Better Security and Performance Helps

TNBank Stay Focused on Customers

Overview "With Integracon as our partner, we were able to finish this
Main Branch: Oak Ridge, TN project on time with service that exceeded our expectations…."
Industry: Financial Customer

Profile: A locally created, full-service

financial provider, serving East Tennes- Mark Holder, Senior Vice President,
see. TNBank

Business Challenge: Meeting regulatory TNBANK has served the Oak Ridge, TN, area since 1994. As the first locally owned
requirements; protecting data from loss commercial bank in Oak Ridge since 1953, TNBANK is dedicated to helping local people
or intrusion; lowering operating costs; purchase homes and expand their businesses. One hundred employees and five branches
planning long-term IT strategy
service over $250 million in assets. With locations in Oak Ridge, Knoxville, Maryville, and
Results: Farragut, TNBANK offers a full menu of products and services, including personal checking
 Aligned their IT network to comply with and savings, mortgages and loans, commercial banking services, CDs and IRAs, and
all government and industry regulations
online banking. Employees support community schools and events such as the American
 Reduced operating costs and enhanced
security by integrating the infrastructure Cancer Society's Relay for Life.
across the network
 Secured the network to reduce network


vulnerabilities and attacks
Decreased audit response time and
Business  Challenges  
reduced opportunities for compliancy TNBANK needed a secure computing environment with robust protection to ensure the
issues
security of its business data, models, and business plans; customers' personal data; and
 Increased employee efficiencies
 Reduced malware and Web threats transaction data such as account, credit card, and social security numbers. To meet these
needs, the bank's systems required a vigorous defense against intrusions by viruses,
hackers, and spammers, which can cripple system performance, damage data integrity, or
even involve wholesale data theft. Outgoing information also had to be controlled to protect
the bank's business information and customers' confidential data from improper distribution.

6426 Baum Dr.

Knoxville TN 37909

(865) 330 - 2323

Integracon sales@integracon.com
Integracon makes no warranties, express or implied, in this summary. Integracon is a Technologies

registered trademark. The names of actual companies and products mentioned herein
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 Technologies

Longer term effects of intrusions or data loss include damaged reputation with
customers and even potential law suits.

In addition, the extensive legal requirements specific to banking are in force. These
requirements include audits, which can be expensive to administer without proper
reporting by the security system. Auditors require information sets that must be collated
and delivered on schedule. After an audit, the bank must respond to any reported
"material risks," which are areas of vulnerability in the bank's processes and
procedures, including systems.

TNBANK also looked to upgrade its computing environment to ensure system

availability and performance, reduce system acquisition and maintenance costs, and
enhance employee efficiency.

These business and legal requirements challenge banks of any size, but particularly
smaller ones with limited IT resources, such as TNBANK.

Technical  Response  
Integracon applied a combination of hardware and software tools to meet TNBANK's
needs. The solution set relied heavily on "security appliances" that are
hardware/software black boxes that function with very little user intervention and a low
total cost of ownership, which is ideal for smaller entities.

The following table itemizes specific components of the total solution.

Problem Component Solution

Defense against intrusion, ASA5510 security Provides firewall, anti-phishing, anti-

data protection with provision appliance spam, VPN capabilities, intrusion
for remote access protection

Managing and countering MARS 50 security Integrates network intelligence.

security threats, rapid and
economical response to
compliance demonstration and
audits; insight and control of
network
appliance Provides overview and control of
security. Identifies, manages, and
counters security threats, and
protects data, with antivirus using
existing network and security
infrastructure.

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Security at the desktop
Cisco Security Agent "Always on" attack prevention, data
protection; antivirus at the desktop
level. Predefined compliance and
acceptable use policies allow for
efficient management, reporting, and
auditing of activities

Secure communication over Cisco 1841 Router Hardware based encryption, secure
the Internet with IPS communication protocols: firewall,
IPS support, VPN

Spam, Internet security at the Trend Micro Suite Desktop software

desktop level

Control of access to Websense URL Software that works with the firewall
undesirable websites to filtering to prevent users from accessing
prevent outbound data leaks specified websites as defined by
policy

Successful  Results  
TNBANK has enjoyed a number of benefits from these solutions:

• Reduced operating costs; minimized risk to data; and enhanced security

by integrating the network
• Reduced vulnerability to attacks
• Reduced time and cost of responding to audits and compliance issues
• Increased employee efficiency and reduced malware and Web threats
by application of Websense software
• Reduced processing downtime
• Reduced time spent maintaining computers and networks
• Increased security through highly individualized rights assignments
• Increased ability to provide business unit autonomy with discrete
systems for each unit's specific needs

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Working  with  Integracon    
In working with Integracon, TNBANK met all of its business objectives for its IT
systems, including its many levels of compliance and customer service. It
reduced overall immediate and long-term costs of the new system by partnering
with Integracon through design, implementation, training, and ongoing tech
support, which is personal, local, and 24/7.

Integracon Technologies is an Information Technology company based in

Knoxville, Tennessee that provides business technology services for clients
throughout East Tennessee. For more information visit the website
www.Integracon.com, email sales@integracon.com, or call 865.330.2323.

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