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CRISIL Risk and Infrastructure Solutions Limited Ministry of Urban Development, Government of India Capacity Building
CRISIL Risk and Infrastructure Solutions Limited Ministry of Urban Development, Government of India Capacity Building

CRISIL Risk and Infrastructure Solutions Limited

Ministry of Urban Development, Government of India

Capacity Building for Urban Development

Rapid Baseline Assessment Siliguri

Draft Report

October 2013

of India Capacity Building for Urban Development Rapid Baseline Assessment – Siliguri Draft Report October 2013

Ministry of Urban Development

Ministry of Urban Development

Certification

Report Prepared by

CRISIL Infrastructure Advisory Team

Report Reviewed by

Appeeji Parasher

Report Validated by

Request for validation has been sent to nodal officer

1

1 Once the certificate is received from the ULB, the same shall be submitted to CBUD Cell

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Table of Contents Certification i 1. Project Background 3 1.1 CBUD Project

Table of Contents

Certification

i

1. Project Background

3

1.1 CBUD Project

3

1.2 Rapid Baseline Assessment

3

1.3 Brief Approach and Methodology

4

1.4 Methodology

4

2. Snapshot

6

2.1 General Information

6

2.2 Municipal Governance

6

2.3 Municipal Financial Management

8

2.4 Urban Service Delivery

9

 

2.5 Urban

Planning

12

2.6 Key issues

13

 

2.6.1 Municipal Governance

13

2.6.2 Financial Management

13

2.6.3 Service Delivery

13

2.6.4 Urban Planning

14

2.7 Key Areas of Capacity Building

15

 

2.7.1 Municipal Governance

15

2.7.2 Financial Management

15

2.7.3 Service Delivery

15

2.7.4 Urban Planning

16

3. Brief City Profile

17

3.1

Population

17

4. Municipal Governance

19

4.1

Existing Status

19

4.1.1 Assessment of Human Resource

22

4.1.2 Training & Capacity Building

24

4.1.3 Status of e-governance

24

5. Municipal Financial Management

25

5.1 Existing Status Financial Management

25

5.2 Existing Status - Municipal Finances

25

6. Urban Service Delivery

31

6.1

Implementation

31

Ministry of Urban Development

Ministry of Urban Development

6.2 Services to urban poor

31

6.3 Water Supply

33

6.4 Sewerage and Sanitation

37

6.5 Solid Waste Management

39

6.6 Roads, Storm Water Drains and Street lights

41

6.7 Service Level

Benchmarks (SLB)

44

6.8 Grievance Redressal and Citizen Charter

44

7. Urban Planning

45

7.1 Urban Planning functions

45

7.2 Status of Land use and CDP

45

7.3 Status

of

key reform Implementation

45

7.4 Recommendations for improved Urban Planning

46

8. Annexure

List

of

References

47

9. Annexure List of Consultations

48

10. Annexure Questionnaire

50

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development List of Tables Table 1: Population growth trends 17 Table 2: Status

List of Tables

Table 1: Population growth trends

17

Table 2: Status of Siliguri Municipal Corporation

18

Table 3: Borough-wise ward distribution details

20

Table 4: Functionaries under 12 th Schedule Constitution and responsible authority

22

Table 5: Detailed Sanctioned cadre in SMC

22

Table 6: Variation in Planned and Actual Budget

25

Table 7: Financial Status

26

Table 8: Planned vs Actual for last 5 Years

26

Table 9: Detailed revenue and expenditure SMC

26

Table 10: Collection of Own Funds for last 5 Years

28

Table 11: Details of the Government Grants received by SMC

28

Table 12: Assessment Details

29

Table 13: Collection Details (Rs in Lakhs)

29

Table

14:

Municipal

Financial Indicators

30

Table 15: Details of civic service implementation authority

31

Table 16: Total expenses under UPE for the year 2012-13

32

Table 17: Status of 3 pro-poor reforms till 2013, IHSDP Phase-I

32

Table 18: Details of reservoir

34

Table 19: Zone-wise details of the reservoirs

34

Table 20: Status of SMC water supply network

34

Table 21: Details of number of water connections in SMC

35

Table 22: Total collection from water supply by SMC

35

Table 23: Details of operating expenses on water supply under SMC

36

Table 24: Service level indicators: Water Supply

36

Table 25: Total Cess-pool collection for 2011-12

37

Table 26: Service level indicators: Sewerage

38

Table 27: Infrastructure for waste collection

39

Table 28: Details of conservancy charges

39

Table 29: Revenue from Waste Collection Fee

40

Table 30: Total expenses by Conservancy Department

40

Table 31: Service level indicators - SWM

41

Table 32: Details of type of road in SMC

42

Ministry of Urban Development

Ministry of Urban Development

Table 33: Status of Street lighting in SMC

42

Table 34: Total expenditure on street lighting in 2012-13

43

Table 35: Service level indicators: road & street light

43

Table 36: Detailed Land-use break-up

45

Table 37: List of contacted person in SMC

48

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development List of Figures Figure 1: Rapid Baseline Study – Process mapping 4

List of Figures

Ministry of Urban Development

Ministry of Urban Development

List of Abbreviations

Acronym

Definition

BPL

Below Poverty Line

BSUP

Basic Services to Urban Poor

CAA

Constitutional Amendment Act

CDP

City Development Plan

CMU

Change Management Unit

CWR

Clear Water Reservoir

DCB

Demand Collection Balance

DDP

Draft Development Plan

DPC

District Planning Committee

DPR

Detail Project Report

EWS

Economically Weaker Section

GIS

Geographical Information System

GLR

Ground Level Reservoir

IDP

Interim Development Plan

IHSDP

Integrated Housing Development Project

JNNURM

Jawaharlal Nehru National Urban Renewal Mission

KUSP

Kolkata Urban Services for Poor

LIG

Low Income group

LPCD

Liters per Capita per Day

MIC

Mayor-In Council

MIS

Management Information System

MLD

Million Liters per Day

MSW

Municipal Solid Waste Management

NRW

Non-Revenue Water

OHR

Over Head Reservoir

PPP

Public Private Partnership

PWD

Public Works Department

SFC

State Finance Commission

SJDA

Siliguri Jalpaiguri Development Authority

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development SMC Siliguri Municipal Corporation SWM Solid Waste Management TCP Town and

SMC

Siliguri Municipal Corporation

SWM

Solid Waste Management

TCP

Town and Country Planning

UFW

Unaccounted for Water

ULB

Urban Local Body

Ministry of Urban Development

Ministry of Urban Development

1. Project Background

With growing population in urban areas in India, tremendous pressure has been put on key urban services and service delivery mechanism at city/town level. In order to overcome these issues at ULB level, Government of India (GoI) had launched Jawaharlal Nehru National Urban Renewal Mission (JNNURM) to augment the capacity building of ULBs by implementing the projects and reforms across the selected ULBs in India.

