1y0 201managingcitrixxendesktop7 160715083707

Preparation
Exam Overview
1Y0-201
1Y0-201 Managing
Citrix XenDesktop 7.6
Solutions
Contributors & Marks
Exam Preparation Guide 2.1
May 12, 2016
Exam Overview
This exam preparation guide is designed to provide

candidates with necessary information about the 1Y0-201
exam, including study resources and ways to interpret the
exam objectives to better enable candidates to assess the
types of questions that may be asked during the exam. Please
be aware that the content of this guide in no way ensures a
passing score on the certification exam.
Preparation
Disclaimer
Preparation
Exam Overview
Table of Contents
Exam Overview
Number of Items
Passing Score
Time Limit
Intended Audience
Registration and Administration
Retake Policies

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3
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3
4
Prep Guide Author

Subject Matter Experts (SMEs)
Notice
Marks
35
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36
36
Preparing for the Exam

Recommended Knowledge and Skills
Recommended Product Experience
Recommended Training
Unauthorized Preparation Materials
Section Titles and Weights
Interpretation of Objectives
Sections, Objectives, Examples, and References
Exam Structure
FAQs
Appendix: Practice
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32
Preparation
Exam Overview
Exam Overview
Number of Items
Intended Audience
The 1Y0-201 exam is an 84-question exam written in English. There are 78 multiple
choice items and 6 simulation items in the exam. Some of the items
on this exam will not be scored and thus will not affect your final result in any
way. The unscored items are included in this exam solely for research purposes.
The 1Y0-201 exam is focused on those topics that are most important to those who
manage, maintain, monitor and troubleshoot Citrix XenDesktop 7.6 solutions. Those
who manage, maintain, monitor and troubleshoot such solutions may hold various job
titles such as:
Passing Score
The passing score for this exam is 62%.
Registration and Administration
Time Limit
Type of Candidate
Time Limits*
Native English speakers
180 minutes
Non-native English speakers

that take the exam in
countries where English is a
foreign language
180 minutes
Non-native English speakers

that take the exam in
countries where English is
NOT a foreign language
180 minutes
Notes
Time extension granted automatically
+30 minutes
(time extension)
+30 minutes
(time extension)
Systems Administrators/Citrix Administrators

Desktop Administrators
Application Administrators
Technical Support Staff
This exam is administered at Pearson VUE testing centers worldwide. To learn more
about the rules and process of taking an exam, please visit
http://training.citrix.com/exams.
Worldwide, visit the Pearson VUE website (http://www.pearsonvue.com/citrix) to
locate a testing center in your area and register for an exam. You may also register in
person at any Pearson VUE testing center. If you reside in the United States or Canada,
you may also register by calling 1-800-931-4084.
Note: A $7 USD surcharge will be added to phone registrations.
Must request time extension from

Citrix. Submit your request here: Time
Extension Request
The time limit for this exam is 180 minutes. The total seat time is 180 + 25 minutes.
The total seat time includes times allotted for the NDA and surveys.
Exam
Overview
ExamOverview
Retake Policy
Candidates must wait 24 hours from their original appointment time before they
can register to retake an exam. After a second attempt, and any attempt thereafter,
the candidate must wait 14 calendar days to retake the exam.
For more information about our policies, including the Citrix Exam Retake Policy
and the Candidate Conduct Policy, please visit http://training.citrix.com/exams
Preparation
Breach of this policy can result in sanctions up to and including a ban from taking
Citrix exams and/or decertification.
Preparation
Preparation
Exam Overview
Prepping for the Exam

Recommended Knowledge and Skills
Specifically, candidates should have the following knowledge and skills prior to
taking this exam:
Intermediate knowledge of Microsoft Windows Server 2012 R2
Install and configure operating system options
Windows Server roles
Domain Name System
Dynamic Host Configuration Protocol
Group Policy Objects
IIS
Intermediate knowledge of Active Directory
User rights and permissions
Delegation of administrative rights
Active Directory Domain Services
Active Directory Certificate Services
Users/Groups
GPOs
OUs
Intermediate administration skills, including:
Understanding of networking protocols such as TCP/IP
Understanding of firewall concepts
Understanding of e-mail administration and account creation
Understanding of Remote Desktop Services policies and profiles
Ability to create shares and give permission to shared folders/files
Ability to create and modify AD group policies
Understanding of VPN technologies
Understanding of roaming profiles and folder redirection
Knowledge of database concepts

Basic knowledge of SQL Server 2012
Securing network operating systems
Knowledge of virtualization concepts
Hypervisor management
Application virtualization and delivery
Knowledge of user profiles
Knowledge of storage configuration and management
How storage works from an architectural standpoint
Storage Protocols
Knowledge of desktop operations
Installation, setup, configuration and maintenance of popular client operating
systems
Windows 7, Windows 8, Windows 8.1
Mac
Linux
Managing alternate client devices
Desktop appliance
Tablets
Smartphones
Thin clients
Exam Overview
Preparation
Recommended Product Experience
Recommended Training
We recommend that candidates have about six months of experience with the
following tasks in a XenDesktop 7.6 solution:
Citrix Education recommends that candidates have hands-on experience with Citrix
XenDesktop 7.6 prior to taking this exam. One of the best ways to do this is by taking a
formal Citrix training course. The following course provides training on managing Citrix
XenDesktop 7.6 solutions.
Managing, maintaining, monitoring and troubleshooting virtualization solutions

