67th All India Commerce Conference paper presentations

67th All India Commerce Conference
KIIT University Bhubaneswar- 27, 28, 29 December-2014

I SERVICES MARKETING: CHALLENGES AHEAD
Research papers Received and Acceptance Sent
Tentative schedule for the paper presentation
Grade-A-10 Minutes
Grade-B-07 Minutes
Grade C- 4 minutes
Paper Title
Sr. No.
Name and address of the participant
Dr Divya Gupta Chowdhry,

Rakhi Gupta,
Dr.Shiv Nath Prasad Gupta
Sustainable India: A study on Green mapping in

Service Marketing
Dr.Shikha Agrawal
Faculty of Commerce
S.S. Khanna Girls Degree College, Allahabad
Mobile: 09452245489arwalshikha1981@gmail.com
shikhaaayushi@rediffmail.com
Pawan Kumar Poddar, Quazi Md. Kamran
Professor & Director, MBA, Tilka Manjhi Bhagalpur University,
Bhagalpur, Bihar, India
drpkpoddar@rediffmail.com quazi852002@yahoo.co.in
Mob:
9867450216
Dr. Dharmendra*
Mr.Shambhu Nath
Senior Faculty, Faculty of Commerce and Management, Veer
Kunwar Singh University, Agra
*Dr. Mohan Lal Agdayemawer
Prof. Ramesh Agadi
Professor and Chairman
Dept of Studies
Gulbarga University, Gulbarga.-Karnataka-India
Challenges and strategies in service marketing:

A special reference to banking sector
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Dr. Santoshkumar Benur

Faculty Member, Dept of Studies and Research in Management
Gulbarga University, Gulbarga.-Karnataka-India.
Email:s.benur@gmail.com, Cell-09900330181
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Dr. R. D. Sharma
Professor of Commerce
University of jammu, Jammu-180006
Prof.Parimal H. Vyas
Professor of Commerce
The Maharaja Sayajirao University of Baroda, Vadodara [Gujarat]
39 0002
email: parimalvyas17@gmail.com (M) 09825237942
&
Dr. Madhusudan N. Pandya
Assistant Professor, Department of Commerce and Business
Management
The Maharaja Sayajirao University of Baroda, Vadodara [Gujarat]
39 0002
mnpandya61@rediffmail.com, (M) 09898278567
Phone [R]: (0265) 2663343 [M] 09825237942
DR. TAKALKAR S. D.
Head Dept. of Commerce,
Arts, Com. & Science College, Narayangaon,
Tal : Junnar, Dist : Pune,
sdtakalkar50@gmail.com
Mob. 9890525040
DR. SHIVLAL N. NANAWARE
Service Sector: A Study of Growth, Opportunities

and Challenges ahead with Special reference to
India
Service marketing;- Challenges ahead
Emerging Retailing Service Sectors in India

Medical Tourism: Can it be A New Supernova of
Indian Economy
Acceptance
Sent
02/08/2014
Grade
14/09/14
14/09/2014
14/09/14
21/09/14
21/09/2014
B
A
25/09/14
25/09/14
25/09/14
Same as above
Strategy for Strengthening Consumerism in

Retailing Practices: Perceptions of
Wholesalers
Discriminating Factors And Structural Equation
Model For Rural And Urban Consumers For
Buying Mobile Phone In Vadodara District
On
Competitive Pressure And Customer
Satisfaction: Boon Or Bane
Service Marketing For Higher Education
PROF. K. J. KALE
Anantrao Thopte Mahavidyalaya, Bhor, DistPune.
Savitribai Phule Pune University, Pune.
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Prof. Ramkrushna More College, Akurdi

Savitribai Phule Pune University, Pune.
sn.nanaware61@yahoo.com
Mob. 9860639133
Dr. Bhawani Shanker Sharma,
Associate Professor,
Dept.of Business Administration
University of Rajasthan Jaipur
DR. B.S. KADAM
ASSOCIATE
PROFESSOR IN COMMERCE
ANANTRAO THOPTE COLLEGE AND RESEARCH
CENTRE BHOR, PUNEMAHARASHTRA
INDIA
kadam.bansi@gmail.com
9922458381
Shri Ganapati Sinnoor
Assistant professor
Department of Business Administration
Central University of Karnataka
ganapati100@gmail.com
Mobile: 09731046434
Dr. Ramesh Agadi
Professor of Management
Gulbarga University Gulbarga
agadiramesh@gmail.com
Mobile: 09342331314
Dr. Nishikant Jha1 Shraddha Bhome2
Asst. Professor and HOD BAF, Thakur College of Science and
Commerce, Kandivli, Mumbai
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Emerging Health Care Service Sectors in