While there has been good progress in implementation of reforms at policy level at state and central level. However, Institutional strengthening and capacity buildings initiatives are yet to be initiated in most of the ULBs. Further, the service levels are not up to the mark in most of the ULBs. The need of the hour is to focus on capacity building aspects at ULB level to improve the service delivery mechanism and enhance the revenue improvement measures to make the ULBs self-sustainable.

1.1 CBUD Project

In order to give an impetus to reforms under JNNURM, the MoUD and Ministry of Housing and Urban Poverty Alleviation (MoHUPA) had launched a new project called “Capacity Building of Urban Development” (CBUD). The project had been launched with support from The World Bank. The project has following three components:

1. Capacity Building for Strengthened Urban Management. This component is aligned with the infrastructure and governance sub-mission of JNNURM and will thus support technical assistance across the several urban management topics.

2. Capacities Building for Effective Urban Poverty Monitoring and Alleviation. These capacity building initiatives are aligned with the basic services to the urban poor sub-mission. They reflect the need for building information systems, sharing experiences, and designing strategies on urban poverty alleviation.

3. Implementation Support. This component will support a national Project Management Unit (PMU) for providing overall technical and managerial support during the implementation of the Programme. The PMU will have a critical role in promoting and support the project.

Under the CBUD project, MoUD had initiated various studies such as preparation of CDPs, CSPs, training needs assessment, transport related studies, reduction of non-revenue water related studies, city and zonal support studies etc. In particular, the study on Rapid Baseline Assessment precedes all these studies.

1.2 Rapid Baseline Assessment

In order to provide a baseline for project implementation & broadly identify the capacity gaps and training needs, MoUD initiated the whole process with a Rapid Assessment of the status of the ULBs selected for participation in the CBUD project.

The Rapid Baseline Assessment has majorly two-fold objectives,

Firstly to set up a baseline of the 30 cities. This baseline would be helpful for MoUD to monitor the progress in the city under the CBUD programme in mid and long term and

Secondly to identify the capacity gaps in implementing the reforms and service delivery benchmarks and identifying areas of intervention and the support to be provided to utilities.

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development The study targeted to cut across the four major interrelated aspects mentioned

The study targeted to cut across the four major interrelated aspects mentioned below:

1. Municipal Financial Management;

2. Municipal Governance;

3. Urban Planning and Land use; and

4. Urban Service Delivery.

To undertake this study, MoUD appointed CRISIL Risk & Infrastructure Solution Limited (CRIS) as consultant to carry out rapid assessment for 30 selected ULBs across the county. As part of the study, CRIS followed the scope of work as defined in the ToR.

1.3 Brief Approach and Methodology

The progress of implementation of the reforms and poverty alleviation programmes were taken into consideration while studying each of the ULBs to gain an understanding on the quality and efficiency of Urban Management mechanisms and to further propose interventions to enhance the ULBs performance.

The four Functional Areas are interrelated and have significant impact on each other. Each of these Functional Areas was dealt individually before they were integrated to realize the overall Goal of the Project. A ‘Part-to-Whole’ approach was adopted to ensure clarity of tasks and activities proposed to strengthen each of the Functional Areas. The flowchart below illustrates the overall framework adopted to achieve the goal of the assignment at hand.

Figure 1: Rapid Baseline Study Process mapping

Assessment of

Municipal

Governance

system

mapping Assessment of Municipal Governance system Interventions leading to enhanced capacity of urban

Interventions leading to enhanced capacity of urban management systems

leading to enhanced capacity of urban management systems Assessment of Urban services delivery system Assessment

Assessment of

Urban services

delivery system

Assessment of

Municipal

Financial

System

system Assessment of Municipal Financial System Assessment of Urban planning and land use 1.4 Methodology
system Assessment of Municipal Financial System Assessment of Urban planning and land use 1.4 Methodology

Assessment of Urban planning and land use

1.4 Methodology

The following in brief step by step actions were taken to prepare the Rapid Baseline Report at City Level

Kick off meeting with MoUD

Desk Research

Questionnaire formulation (qualitative and quantitative)

Ministry of Urban Development

Ministry of Urban Development

ULBs/ parastatals visit and detailed discussion and data collection

Report preparation, expert review

Submission of the draft report to MoUD and City

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development 2. Snapshot 2.1 General Information Particular Details Name of the City Siliguri

2.

Snapshot

2.1 General Information

Particular

Details

Name of the City

Siliguri

Key Economic Drivers

Siliguri is the gateway for north eastern cities and countries of Nepal, Bhutan and Bangladesh in terms of connectivity. The city also has trade and commerce in the area of Tea, Timber, Tourism and Transport

Total Population (2011)

5,09,709

Total Slum Population

154 slum pockets; population 1,68,217 (33% of total population)

Decadal Growth Rate (2001-11)

8%

Area of ULB

41.9 sq. km

Density

12165 persons per sq. km

Literacy Rate

77%

Sex Ratio

951

2.2 Municipal Governance

General Information

Particular

 

Details

Formation year of the ULB

 

Municipality 1949; Municipal Corporation 1994

No. of wards

 

47 no.s

Whether local body is in place

 

Yes. The city has Mayor-in-Council System

The

city

has

following

no.

of

citizen

-

facilitation centers

 

The ULB has implemented the following acts

SMC is providing the information to citizens and under RTI act. The citizen charter is under implementation.

The ULB discloses following information to public

Annual budgets; Status on the key services; Ongoing projects; Development plans

Sanctioned Staff

 

Data not available

Actual Staff

 

622

Staff on contract

 

Data not available

The recruitment of staff is governed by

 

NA

The recruitment rules are of the following year

NA

The state has created Municipal Cadre

 

Yes

The ULB has a training curriculum and has budgets for training

No

Ministry of Urban Development

Ministry of Urban Development

Transfer of functions (as part of 74 th CAA)

12th Schedule Functions

Status of Transfer and the name of the agency/s responsible

Urban Planning including town planning

Preparation and implementation of development plans SMC, SJDA.

