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By Willem Hoek
These notes are based on SAP ERP Central Component (ECC) 5.0
Firstly -- SAP External Service Management (ESM) must not be confused with SAP Service
Management (SM). ESM is the procurement of services. SM is to provide services to a client.
With External Services, you have a PO for services with Goods Receipt taking place. The Goods
Receipt is called Service Entries. In contrast with goods (stock or non stock) where receiving is
typically done by the inventory management group, the Service Entries are done by business
themselves. The logic is that the business generated the request for the service, that is where it was
done, it will be best if they do confirmation that service took place.
Lets look at the traditional SAP purchasing cycle vs SAP purchasing cycle for External Services.
The big difference is that the item category is D (services) is used. For the item, detail Service to be
performed can be specified. The receiving is a 2 step process. Create and then Accept Service Entry
Sheet.
Lets step through the process and look at the documents. The steps are:
Step 1 - Create Purchase Requisition
Step 2 - Convert to Purchase Order
Step 3a - Service Entry Sheet
Step 3b - Acceptance of Service Entry Sheet
Step 4 - Invoice and payment (not shown here)
----------------- DETAIL ------------------Step 1 - Create Purchase Requisition
What makes the PR and ESM PR is the Item category.
For goods it is blank. For ESM, it is D (Service). If the item category D is selected, it is mandatory to
provide the Account assignment.
When creating a SES, the Planned Services can be copied from the original Purchase Order.
Where:
- P Plan - Items copied from Purchase Order
- C Unplanned from Contract - Items copied from Contract (was not in PO)
- U Unplanned - Items was not in PO
Account Assignment U
under special cases (if allowed), an account assignment U (Unknown) can be selected when
creating the PR/PO. In this case the correct account assignment category must be provided when
the Service entry sheet is created.
Configuration
The focus on this post is to introduce the concept, so no configuration options are discussed. See
below for config options related to this functionality.
Config Menu: IMG > Materials Management > External Services Management
Transactions
The following transactions were used for above screens:
ME51N - Create PR
ME21N - Display PO
ML81N - Create Service Entry Sheet
ML82N - Change Service Entry Sheet (Acceptance)
AC03 - Maintain Service Master
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But I am trying to do this process according to above thread. But not getting
properly.
Please clarify the same in clearly, so that I can implement in the system.
If i understand correctly, you want to create a Service Entry sheet just like Preventive
maintenance orders.
For this create a P.O with account assignment as U-Unknown for example one year or two
years period.
Then go to IP01/IP41 and create a maintenance plan with "Maint.Plan Category" as "MM
Service procurement" to create a service entry sheet as per your frequency.
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2) Cycle unit.
Here you need to specify the validity start and validity end dates. System will create
Service entry sheets between this period only.
Create a Maintenance order on technical object and assign the same Order at the time of
creating service entry sheet.
Then system captures the actual cost for the Maintenance Order.
As discussed in the earlier thread, you need to create Frame Work Order or maintenance
plan with service procurement category.
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Please note that I am not concentrate SES create through maintenance plan.
like I have created maintenance order with external service using frame work
order including P.O with account assignment as U-Unknown.
and as per the given thread after do this run the transaction me58 with only tick
mark on entry sheet. but not getting that properly.
Please clarify this step by step process, so that I can implement the same with my
client.
and my other question is that there is any configuration setting for PM.
Procedure:
Create AMC for example P.O for one year (Account assignment should be U OR F).
Then create a Maintenance plan using IP40 or IP01.
Assign P.O number and item number
G/L and Settlement order
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Then do scheduling using IP30 or IP10, then system generates service entry sheet.
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Then while creating the new order double click on the operation no, you will reach the new
screen
(Check in the entire tab) where you can specify the FO number.
Then run the T code ME58 with Service entry sheet tick marked, and then your SES will
create automatically.
http://help.sap.com/saphelp_47x200/helpdata/en/09/363fd3051311d2a3c10000e8a522f1/c
ontent.htm
http://help.sap.com/saphelp_47x200/helpdata/en/c3/72cbca55cd11d189660000e8323c4f/c
ontent.htm
For service entry sheet creation automatically, for which you have to create a Framework
order and specify the same in the operation details screen, and then run the T code ME58
for your Framework order.
Or Create a Maintenance plan for Service procurement, which will create the same.
Framework order shall be created in the T code ME21N where you have to specify the
document type FO, where you can specify the order no to which cost to be accounted.
Then while creating the new order, double click on the Operation no, you will reach the new
screen
(check in the entire tab) where you can specify the FO number.
Then run the T code ME58 with Service entry sheet tick marked, and then your SES will be
created automatically.
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http://help.sap.com/saphelp_47x200/helpdata/en/09/363fd3051311d2a3c10000e8a522f1/c
ontent.htm
http://help.sap.com/saphelp_47x200/helpdata/en/c3/72cbca55cd11d189660000e8323c4f/c
ontent.htm
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