consisting of:
Server and Desktop OS machines
Hosted applications
NetScaler Gateway
Provisioning Services
XenServer
StoreFront
Receiver
Profile Management
Backing up components in virtualization environments
Updating components in virtualization environments
Creating reports for trend analysis in environments consisting of:
XenApp and XenDesktop
Server and Desktop OS machines
Hosted applications
VDI
HDX 3D Pro
NetScaler Gateway
Provisioning Services
XenServer
StoreFront
Receiver
Profile Management
CXD-203: Managing App and Desktop Solutions with Citrix XenApp and XenDesktop
7.6 (instructor-led training course or self-study)
As with all Citrix exams, it is recommended that candidates get hands-on experience
by working directly with products covered on the exam.
Exam Overview
Citrix Education monitors exam results to ensure that candidates are not using
unauthorized materials to prepare for exams. If it is determined that a candidate
used unauthorized materials to prepare for an exam, the candidates score will be
invalidated and his or her certification will be revoked.
When looking for materials in addition to authorized Citrix training to prepare for
certification, Citrix Education recommends that you visit
http://www.certguard.com to ensure that a site is indeed legitimate. This site flags
websites that are acting as brain dumps, which have unauthorized materials.
Preparation
Unauthorized Preparation Materials
Exam Overview
Preparation
Section Titles and Weights

Section
Weight
Managing a Citrix XenDesktop 7.6 Solution
34%
Maintaining a Citrix XenDesktop 7.6 Solution
18%
Monitoring a Citrix XenDesktop 7.6 Solution
17%
Troubleshooting a Citrix XenDesktop 7.6 Solution
31%
TOTAL
100%
The section weights included in this guide are intended to help you in
understanding how much of the exam is devoted to the topics listed. In fact, the
percentages directly map to the number of questions on the exam. For example,
if an exam has 60 questions, and Section 1 is weighted at 50%, then 30 of the
questions on the exam will relate to Section 1 (60*50% = 30).
Please be warned that section weights are NOT used to calculate your score.
Scoring is far more complicated as exam questions may be given different
weights based on their overall importance. Because some questions may have
different point values assigned to them, section weights and exam scores do not
always have a one-to-one correlation.
Exam Overview
Preparation
Interpretation of Objectives
Candidates should refer to the objectives and examples listed in this guide in order
to determine which topics will be on the exam, as well as examples of the topics
that could be tested.
Note: The examples listed in the Sections, Objectives, Examples and References
section of this guide do NOT encompass all potential topics that could be tested. The
examples are only provided as guidance.
For example, if the objective reads, Assess the printing infrastructure and one of
the examples reads, Perform printer driver stress testing candidates could expect
to see:
The objectives and examples for this exam were developed by Exam Project Managers
and Subject Matter Experts (SMEs) based on identified tasks that relate to managing,
maintaining, monitoring and troubleshooting Citrix XenDesktop 7.6 solutions.
A scenario describing a printing infrastructure:

Scenario: A Citrix Architect is assessing the current printing
infrastructure at CGE. As part of the assessment, the architect wants to
perform printer driver stress testing.
The number of questions written for each objective relates directly to the importance
of that objective and is proportional to how frequently that task is performed.
A question that requires determining how to assess the printer drivers:

How can the architect assess which printer drivers are in use in the
current environment?
Exam Overview
Sections, Objectives, Examples and References
Citrix Product Documentation: http://docs.citrix.com

Citrix Support: http://www.citrix.com/support
Citrix Blogs: http://blogs.citrix.com/
Objective
Number
Objective
Examples
References
Preparation
Section 1: Managing a Citrix XenDesktop 7.6 Solution

1.01
1.02
Manage Server OS images and Desktop OS images
Create Citrix policies
Understand how a current machine catalog is

updated.
Understand how a current vDisk is updated.
Understand how new applications are made
available to existing delivery groups.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-build-newenviroment/xad-mach-cat-intro/xad-mach-cat-manage.html
Understand Citrix policy priorities.

Understand policy processing order and filtering.
Understand how USB devices are configured for
redirection.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-policiesarticle/xad-policies-defaults.html
http://searchvirtualdesktop.techtarget.com/tip/Components-features-anduse-cases-for-XenDesktop-75
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-policiesarticle.html
1.03
Manage license usage
Understand which licenses are appropriate for the

environment.
Understand how license servers are added to the
Citrix Studio.
Understand how the XenApp edition is setup in
Citrix Studio.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-license.html
1.04
Delegate administrative rights
Understand how scopes are managed.

Understand how roles are managed.
Understand what roles are delegated to others.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-securityarticle/xad-delegated-admin.html
10
Exam Overview
Preparation
Objective
Number
Objective
Examples
References
1.05
Publish server/desktop OS-hosted applications
Understand how application visibility is limited.

Understand the different ways that applications can
be made available to users.
Understand how applications are published in an
environment containing App-V.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-build-newenviroment/xad-deliver-xenapp.html
1.06
Manage virtual machine settings
Understand how templates are edited.

Understand how VM snapshots are used.
Understand how a VM is backed up.
http://support.citrix.com/servlet/KbServlet/download/38323-102715588/XenServer-6.5.0_VM%20User's%20Guide.pdf
1.07
Manage device collections, target devices, and

vDisks
Understand how additional target devices are added

to an existing collection.
Understand how vDisk replication is managed.
Understand how the PVS target device is updated.
http://docs.citrix.com/en-us/provisioning/7-1/pvs-collections-wrapper/pvscollections-device-import.html?_ga=1.262733129.453043669.1460542526
http://blogs.citrix.com/2011/10/06/pvs-write-cache-sizing-considerations/
1.08
Manage Personal vDisk
Understand the requirements to have personal

vDisk.
Understand what folder redirection is being used.
Understand how the location of the vDisk is
determined.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-pvd-intro/cdspvd-tools_1.html
1.09
Configure/modify NetScaler Gateway
Understand how STAs are checked.