India
01/10/14
Challenges In Services Marketing In India
Residents Perception of Tourist Destination: An

Empirical Study of Hyderabad Karnataka Region
02/10/14
Residents Perception of Tourist Destination: An

Empirical Study of Hyderabad Karnataka Region
02/10/14
A Study On Customers Usage And Expectancy

Towards Usage Of Information And
Communication Technology (Ict) In CoOperative Banks Of Thane District Of
Maharashtra
02/10/14
Dr. Amrik singh sudhan

Post Graduate Department of Commerce University of Jammu,
Jammu (J&K)
Ms. Anu Chadha
Govt. P.G College for (Boys) Kathua (J&K State)
DR.GIRISHKUMAR N. RANA, J.Z.SHAH ARTS &
H.P.DESAI COMMERCE COLLEGE;
AMROLISURAT (GUJARAT)
Problems And Prospects Of Service Marketing:

Insurance Sector
02/10/14
Service Rural Marketing in IndiaChallenges Ahead & path ahead.
06/10/14
Prof K G Meshram
Head, Commerce Study Board
Yashoda GirlsArts &
Commerce College
Sneh Nagar, Wardha Road, NAGPUR - 440015
Dr. James Jacob
Associate Professor
Department of Commerce
V. K. Krishna
Bhandup East; Mumbai -jamesjacob63@gmail.com(M)
09819574538
Dr Sudhir K Narnaware
HoD, Commerce
Shree Pandharinath Arts & Commerce College,Narkhed, DistNAGPUR
Financial Services in India & Its Future Prospects
06/10/14
Employees as Internal Customers in services

marketing: Challenges Ahead
06/10/14
Development of Hospitality Services in India
06/10/14
Asst. Professor, VPMs Joshi Bedekar college, Thane

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Email : kalidas_kale@yahoo.com
Mob. 9421800016
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Dr. Suman Pahal

Senior Faculty,
School of Business Management,
Footwear Design & Development Institute (FDDI), Rohtak
Akshay Julka
Student, School of Business Management,
FDDI, Rohtak
Dr. Joshi R.M.
Asso. Prof., Dept. of Business Studies
Sardar Patel University, Vallabhvidyanagar 388 120 r.
Phone - (0) 02692 - 226873 (R) 02692- 246115 (M)
09879955402
VENKATA NARAYANA.MIRIYAM
Assistant professor of commerce, Government Degree college,
Sindhanur
DT: Raichur-Karnataka vmmiriyam84@gmail.com.
Cell: +91-9986850060
PROF. DR. SANDIP K BHATT
P G DEPARTMENT OF BUSINESS STUDIES
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
ANAND - 388 120 GUJARAT
sandipkbhatt2007@yahoo.co.in
Online Retailing: Ever or Never
Crm Practices In Restaurant Business

With Special Reference To Anand City
09/10/14
An Overview Of Indian Service Sector And Its

Contribution Towards Gdp
09/10/14
Services Marketing:
Challenges & Remedies Of E-Commerce
Ritesh Agrawal
P.G. Department Of Business Studies
Sardar Patel University
Vallbh Vidhyanagar
Gujarat
Agrawalritesh23@Yahoo.In
Service Sector: A Study of Growth, Opportunities
and Challenges ahead with Special reference to
India
Quazi Md. Kamran
Faculty, Tilka Manjhi Bhagalpur University,
Bhagalpur, Bihar, India
quazi852002@yahoo.co.in
9867450216
Customer Relationship Management and Rural
Development in India
09/10/14
12/10/14
12/10/14
19/10/14
19/10/14
19/10/14
20/10/14
20/10/14
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Pawan Kumar Poddar,

Professor & Director, MBA, Tilka Manjhi Bhagalpur University,
Bhagalpur, Bihar, India drpkpoddar@rediffmail.com 9431214154
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Prin. Dr. Sudhakar Jadhawar