Regulation of land-use and construction of buildings

SMC

Planning for economic and social development

SMC

Roads and bridges

PWD

Water supply- domestic, industrial and commercial

PWD, SMC

Public health, sanitation, conservancy and SWM

SMC

Fire services

NA

Urban forestry, protection of environment and ecology

NA

Safeguarding the interests of weaker sections society including the handicapped and mentally retarded

SMC

Slum improvement and upgradation

SMC

Urban poverty alleviation

SMC

Provision of urban amenities and facilities- parks, gardens and playgrounds

PWD

Promotion of cultural, educational, and aesthetic aspects

SMC

Burials and burial grounds, cremations, cremation grounds and electric crematoriums

NA

Cattle pounds, prevention of cruelty to animals

NA

Vital statistics including registration of births and deaths

SMC

Public amenities including street lighting, parking lots, bus stops and public conveniences

SMC

Regulation of slaughter houses and tanneries

NA

Status of E-Governance Services - The E-governance project in SMC is monitored by CMU- KUSP, funded by DIFD.

Module

Remarks

Property tax; Water supply and other utilities; Personnel management system; Procurement and monitoring of projects; E-procurement; Project/ward works; Building Plan approval; Health Programmes

Yet to initiate

Accounting

Tally system initiated

Birth and death registration

Partially Implemented; Computerized unique registration code is generated for each case.

Citizen’s grievance monitoring

Partially Implemented Citizen’s grievance cell is formed, but monitoring and follow-up needs to be strengthen.

Others

Particular

Brief Details

Status

of

SMC has deployed online process and time-bound delivery for Birth & Death registration, property tax and water supply services.

Citizen Charter

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Particular Brief Details Public SMC is disclosing the information related to the

Particular

Brief Details

Public

SMC is disclosing the information related to the infrastructure on its website from time to time. The balance sheets, budget copies have been uploaded on the website.

Disclosure

Grievance

SMC has deployed online complaint module. Citizen’s grievance cell is also formed, but monitoring and follow-up needs to be strengthen.

Redressal

System

 

2.3 Municipal Financial Management

Existing Status Municipal Financial Management

Particular

Details

 

The accounting system in the ULB is

Double Entry System

 

Balance Sheets are prepared uptill the year

FY 2011-12 and yet to be audited

 

Valuation of assets completed uptill the year

FY- 2008-09 and for FY 2009-10 in progress

 

The asset register is manage on a (real-time/ intermittent) basis

Intermittent basis

 

Double entry accounting system is practiced on (real-time/ intermittent) basis

Real time

 

The ULB has adopted the municipal codes of (NMAM/ State accounting codes/ others if any)

NMAM

 

Account codes are linked with budget codes

Yes

Ledgers and other statements are maintained on (real-time/ intermittent) basis

Real time basis.

 

Budget planning is done based on (past year’s data/ based on actual requirements)

It is a mix of both. For specific service delivery departments, actual requirements would be estimated. For non-technical departments, it would be based on past year’s budget

Budget is prepared through a consultative process with various stakeholders

Municipal

Accounts

committee

supervises

the

budget.

 

Following trainings have been provided to the staff for the new accounting system

NA

The ULB follows (post/ pre audit)

Post Audit.

 

The accounts have been audited till

NA

The ULB has a separate budgeting system for

Yes. Separate budget are prepared for various services- water, sewerage and SWM.

For urban poor, the ULB has

Allocated - 25% of the total budget

 

The ULB has exposure to borrowings from

Loans

from

various

banks

and

financial

institutions

The officials have undergone following trainings

Double Entry Accounting System under KUSP project

Existing Status - Municipal Finance

Particular

Details

The ULBs Municipal Credit Rating has been

-

Over the past five years the Revenue Account has been in (surplus/ deficit)

Deficit in the preceding year; surplus in the past years

Ministry of Urban Development

Ministry of Urban Development

Particular

Details

The key source of revenue receipts for the ULB

Market rent and user fees and charges

The key area of municipal expenditure is

O&M

The ULB levies property tax based on (ARV/ Unit Area method)

Unit Area method

The following taxes were last revised in the year

Property tax 2012-13

Water Charge - NA

Sewerage Charge -NA

SWM Charge NA

User charges are determined on the basis of

Adhoc basis

Municipal Financial Indicators

Indicators

Value

Own revenues as a proportion of total revenue receipts (Rs 18.72 cr/ Rs 40.19 cr)

47%

Per capita own revenues (Rs 18.72 cr/ 5.09 lakhs)

Rs 367

Non-tax revenues as a proportion of own revenues (Rs 12.4 cr/ Rs 18.72 cr)

66%

Per capita property tax demand (Rs 4.2 cr/ 5.09 lakhs)

Rs 84

Coverage for property tax net

80% approx.

Property tax collection performance (Rs 3.1 cr/ Rs 4.2 cr)

73%

Water charges collection performance

NA

Operating ratio (revenue expenditure/ revenue receipts) (Rs 43 cr/ Rs 40 cr) FY 2012-13

1.07

Per capita O&M expenditure (Rs 1765 lakhs/ 5.09 lakhs)

Rs 346

Salary as percentage of Revenue Income (Rs 22.9 cr/ Rs 40 cr)

57%

Salary as percentage of Revenue Expenditure (Rs 22.9 cr/ Rs 43 cr)

53%

Staff per 1000 population (622/ 5.09 lakhs x 1000)

1.2

Debt Servicing Coverage Ratio (<=1.50) - (O.S+D.S / D.S)

NA

Debt Service Ratio (Max 25%) - (Debt/ Revenue income)

NA

2.4 Urban Service Delivery

Functions Roles & Responsibilities

Key Infrastructure Services

Planning and design

Construction/

O&M

Implementation

Water Supply

SMC

SMC

SMC

Sewerage

SMC

SMC

SMC

Storm Water Drains

SMC

SMC

SMC

Solid Waste Management

SMC

SMC

SMC

Urban Transport

NBTC

NBTC

NBTC

Street Lighting

SMC

SMC

SMC

Preparation of Master Plan/ Development Plan

     

Housing for Urban Poor

SMC

SMC

SMC

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Other Information Sr.     No. Particular Details 1A The ULB has

Other Information

Sr.

