Early Start Duration Early Finish

Task Name
Late Start

0
2
0
2
0
5

Slack

Late Finish

5
A
2

10

12
C
2

12

12

14

22

20
G
5

20

20

25

25

50
B
5

55

30
D
10

42

5
H
5

25

25

30

28

Critical Path activity A-B-E-F-L

(Highlighted in Red)

60

55

5
E
2

57

60

60

62

65

30
F
5

90
95

90

52

100
3
I
3

28

28

31

38

20
J
10

48

48

58

53

14
K
5

62
57

5
L
10

95
105

May 2016

ID

Task Name

Start

Finish

30

Review process re-design

2016/05/02

2016/05/06

5d

Procure and delivery of new equipment

2016/05/09

2016/07/15

50d

Prepare training manual

2016/05/02

2016/05/17

12d

Implement ne activities in the process

2016/05/19

2016/05/25

5d

Monitor progress

2016/07/18

2016/08/26

30d

Develop packaging specification

2016/08/29

2016/09/23

20d

2016/05/02

2016/05/02

1d

2016/05/03

2016/05/05

3d

2016/05/06

2016/06/02

20d

2016/06/03

2016/06/22

14d

2016/09/26

2016/12/02

50d

7
8
9
10
11

Incorporate packaging specification into

Iso 9001 system
Invite suppliers to a forum and discuss
new specification
Suppliers to incorporate the technical
specification into their process
Procurement to tender for new packaging
material
Project hand over to operations

Jun 2016

Jul 2016

Aug 2016

Sep 2016

Oct 2016

Nov 2016

Dec 2016

Duration
1

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

Current State
Quality Control
Frequent External
Failures

Senior management support

Empowerment of staff
Continuous improvement in process
Manageable KPIs
Reduce know and unknown failures

Driving Force
Move

Unfreeze

Restraining Forces

Staff usually resisting change

Fear of the unknown
No staff training

Refreeze

Desired State
TQM
Reduced know and
unknown failures

Strategic leader

Operations Manager

Technical
Manager

Tactical decision
makers

Engineering
Manager

Production
Manager

Quality
Manager

Procurement
Manager

Human
Resource
Manager

Plant Engineer

Shift Foremen

Quality
Officer

Stores
Personal

HR Personal

Operational
Staff

Quality
support staff

Maintenance
Foremen

Operational
decision makers

Maintenance
support staff