Ref.

No: ESCL-QSP-006

EGBA SPLIT-CLAMPS LIMITED

Rev. No: 00
Issue Date:12th Nov, 2012

Preventive Action Procedure

Page 1 of 5

PREVENTIVE ACTION
PROCEDURE

APPROVAL AND REVISION STATUS

Rev. No.

Issue Date

Revision

00

12/11/2012

Identification
First Issue

Prepared by
Management
Representative
(MR)

EGBA SPLIT-CLAMPS LIMITED

Reviewed

Approved by

by
Production
Manager

Managing
Director

Ref. No: ESCL-QSP-006

Rev. No: 00

Preventive Action Procedure

Issue Date:12th Nov, 2012

Page 2 of 5

CHANGE (S)/AMENDMENT (S)

The change(s)/amendment(s) noted below have been made and approved by the
Managing Director for issue.

Change/Amendment No.

Date

Page

Description of Change/Amendment

EGBA SPLIT-CLAMPS LIMITED

Ref. No: ESCL-QSP-006

Preventive Action Procedure

Rev. No: 00
Issue Date:12th Nov, 2012
Page 3 of 5

1.0

PURPOSE
The purpose of this procedure is to define the methodology for preventive action in
ESCL processes and activities in order to determine action to eliminate the causes of
potential nonconformities and prevent their occurrence.

2.0

SCOPE
This procedure is applicable to all potential nonconformities identified in ESCL
operations and activities.

3.0

REFERENCES
NIS ISO 9001:2008, Quality Management Systems Requirements
NIS ISO 9000:2005, Quality Management Systems Fundamentals and Vocabulary.
ESCL Quality Manual (ESCL-QM-001)
Form 107, Corrective/Preventive Action Request.
Form 109, Corrective/Preventive Action Log.

4.0

TERMS AND DEFINITIONS

The following terms and definitions and the ones given in ESCL Quality Manual and
NIS ISO 9000:2005 apply:

4.1

ESCL: Egba Split-Clamps Limited

4.2

ISO: International Organization for Standardization.

4.3

NIS: Nigeria Industrial Standard.

4.4

Nonconformity: Non-fulfillment of a requirement

4.5

Preventive action: Action to eliminate the cause of a potential nonconformity or other

undesirable potential situation.

5.0

RESPONSIBILITIES AND AUTHORITY

5.1

Every Function: Has the duty and responsibility to report any observed potential
nonconformity as it relates to his activities/processes (see Form 107).

5.2

Department/Unit Heads and Top Management: Responsible for identifying and

determining the causes of potential nonconformities as it relate to his activities and
initiating preventive action.

5.3

Process Owner: Responsible for the implementation of action needed to correct the
cause of potential nonconformities in his process.

EGBA SPLIT-CLAMPS LIMITED

Preventive Action Procedure

Ref. No: ESCL-QSP-006

Rev. No: 00
Issue Date:12th Nov, 2012
Page 4 of 5

5.4

Department/Unit Heads and Top Management: Review the results of preventive

action taken for effectiveness.

5.5

Management Representative (MR): Responsible for coordination of follow-up action

on potential nonconformities found during internal and external quality audits.

6.0

PROCEDURE

6.1

Potential nonconformities are identified based on data and information from relevant
sources including lessons learned from past experiences and trends (see the
Appendix which shows the flow chart for handling potential nonconformities and
preventive action in ESCL).

6.2

Sources of the data and information mentioned in 6.1 above include but are not limited
to:
reported potential nonconformity by personnel (see Form 107)
review of client needs and expectations including concessions;
output from data analysis (see section 8.4 of ESCL Quality Manual);
evaluation of historical data including audit results;
product and process measurements;
service delivery reports; and
relevant quality management system records;

6.3

Appropriate investigation and/or data analysis is carried out to determine the causes
of the potential nonconformities that are of significant effect in terms of costs,
product/service performance, safety and customer satisfaction.

6.4

The proposed preventive action is evaluated in order to assess the implications and
ensure that on implementation the potential nonconformity will not occur.

6.5

Every process owner ensures that any recommended preventive action as it relates to
his area of work is satisfactorily implemented.

6.6

The department/unit heads and top management closely monitor and review the
effectiveness of the preventive action taken on potential nonconformities related to
their processes and ensure a satisfactory close out.

6.7

Records of the preventive action and the results of preventive action taken as it
relates to a specific process/contract is maintained and serve as an input for
preventive measures in future jobs (see Forms 107 and 109).

EGBA SPLIT-CLAMPS LIMITED

Preventive Action Procedure

Ref. No: ESCL-QSP-006

Rev. No: 00
Issue Date:12th Nov, 2012
Page 5 of 5

7.0

RECORDS

7.1

Corrective/Preventive Action Request (Form 107)

7.2

Corrective/Preventive Action Log (Form 109)

APPENDIX
Sources of Data

ESCL Handling of Input

Preventive Action

Project Processes
Concessions
Audit Results
Process
Measurements
Quality Records

Collect data and

analyze possibilities
for preventive action

Service Delivery
Records
Client Complaints

Action required?

Collect data and analyze

possibilities for
preventive action

Determine steps
needed to deal
with potential
nonconformity
appropriate to the
effect of the
potential problem

Implement preventive
action

Apply necessary controls

to ensure that actions
taken are effective

Document the relevant

actions and report for
management review