   

No.

Particular

Details

1A

The ULB has prepared infrastructure master plan for the following

The ULB has not prepared any infrastructure master plan

1B

The ULB has prepared CSP in the year

CSP has not been prepared by ULB

2A

ULB has prepared Detailed Project Report (DPR) for following areas/sectors

The DPR is prepared only for Housing for Urban poor

2B

The ULB is looking forward to support the preparation of the DPR for the following projects

ULB needs training on the implementation of projects as the DPRs have been prepared for most of the sectors.

 

Following are the safeguard (social and

 

3

environmental) measures the ULB takes while planning for developmental projects

Normally environmental aspects are not considered while planning projects

   

Service Level Benchmarks (SLB) Have been formulated

4A

The ULB is aware of the following and has put in place the following

Information System Improvement Plan (ISIP) - Not yet prepared

Performance Improvement Plan (PIP) - Not yet prepared

4B

The ULB has taken initiative for following to increase the performance of SLB indicators

No major intervention to improve the projects. Water

supply

?????????

 

The ULB has an internal legal

Yes, the corporation has a legal cell, which looks into various legal matters and provides advice to respective departments.

5

department to deal with contractual issues (yes/no)

6

The service delivery departments have attended following trainings/workshops

Piecemeal trainings in the form of workshop

 

The ULB is planning or has experience

 

7

of undertaking following on the PPP

No project is implemented under PPP

Service Delivery Indicators

     

MoUD

S.

No

 

Indicator

 

Value

Benchmark

 

s

Water Supply

     

1

Coverage

of

water

supply

connections

(as

per

80% approx

100%

discussion)

2

Per capita supply of water (48 MLD supply / 5.09 lakh population)

 

95 lpcd

135 LPCD

3

Extent of metering of water connections

 

0%

100%

4

Extent of Non-Revenue Water

 

NA

20%

Ministry of Urban Development

Ministry of Urban Development
     

MoUD

S.

No

 

Indicator

 

Value

Benchmark

 

s

5

Continuity of water supply

 

2 Hour

24 hours

6

Efficiency in redressal of customer complaints

 

NA

80%

7

Quality of water supplied

   

100%

8

Cost recovery in water supply services (Rs 225 lakhs/ Rs 434 lakhs)

52%

100%

9

Efficiency

in

collection

of

water

supply

related

NA

90%

charges

 

Sewerage and Sanitation

     

1

Coverage of toilets (87000 septic tanks, as per 2008 survey)

 

100%

2

Coverage of waste water network services

 

At present the city doesn’t have any sewerage network in place. Each building has its own septic tank. As per the survey conducted in 2008 for GIS mapping of the city, there are total 87,000 septic tanks. The waste from the septic tanks is collected by the Safai Karmacharis within 48 hrs of intimation by the users. SMC has also introduced Tatkal service for the cleaning of septic tanks within 24 hrs of intimation.

100%

     

3

Collection efficiency of waste water network

 

100%

4

Adequacy of sewerage treatment capacity

 

100%

5

Quality of sewerage treatment

 

100%

6

Extent of reuse and recycling of treated sewerage

20%

 

Extent of cost recovery in sewerage management

 

Rs. 700 per 3000 liters per trip

 

7

Rs. 300 per 3000 liters per trip for low-cost latrine, inside corporation area

100%

Rs. 200 per 3000 liters per trip for low-cost latrines outside corporation area and community toilets.

8

Efficiency in redressal of customer complaints

 

80%

9

Efficiency in collection of sewerage related charges

 

90%

Solid Waste Management

     
 

Household-level coverage of SWM services

     

1

(D-t-D coverage in properties 103,000; Total no. of properties 206,784)

~90%

100%

2

Efficiency of collection of municipal solid waste (Waste collected 250 TPD; Generated 280 TPD)

~90%

100%

3

Extent of segregation of municipal solid waste

 

0%

100%

4

Extent of municipal solid waste recovered

 

Data not available

80%

5

Extent of scientific disposal of municipal solid waste

100%

100%

 

Extent of cost recovery in SWM services

     

6

(Rs 0.5 crores collected against an expenditure of about Rs 17 cr)

~3%

100%

7

Efficiency in customer complaint redressal

 

Data not available

80%

8

Efficiency in collection of SWM related user related charges

Data not available

90%

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development       MoUD S. No Indicator Value Benchmark s Storm
     

MoUD

S.

No

Indicator

Value

Benchmark

s

Storm Water Drainage

   
 

Coverage of storm water drainage network

   

1

(Total length of drains 87 km; Road length 825 km)

11%

100%

2

Incidence of water logging/flooding

Data not available

Zero

Roads and Transportation

   

1

Road length per capita (Total road length 825 km; Population 5,09,709)

1.62 m

-

 

Proportion of surfaced roads

   

2

(Total road length 825 km; Surfaced and semi- surfaced road length 790 km)

96%

-

3

O&M cost per kilometre of road (Rs. per km)

Data not available

-

Projects envisaged in CDP and Sanctioned Projects - CDP of Siliguri Not Prepared

Urban Poor

Particular

Details

Does the city has a separate department of addressing the issues and implementing programmes for Urban Poor

Yes, the corporation has urban poverty cell

The CBOs/ NGOs are active in participative planning for urban poor

Yes

Mapping of slums

It is in progress

Status of Slum Free Action Plan under RAY

In process

Broad initiatives for urban poverty alleviation

SMC is conducting many vocational training programs for creation of self-employment options. SMC is also up-grading the existing infrastructure in the slums

The following projects are taken in collaboration with NGOs/ CBOs

So far no projects have been taken up with NGOs/ CBOs

2.5 Urban Planning

Particular

Details

Agency

responsible

for

preparing

SJDA & SMC

development plan

 

Is the master plan of the city prepared, if yes till what planning period

No

Is DPC or MPC in place

 

Yes. District Planning Committee is in place

 

City Development Plan

The following studies have been carried out by the utility

Draft Development plan (year 2008)

Slum Free Action Plan under RAY (year 2012)

Any form of support envisage by ULB to

Yes. The support is required in preparation DPR for SWM

Ministry of Urban Development

Ministry of Urban Development

Particular

Details

prepare or monitor such studies discussed above

 
 

Streamlining building plan approval process Statewide building rules and bye-laws are in place

The status of key urban planning related reforms

Rain water harvesting No initiative has been taken

Bye-laws for reuse of recycled waste water - No initiative has been taken

 

Earmarking of the land for EWS and LIG- Separate land allocation for poor is not in place

2.6 Key issues

2.6.1 Municipal Governance

SMC has not conducted any training & Capacity Building program for the officials except basic training on computer operations for General Administration and Finance & Accounts Departments.