Dean, Faculty of Commerce
University of pune
Pune
(Maharashtra)
Dr. Troki Fawaz
Role of E-Business in Service Marketing
Assistant Professor, Department of Economic & Financial Business,
Al Bayt University, Amman
P.O. Box 1117, Zip Code 11947, Jordan
alfawwaz@aabu.edu.jo, Mob. : +00 962776714955
Dr. Lata Agarwal
Marketing Strategies of Petroleum Industry in
Professor of Head
India
Department of Economic Administration & Financial Management
University of Rajasthan, Jaipur 302004
agarwallata70@gmail.com
Mob. : 09414047487
Dr.Gautam Patikar
Tourism Product Planning And Development: A
Nnagaland
Study Of Nagaland
Dr. Sanjivkumar S. Agrawal Head, Dept. of Commerce
Service Sector Marketing : Issues And
Toshniwal ACS College,Sengaon Dist. Hingoli-431542
Challenges
agrawalsanjiv22@gmail.com
Prof. Borate Jyotsna P.
Head, Dept. of Commerce Mudhoji College, Phaltan
Dr. Vijay B. Bairagi
Service Marketing: Challenges in
Telecommunication
Dept. of Commerce
Dr. J.R. Bhor
S.M.B.S.T. College, Sangamner, Dist.Ahmednager
Associate Professor, H.O.D. Dept. of Commerce,
vijaybairagi50@gmail.com
P.V.P. College, Loni,
Mob.- 9890972135
jrbhor@gmail.com
Mob.- 9822055113
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Dr. Panzade D. R.
Assistant Professor, Department of Commerce,
Yeshwantrao Chavan college of Arts, Science and Commerce
Sillod,
Dist- Aurangabad.431112
Dr.K.S.Vataliya
Principal
M.J.Collage of commerce-Bhavnagar
Kiran solanki
Assistant professor
M.J.Collage of commerce BBA dept Bhavnagar
Dr. KINGSHUK ADHIKARI

Assistant Professor
Department of Commerce, Assam (Central) University, Silchar
adhikari.au@gmail.com
BISWAJIT PAUL
Research Scholar
Department of Commerce, Assam (Central) University, Silchar
University
bpaul1987@gmail.com
Dr. M. B. Biradar
Dept. of Commerce
Siddharth College Jafrabad, Dist Jalna
E-Mail.ID- biradarmb00@gmaail.com
Mr. M. P. Pagare
Dept. of
Commerce
Siddharth College Jafrabad,
Dist Jalna
(M.S.)
Mob. No. 9420743356
Dr.Gaikwad Arun Hari,
Sangamner College, Sangamner
Prin.
Dr. Babasaheb Sangale
B.J. S. College,Wagholi,
Sangamner, Dist- Ahmednagar (M.S.)
Dr. Prabhat Kumar Pani
Faculty Member, Faculty of Commerce.
A.B.M. College, Jamshedpurdr.pkpaniabmc.pani0@gmail.com
M. Sanjoy Singh
Research Scholar, Department of Commerce, Manipur University,
Manipur, India
joysingh357@gmail.com
Kirankumar Singh
Senior Research Fellow, Department of Commerce, Manipur
University, Manipur, India
kiran_liotung@yahoo.co.in
Prof. Renu Jatana
Professor, Department Of Banking And Business Economics,
Mohanlal Sukhadia University Udaipur (Raj.)
Mrs. Priya Soni Junior Research Fellow Mohanlal Sukhadia
University, Udaipur (Raj.)
Dr. Raghava Das Gorle
Assistant Professor, Bhusawal Arts Science P O Nahata
Commerce College (Maharashtra)
Dr. Pankaj Kumar
Assistant Professor
E-mail marketing services
20/10/14
To Study the
Challenges faced by Government primary
education system from private education system
in terms of given service quality parameters with
reference to Bhavnagar district
20/10/14
Assessing Service Quality In Public Sector Banks

And Its Impact On Customer Satisfaction Using
Servqual Dimensions
20/10/14
A Critical Analysis of E-marketing Service &

opportunities
20/10/14
Consumer Behavior and Preference towards

Hathway Broadband Internet - an Empirical
study
20/10/14
The Service Quality Dimensions And Patient

Satisfaction Relationships In Jamshedpur
20/10/14
An Empirical Analysis On Consumers In

Switching The Cellular Service Provider Of
Manipur
20/10/14
Marketing Of Organic Food Products And