Understand how the session policy is modified.
Understand how the receiver client is checked.
https://www.citrix.com/content/dam/citrix/en_us/documents/productssolutions/xenapp-deployment-blueprint.pdf
1.10
Managing the store
Understand how stores/sites are added.

Understand what a beacon is.
Understand how the legacy PNAgent feature is
added to the store.
http://blog.citrix24.com/storefront-2-6-mandatory-store-explained/
11
Exam Overview
Objective
Number
Objective
Examples
References
1.11
Manage the Delivery Controller environment
Understand how load balancing and reliability is

managed.
Understand how delivery controller integrated with
the hypervisor.
Understand how the desktop delivery controller
communicates with the VDA.
http://blogs.citrix.com/2014/11/11/xendesktop-7-6-connection-leasingdesign-considerations/
Understand the types of profiles.

Understand how the Universal Profile Manager is
configured.
Understand how folder redirection is configured.
http://blogs.citrix.com/2009/03/20/long-term-planning-for-profilemanagement/
Preparation
1.12
Manage user profiles
http://support.citrix.com/article/CTX126992
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-5/cds-mng-cntrlrintro.html
http://blogs.citrix.com/2012/08/13/citrix-profile-management-and-vdi-doingit-right-part-3/
1.13
Managing HDX3D Pro
Understand how HDX 3D Pro is configured.

Understand how bandwidth limits are configured.
Understand how the hypervisor is configured for
GPU.
1.14
Manage the print environment
Understand how printers are added/excluded from

Citrix Universal Printing.
Understand how the Citrix Universal Printing is
optimized.
Understand how print routing order is determined.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-printlanding/xad-print-example.html
1.15
Managing configuration logging
Understand how Citrix Director is configured.

Understand how Citrix Director communicates with
the desktop delivery controller and XenApp 6.5.
Understand what information Citrix Director
provides.
http://blogs.citrix.com/2014/10/16/citrix-director-7-6-deep-dive-part-2support-for-xenapp-6-5/
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-monitorarticle/xad-config-logging-about/xad-config-logging-manage.html
12
Preparation
Exam Overview
Objective
Number
Objective
Examples
References
Section 2: Maintaining a Citrix XenDesktop 7.6 Solution
2.01
Update the desktop image
Understand how applications are added.

Understand how updates and hotfixes are applied.
Understand what options are available when
applying updates.
http://docs.citrix.com/en-us/provisioning/7-6/pvs-vdisks-lifecyclewrapper/pvs-vdisks-update-wrapper.html
2.02
Configure power management settings
Understand how VDAs are powered on after the

build.
Understand how the power management setting is
changed.
Understand how work days/times are modified.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-build-newenviroment/xad-dg-create/xad-dg-manage-machines.html
2.03
Maintain Delivery Groups
Understand how applications are added/removed.

Understand how desktops are added/removed from
the delivery groups.
Understand how a delivery group is put into
maintenance mode.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/cds-sdk-wrapperrho/xad-commands/citrix-broker-admin-v2-wrapper-xd76.html
2.04
Maintain machine catalogs
Understand how machines are added/removed

from a machine catalog.
Understand how new machine catalogs are created.
Understand how machines are updated in a
machine catalog.
2.05
Maintain the XenServer
Understand how XenServer metadata is backed

up/restored.
Understand how the XenServer is updated
manually.
Understand IntelliCache.
https://support.citrix.com/servlet/KbServlet/download/17141-102671564/XenServer_Pool_Replication_-_Disaster_Recovery.pdf
https://www.citrix.com/blogs/2011/06/22/xendesktop-and-local-storageintellicache/
13
Exam Overview
Objective
Number
Objective
Examples
References
2.06
Maintain vDisks
Understand the difference between a dynamic and

a static vDisk.
Understand how a vDisk is merged.
Understand how storage is made available for a
multi-server PVS environment.
http://docs.citrix.com/en-us/provisioning/7-6/pvs-ad-wrapper/pvs-addomain-enable.html
http://docs.citrix.com/en-us/provisioning/7-6/pvs-vdisks-lifecyclewrapper/pvs-vdisks-load-balancing.html
Preparation
Section 3: Monitoring a Citrix XenDesktop 7.6 Solution

3.01
Use Citrix Director to monitor the environment
Understand how the dashboard is used to identify

issues.
Understand how slow login types are identified.
Understand how user session processes are
identified.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-monitorarticle.html
http://support.citrix.com/article/CTX127388?_ga=1.224602650.1223444232.
1436373038
3.02
Monitor machine processes and failures
Understand how virtual machine issues are

identified.
Understand where machine registration errors are
viewed.
Understand how the personal vDisk status is
displayed.
http://blogs.citrix.com/2014/03/25/director-dashboard-explained/
3.03
Monitor hosted server workload
Understand how a server's heavy load is

identified.
Understand how the number of users on a server is
identified.
Understand how unresponsive applications are
identified.
14
Exam Overview
Objective
Examples
References
3.04
Monitor system performance using XenCenter
Understand how alerts are added to the XenServer.

Understand how additional graphs are viewed.
Understand how storage performance is monitored.
http://docs.citrix.com/en-us/xencenter/6-1/xs-xc-performance/xs-xcperformance-about.html
3.05
Provisioning Services monitoring
Understand how streaming services are monitored.