Most of the officials lack knowledge and hence interest in performing the assigned roles.

The officials are also unaware of the government schemes and missions launched for the development of the urban areas.

Lack of technically qualified staff across all the departments

No robust system to update the database of employees.

2.6.2 Financial Management

Operating ratio beyond 1 indicating revenue deficit.

Salary expenditure as % age of revenue income is comparatively on higher side.

Decent coverage as per data; however per capita demand is low when compared to other cities

SMC is lagging in assessment of new properties and revaluation of the existing properties.

Mapping of properties yet to be taken for newly assessed properties

Properties under litigation and unpaid tax under government holding one of the major concerns for SMC.

No dedicated vigilance team to track and monitor the unauthorized constructions

2.6.3 Service Delivery

Water supply

SMC staff lacks experience to cater the service.

SMC has not implemented water metering system.

The user complaints are routed through the councilor of the wards to SMC. The complaints are addressed in piecemeal. As a result, holistic approach for the development and maintenance of the existing supply network is lacking, increasing the cost of operation and maintenance and reducing the efficiency of the system.

Due to lack of awareness for water conservation among the users, wastage of water is high. Implementation of Rain Water Harvesting system has not been initiated. Majority of the population is dependent on ground water.

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Sewerage  There is no sewerage network in the city.  Since,

Sewerage

There is no sewerage network in the city.

Since, the city doesn’t have proper sewerage systems; contamination of ground water is one of the biggest threats.

There is no treatment plant to treat the sewerage before disposal.

The collected waste is manually disposed in the open dumping ground.

There is no accountability of the quality of the service provided, as exact number of house-holds served is not available.

The coordination between the corporation and borough is very poor.

Existing staffs lacks knowledge and use of latest and efficient technologies for sewerage treatment. Solid waste management

Solid waste is dumped in the dumping ground without any treatment.

There are no dustbins in the SMC area. The garbage is thrown on the streets and the drains, chocking the drainage system resulting water logging problem especially in the monsoon.

Lack of covered vans for the collection and transportation of the solid waste. Uncovered Tri- cycle vans with bins are mostly used for carrying the solid waste, spilling the solid waste on the roads while moving.

The practice of at-source segregation and treatment of solid-waste has been stopped.

SWM based on PPP modalities is not practiced at present.

Existing staffs lacks proper training and knowledge of latest technologies used for SWM. Roads and Street light

The updates map of road network has not been prepared. The last survey was done in 2008.

The departments lack proper documentation of the information. There is lot of data discrepancy within the same department.

Use of computer is negligible. The officers are reluctant to use computers for day to day work. As a result the efficiency of the department and authentication of the information is compromised.

The officers lack proper training and awareness about the latest technologies and tools used by the other ULBs in the country. Urban Poor

The present slum specific information on the access to infrastructural services are not documented by the corporation

Due to absence of maps, the slums locations in the city cannot be traced

Though SMC has institutionalized UPE cell, its effectiveness in slum up-gradation initiatives is uncertain.

2.6.4 Urban Planning

SMC has limited role in preparation of holistic development plans.

SMC is unable to control the unplanned development

Most of the development plans are not based on realistic projected population

Manual system is in place for approval of building plans within SMC.

No mechanism to monitor the implementation of the reforms at ULB level.

Lack of in-house capacity to prepare the master plans/land use plans for the city.

Ministry of Urban Development

Ministry of Urban Development

2.7 Key Areas of Capacity Building

2.7.1 Municipal Governance

Support is required in following areas;

Perform the designated roles efficiently and effectively

Efficient data management and documentation systems

Implementation of Reforms

Efficient assets maintenance by the ULBs

Efficient consumer grievance redressal

Recruitment of staffs to fill the vacant posts

Special emphasis should be given on soft-skill trainings (such as leadership, time-management, motivation, communication skills etc) for the senior and middle cadre officials

Handholding support is required;

Defining roles and responsibilities of the staffs at various levels across all departments, along with the elected members involved in the functioning of the corporation

The ULB should be strengthened and evolved as a nodal agency and resource center, with better co-ordination with the boroughs

Assessment of training needs of the staffs for planning effective and efficient trainings and capacity building programs.

Establishment of in-house training cell to ensure continuous and up-dated training programs for the staffs and elected representatives on latest technologies and concepts on management of civic services

2.7.2 Financial Management

Strengthening of the double entry accounting system and installation of a robust software

Penetration of the new accounting system across different cost centers (department).

Strengthening the asset management system (real time updation)

Financial management should be a training across all the departments to ensure effective financial planning

The budget estimates and the actual receipts/ expenditures shows major deviation (50-60%). Need for prudent financial planning.

2.7.3 Service Delivery

Mapping of infrastructure, especially in the slum areas need to be initiated

Introduction of PPP modalities and training on implementation of projects on PPP basis for SWM, sewerage treatment, awareness programs, maintenance of existing services

Special training on efficient and sustainable SWM, reduction of NRW, rain water harvesting techniques, sewerage treatment, decongestion of core city areas, parking and road widening techniques and practices and project conceptualization, implementation and monitoring

Installation of metering systems (at present only water supplied to the water treatment plant is metered) for efficient planning of augmentation requirements

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development  Development of under-ground sewerage system in SMC area and sewerage and

Development of under-ground sewerage system in SMC area and sewerage and solid waste treatment plant

Development of IT based citizen grievance redressal system for better monitoring of the services

2.7.4 Urban Planning

Institutionalization of core planning cell (at present there is only one staff on contractual basis in SMC). The urban planning cell should be trained to perform the following roles:

conceptualize urban planning projects at the corporation level and grass-root level

data and information up-gradation through various surveys and studies

coordinate with various departments to understand the development and augmentation requirements and prepare development plans accordingly

close monitoring of the development projects

Ministry of Urban Development

Ministry of Urban Development

3. Brief City Profile

Siliguri is the head quarter of the plains Sub Division of Darjeeling District of West Bengal and is situated 392 feet above mean Sea level and in the foot hills of the Himalayas on the bank of the river Mahananda. A part of the city spreads over neighboring Jalpaiguri district. It is located in the Siliguri Corridor a narrow strip of land linking mainland India to its north-eastern states.

