Instructors Manual to Accompany Introduction to Health Care, Fourth Edition

Part I: National Healthcare Skill Standards Correlation

The National Healthcare Skill Standards Project was sponsored by the U.S.
Departments of Labor and Education, and conducted from 1992 to 1996 under the
direction of the National Consortium for Health Science Education (formerly the National
Consortium on Health Science and Technology Education). This consortium consisted
of representatives from industry and education, whose goal was to develop skill
standards for health care professionals.
Core standards were developed to serve as a foundation for occupations across the
health services. In addition, more specific sets of standards were created that apply to
the following clusters of health care occupations: therapeutic services, diagnostic
services, health informatics services, support services, and biotechnology research and
development.
The foundation standards and criteria, as well as other information of value to health
care instructors, such as ideas for curriculum development, are available at
www.healthscienceconsortium.org.
The content of Introduction to Health Care addresses all the core standards and the
majority of the accountability criteria. The following table contains a summary of the 11
standards, current as of May 2015, and the chapters in which each criterion is
addressed.

Instructors Manual to Accompany Introduction to Health Care, Fourth Edition

National Healthcare Skill Standards

ACCOUNTABILITY CRITERIA
CORE SKILLS

COVERED IN THE TEXT

Identify basic levels of

organization of the human
body.
Understand
Identify body planes,
human anatomy,
directional terms, cavities,
physiology,
and quadrants.
common diseases
and disorders, and Analyze basic structures
and functions of human
medical math
body systems.
principles.
Describe common
diseases and disorders of
each body system.
Demonstrate
competency in basic
math skills and
mathematical
conversions as they
relate to health care.
Demonstrate the use of
the 24-hour clock/military
time.

Academic
Foundation

CHAPTER
IN TEXT

7
6
7
7
5

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accessible website, in whole or in part.
12

Communication
Demonstrate
methods of
delivering and
obtaining
information, while
communicating
effectively.

Systems
Identify how key
systems affect
services
performed and
quality of care.

Model verbal and

nonverbal
communication.
Identify common barriers
to communication.
Identify the differences
between subjective and
objective information.
Interpret elements of
communication using
basic sender-receivermessage-feedback model.
Practice speaking and
active listening skills.
Modify communication to
meet the needs of the
patient/client and be
appropriate to the
situation.
Use common roots,
prefixes, and suffixes to
communicate information.
Interpret medical
abbreviations to
communicate information.
Utilize proper elements of
written and electronic
communication (spelling,
grammar, and formatting).
Compare health care
delivery systems.
Assess the impact of
emerging issues on health
care delivery systems.
Describe the
responsibilities of
consumers within the
health care system.

16
16
1, 7
16
16
16
4
4
17

2
2, 3, 22
2, 3, 22
2, 14

Instructors Manual to Accompany Introduction to Health Care, Fourth Edition

Explain the impact of

emerging issues.
Discuss health care
economics and common
methods of payment for
health care.
Identify personal traits
Employability
and attitudes desirable in
Skills
a member of the career
Utilize
ready health care team.
employability
Summarize professional
skills to enhance
standards as they apply
employment
to hygiene, dress,
opportunities and
language, confidentiality,
job satisfaction.
and behavior.
Apply employability skills
in health care.
Research levels of
education, credentialing
requirements, and
employment trends in
health professions.
Distinguish differences
among careers within
health science pathways.
Develop components of a
personal portfolio.
Identify strategies for
pursuing employment.
Analyze legal
Legal
responsibilities and
Responsibilities
implications of criminal
Describe legal
and civil law.
responsibilities,
Apply standards for the
limitations, and
safety, privacy and
implications on
confidentiality of health
health care worker
information.
actions.
Describe advance

22

1, 13, 26
1, 3, 13,
26

1, 13, 17,
26
1, 2

1
25
24, 25
3
3, 16, 17,
18, 23
3, 19
3

2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
14

Ethics
Understand
accepted ethical
practices with
respect to
cultural, social,
and ethnic
differences within
the health care
environment.