Understand how the path to the vDisk stores are
monitored.
Understand how vDisk replication is monitored.
https://www.citrix.com/blogs/2010/06/25/using-microsofts-dfs-replicationwith-provisioning-services-ha/
3.06
Monitoring NetScaler
Understand how authentication issues are identified

on the NetScaler.
Understand how problems with the communication
between NetScaler and Storefront are identified.
Understand how NetScaler licensing problems are
identified.
http://docs.citrix.com/en-us/netscaler-gateway/10-5/ng-maintain-appliancewrapper-con/ns-maintain-auditing-configure-overview-con.html
3.07
Monitoring Delivery Controller
Understand what is important to monitor using

Delivery Controller.
Understand how database connectivity/status is
monitored using Delivery Controller.
Understand how the license server connectivity
and usage is monitored using Delivery Controller.
http://docs.citrix.com/en-us/netscaler/11/traffic-management/loadbalancing/load-balancing-builtin-monitors/monitor-xd-delivery-controllerservices.html
3.08
Monitor configuration logging
Understand the positive/negative impacts of

enabling configuration logging.
Understand how the logs from configuration logging
are exported.
Understand what type of logs can be exported from
configuration logging.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-monitorarticle/xad-config-logging-about.html
Preparation
Objective
Number
15
Preparation
Exam Overview
Objective
Number
Objective
Examples
References
Section 4: Troubleshooting a Citrix XenDesktop 7.6 Solution

4.01
4.02
Troubleshoot Delivery Controller
Troubleshoot Virtual Delivery Agent
Understand how communication issues between

the Delivery Controller and the database are
resolved.
the Delivery Controller and the VDA are resolved.
the Delivery Controller and the license server are
resolved.
Understand what tools can be used to troubleshoot

VDA issues.
Understand what service needs to be running on the
virtual machine for the VDA to be active.
Understand what event log needs to be reviewed to
resolve VDA issues.
4.03
Troubleshoot licensing issues
Understand where license errors can be viewed.

Understand how expired license issues are resolved.
Understand how the licensing administrator account
is reset.
4.04
Troubleshoot common printing issues
Understand how client printer mapping issues are

resolved.
Understand how printer driver issues are resolved.
Understand how printer queue issues are resolved.
4.05
Troubleshoot user connectivity issues related to

Application and Desktop Launch
Understand how session sharing issues are resolved.

Understand how slow app starts are resolved.
Understand how NetScaler certificate issues are
resolved.
16
Exam Overview
Preparation
Objective
Number
Objective
Examples
References
4.06
Troubleshoot Citrix policies
Understand how policy conflicts are resolved.

Understand how Citrix Policy Reporter is used to
resolve issues.
Understand how policy filtering issues are resolved.
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-policiesarticle/xad-policies-prioritize-model.html
4.07
Troubleshoot issues with application performance
Understand how application performance issues are

resolved.
Understand what tools can be used to identify slow
performance issues.
Understand what components in an infrastructure
can affect application performance.
4.08
Troubleshoot XenServer issues
Understand how shared storage issues are resolved.

Understand how pool master failures are resolved.
Understand how an unresponsive virtual machine is
forcefully shut down.
4.09
Troubleshoot Provisioning Services related issues
Understand how debug logging is enabled in PVS.

Understand how crashed services are resolved for
PVS.
Understand how issues related to target device not
being added are resolved.
Understand how logging is enabled for personal

vDisks.
Understand how personal vDisk update issues are
resolved.
Understand how disk space issues related to
applications/user profiles for personal vDisks are
resolved.
4.10
Troubleshoot personal vDisk failures
17
Exam Overview
Objective
Number
Objective
Examples
References
4.11
Troubleshoot Machine Creation Services
Understand how Active Directory identity service

issues are resolved.
Understand how update process issues are resolved.
Understand how issues with the delta disk growth
are resolved.
https://www.citrix.com/blogs/2011/06/28/machine-creation-services-primerpart-1/
Understand how user's inability to access

desktops and/or apps through StoreFront are
resolved.
Understand how domain pass-through
authentication issues are resolved.
Understand how propagation synchronization issues
are resolved.
Preparation
4.12
4.13
4.14
Troubleshoot StoreFront issues
Troubleshoot Receiver issues
Troubleshoot user profile issues
Understand how authentication issues are resolved.

Understand how Citrix Receiver configuration issues
are resolved.
Understand how USB device redirection issues are
resolved.
Understand how slow logon issues are resolved.
Understand how corrupt profile data issues are
resolved.
Understand how user personalization issues are
resolved.
https://www.citrix.com/blogs/2011/08/05/machine-creation-services-primer%E2%80%93-part-2/
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-userprofiles.html
18
Exam Overview
Objective
Examples
References
4.15
Troubleshoot issues related to NetScaler Gateway
Understand how binding issues with StoreFront are

resolved.
Understand how STA problems are resolved.
Understand how firewall issues with the NetScaler
connection to VDAs are resolved.
Preparation
Objective
Number
19
Exam Overview
Exam Structure
Part Two of the Exam
Introduction
In Part Two of the exam test takers will be presented with 78 traditional items. During
Part Two of the exam, test-takers will be allowed to navigate back and forth through
the questions as well as mark questions for review. Once the test-taker reaches the
end of Part Two, there will be an opportunity to review all marked questions, as well as
any incomplete questions shown in the review screen.
This exam is separated into two parts. Part One contains simulation items. Part Two
contains multiple choice items.
Preparation
Part One of the Exam