Siliguri, situated as it is in the plains at the base of the Himalaya Mountains, connects the hill stations such as Gangtok, Darjeeling, Kalimpong, Kurseong and Mirik and northeast states to the rest of India. It is the largest city of North Bengal. The city is surrounded by dense forest ranges and is prone to wild animals straying into populated areas.

Siliguri is the trade and commerce centre and the gate way to the North East India. Siliguri acts as a transit point for air, rail and road, connecting the neighboring countries like Nepal (lies in the west of the city 10 km from Bagdogra), Bhutan (on the North East about 40 km) and Bangladesh (in the south of Fulbari). The strategic location of the city makes it a base for essential supplies to the above regions. The four 'T's - Tea, Timber, Tourism and Transport - are the main businesses of Siliguri. It is a principal commercial, tourism, transportation, and educational centre in the northern part of West Bengal.

3.1

Population

As per 2011 India census, the total population of Siliguri is 5 lakhs in an area of 41.9 sq. kms. The population of the town has continuously increased leading to its expansion because of the huge immigrants from Nepal, Southern Bhutan and adjacent Indian states apart from eastern Bengal. The sudden increase in population in 2001 can be due to the formation of Siliguri Municipal Corporation in 1994 and addition of 17 wards within the corporation limits.

Table 1: Population growth trends

Year

Population

Decadal Growth Rate

1981

1,53,825

-

1991

2,16,950

29%

2001

4,72,374

48.7%

2011

5,09,709

8%

Source: DDP, Siliguri

Males constitute 51% of the population and females 49%. Siliguri has an average literacy rate of 77%, higher than the national average of 59.5%: male literacy is 53%, and female literacy is 47% of the total literate population.

As per census data 2001, the total slum population constitutes 36% of the total urban population in Siliguri. However, since 2011 census report for Siliguri is yet to be published, latest information on slums is not available with the corporation.

Assuming average house-hold size in Siliguri to be 4.5, there are approximately 1,13,269 house-holds in the corporation area.

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Table 2: Status of Siliguri Municipal Corporation S.     No. Indicator

Table 2: Status of Siliguri Municipal Corporation

S.

   

No.

Indicator

Value

1

Population density

12,165 persons per sq km

2

Decadal Population Growth Rate (2001 2011)

8%

3

Literacy Rate

77%

4

Sex Ratio

951 per 1,000 males

9

Household information

1,13,269 households

10

% Slum Population

36% (2001)

Source: Provisional Census 2011 & SMC

Ministry of Urban Development

Ministry of Urban Development

4. Municipal Governance

4.1 Existing Status

The Siliguri Municipality was established in 1949. Till 1994 Siliguri Municipality had 30 wards under it. After the declaration of Siliguri Municipal Corporation in 1994, 17 new wards are added under its Jurisdiction. Siliguri is a unique city as 15 out of 47 wards of Siliguri Municipal Corporation falls in neighbouring Jalpaiguri district.

Siliguri Municipal Corporation follows the West Bengal Municipal Corporation (Amendment) Act 2009 for the functioning of the corporation.

As per the West Bengal Municipal Corporation (Amendment) Act 2009, the municipal authority consists of the Corporation, the Mayor-In-Council (MIC) and the Mayor. The elected wing governs the planning of the area, whereas the administrative wing is responsible for implementation of the plans.

Unlike other ULBs in the country, in West Bengal, the administrative wing in the state is governed by the elected wing of the corporation. As per Section 10 (1) of the Act, the Board of Councilors, selected by the Mayor from the elected members, are charged with the authority of the Municipal Government of the Corporation. The political structure of the corporation is given below:

Figure 2: SMC Ward Map

of the corporation is given below: Figure 2: SMC Ward Map Rapid Baseline Assessment – Siliguri

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Figure 3: Political Wing of SMC Mayor Deputy -Mayor Chairman Elected by

Figure 3: Political Wing of SMC

Mayor Deputy -Mayor
Mayor
Deputy -Mayor

Chairman

Elected by the ward councilors

Mayor- In- Council

(7 members including Mayor & Deputy Mayor)

In- Council (7 members including Mayor & Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers
In- Council (7 members including Mayor & Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers

Borough CommitteeIn- Council (7 members including Mayor & Deputy Mayor) Ward Committee Councilors Ward-workers Leader of the

including Mayor & Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers Leader of the

Ward Committeeincluding Mayor & Deputy Mayor) Borough Committee Councilors Ward-workers Leader of the Opposition Elected by

CouncilorsMayor & Deputy Mayor) Borough Committee Ward Committee Ward-workers Leader of the Opposition Elected by the

Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers Leader of the Opposition Elected by the Mayor
Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers Leader of the Opposition Elected by the Mayor
Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers Leader of the Opposition Elected by the Mayor
Deputy Mayor) Borough Committee Ward Committee Councilors Ward-workers Leader of the Opposition Elected by the Mayor

Ward-workers

Leader of the Opposition

Elected by the Mayor

Ward-workers Leader of the Opposition Elected by the Mayor Borough Chairman elected by the ward councilors
Ward-workers Leader of the Opposition Elected by the Mayor Borough Chairman elected by the ward councilors

Borough Chairman elected by the ward councilors

Headed by the Ward Councilor as Chairman

Elected through municipal elections

As per the West Bengal Municipal Corporation (Amendment) Act 2009, a group of wards are administered by the Borough Committee. Each borough consists of minimum 6 contiguous wards. The chairman of the borough is elected by the ward councilors, of the wards under that borough. The borough governs the civic services to their respective wards. In Siliguri Municipal Corporation, 47 wards are divided in to 5 Borough as follows:

Table 3: Borough-wise ward distribution details

BOROUGH

WARDS

 

TOTAL

NO. I

1,

2, 3

,4, 5,

45, 46, 47

08

WARDS

NO. II

6, 7, 8, 9, 10, 11, 12, 13, 14, 15

10

WARDS

NO. III

16, 17, 18, 19, 20, 21, 22, 23, 24, 28

10

WARDS

NO. IV

25, 26, 27, 29, 30, 31, 32, 33, 34,35

10

W ARDS

NO.

