Margaret Chandler

Atlanta, GA 770.361.7706
Professional Overview Six plus years of full life cycle project management / bus
iness analyst experience in healthcare IT specifically with Meaningful Use inclu
ding Clinical Quality Measures (CQM). Management of direct and indirect reports
such as clinical analysts and HL7 analysts. Projects included clinical applicati
ons, allied/ancillary applications and HL7 interfaces with vendors. Responsible
for accurately collecting, interpreting and communicating business requirements
to developers, medical informatics and vendors to attest and meet Meaningful Use
and PQRS. Fifteen years administration, marketing, management, and patient care
of chiropractic practice. Technical Environments MDX OLAP (cube) HQMF HL7 XML S
QL Project Management Methodologies PMBOK Agile EHR / EMR Applications Greenway
PrimeSuite AthenaHealth Medsphere OpenVista Epic Systems Acument nEHR Areas of K
nowledge EHR Incentive Programs - Meaningful Use - Stage 1 and Stage 2 Clinical
Quality Measures / CQM PQRS / HIPAA / ARRA / HITech Act ONC EHR Incentive Progra
m Vendor Certification Clinical Workflow (ambulatory and inpatient) QRDA I and I
II Coding ICD9/10, CPT, SNOMED, HCPCS, E&M Software Microsoft Office Project Vis
io Visual Studio Team Foundation Server (TFS) Online meeting / collaboration Lyn
c, Web Ex, etc. Spiceworks Help Desk Skills Analysis completed analysis of 127 2
014 Edition of Stage I and Stage II Meaningful Use and Clinical Quality Measures
for build of data warehouse and MDX queries to calculate and report participati
on in CMS EHR Incentive Program Leadership managed EHR / EMR implementation teams
of up to 12 analysts (matrix and direct report) and over 500 providers averagin
g a 75% initial adoption rate Communications written and managed communications
plans for 20 ambulatory and inpatient facilities projects and go lives Relations
hip Management unique perspective from experience as software vendor and in outp
atient and inpatient environments Planning written and executed project plans fo
r five different EHR applications Prioritizing prioritized 700+ tasks for iterat
ion planning for MU project

Margaret Chandler
Page 2 Experience Greenway Health Carrollton, GA Short Term Contract w/multiple
extensions Meaningful Use Business Analyst Team Lead Acquired and maintained indepth understanding of health care operations, HITECH rules and regulations to s
upport and advise business and IT on implementation and support of customers for
Meaningful Use Subject matter expert for developers designing and building OLAP
(Cube) data warehouse and writing MDX queries for Meaningful Use and Clinical Q
uality Measure Calculations Developed measure complexity rating and led BA team
in measure to data warehouse mapping Analyzed regulations and review PrimeSUITE
EHR configurations and assess and document impacts to clinical process workflow
Demonstrated professional and political acumen in assisting in the development o
f a new department and then navigating through the sale of the company and mergi
ng the two Established and maintained ongoing relationship with regulatory bodie
s via industry forums MU Answers Atlanta, GA Short Term Contracts Consultant Obs
tetrics AthenaHealth EHR implementation, training, and support Dermatology NexTe
ch EHR implementation project management Chiropractor ICD10 Implementation Commu
nity Health Systems Nashville, TN Short Term Contract Meaningful Use Project Mana
ger Managed 12 analysts and the implementation of all applications required to m
eet Stage I Meaningful Use for three hospitals Emory Healthcare - Atlanta, GA Sho
rt Term Contract Clinical Applications Manager Managed an application portfolio
that included clinical, business and financial applications such as CACTUS provi
der credentialing software and GE ViewPoint digital radiology software Kaiser Pe
rmanente Atlanta, GA Short Term Contract KPHC (Epic) Project Manager All Modules
Managed internalization of six specialties (vascular surgery, plastic surgery,
nutrition, geriatrics, dialysis, and cardiology) for Georgia region Hoboken Univ
ersity Medical Center Hoboken, NJ Direct Hire Position Senior EMR Project Manage
r Managed all aspects and phases of large scale, fully integrated EMR implementa
tion of OpenVista for a multi-facility health system (350 bed hospital with seve
n outpatient clinics) Gathered, analyzed and documented requirements, configured
application Scope included CPOE, clinical, emergency department, surgery, pharm
acy, laboratory, radiology, nutrition, interfaces and HIMS/PIMS Reported to the
CIO; worked with CIO and CMIO on a daily basis; Attended C-level meetings and de
livered presentations to C-level suite including regular status reports Hired, t
rained, mentored and managed EMR implementation team of 12 Chaired Interdiscipli
nary Team and facilitated Physician Advisory Team meetings 11/2009 10/2010 01/20
11 07/2011 07/2011 09/2011 12/2012 04/2013 07/2012 10/2012 02/2012 06/2012 10/20
11 01/2012 02/2012 04/2013 04/2013 03/2014

Margaret Chandler
Page 3 HIT Services Group Nashville, TN Direct Hire Position EMR Project Manager
Healthcare IT Full life cycle implementation of five nephrology practices (appr
oximately 75 locations simultaneously) included application configuration, and t
raining Conducted workflow assessments for approximately 16 practices (116 provi
ders and 440 end users) in addition to my own projects Initiated and managed HL7
interfaces for labs, practice management systems, hospitals, transcription, ePr
escribing (DrFirst) Childrens Healthcare of Atlanta Atlanta, GA Short Term Contra
ct Epic CPOE Rollout Consultant Provided Go-live floor support for Epic CPOE in
the Transplant Unit (45 consecutive days) Paul A. Chandler, DC Alpharetta, GA Di
rect Hire Position Practice Administrator / Patient Care Tech Patient flow and a
dministering therapeutic modalities such as ultrasound Documenting of care and s
cribing for physician Credentialing with 20+ managed care companies Performed al
l front office, billing and coding duties including check in/out, phones, patien
t flow, insurance benefit verification, medical records custodian, charges, bill
ing, and insurance follow-up 03/1992 08/2007 05/2008 08/2008 08/2008 10/2009