In Part One of the exam test takers will be presented with 6 simulation items.
During Part One of the exam, test-takers will be allowed to navigate back and forth
through the simulation questions as well as mark questions for review. Once the
test-taker reaches the end of Part One, there will be an opportunity to review all
marked questions, as well as any incomplete questions shown in the review screen.
Once the test-taker has reviewed and answered all questions in Part One, he or
she will need to end that part of the exam in order to move to Part Two. Once in
Part Two, test-takers will NOT be allowed to navigate back into Part One.
20
Exam Overview
Simulation Item Types
Preparation
The 300 exam consists of some unique features that candidates need to know
before attempting the exam. The user interface for this exam has been customized
to meet the needs of the unique items. However, this exam also contains some
standard exam components.
Introduction
This exam includes 6 simulation items. The purpose of this section is to describe
the look and feel and functionality of simulation items. This section of the
preparation guide provides a tutorial on the user interface, scoring and answering
rules, and timing matters for this unique item type.
All of the simulation items in the 300 exam open in the main window.
The main window in the exam may contain item scenarios, requirements or
multiple-choice items, as well as the helms. The navigation helm, which is found at
the lower portion of the screen, consists of the Previous and Next buttons. These
buttons can be used to navigate forward and backward in this exam.
Helms in the Exam

Figure 1: Main window for a simulation item
In the right margin of the screen is the counter helm. This helm contains a counter,
which displays the number of the item being tested. In the top margin is the title
helm. The title helm of the exam includes a Select for Review checkbox and the
time remaining for the exam. The select for review and time remaining options in
this exam function the same way they do in traditional multiple choice exams. See
Figure 1 for an example.
21
Exam Overview
Preparation
Simulation Items Explained

Simulation items are used to test candidates abilities to complete specific
configuration tasks. When this type of item is delivered, candidates are expected to
read and synthesize information included in the scenario and then complete the
listed tasks in accordance with best practices.
The main window is the first window presented for this type of item. In addition to
the buttons on the helm, the main window contains a Simulation button. Clicking
this button opens the simulated environment.
Figure 1 is an example of the main window for a simulation item in the Pearson
VUE environment.
Once the Simulation button is clicked and the simulated environment is launched,
candidates are presented with a console. A floating window with all the relevant
information from the main window is also presented. This floating window has an
additional marking functionality. It is resizable and movable; it can be closed or
reopened by simply clicking the X button in the upper right corner.
Figure 2 shows an example of the simulated environment with a floating window.
Figure 2: Simulated environment with a floating window
22
Exam Overview
Preparation
Simulation Items Explained Cont.

The simulated environment looks identical to the real user interface of the product
with which candidates are familiar. Consoles can be minimized or closed; consoles
can be reopened using the icon on the desktop or the task bar.
Citrix Education worked closely with Subject Matter Experts (SMEs) to ensure that
the most relevant features and settings available in the real products are also
available within the simulated environments. However, features such as Help menu
items and other settings deemed irrelevant to the task(s) candidates are being
asked to address or settings otherwise outside the typical path taken were not
included in the simulated environments.
Figure 3: Standard Warning Message
By default, the floating window resides in the upper-right corner of the simulated
environment. Candidates can move the floating window as needed and can resize
the height of the window, but not the width. When candidates complete the
required tasks or want to return to the main window, they should click the Done
button in the floating window. Clicking the Done button saves the final
configurations made and closes the simulation window. Whether or not candidates
configure any settings or complete the required configurations, they still have to
click the Done button to exit the simulated environment. Candidates can go back
into the simulated environment after clicking the Done button as many times as
they wish and make changes as desired. Whenever they click the Done button,
whatever new configurations they make will be saved. If they did not configure
anything, their original configuration will remain as-is.
Note: Whenever candidates try to visit the simulated environment for a simulation
item that has been visited on a previous occasion, the following warning message
appears:
23
Exam Overview
Preparation
Simulation Items Explained Cont.

Clicking the Done button prompts the simulated environment to save its state for
scoring and results retention. Depending on the number of configuration steps or
the system resources on the test centers computer, candidates may experience a
slight delay after clicking the Done button. While such delays are rare, if they
occur, Citrix recommends that candidates refrain from using the mouse or keyboard
while the simulation saves its state, as these actions may prolong the delay. Delays
of this type are rare and usually last no longer than 20 seconds.
If candidates choose to mark an item incomplete before exiting the simulated
environment, they can do so by checking the Incomplete checkbox at the bottom
of the floating window. At the end of the exam, candidates may review the items
they marked as incomplete.
Candidates can also reset the simulated environment by clicking the Reset button.
Clicking the Reset button clears any configurations made within a particular
simulated environment. This restores the simulated environment to a clean state;
the state it was in when it was first visited. Candidates should only use the Reset
button if they want to reconfigure the simulated environment from its original
state. Otherwise, they can delete or undo unwanted configurations and they will
still get the appropriate score. After clicking Yes to reset the simulation, there will
be a slight delay as the item reloads. A Help button is also provided in the floating
window. This button provides basic help text to guide candidates on how to use
simulations. This help text is not customized to the specific items and will not guide
candidates on how to make specific configurations for an item.
Figure 4: Floating window
Figure 4 is an example of the floating window.
24
Exam Overview
Preparation
Scoring and Answering Process