V

36, 37, 38, 39, 40, 41, 42, 43, 44

09

WARDS

Source: DDP, Siliguri

Ministry of Urban Development

Ministry of Urban Development

Each ward is further governed by the ward committees, with the ward councilor as the Chairman of the committee. Other than the above mentioned committee, functioning of the corporation is also supervised by the Leader of Opposition, Municipal Accounts Committee and Standing Committees. Each ward councilors can be member of maximum two standing committees. The following Standing Committees has been proposed in the Act 2009:

a) Finance & resource Mobilization Standing Committee

b) Solid Waste Management Standing Committee

c) Water Supply, Public Health and Sanitation Standing Committee

d) Public Works Standing Committee

e) Health Education and Urban Poverty Alleviation Standing Committee

The Municipal Commissioner acts as the principal Executive officer of the corporation under the supervision of the Mayor. The administrative wing of the corporation is given below:

Figure 4: Administrative wing of SMC

Municipal Commissioner Executive Engineer Secretary Finance Officer P.W.D Project implementation Team GI General
Municipal Commissioner
Executive Engineer
Secretary
Finance Officer
P.W.D
Project implementation
Team
GI
General
Finance & Accounts
Department
Urban Planner
AFC
Tax & User Charge
Collection
Review
UPE
Assessment
Health
Conservancy
Market
Vehicle
Water
Electric
Edu. &
Cell
/Road
Culture
Sewerage &
SWM

Functions of ULB

The 18 functionaries listed under 12 th Schedule of the 74 th CAA and the responsible authority structure is described below:

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Table 4: Functionaries under 12 t h Schedule Constitution and responsible authority

Table 4: Functionaries under 12 th Schedule Constitution and responsible authority

S. No

Functionary

Authority

1.

Urban Planning including town planning

Town Planning Cell, SMC

2.

Regulation of land-use and construction of buildings

Building Department, SMC

3.

Planning for economic and social development

SMC

4.

Roads and Bridges

PWD & SJDA

5.

Water supply- domestic, industrial and commercial

City Water Supply Department, SMC

6.

Public health, sanitation, conservancy and SWM

Conservancy Environment SMC

7.

Fire Services

 

8.

Urban Forestry, protection of environment and ecology

Conservancy Environment SMC (Partly)

9.

Safeguarding the interests of weaker sections society including the handicaps and mentally retarded

U.P.E Cell, SMC

10.

Slum improvement and up gradation

U.P.E Cell, SMC

11.

Urban Poverty alleviation

U.P.E Cell, SMC

12.

Provision of urban amenities and facilities- Parks, gardens and playgrounds

PWD

13.

Promotion of cultural, educational and esthetic aspects

Education & Culture, SMC

14.

Burials and Burial Grounds, cremations and cremation grounds and electric crematoriums

Not Available

15.

Cattle pounds, prevention of cruelty to animals

Not available

16.

Vital statistics including registration of birth and deaths

Birth & Death, SMC

17.

Public amenities including street lighting, parking lots, bus stops and public conveyances

Electricity Department, PWD

18.

Regulation of slaughter houses and tanneries

Not available

Source: SMC

4.1.1 Assessment of Human Resource

As per the Draft Development Plan prepared by SMC, there are 622 staffs working against 685 posts sanctioned for the SMC.

Table 5: Detailed Sanctioned cadre in SMC

 

Total

   

Department

No. of

Designation

Responsibility

Staff

   

P. A to Mayor, Head Clerk, Addl. Head Clerk, P. A. to Commissioner, OSD

Various general administration work of SMC. Guest House, Store & Staff welfare, Pension etc.

General

(Legal), Clerk, Clerk-cum-Typist, Urban Planner, IT Co-ordinator, Store Keeper, Guard, Care-Taker, Law Assistant, Daftari & peon, Attendant

Administration

108

Ministry of Urban Development

Ministry of Urban Development
 

Total

   

Department

No. of

Designation

Responsibility

Staff

Finance &

 

Finance Officer (Deputed by the State

All kind of receipt & payments, salary disbursement and Cash book entry through the double entry system

Accounts

8

Govt.), Finance & Accounts Co- ordinator, Accountant, Cashier, Dy. Accountant, Sr. Clerk, Clerk & Peon

Dept.

Assessment

 

Assessment In-Charge, Assessor & Asst. Assessment Inspector

New holding numbers, interim assessment and assess the annual valuation for the property tax through the central valuation board etc.

Dept.

3

Collection

16

Tax Collector In-Charge, Astt. Tax Collector & Collecting Sarkar

Collection of Property Tax

   

Sanitary Inspector, Conservancy

 

Conservancy

Inspector, Asst. Conservancy Inspector, Mate, Ward Supervisor & Sweeper, Driver

Various sanitation, conservancy work & sweeping work in the municipal area

& Sanitary

334

   

Doctor (Appointed by the State Govt.),

to act in the Matri Sadan Health centre and other health centre in the slum area & performing the immunization work

Health

3

Vaccinator, Health Assistant & GDA & Health worker, Driver

License

2

License Inspector, Asst. License Inspector

Issue of Trade License (Provisional Certificate)

Light

13

SAE (Elec), Electrician, Light Sarkar, Electric Helper & peon

Maintenance of Street Light, All municipal Buildings and electrical work of Rabindra Mancha & Park and Gardens in the SMC area and maintenance of Electric Crematorium

Market

3

Superintendent of Market, Guard, Peon

Toll fees collection of all municipal markets.

   

Exe. Engineer (Govt. Deputed), Asst.

Construction and maintenance work of Roads, Drains, Buildings, demolish the illegal construction and passed the residential & commercial plans in the municipal area. & various project work

PWD

98

Engineer, SAE (civil), Surveyor, Work Supervisor, Work Assistant, Driver, Mazdoor & Labourer

Vehicles

18

SAE (Mech), Driver, Cleaner, Peon

Maintenance of all kind of departmental vehicles

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development   Total     Department No. of Designation Responsibility
 

Total

   

Department

No. of

Designation

Responsibility

Staff

Urban Poverty

   

Various project work in the slam area & Urban area under the SMC

Elevation cell

16

Community Organiser, TPO

Total

622

   

Source: Administration and Establishment Department, SMC

The corporation lacks technical staffs, especially in departments such as water supply conservancy- sewerage and solid waste management department. It has also been observed during discussion with ULB officials that the level of coordination between zonal and main office needs to be strengthened. The collection of taxes and user charges are administers under the Finance and Accounts section. The concerned departments responsible for civic service delivery are unaware of the revenue collections and available funds for the development works.

