Daily work tables

Name:
TOL DARA
Position: Technical
Location: Siem Reap Province
Date
01-072016
01-072016
02-072016
02-072016

client
Mr.Sokha
Felling
Angkor
boutique
Chueng
Sokha
Angkor
Holiday
Hotel

04-072016

Chan
Samnang

04-072016

Bres Sokleap

05-072016
06-072016
08-072016
08-072016

Mr.Sothea
Goldiana
Hotel
La Paix Ta
Touch
Polponnak

job
type
DTT

(client request)

(Remark)

Go to check the DTT and installed the DTT 1box at

customer home
Go to check, survey and installed the DTT 30boxs
at customer boutique

Suggestion to follow from

Mr.Samrith Sale team
Suggestion to follow up
from Mr.Dim Dararoth

The mission are

completed
The mission are
completed

Combo A

Go to installed the ONU and OTT at customer home

DTT &
Internet

Go to check and survey the DTT 168room and

internet at Customer Hotel

Suggestion to follow up
from CFORCN team
Suggestion from follow up
from Mr.Dim Dararoth

The mission are

completed
The mission are
completed

Combo A

G Go to installed the ONU and OTT STB box at

customer home

The mission are

completed

Combo A

Go to installed the ONU and OTT STB box at

customer home

Suggestion from follow up

from Mr.MengLaing Show
room team
Suggestion from follow up
from Mr.Menglaing show
room team
Suggestion from Mr.Jisan
Sale team
Suggestion from GM at
Hotel Mr.Vichet
Suggestion from Show
Room Siem Reap Team
Suggestion from Show
Room Siem Reap Team

DTT

DTT
DTT
OTT &
Internet
OTT &
Internet

work progress)

Go to check again about the DTT cant Display

some channel
Go to check the DTT 157box are have problem no
picture due to PP team upgrade the system
Go to installed the ONU and OTT STB box at
customer home
Go to installed the ONU and OTT STB box at
customer home

The mission are

completed
The mission are
completed
The mission are
completed
The mission are
completed
The mission are
completed

09-072016
09-072016

Dubininka
Kapitulin
Mr.Rithy

Combo A
DTT
Combo A

13-072016

Doung Rotha

13-072016

Taney Resort
Boutique

13-072016

Meng BBQ
Reustarent

14-072016

Taney Resort
Boutique

15-072016

Chueng
Sokha

15-072016

Chhor
Vannlyda

Internet and
OTT
Combo A
Internet and
OTT
Combo A
Combo A

Combo A

15-072016

Meng BBQ

15-072016
16-072016

Goldiana
Hotel
Goldiana
Hotel

16-072016

Taney Resort
Boutique

16-072016

Mr.Sotheany

Go to installed the ONU and OTT STB box at

customer home
Go to check the DTT and installed the DTT 1box at
customer home
Go to check the internet and the camera security
customer cant login due to the DVR camera have
problem
Go to check the Problem of internet and OTT have
problem due to all 30boxs OTT cant live, becoz at
the route line of system are error connection cable
LAN Network
Go to check the internet have slow of speed and
OTT cant live due to at there have more device
used in the same time
Go to check the problem at Taney resort again
about the OTT cant live, and got support from PP
team to resolve about the solution of this case
Go to check the problem of OTT have problem and
to installed the router to our customer home
Go to check the internet have problem and the OTT
are not smooth from our ONU and installed the
router to our customer

DTT

Go to check the internet at customer home are

slow speed (due to have more device used in the
sometime)
Go to check the some boxes of DTT have faulty

DTT

Go to change the box DTT faulty

Internet and
OTT
DTT

Go to check OTT and internet problem due to the

error from beside sub of Hotel are configure
Mikrotik Device not correct with Algorithms Network
Go to check the DTT at our customer have no
channel and no have picture (due to the Antenna

Suggestion to follow up
with CFORCN Team
Suggestion to follow up
with Mr.Jinsan Sale Team
Suggestion to follow up
from Mr.Sao Man Sale
Team
Suggestion from
customer Mr.Lao Sokun
Owner at Taney Resort

The mission are

completed
The mission are
completed
The mission are
completed

Suggestion from
customer Mr.Pou Sivoun
owner
Suggestion from
customer Mr.Lao Sokun
Owner at Taney Resort
Suggestion follow up from
Mr.Sokha
Suggestion follow up from
Ms.Sani Show room team

The mission are

completed

Suggestion to follow up
with Sani show team

The mission are

completed

Suggestion to follow up
with Mr.Dim Dararoth
Suggestion to follow up
from Mr.MengLaing
Suggestion from
customer Mr.Lao Sokun
Owner at Taney Resort
Suggestion from
customer Mr.Theany

The mission are

completed
The mission are
completed
The mission are
completed

Still investigate
and pending

The mission are

completed
The mission are
completed
The mission are
completed

The mission are

completed

18-072016

Taney Resort
Boutique

19-072016

Uch
Umrathana

19-072016

Mr.Sotheara

20-072016

Sovina
Angkor
Hotel

20-072016

Moha leap
Hotel

20-072016
21-072016

Mr.Chivoun
Mr.Yuk
Vannak

21-072016

Mr.Young
Doung

22-072016
22-072016

Mr.Yuk
Vannak
Mr.Tang
Kuiya

22-072016

Mr.Young
Doung

25-072016
25-072016
25-072016
25-07-

Elegant
Hotel
Chan Vutha
Em
Marithara
Moha Mean

Internet and
OTT
Internet
DTT
DTT
Internet
DTT
Internet and
DTT
Internet
Internet and
DTT
Cambo A
Internet
DTT
Cambo A
DTT
Internet

are wrong direction to Our Main Antenna)