Consumer Perception With Special Reference To
Udaipur City
22/10/14
Ethical Challenges in Service Marketing
22/10/14
Service Marketing: Issues and Challenges
22/10/14
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D.N. College, Masaurhi ,Patna

Dr. Binod Prasad
Assistant Professor )
Dept. of Applied Economics & Commerce
Gaya College, Gaya
Magadh University, Bodh-Gaya (Bihar)
Prof. Kurulkar Parag
Dr.P.V.V Satyanarayana
Director & Associate Professor
VS Lakshmi MBA Colleges for Women
Kakinada, Andhra Pradesh, India.
Mobile: 9848039335
B.Saroja Rani
Dr. Sunil Arora
Assistant Professor and Head, Dept. of Commerce,
St. Soldier College, Jalandhar. prof_ska@yahoo.com
Contact No. 9872802345
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Dr. DUMBRE G. M.,

Asso. Professor and Head, Dept. of Commerce and Vice-Principal,
A.W.College, Otur, Tal-Junnar,
Dist-Pune, Maharashtra.
Mobile No. 9860141860
gmdumbre60@yahoo.co.in
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Dr.Renu Jatana,
Professor, Department of Banking and Business Economics,
MLSU, Udaipur
renu_jatana@yahoo.co.in
Nidhi Bajaj, Research Scholar, Department of Banking and
Business Economics MLSU, Udaipur.
nidhi.bajaj@rediffmail.com
Dr. Patil Kallinath S.
Associate Professor of Commerce
Department of Commerce & Management
Government Degree College Gulbarga.
Dr. Manisha Verma, Assistant Professor, Commerce
Department, Hans Raj College, University of Delhi, Delhi, India.
Mobile: 09810422410, E - Mail: manisha.verma.hrc@gmail.com
**Dr. Rajanikant Verma, Associate, Professor, Commerce
Department, Zakir Husain Delhi College (Eve.), University of
Delhi., Delhi, India. Mobile: 09810836628, E - Mail:
verma.rajanikant@gmail.com
Dr. PARAG R. KARULKAR VASANT AALAP CHD, B-202,
NEAR SAMEER LODGE AND J M MHATRE OFFICE,
MARKET YARD, OLD PANVEL
DR. ELIZABETH MATHEWS
LILAC 33, GODREJ SKY GARDEN TAKKA, OLD PANVEL
410 206
MAHARASHTRA
Ashok Sharma
Research Fellow, Department of Commerce, Rajiv Gandhi
University, Rono Hills, Doimukh, Arunachal Pradesh. :
asokasarma@gmail.com
Prof. R.C. Parida P.G.Department of Commerce, Rajiv Gandhi
University, Rono Hills, Doimukh, Arunachal Pradesh
rcparida@yahoo.co.in
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22/10/14
22/10/14
C
A
22/10/14
22/10/14
23/10/14
Womens Empowerment: Education As A Tool

For Achieving Equality
24/10/14
Mobile Advertising - Challenges and

Opportunities for Marketers
24/10/14
Marketing Of Ayurveda Health Services-A Case

Study Of Sane Care Madhavbaug Ayurvedic
Cardiac Rehabilitation Centre, Maharashtra
24/10/14
Marketing Mix: An Analytical Study on the

Marketing Practices of Micro Enterprises (MEs)
in Papum Pare district of Arunachal Pradesh
24/10/14
Challenges And Strategies In Services Marketing

- India 2020
Barriers to Cultivate the Internet Enabled

B2C E-Marketing Services
Dr. Naresh Malhotra
Associate Professor and Head, P.G. Dept. of
Commerce and Business Management,
Doaba College, Jalandhar.
profmalhotra@yahoo.com
A Comparative Study of Customer Satisfaction
of Cable TV & DTH Services
with a Special Reference to Junnar Taluka
(Dist - Pune, Maharashtra)
Prof. KUKALE S. N. (Pricipal)
College, Otur, Tal-Junnar, Dist-Pune,
Maharashtra.
8482972769 awc_otur@pdeapune.org
Impact Of FDI In Indias Service Sector
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Dr.Bhurelal Patidar
Professor in commerce Government College sonkatch
(Dewas) (M.P)
Dr. Dinesh Kumar Gupta
Professor in commerce Shri Atal Bihari Vajpai Govt. Arts and
commerce PG College
INDORE (M.P.)
Services Marketing In India:

Emerging Opportunities And Challenges
24/10/14
25/10/14
Services Marketing: Challenges Ahead
26/10/14
Services Marketing : An Analysis Of Empirical

Key Services
26/10/14
Impact Of Flood In Jammu & Kashmir On

Tourism Industry
26/10/14
Way Forward Innovative Service Marketing

Challenge In Value Chain For A Sustainable
Future
27/10/14
27/10/14
27/10/14
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Dr. P.N.Harikumar, Associate Professor & Head, Post-graduate

department of Commerce & Tourism, Catholicate College,
Pathanamthitta, Kerala.
DR. SUBHASH M. VADGULE
Principal
Toshniwal Arts,Comm,Sci Collage, sengaon,(S.R.T.M.University,
Nanded) Dist.Hingoli
Dr. Ram Uddeshya Singh
Asstt. Professor, P.G. Deptt. of Commerce, College of Commerce
Patna-20 drrusingh@yahoo.co.in ,
Tel. No. - 9431443511
Brajesh Kumar Singh
Research Scholar, B.R.A. Bihar University, Muzaffarpur
Ms. Anpurna Kumari3
Research Scholar, J.P. University, Chapra.
Dr. Mallika Hegde,
Associate Professor, Department of Commerce,
KES Shroff College of Arts and Commerce,
Kandivli (West), Mumbai 400 067
Email id: mallikavasanti@gmail.com
Rabi Narayan Padhi
# Plot No : 37/2704, Satyanagar,
Semiliguda, Koraput, Odisha-764036, India
PH No: 06853-225564,
Mob: 09400378374
Orissa
9400378374
rabin.padhi@gmail.com
Rabi Narayan Padhi
rabin.padhi@gmail.com
same as auther
Dr.Umesh H. Arahunasi, Department Of Commerce, Sri. K. H.
Patil Govt. First Grade College, Hulkoti - 582 205, (Gadag),
Karnataka State. E-Mail: Uh_Arahunasi@Yahoo.Co.In
Mobile: 09448942963
Sri. Pattanashetti S. N., Department Of Commerce, Govt. First
Grade College, Lokapur, Tq: Mudhol, Dist: Bagalkot,
Karnataka State, Mobile: 08904310371
Impact Of Service Marketing Elements On The

Performance Indicators Of Lic
Same as above
Emerging Trends In Tourism Marketing In

Karnataka
Sri. Rajamanya S. S.,

Department Of Commerce, Govt. First Grade
College, Bijapur, Karnataka State. Mobile:
09448702951
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Dr. Rajesh Kumar

Lecturer, Govt. Polytechnic for Women
Sector 10-D, Chandigarh
Jhamb.rajesh@gmail.com
Jhamb
Jnu Jhamb
Assistant Professor in Management
Understanding & Satisfaction of Customers in

Service Marketing
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Sector 10-D, Chandigarh UIET, Panjab University, Chandigarh

anujhamb2000@gmail.com
Dr. Shivlal. N. Nanaware. (Associate Prof.)
Prof. Ramkrishna More Arts,Commerce and Science College
Akurdi, Pune-44
sn.nanaware61@yahoo.com
Dr. Amitava Samanta
Markham College of commerce
Hazaribagh, Jharkhand
dramitava1@yahoo.com
Devesh kumar
Manager Non Farm & Micro Enterprises
JEEViKA
BIHAR RURAL LIVELIHOODS PROMOTION SOCIETY
Vidyut Bhawan, Annexe-II, 1st & 2nd Floor (Southern Wing)
Bailey Road Patna-800 001, Bihar
devesh01.kumar@gmail.com
DR BOTHGI BHEEMASHA S.
Associate Professor
Government College, GULBARGA-585105
KARNATAKA
CELL:9449511969
MAIL: bbothgi@yahoo.com
Tejinder Sharma
Professor,Department of Commerce, Kurukshetra University,
Kurukshetra 136119
sharmatejinder@gmail.com; tsharma@kuk.ac.in
Reena (alias Ramneek)
Research Scholar
Kurukshetra University
Kurukshetra 136119
blessed.ramneek@gmail.com
Audhoot K. Satardekar
Assistant Professor
Carmel College of Arts, Science & Commerce for Women,
Nuvem-Goa
audhoot@hotmail.com
09822161107 / 09421249888
Nita A Nerurkar,
M L Dahanukar College of CommercDixit Road, Vile Parle (East)
Mumbai 400057
Dr. Ramashish Purvey
Associate Professor, P.G. Centre of Commerce Marwari College,
Bhagalpur
*Dr. G. Y. Shitole
Pricipal, S.N.D.T. Arts and Commerce College for Women, Karve
Road, Pune 411 038.
Dr. Vijaya Jacquiline.
Pricipal, S.N.D.T. Arts and Commerce College for Women, Karve
Road, Pune 411 038.
**Asst. Professor, Nirmala Memorial Foundations College,
Kandivli (East), Mumbai.
Shri Morage Prakash V
Associate professor, Govt. Womens First Grade College Jewargi
colony,Gulbarga-585102 (Karnataka-India) pmorage@gmail.com.
Mobile No.09740623538.
Dr. Laura Jerpi,
Demand Media
Customers Satisfaction on DTH Services