4.1.2 Training & Capacity Building

SMC has not conducted any training & capacity building program for the officials except basic training on computer operations for General Administration and Finance & Accounts Departments. Most of the officials lack knowledge and hence interest in performing the assigned roles. The officials are also unaware of the government schemes and missions launched for the development of the urban areas. It was also observed that majority of the officials are reluctant to use the computers for data management and day to day work. Though basic computer operation training was conducted for senior and middle cadre staffs by SIT, the effectiveness of the training is insignificant.

The corporation should also take initiative to mandate the use of computers and also ensure the availability of computers to the officials for use.

The corporation should take initiatives to conduct training programs to improve the skills, knowledge and exposure for the staffs, required to perform the assigned responsibilities.

4.1.3 Status of e-governance

SMC has initiated the process of implementation of e-governance. The E-governance project in SMC is monitored by CMU- KUSP, funded by DIFD. Presently on Birth & Death and Trade License has been implemented. A person has been deputed under the corporation for proving the hand-holding required for the implementation of e-governance.

Ministry of Urban Development

Ministry of Urban Development

5. Municipal Financial Management

5.1 Existing Status Financial Management

Financial Planning: The financial planning for the corporation is done by the Finance & Accounts Department under the supervision of the MIC. As per the West Bengal Municipal Corporation (Amendment) Act 2009, Municipal Accounts Committee is formed annually. The committee is headed by the member of opposition in the Corporation as Chairman. The other members (minimum 3 and maximum 5 members) are selected by the Board of Councilors from amongst themselves. Maximum 2 officials or employees of the corporation, selected by the Board of Council are also a member of this committee. It is the responsibility of the Municipal Accounts Committee to supervise the accounting and its mechanism of the corporation.

The corporation prepares the annual budget estimate based on the income and expenditure incurred by the corporation. The budgets for public works are not included in the corporation budget. The Mayor presents the budget to the Board of Councilors for its approval by 15 th day of February every year. The zero-base budgeting has been adopted by the corporation for preparation of its financial planning. Due to internal issues among the present Board of Councilors, the budget for 2011-12 has not been approved.

Table 6: Variation in Planned and Actual Budget

Financial Year

Budget (Rs in crore)

Actual (Rs in crore)

% of achievement

2008-09

115

71

61%

2009-10

163

89

55%

2010-11

181

79

43%

2011-12

144

93

64%

2012-13

147

103

71%

Source: Finance & Accounts Department, SMC

Accounting System: The Corporation has initiated the process of implementation of double accounting system for maintaining the accounts as per the manual developed by the state government. However, the department faces technical issues while using the accounting program. The development of improved accounting program has already been initiated by the state.

The valuation and listing of has been completed.

Auditing: The audit for the corporation is conducted by external audit agency, appointed by the state government. The corporation follows post-audit mechanism for auditing purpose. The audit reports are scrutinized by the leader from the opposition as per the West Bengal Municipal Corporation (Amendment) Act, 2009.

5.2 Existing Status - Municipal Finances

Ministry of Urban Development

Ministry of Urban Development
Ministry of Urban Development Table 7: Financial Status Particulars 2006-07 2007-08 2008-09 2009-10 2010-11

Table 7: Financial Status

Particulars

2006-07

2007-08

2008-09

2009-10

2010-11

   

Rs in Lakhs

 

Opening Balance

1,406

1,648

3,415

 

2,414

4,055

Revenue Receipts

2,397

2,573

2,771

3,575

4,019

 

Revenue Expenditure

1,971

2,385

2,620

 

3,408

4,314

Capital Receipts

1,118

4,903

3,267

5,331

3,301

 

Capital Expenditure

1,303

3,323

4,418

 

3,858

3,564

 

Closing Balance

1,648

3,415

2,414

4,055

3,497

Source: Finance & Accounts Department, SMC

 

Table 8: Planned vs Actual for last 5 Years

Years (Rs. In Cr)

 

Budget Provision

 

Actual Received

 

Total

 

2008-09

 

18.93

 

13.23

 

70%

2009-10

 

21.44

 

12.09

 

56%

2010-11

 

25.54

 

16.87

 

66%

2011-12

 

23.72

 

21.54

 

91%

2012-13

 

30.38

 

27.44

 

90%

Source: Finance & Accounts Department, SMC

Source of revenue

The major source of income for the Corporation is Tax revenue and revenue from Fees and User charges. Market Rent and Water Tax are the main source of income for the corporation. The Revenue grants, Contributions and Subsides are also major source of income for the corporation. The expense on Establishment is highest incurred by the corporation. From the detailed revenue and expenditure balance sheet, it is evident that corporation is running under deficit. The details of the revenue and expenditure are given below:

Table 9: Detailed revenue and expenditure SMC

Major Account Head

2006-07

2007-08

2008-09

2009-10

2010-11

REVENUE RECEIPTS (Rs. In Lakhs)

 

Tax Revenue

477

523

541

524

631

Assigned Revenues and Compensation

139

254

248

321

273

Rental Income - Municipal Properties

16

25

29

30

35

Fees and User Charges

906

495

746

650

1,025

Sale and Hire Charges

3

12

7

5

0

Revenue Grants, Contributions and Subsidies

766

1,161

958

1,878

1,874

Income from Investments

16

78

86

78

-

Ministry of Urban Development

Ministry of Urban Development

Major Account Head

2006-07

2007-08

2008-09

2009-10

2010-11

Interest Earned

-

-

-

-

-

Other Income

73

24

157

90

180

Total

2,397

2,573

2,771

3,575

4,019

REVENUE EXPENDITURE (Rs. In Lakhs)

 

Establishment Expenses

1,059

1,165

1,356

1,991

2,292

Administrative Expenses (General Maintn)

127

310

241

340

393

Operations and Maintenance

709

796

903

860

1,352

Interest and Finance Charges

-

-

-

-

-

Program Expenses( Maint of Cultural deptt)

53

79

79

185

257

Revenue Grants, Contributions and Subsidies

-

-

-

-

-

Miscellaneous Expenses

23

36

41

33

21

 

-

-

-

-

-

Total

1,971

2,385

2,620

3,408

4,314

Revenue Surplus/ (Deficit)

426

188

150

168