PALLAB PAL

NSR IT PIN: 681081791250

CISCO ID : CSCO11837139
73, Indira Gandhi Road, Post:-Konnagar, Dist:-Hooghly, West Bengal:- 712 235
Mobile: +919830716164 Email: pallabpal2006@gmail.com, pallab_pal2006@yahoo.co.in
A results-driven Network professional with extensive knowledge in the engineering, administration and support of
information systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and
documentation of LAN/WAN network systems. Strong hands on technical knowledge with CCNP certification.
Proven ability to lead and motivate project teams to ensure success. Track record for diagnosing complex problems
and consistently delivering effective solutions.

TECHNICAL PROFICIENCY
Hardware: Cisco Routers 871, 1700, 1800,2800,3841,7204 VXR, 7206 VXR series, Cisco Switches, hp3COM & hp-ProCurve Secure Routers and Switches.
Protocol: RIP, IGRP, EIGRP, OSPF, BGP, VTP, STP, HSRP and VRRP.
Monitoring Tools: HP Open View, HP-Network Node Manager Version 9.00, 9.01.002&WhatsUP Gold.
Modem: RAD ASM-31, RAD ASM-i51, Real Gain,D-Link DLM E-128, D-Link G-2100, Loop, MROTEK &Tellabs.
NT1: Telnets, SV-Tel& D-Link DNT-100.

PROFESSIONAL PROFILE
Total Experience: 7 Years 8 Months.
Relevant Experience: 7 Years 8 Months.
Organization

: Accenture Services Pvt Ltd

Designation

: IT Operations Analyst

Working Domain : Network Operation & Management.

Duration
: December 2012 Till Now.
Key Achievements & Responsibilities:
Working as an IT Operations Analyst at Accenture Services Pvt Ltd in Kolkata Delivery
Center.
Resolving the incident Day-to-Day via RTTMS and monitoring the network devices via HPNetwork Node Manager on time by time.
Coordinated with Site-Support engineer for knowing the problem and timely escalated the
problem to different ISP.
Responsible for providing any type of Network L1 related solution as soon as possible.
IOS Backup & Upgrade in Cisco Routers & Switches through TFTP and FTP server.
Troubleshooting on different types of Network Problem like OSPF, Route redistribution, Policy
Base Routing, Static routing, Cisco IOS related problem, routing update, DHCP etc.
Troubleshooting on any switching related issues in Cisco switches.

 Implementing the change activity on the network.

Previous Employer :

DSM Infocom Pvt. Ltd.

Client

: UCO Bank.

Designation

: Team Leader (Level-1).

Project

: UCO Bank CBS Network Project.

Working Domain : Network Operation & Management.

Duration

: May 2008 November 2012.

Key Achievements & Responsibilities:

Worked as a Team Leader at UCO BANK DATA CENTRE (NOC) and managing 32 Team members.
Installing and Configuring Cisco Routers (1760, 1841, 2800, 3821, 7200 VXR) and Switches
(2950, 3750).
Responsible for Network Operation and Management for the Data Centre, Data recovery Centre
and also maintain around 2600 Branches, 1000+ ATM and 18 th NAP location of UCO BANK all over
the India.
Responsible for providing any type of Network Solution as soon as possible.
Responsible for handling any highly escalated calls. Timely escalated problem to deferent ISP.
Troubleshooting on different types Network Problem like OSPF, Route redistribution, Policy Base
Routing, Static routing, Cisco IOS related problem, routing update, DHCP etc.
Troubleshooting on different types of ISDN BRI & PRI related issues, debugging of isdn q921 &
q931 (Layer-2 & Layer-3) issues.
Implementing and maintaining Leased Line&E1 links.
Fully configure of CISCO routers and switches of Leased line and ISDN network environment.
VLAN management in UCO Bank Data Centre and Regional Offices. Troubleshooting on any VLAN
related issues in Cisco 3550 series switches.
IOS Backup & Upgrade in hp & Cisco Routers & Switches through TFTP and FTP server.
Recovering Crashed Router with CONFREG & XMODEM
Monitoring Day-to-Day calls to meet specified norms on resolution time.
Also maintaining CDMA link and V-Sat link.

PROFESSIONAL CERTIFICATES
2014

ITIL 2011: Foundation.

2013
CCNP 642-902: Cisco Certified Network Professional (ROUTE). (CISCO ID:
CSCO11837139).
2010
CCNA 640-802: Cisco Certified Network Associate. (CISCO ID: CSCO11837139).
2005
Diploma in Computer Hardware maintenance, Operating System & Network
Administration, Network Operating Systems from CMC in A Grade.

EDUCATION
2016
2007
2004
2002

Preparing for MCA (6th Semester) from Sikkim Manipal University.

Bachelor of Commerce (B.com.) from the University Of Burdwan.
H.S. (10+2) from W.B.C.H.S.E.
Madhyamik from W.B.B.S.E.

PERSONAL DETAILS

Date of Birth
Permanent Address
Languages Known
Nationality
Sex
Marital status

Passport No
PAN NO

:
:
:
:
:
:

12th May 1987

Village:-Nawapara, Post:-Nalikul, Dist:-Hooghly, West Bengal:-712407.
English, Hindi & Bengali.
Indian.
Male.
Married

: K4383838
: BEUPP5779Q

Place: - Kolkata
Date: - 10th May 2016

Signature