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(Abstract) The author designs the structure of the library Pre-warning index system by referring to the relative standardization both
home and abroad. Expert query has been taken to grantee its reliability. Because the library pre-waning index system consists of
quantitative and qualitative indexes, the author applies multi-level Fuzzy Evaluation Method to pre-warning index system to
calculate the estimation total marks. Considering that different library having distinct problems, the author agrees that the index
system should be variable according to the different situation. Therefore great importance is attached to analyze the process of
applying the multi-level FEM to the library pre-warning index system.
Keywords: LibQUAL+TM; China Nation Library Performance Evaluation Index System; Library Pre-waning Index System;
Multi-level Fuzzy Evaluation Method
1. INTRODUCTION
As an open cultural institution of society, libraries
increasingly confront with all kinds of risks such as natural,
man-made and hybrid. The infamous Florence flood in 1966
is commonly associated with the importance of disaster
preparedness in the consciousness of librarians.
Unfortunately, the subsequent decades also witnessed
further large-scale library disasters. Examples include fires
in Los Angeles Central Library in 1986 and the Academy of
Science in Leningrad a year later. Unfortunately, due to
further notable disasters the situation of this field became
worse in 1990s, the most impressive accident was the IRA
(Irish Republican Army) bombing in the city of London in
1992, which affected the commercial fire at Norwich
Central Library in 1994. All latter events led to many
seminars, meetings and even research projects on the topic
[1] in the academic communities both home and abroad.
In the 21st century, the new types of crisis have been
emerging, such as economical crisis and data resources
protection in the digital environment and so on. For the
economic reason, twenty-one librarians at Providence Public
Library had been dismissed in 2003 and two libraries in
Pennsylvanian and New York had been closed in 2004. Data
resource protection includes system security, network
security and data backup etc. [2].In view of the devastating
effects of these crises, librarians have realized the
importance of crisis management in the real sense. Thus it
becomes unavoidable research task to strengthen the crisis
management education, to cultivate the awareness of
preventing disaster, and to design the scientific and effective
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2.
REFERENCES
TO
RELEVANT
RESEARCHES BOTH HOME AND
ABROAD
IJICS
resource
TM
2.1 Libqual+
of The Association of Research
Libraries of America
LibQUAL+TM is a suite of services that libraries use to solicit,
track, understand, and act upon users' opinions of service
quality. These services are offered to the library community
by the Association of Research Libraries (ARL). More than
500 libraries have participated in LibQUAL+TM [17]. From
now on,LibQUAL+TM project group has finished several
times investigations successfully in the past nine years. A
Chinese version implemented in Hong Kong in the fall of
2007. Currently, the system supports 12 languages. Now the
survey in 2010 is being planned. The questionnaire also
varied year by year, from eight dimensions and 41 questions
in 2000 to three dimensions and 22 questions in
2004-2006[18].
Quantitative
Index
service
technology
Qualitative
Index
3.CONSTRUCTION
OF
LIBRARY
PRE-WARNING INDEX SYSTEM
from
4.MULTI-LEVEL
FEM
APPLYED
IN
LIBRARY
PRE-WARNING
INDEX
SYSTEM
The process of multi-level FEM is as follows: at first dividing
the factors into different classes, then making the primary
evaluation, and operating the advanced evaluation at last
(Figure 1) [21].
Constructing index system
Figure 1.
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IJICS
mi=
Meaning
A is as important as B.
2,4,6,8
multiplicative
inverse
a11
A= ...
an1
a1m
... ... .
... anm
...
(i=1,2,3,,n).
ij
j =1
Wi =
wi
n
w
i =1
max n , CR=
n 1
CI
.
RI
max = 1 ( Aw)i
n
i =1
wi
Aw.
Table 3 Value of random coincidence indicator
rank
RI
0.00
0.00
0.58
0.90
1.12
rank
10
RI
1.24
1.34
1.41
1.45
1.49
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r11
R= r21
...
rn1
r12
r22
...
rn 2
... r1n
... r2 m .
... ...
... rnm
IJICS
REFERENCES
[1] Adrienne, M., Sarah, S. If the worst happens: the use and
effectiveness of disaster plans in libraries and archives [J]. Library
Assuming that some class Sk (k=1, 2, 3, 4) have n indexes, we
Management, 2002,23(3) :p115-123.
can get the mark of every detailed index by the single factor
[2] Michael, S. The Folk Heritage Collections in Crisis conference.
judgment matrix Rk and evaluation set :
Library Hi Tech. 2001, 19(1):p7-9.
