BOBBIEJO TAYLOR

(269) 213-4083 bettaylor@gmail.com

Medical Office Support / Records Management / Office Administration

Profile
Possess over 5 years of medical office experience with emphasis on providing excellent patient care
and working effectively with medical staff and specialists.
Experienced with office automation software including proprietary medical systems, and MS Office
(Word, Excel, Outlook, and Project).
Received specialized training in medical office scheduling and billing, transcription, medical terminology,
and patient charting.
Able to provide office and business support including bookkeeping/accounting, day-to-day
management, creating and editing memos and spreadsheets, and proofreading.
Established history of dependability, demonstrating a strong work ethic, collaborating effectively
with management, and supporting business objectives.

Education
May 2016 Kellogg Community College
Battle Creek, MI
Associate of Applied Science Major: Medical Administrative Assistant (completed)
Associate in General Studies (completed) Certified Medical Administrative Assistant by NHA

Experience
Dr. Turcotte, DDS PLC Battle Creek, MI
2013-Present
Dental Assistant
Provide office and patient support for dentist; assist with the day-to-day patient room organization including
instrument management (sterilization / layout) and room set-up
Address patient questions and concerns; provide personal care for patients and instructions on procedures;
address issues of the day with an emphasis on quality customer care and service; assist with patient charting
Assist with office support, answer phones, and office projects as needed
Southern Michigan Bank and Trust Battle Creek,
MI 2012-2013
Teller
Delivered quality customer service, addressed specific banking needs, supported company objectives and
promote banking products and services when needed
Executed opening and closing responsibilities; consistently met standards and goals with accuracy and
efficiency; consistently balanced drawer
Battle Creek Family Dentistry Battle Creek, MI
2012-2012 / 2005 - 2008
Dental Assistant
Assisted doctor during dental procedures; scheduled patient appoints; utilized proprietary system for patient
record input and lookup; verified insurance and processed billing and invoices; managed patient charting
process
Sterilized instruments and equipment, clean and prepare patient rooms
Ordered dental supplies, pour models, corresponded with labs
Home Daycare (Private Residences) Battle Creek, MI
Daycare Provider
Provide care, activities, and meals for children in daycare (up to 6 children per location)

2008-2012