Stem is the software developed that runs Mott MacDonalds business

management system. It provides Mott with simple processes to

follow to achieve a common way of working across their worldwide
business in all areas.

GOVERN
of

Decides the direction Mott MacDonald takes in terms

dddddddddddstrategy, policy and compliance.

Strategy
Strategic direction is reviewed by the group strategy
development director by considering things which are
changing in the world and in Motts business. Then a meeting
(forum) is held in order to produce a final group strategy.

Policy
When a policy needs to be created or revised, the
stakeholders (Group Chairman) are identified who develop or
refine the policy and then approve of it so it can be published.

Risk
When a potential security risk or safety hazard is identified by
the Director, it is analyzed to understand the level of risk.
Next, it is evaluated to understand how it can be reduced.
Finally, the risk is treated and reviewed.

Operations
Once strategic direction is set and the Regional MD has the
business planning objectives, they develop the business plan
and budget. Then they manage the operation efficiently and
effectively.

DELIVER -

This field demonstrates how to win new work, how

to
ddddddd
manage/deliver projects and learn from
what Mott MacDonald ddddddd
does as a company.

Win
The group strategy is used to create customer relationships by
the development director. (via Customer Engagement Plan)
The opportunities worth developing are then used to capture
the customers prospect. (via Capture Plan and analysis)
If the customer wants to proceed further by bidding, then the
information gained by capture helps to convince the customer
to buy. (Produce the bid, convince the customer then close the
deal)
If successful, then a signed contract is approved then
processed by Project Director

Do
Once the contract is processed, the project follows the following stages:

Initiate After approval

Plan Internal approvals received to proceed
Execute Project management plans
Monitor and Control Progress
Close Project project delivered and lessons learned /
feedback

Learn
At this stage, the employees share their learning experience
and discuss changes required
Information which is shared is categorized and then reviewed
by subject expert
The learning is then applied with fellow employees and future
performance is improved and more efficient

ENABLE

Allows Mott to conduct their work with (IT, Finance,

people, ddddddd
marketing and legal)

Finance

Provide financial support services

Implement credit management policies
Manage taxes, cash and revenue operations
Perform planning and management accounting

People (HR)
Manage departures
Provide HR support
Resource the business and assist with employee and business
needs
Reward and recognize people (fairly rewarded)

IT
Provide a technical working environment that supports them,
pleases their clients and allows Mott MacDonald to compete
strongly in the market place.
Provide support to business eg. service desk, workplace
reports and applications
Collect and deliver business requirements

Legal
Responsible for providing all legal, contractual, corporate,
dispute resolution, insurance and company secretarial
services within the Group.
Manage the corporate environment
Provide delivery related legal support

Marketing

Manage the brand identity

Manage the companys reputation
Manage information to support bids
Raise the profile of the company to achieve positive
recognition of the services by current and potential clients.