Scoring
Answering Process
In order to receive points on a simulation item, candidates must complete all the
tasks in accordance with the requirements in a manner that is deemed acceptable.
For this exam, SMEs defined acceptable as actions that meet the requirements
without rendering harm to the environment. In those items in which a best practice
is identified, candidates are expected to adhere to the best practice.
SMEs identified the most common paths candidates may take to perform the tasks
included in a simulation item. As such, candidates will find that most actions that
could be taken to configure a real implementation to meet the requirements are
also available in the simulations. Examples of possible ways to answer items
include using various menu options, mouse clicks, keyboard inputs and multiple
consoles as needed. While the Exam Development team endeavored to ensure that
the most common ways to complete a task were available in the simulation items,
some actions may be excluded or otherwise unavailable within the simulation. In
those limited cases in which an action is not allowed in a simulation, candidates will
need to use an alternative, correct action to complete the required configurations.
Based on the nature of what is being tested, candidates may receive partial credit
for completing some of the required tasks. The exam was designed to allow for
partial scoring. Candidates can earn points for items in which all critical tasks are
correctly configured rather than only gaining credit when all tasks, critical and noncritical, are configured correctly.
Candidates are required to create and/or configure specific settings and/or policies
within the simulated environments. Some of the simulation items contain specific
instructions that specify how candidates should name these settings and policies.
However, if not specified, candidates are not penalized for misspelling the names of
these settings and/or policies. For some of the simulation items, Citrix did not
specify how the settings and/or policies should be named. In such cases,
candidates can name the settings and/or policies whatever they choose.
25
Exam Overview
System Clock versus Actual Time

The time remaining is displayed in the top right corner of the main window for all
the item types; however, it is not visible from within the simulation items once the
simulated environment is launched. The time displayed on the task bar of the
simulated environment desktop is part of the simulation. It is the time of the
simulated server and, therefore, may not be accurate.
Candidates configuring a simulation item can use the Alt + Tab combination keys to
toggle between the simulated environment and the main window in order to view
the time remaining.
Preparation
Time Matters for this Exam
26
Exam Overview
Question
Answer
How is the exam graded?
When a candidate selects an option as the correct response to an item or configures a setting or set
of settings, those settings are saved in the exam when the candidate clicks the Next or Done
button. At the end of the exam, when candidates click the End Exam or Exit Exam button, the final
responses to the items on the exam are graded using scripts and scoring logics.
Preparation
How are my grades calculated?
A complex but thorough grading algorithm is used to calculate your final score. Your grades are
calculated using the scores you receive for each item.
FAQs
Note: Calculating your final score using the averages for the sections on the exam will, in most cases,
vary from the final score indicated on your score report. Please see the Section Titles and Weights
section for more details.
What happens when I configure a setting in the simulated environment
and click the Done button?
When you configure a setting in the simulated environment and click the Done button, the setting
you configured is saved and you are returned to the main window of that item.
What happens when I configure a setting in the simulated environment,

check the Incomplete check box, and click the Done button? Will the
item be scored?
Yes, the configured setting will be saved, but the item will be flagged as incomplete so that you may
revisit it at the end of the exam. Since you have already configured the environment, you do not
have to remove the incomplete check mark in order to get credit. You will be graded according to
your response, regardless of whether the item is marked as Incomplete or not.
What happens when I configure the simulated environment, but then

make a change to a particular setting in the environment and click the
Done button?
The particular setting you change will be updated, but all the other settings will remain the same.
27
Question
Answer
What happens when I configure a setting in the simulated environment,

click the Done button, go back into the simulated environment and
configure new settings?
The old setting and the new settings are saved and graded at the end of the exam.
What is the function of the Reset button?
The Reset button clears the simulated environment and returns the item to the state it was
originally in when the candidate first launched it.
Preparation
Exam Overview
FAQs
Note: After clicking Yes to reset the simulation item there is a slight delay while the simulation item
reloads.
What is the function of the Done Button?
The Done button saves whatever configurations or changes you make within the simulated
environment and returns the item to the main window.
What is the function of the Incomplete checkbox?
The Incomplete checkbox marks or flags an item as incomplete so that you may edit that item at
the end of the exam. You may click the Review Incomplete button on the review screen at the end
of the exam to review all the items marked Incomplete in a sequential order, or you may doubleclick a single item marked Incomplete to review that item from the review screen at the end of the
exam.
What happens if I launch a simulated environment, do not perform any

configurations, click the Done button, and move to another item? Is it
marked incomplete?
No, the item is saved, and it does not appear as an incomplete item unless you mark it as incomplete
using the Incomplete checkbox in the floating window.
28
Exam Overview
Preparation
FAQs
Question
Answer
How can I speed up the loading of items during the exam?
There is no way to speed up the loading of items. The simulation items are large and require a short
but noticeable period to load. When you notice that an item is loading, please do not interact with
the item until it is fully loaded. If you continuously click the Done, Next or any other buttons while
an item is loading or while the state of an item is being saved, this could delay the processing time,
which will, in turn, cause a longer waiting time for you. If you click a button continuously for a very
long period, you may cause your exam to crash. Citrix suggests that candidates refrain from clicking
buttons when the exam is loading items or saving configurations.
What should I do when the exam screen looks blank?
When the exam screen goes blank, do not touch the mouse or keyboard for a few seconds, and the
exam will load/reload. The exam screen may go blank for a few milliseconds when navigating from
one item to another because the exam is trying to load the new or next item. The exam screen may
also go blank when it is saving certain configurations. However, if the exam screen goes blank for
more than 20 seconds on any given instance, please contact the test center administrator.
How do I know how much time I have remaining to complete the exam?
In the exam, there is a Time Remaining clock. However, the clock is only available from the main
window. You can use the Alt + Tab keys to toggle between the simulated environment and the main
window in order to view the Time Remaining clock.
What happens if I miss only one configuration step?
Citrix worked with Subject Matter Experts (SMEs) to identify critical configuration steps for each of
the simulation items on the exam. Critical configuration steps are those steps that, if not configured
properly, would result in the task required not being completed at all, not even partially. If you miss
one of those critical steps, you could lose all the points for that item. However, if you miss some of
the non-critical steps, you may still get some points for the other steps you configured or answered
correctly.
29
Exam Overview
FAQs
Question
Answer
How many steps can I miss before failing an item?
You could fail an item by missing one or several steps depending on the nature of the step or steps
you miss. Some steps are considered critical, and as such, missing a critical step could result in
partial credit or no credit at all. However, candidates could miss one or several non-critical steps and
still receive partial credit depending on the item.
Preparation
How do I know if the simulation is functioning correctly?
If the navigational buttons are responding correctly, the simulated environment is launching
correctly and all the icons in the wizard or console are displaying correctly as well, then the
simulation is working.
Note: If you are trying to configure something and you notice that the simulation is not allowing you
to configure as you would like, STOP, re-read the scenario and tasks and try to configure the item
again.
What should I do if I cannot find what I am looking for within the
simulated environment?
Everything you need to address the full-screen items on the exam are provided in the scenarios and
in the simulated environments of those items. If you cannot find what you are looking for, please go
back and re-read the scenario. If you are convinced that there is a problem, please use the
Comment button and comment on the problem.
Can I explore in the simulated environment, and will I be penalized for

