Explain the process of Communication.

Discuss various communication

net works being used in your organisation or any organisation you are
familiar with. Identify which is the most effective one? Why? Briefly
describe the organisation you are referring to. Preview not available.

Ans Communication establishes relationships and makes organizing

possible. Every message has a purpose or objective. The sender intends -
- whether consciously or unconsciously -- to accomplish something by
communicating. Preview not available.

Written communication should be used when the situation is formal,

official, or long term; or when the situation affects several people in
related ways. Interoffice memos are used for recording informal
inquiries or replies. Letters are formal in tone and addressed to an
individual. Preview not available.

They are used for official notices, formally recorded statements, and
lengthy communications. Reports are more impersonal and more
formal than a letter. They are used to convey information, analyses, and
recommendations. Written communications to groups include bulletin-
board notices, posters, exhibits, displays, and audio and visual aids.
Preview not available.

Verbal or spoken communication includes informal staff meetings,

planned conferences, and mass meetings. Voice and delivery are
important. Informal talks are suitable for day-to-day liaison, directions,
exchange or information, progress reviews, and the maintenance of
effective interpersonal relations. Preview not available.

Planned appointments are appropriate for regular appraisal review and

recurring joint work sessions. Planning for an appointment includes
preparing, bringing adequate information, and limiting interruptions.
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Formal Internal Communication
This refers to the flow of information within an organisation. The
formal lines of communication are those which are officially recognised
and given official approval. Preview not available.

They may be set down in the organisation structure, e.g. the rules and
procedures for operation of the organisation, committee procedures, or
the authority and responsibility allocated to particular jobs or sections.
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This process can present difficulties for communication systems. If the

instructions are too brief they may not carry the exact meaning of what
is required of the subordinates; on the other hand, if they are too
detailed they may be so cumbersome that subordinates are confused.
Preview not available.

Another problem is the time it takes for instructions to reach the bottom
of the organisation, and the accuracy of the instructions. Each level of
the organisation must receive, interpret and develop in more specific
form and then pass on the information, so clearly there is considerable
room for error. Preview not available.

Direct horizontal communication refers to the flow of information

between individuals of similar rank or position, in different
departments. In our example it is shown between middle management
levels in the two departments, but it could be between any level in
Department A and the similar level in Department B. Preview not
available.