Go to check the problem at Taney resort again
about the OTT cant live and Internet due to our
Internet are Looping with other ISP at there
Go to check and installed the IP camera that
customer request.
Go to check the customer home due to his TV have
lost the channel of AV
Go to check the problem of our DTT are always
broken the Adapter Power of the box TCL seria
Go to check the problem internet at customer Hotel
due to the our ONU are loop with other
router( problem are solve ready)
Go to check the DTT have problem due to the box
not yet upgrade from our route system at PP
Go to check and installed the DTT 16Box at
customer Boutique
Go to check the internet problem at our customer
complain no signal wifi from ONU( our team
suggestion buy the new router)
Go to check and installed the DTT 16Box at
customer Boutique
Go to installed the ONU and STB box at new
customer
Go to check the internet problem at our customer
complain no signal wifi from ONU( our team
suggestion buy the new router)
Go to check and to survey the DTT 10box to our
customer Hotel
Go to installed the ONU and OTT STB box to our
customer
Go to check and to survey the DTT 14box to our
customer Hotel
Go to check the Internet have problem due to the

Suggestion follow up from

Mr.Dim Dararoth

The mission are

completed

Suggestion follow up with

Ms.Kimey (Show room
team)
Suggestion follow up with
Mr.Samrith (Sale Team)
Suggestion follow up with
Sani (show room team)

The mission are

completed

Suggestion follow up with

Mr.Samrith (Sale team)

The mission are

completed

Suggestion follow up with

Ms.Jinsan (Sale team)
Suggestion follow up with
Mr.Jinsan (Sale Team)
Suggestion follow up with
Mr.Nisa (Translator)

The mission are

completed
The mission are
still pending
The mission are
pending

Suggestion follow up with

Mr.Jinsan (Sale Team)
Suggestion follow up with
(CFORNC Team Mr.Thea)
Suggestion follow up with
Mr.Nisa (Translator)

The mission are

completed
The mission are
completed
The mission are
completed

Suggestion follow up with

Mr.Dim Dararoth
Suggestion follow up with
Mr.Jinsan (Sale Team)
Suggestion follow up with
Mr.Jinsan (Sale Team)
Suggestion follow up with

The mission are

completed
The mission are
completed
The mission are
completed
The mission are

The mission are

completed
The mission are
completed

2016
26-072016
26-072016
26-072016
27-072016
27-072016

Hotel
Yuk Vannak
Elegant
Hotel
Mr.Vuthy
Elegant
Hotel
Mr.Sokneary
Taney Resort

28-072016

Angkor Villa

28-072016

Moha Mean
Hotel

28-072016

Mr.It
Sopheak

29-072016
30-072016
30-072016
30-072016

DTT
DTT
DTT
DTT
Internet &OTT

28-072016

29-072016
29-072016

Internet

Angkor Villa
Moha Mean
Hotel
Taney Resort
Mr.Lay Kong
Mr.Chan
Veasna
Mr.Chan
Vutha

DTT
Internet
DTT
DTT
Internet
Internet &
OTT
DTT
DTT
DTT

customer have been late the payment just system

company cut of
Go to check the internet connection are slow
Go to installed the 2Antenna and 10Box at Elegant
Hotel
Go to check the customer home due to his TV have
lost the channel of AV
Go to check the signal and to fix some connector
that customer request
Go to check the DTT to our customer due to the TV
need to upgrade channel
Go to check the Problem of OTT cant Live the TV of
our sub OTT (Due to the cabling are problem in the
system of our customer)
Go to check and survey the some place at
Customer Hotel for installed and find signal of DTT
Go to check the problem internet not connection
due to our company cut of internet customer again
due to late of payment
Go to replace the Box of DTT to change of our
customer due to the box are faulty
Go to installed the Antenna and testing the signal
to our customer hotel
Go to check the connection internet to our
customer Hotel
Go to check the Internet problem at Taney Resort
Hotel due to the internet are Loop from Other
Network on the system.
Go to installed the ONU and OTT to our new
customer
Go to installed the ONU and OTT to our new
customer
Go to installed the ONU and OTT to our new
customer

Mr.Dim Dararoth

completed

Suggestion follow up with

Mr.Samrith (Sale Team)
Suggestion follow up with
Mr.Jinsan (Sale Team)
Suggestion follow up with
Mr.Samrith (Sale Team)
Suggestion follow up with
Mr.Jinsan (Sale Team)
Suggestion follow up with
Mr.Samrith (Sale Team)
Suggestion follow up with
Mr.Dim Darartoh

The mission are

completed
The mission are
completed
The mission are
completed
The mission are
completed
The mission are
completed
The mission are
completed

Suggestion follow up with

Mr.Jinsan (Sale Team)
Suggestion follow up with
customer

The mission are

completed
The mission are
completed

Suggestion follow up with

Mr.Kimmey (Showroom
Team)
Suggestion follow up with
Mr.Jinsan (Sale Team)
Suggestion follow up with
Mr.GM Hotel
Suggestion follow up with
Mr.Sokun Owner Hotel

The mission are

completed

Suggestion follow up with

Mr.Samrith (Sale Team)
Suggestion follow up with
Showroom team
Suggestion follow up with
Showroom team

The mission are

completed
The mission are
completed
The mission are
completed

The mission are

completed
The mission are
completed
The mission are
completed

(principal) TOL DARA

(date): 30-07-2016