doing so?
Yes, you can explore the simulated environment. And no, you will not be penalized by any means for
exploring the environment.
Will I be penalized for doing more than is requested to answer a particular

item?
No, you will not be penalized for doing more than is required; however, Citrix advises that you do not
over configure any settings, as this will not give you extra credit and could result in errors, which
could decrease your score.
30
Question
Answer
Are the items on the 1Y0-201 exam conditional?
No, the 1Y0-201 exam items are not conditional. Your response to each item is treated
independently and will not affect your response to the next item.
Preparation
Exam Overview
FAQs
31
Preparation
Exam Overview
Appendix: Practice
Introduction
Sample Question 1
Exam-takers should refer to the objectives listed in the Sections, Objectives,

Examples and References section of this guide in order to determine which topics
will be on the exam and examples of topics for each objective.
Scenario: A Citrix Administrator manages a centralized XenDesktop 7.6

environment that has seven geographically dispersed branch offices. Users at
the branch furthest from the main office are complaining about poor system
performance. Monitoring indicates high latency as a possible reason.
For example, if the objective reads, "Identify the appropriate plug-in to use," examtakers should expect to see:
A "scenario describing the need to install a specific XenApp Plug-in"
Scenario: XenDesktop was recently implemented in an environment. A
Citrix Administrator in the environment needs to tell the end users which
Citrix Receiver type to install in order to access their XenDesktop resources.
The end users in the environment will need to access hosted applications
through Receiver for Web.
A question that requires you to "determine which Citrix Receiver type to
install" based on the scenario
Which Citrix Receiver type should the administrator instruct the end users
to install?
The objectives for this exam were developed by Exam Project Managers and
subject matter experts based on identified tasks that relate to managing,
maintaining, monitoring and troubleshooting a Citrix XenDesktop 7.6 solution. The
number of questions written for each objective relates directly to the importance
of that objective as it relates to managing, maintaining, monitoring and
troubleshooting, and is proportional to how frequently that task is performed.
How can the administrator attempt to remedy performance issues at the furthest
branch in the fewest steps?
A. Install Cloud Bridge and then install the Cloud Bridge Plug-in on the endpoint of
each complaining user.
B. Create a new policy from the Optimized for WAN template and assign the
policy to the IP range of each branch office.
C. Create a new policy to limit the bandwidth usage of all redirection settings and
assign the policy to the IP range of each branch office.
D. Download the Optimized for WAN template from the Citrix website, import
the policy in Citrix Studio and assign the policy to the IP range of each branch
office.
Answer: B
Objective: Create Citrix policies

Source: Citrix Discussions
http://discussions.citrix.com/topic/346030-xd-71-director/
32
Exam Overview
Appendix: Practice
Sample Question 2
Sample Question 3
Scenario: A Citrix Administrator creates additional Desktop OS machines for the

Accounting user group. After creating the Desktop OS machines, users in the
group receive the following error when they try to log in:
No desktops currently available.
Scenario: A XenServer resource pool is used as the hosting infrastructure for a

XenDesktop deployment. Delivery Controllers in the environment are unable to
send power on commands to Server and Desktop OS machines.
What is a possible cause of this error?
Preparation
Which action should the administrator take to resolve this issue?

A.
B.
C.
D.
E.
Take the Delivery Group out of maintenance mode.

Adjust the Weekday Peak Power Management options.
Add the new Desktop OS machines to the Accounting Delivery Group.
Provision the new Desktop OS machines using the XenDesktop Setup
Wizard.
A. The Citrix License Server is unreachable.

B. The Configuration Logging service is NOT running.
C. The high availability for XenServer has NOT been enabled.
D. The pool master for the XenServer resource pool is unreachable.
Answer: D
Answer: C
Objective: Troubleshoot Delivery Controller
Objective: Maintain Delivery Groups
Source: Citrix White Papers
Source: Citrix Support
http://support.citrix.com/servlet/KbServlet/download/2389-102704421/CTX101810_28th_June_2013.pdf
33
Preparation
Exam Overview
Appendix: Practice
Sample Question 4
Scenario: XenApp 6.5 is deployed in an environment. XenDesktop 7.6 was
recently deployed in the same environment. A Citrix Administrator needs
to update the License Server configuration settings for the XenDesktop 7.6
deployment. The administrator attempts to point the XenDesktop site to the
License Server that currently hosts licenses for the XenApp 6.5 deployment but
encounters an error.
What should the administrator do to resolve this issue?
A.
B.
C.
D.
Restart the License Server.