Safety Practices

Identify existing

and potential
hazards to clients,
coworkers, and
self. Employ safe

work practices
and follow health
and safety policies
and procedures to

directives.
Summarize the essential
characteristics of a
patients basic rights
within a health care
setting.
Define informed consent.
Explain laws governing
harassment, labor, and
scope of practice.
Differentiate between
ethical and legal issues
impacting health care.
Identify ethical issues and
their implications related
to health care.
Utilize procedures for
reporting activities and
behaviors that affect the
health, safety, and
welfare of others.
Discuss religious and
cultural values as they
impact health care.
Demonstrate respectful
and empathetic
treatment of all
patients/clients.
Explain principles of
infection control.
Describe methods of
controlling the spread and
growth of
microorganisms.
Apply personal safety
procedures based on
Occupational Safety and
Health Administration

3
1, 26

3
3
15

3, 15, 23
15, 16, 23

10
10
9, 10, 11,
12

Instructors Manual to Accompany Introduction to Health Care, Fourth Edition

prevent injury and

illness.

Teamwork
Identify roles and
responsibilities of
individual
members as part
of the health care
team.

Health
Maintenance
Practices

(OSHA) and Centers for

Disease Control (CDC)
regulations.
Apply principles of body
mechanics.
Apply safety techniques
in the work environment.
Observe all safety
standards related to the
Occupational Exposure to
Hazardous Chemicals
Standard.
Comply with safety signs,
symbols, and labels.
Practice fire safety in a
health care setting.
Apply principles of basic
emergency response in
natural disasters and
other emergencies.
Evaluate roles and
responsibilities of team
members.
Identify characteristics of
effective teams.
Recognize methods for
building positive team
relationships.
Analyze attributes and
attitudes of an effective
leader.
Apply effective
techniques for managing
team conflict.
Promote behaviors of
health and wellness.
Describe strategies for
prevention of disease.

9
9, 10, 11
10, 11
10, 11
11
11, 21

26
26
26
13
26

12
12

2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
16

Differentiate
between wellness
and disease.
Promote disease
prevention and
model healthy
behaviors.

Investigate
2
complementary and
alternative health
practices as they relate to
wellness and disease
prevention.

Technical Skills

Apply procedures for

20
measuring and recording
vital signs, including the
normal ranges.
21
Obtain training in first aid.

Apply technical
skills required for
all career
specialties and
demonstrate skills
and knowledge as
appropriate.

Instructors Manual to Accompany Introduction to Health Care, Fourth Edition

Information
Technology
Applications
Utilize and
understand
information
technology
applications
common across
health professions.

Identify types of data

collected in Electronic
Health Records/Electronic
Medical Records.
Explore different types of
health record data
collection tools.
Identify the types and
content of an EHR/EMR.
Create documentation in
EHR/EMRs that reflect
timeliness, completeness,
and accuracy.
Adhere to information
systems policies,
procedures, and regulations
as required by national,
state, and local entities.
Apply fundamentals of
privacy and confidentiality
policies and procedures.
Identify legal and regulatory
requirements related to the
use of personal health
information.
Identify common policies
and procedures for proper
access, disclosure, and
protection of personal
health information.
Describe consequences of
inappropriate use of health
data in terms of disciplinary
action.
Understand the principle to
correct inaccurate

18, 19

17
19
19

19

3, 16, 18,
19

19

18, 19

19

19

18

2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
accessible website, in whole or in part.
18

information/errors entered
into an EHR/EMR.
18
Apply basic computer
concepts and terminology
necessary to use computers 18
and other mobile devices.
Demonstrate use of file
organization and
information storage.
Identify uses of word
processing, spreadsheet,
and database applications.
Evaluate validity of Webbased resources.
Demonstrate appropriate
usage of email and social
media in a work
environment.

18
18