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Page 2
Core Values
Customer Value
CTQ (Critical To Quality)
Attributes most import to Customer
Defect Failure to deliver what
the customer wants
Variation What the customers
sees and feels
Process Capability What your
process can deliver
At Customer Site
At Step Ahead
Core Differences
What WE are
1) We are subject matter experts
embracing industry standard
frameworks for quality and process
optimization
Confidential Copyright 2012-2013 All Rights Reserved. Step Ahead Solutions, Inc.
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