[3] Glen, E. H. Getting beyond the pain: understanding and dealing
B k = Rk * T.
with declining library funding. The Bottom Line: Managing
4.6 Integrated Evaluation
Library Finances. 2005, 18 (4): p185-190.
[4]
Jamie,
E. Lessons learned: the recovery of a research collection
On the basis of Bk and index weight Wk, we can gain the
after
Hurricane Katrina. Collection Building. 2007,
evaluation result Uk of this class:
26(4):p108111.
U k =Wk *B k.
[5] Susan H. Z., Two libraries, one direction. The Bottom Line:
Given B= (U1, U2,Un)T, repeats the above steps. Treating
Managing Library Finances. 1996, 19 (2):p2124.
the four Sk (k=1, 2, 4) of S as the single factor, we can
[6] Frank, C. Disaster recovery and continuity planning for digital
attribute weight W: W = (W1, W2, W3, W4) according to the
library. OCLC Systems & Services: International digital library
relative importance. At last we can get the integrated
perspectives. 2006, 22 (3):p173-178.
evaluation value U of S based on every estimation result Uk
[7] Robert, H. After the disaster: Drawing up the insurance claim.
k=1, 2,,4of every Sk:
Aslib proceedings. 2003, 5 (3):p181-187.
[8] Luo, X.C. Library crisis management: a two-dimensional
U1
framework and its realization [J]. Journal of library science in
U=W*B=W* U 2 .
china.2009, 35 (2):59-64(Ch).
U 3
[9] Zhu, T.L. Comparative study of library crisis management in
china and foreign country [J]. Researches in library science.
U 4
2009 30(6):5-9(Ch).
[10]
Yan, H. Case study of domestic library crisis management: the
5 DISCUSSIONS
losing of the book donated by BaJin[J]. Library and
The author agrees that crisis is an uncertain state in some
Information.2008, 29(1):79-83(Ch).
organization. It is suggested that we usually divide the crisis
[11] Pao,M. Study on issues on library crisis management[D].Peking
into five levels by the potential or possible loss during the
University, 2007(Ch).
process of practice. The five levels are excellent, normal, low
[12] Fan, X.F., Zhang, X.W. Coping with unexpected events and
alarm, middle alarm, and high alarm (Table 4).
ensuring library s security: establishing the library crisis
early-warning system [J]. Contemporary Library.2009,
Table 4 Crisis rank
38(3):29-31(Ch).
rank
L1
L2
L3
L4
L5
[13] Jin, X.P., Xu, F. Analysis and design of library crisis
pre-warning management system [J]. , New technology of
inter-zone distribution
[80,
[60,
[40,
[20, 40)
(0,
library and information service.2008, 24(2):94-98(Ch).
of crisis score
100)
80)
60)
20)
[14] Xu, F. Study on the construction of library crisis pre-warning
level of crisis
excellent normal
Low
Middle
High
management system [D]. Tianjin polytechnic university,
alarm
alarm
alarm
2007(Ch).
The alertness line is set in accordance with the five levels.
[15] Jia. C.L. On the disaster management of library consortium [J].
The crisis degree set L is L= (L1, L2, L3, L4, L5), namely the
Library journal, 2005,24(11), p11-15, 33(Ch).
library has five levels.
[16] Chen, Y.F., Gao, X, et, al. A fuzzy evaluation on flue gas
The process of pre-warning system is at first calculating
desulphurization technologies[C]. Proceedings of the Chinese
the evaluation total score by multi-level FEM, confirming the
Society for Electrical Engineering, 2004, (2): p215-220(Ch).
crisis rank by comparing the evaluation total score to the
[17]LibQUAL+2006survey.http://www.uwe.ac.uk/library/info/abo
crisis score inter-zone distributing is closed behind, and
ut/docs/libqual-report.pdf [EB/OL]. 2009-10-29.
finally goes to inform the alarm signal to crisis management
[18] LibQUAL+TM: Defining and Promoting Library Service
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IJICS
Problems, 2005, 27(8):p73-75(Ch).
[21] Du, D., Pang, Q. H., Wu, Y. Modern comprehensive evaluation
methods and case selection [M]. Beijing: Tsinghua University
Press, 2008:p35-37(Ch).
[22] Du, D., Pang, Q. H., Wu, Y. Modern comprehensive evaluation
methods and case selection [M]. Beijing: Tsinghua University
Press, 2008:p12-20(Ch)
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