Confirm that port 27000 is NOT blocked by a firewall.
Upgrade the License Server to the supported version.
Change the license edition within Citrix Studio to the correct edition.
Answer: C
Objective: Troubleshoot licensing issues
Source: Citrix Docs
http://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-upgrade-existingenvironment/xad-upgrade.html
34
Exam Overview

Author
Tawnisha Reynolds
Contributors &
Marks
Preparation
Subject Matter Experts

Arnd Kagelmacher
Gerjon Kunst
Mathias Irmer
Sergio Garca Muoz
Bader El Khalfi
Hamdi Mehdi
Max Oehmicke
Sharin Yeoh
Bart Groot Zevert
AIME IRIGO ZACLO
Ramandeep Singh
Sylvester Pillay
Bart Van Vugt
James Hadden
Raymond Kain
Carl Behrent
Juan Pablo Otalvaro
Roy Textor
Danny van Dam
Julien Sybille
Ryan Mahon
Denis Gundarev
Mark Maxfield
Ryan Revord
Florian Zoller
Marc van der Veer
Sean Dodson
35
Exam Overview
Preparation
Contributors &
Marks
Notice
Marks
Citrix Systems, Inc. (Citrix) makes no representations or warranties with respect

to the content or use of this publication. Citrix specifically disclaims any
expressed or implied warranties, merchantability, or fitness for any particular
purpose. Citrix reserves the right to make any changes in specifications and other
information contained in this publication without prior notice and without
obligation to notify any person or entity of such revisions or changes.
The following marks are service marks, trademarks, or registered trademarks of

their respective owners in the United States or other countries:
Mark
Owner
Adobe, Reader, Acrobat, Flash, Macromedia
Adobe Systems, Inc.
iPhone, iPad, Mac, OS X
Apple, Inc.
Citrix, Citrix XenApp, Citrix Access Gateway, Citrix

Online Plug-in, Citrix Offline Plug-in, Client for Java, Citrix
Offline Plug-in, Citrix Receiver, HDX, ICA, MyCitrix,
Citrix Provisioning Services, XenDesktop, XenServer,
Citrix Desktop Receiver, Citrix Receiver, Citrix Go To,
GoToAssist, NetScaler Gateway, ShareFile, Worx Home,
WorxEnroll, WorxMail, WorxWeb, XenMobile
Citrix Systems, Inc.
IBM, DB2
International Business
Machines, Inc.
Active Directory, Microsoft, Microsoft Internet Explorer,

Access, Excel, Outlook, Word, PowerPoint, Office,
SQL Server, SQL Express, Windows, Windows Server,
Windows Mobile, Windows 7, Windows XP, Visual J#,
SharePoint, Windows Vista, Remote Desktop Services,
Windows PowerShell, Windows Media
Microsoft Corporation
Oracle
Oracle Corporation
Java
Sun Microsystems, Inc.
UNIX
The Open Group
Copyright 2015 Citrix Systems, Inc.

All Rights Reserved. No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical, including photocopying,
recording, or information storage and retrieval systems, for any purpose other
than the purchasers personal use, without express written permission of:
Citrix Systems, Inc.
851 W. Cypress Creek Road
Ft. Lauderdale, FL 33309
http://www.citrix.com
36

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Exam Preparation Guide 2.1

May 12, 2016

This exam preparation guide is designed to provide

Contributors & Marks

Contributors & Marks

Contributors & Marks

Prep Guide Author

Preparing for the Exam

Contributors & Marks

Registration and Administration

Native English speakers

Non-native English speakers

Non-native English speakers

Time extension granted automatically

Systems Administrators/Citrix Administrators

Must request time extension from

Contributors & Marks

Contributors & Marks

Prepping for the Exam

Knowledge of database concepts

Recommended Product Experience

Managing, maintaining, monitoring and troubleshooting virtualization solutions

Contributors & Marks

Unauthorized Preparation Materials

Section Titles and Weights

Managing a Citrix XenDesktop 7.6 Solution

Maintaining a Citrix XenDesktop 7.6 Solution

Monitoring a Citrix XenDesktop 7.6 Solution

Troubleshooting a Citrix XenDesktop 7.6 Solution

A scenario describing a printing infrastructure:

A question that requires determining how to assess the printer drivers:

Sections, Objectives, Examples and References

Citrix Product Documentation: http://docs.citrix.com

Section 1: Managing a Citrix XenDesktop 7.6 Solution

Contributors & Marks

Manage Server OS images and Desktop OS images

Create Citrix policies

Understand how a current machine catalog is

Understand Citrix policy priorities.

Manage license usage

Understand which licenses are appropriate for the

Delegate administrative rights

Understand how scopes are managed.

Publish server/desktop OS-hosted applications

Understand how application visibility is limited.

Manage virtual machine settings

Understand how templates are edited.

Manage device collections, target devices, and

Understand how additional target devices are added

Manage Personal vDisk

Understand the requirements to have personal

Configure/modify NetScaler Gateway

Understand how STAs are checked.

Managing the store

Understand how stores/sites are added.

Manage the Delivery Controller environment

Understand how load balancing and reliability is

Understand the types of profiles.

Contributors & Marks

Manage user profiles

Managing HDX3D Pro