In Hadapsar city
27/10/14
Indian FOREX Market: A malnourished baby in

the global FOREX Market
27/10/14
Role Of Service Marketing In The Growth Of

Banking Sector In India
27/10/14
Internal Marketing and Internal Customer

Satisfaction:
A study of Education Service
27/10/14
Services Provided By Indian Railways A

Critical Analysis
27/10/14
Service Marketing Challenges Ahead With

Special Reference To Insurance Sector
27/10/14
Service Marketing Mix in Indian Banking

Sector : A Critical Analysis
27/10/14
A study of Marketing of Insurance Products in

India with special reference to LIC.
27/10/14
SERVICES OF E-BANKING: BENEFITS AND

CHALLENGES
29/10/14
HR Issues in Hospitality
29/10/14
Same as above
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Associate Professor, Smt. CHM College

Ulhasnagar, Thane
Maharashtra Laura Jerpi, Demand Media
Dr. Mrs. Lali Rajan
Associate Professor, Smt. CHM College
Ulhasnagar, Thane
Maharashtra
Dr. L.N.Sharma
Professor, Business Administration, S.I.T. College, Sidhi (M.P.)
Dr. Sunita Gautam
Guest Assistant Professor, Comm. Govt. Degree College,
Uchehra, Satna (M.P.)
Dr. Dalbir Singh Kaushik
Email id - kaushikdalbir@yahoo.com
Mallika S. Shetty
Department of Management Studies
St.Francis College for Women
Begumpet, Hyderabad-500016
mallika_shetty21@yahoo.co.in
09848519360
Prof.S.V.Satyanarayana
Osmania University, Hyderabad-500007
vajjalasura@yahoo.com
08500283271
Chandrakantha. K.
Associate Professor In LBS college,
R T Nagar, Bangalore,
Affiliated to Bangalore University
Bangalore, KARNATAKA
Dr. Narender Kumar
Professor, Department of Commerce, Maharshi Dayanand
University, Rohtak
Email Address: nkgmdu@gmail.com
Mobile No. 9050076091
Dr. Kritika
Post Doctoral Fellow, Department of Commerce, Maharshi
Dayanand University, Rohtak
Email Address: kritikachhabra2@gmail.com
Mobile No. 9896353515
Dr. Ashutosh Mohan,
Assistant Professor (Mktg. & SCM), Faculty of Management
Studies (FMS), Banaras
Hindu University (BHU), Varanasi 221005 (INDIA); Email:
ashutoshmohan1@gmail.com
Dr. Alpana Mohan,
Associate Professor, V.M.L.G. Post Graduate College, Ghaziabad
(INDIA); Email:
alpana.mohan@gmail.com
Kalpana Nandanwar.
Prof. Laxman Gaddam

ChairmanBoard of Studies, Department of Commerce
Osmania University, Hyderabad
A.Kavitha
Research Scholar, Department of Commerce,
Osmania University, Hyderabad.
Kavitha.commerce@gmail.com
Hospitality industry: Challenges of Human

Resource especially for small usiness owners
29/10/14
Marketing Through Social Media
29/10/14
Service Marketing
(A Case Study Of Northern Railway)
Influencers and Consequences of Brand Loyalty
A study based on select Newspapers in
Hyderabad
29/10/14
30/10/14
Challenges And Strategies In Marketing Of

Insurance Products A Study Of Bancassurance
Model
30/10/14
Service Quality: A Conceptual Study of Services

Provided by Retailers to Its Customers through
Retail Service Quality Scale
30/10/14
A Study of Unorganized Retailers Supply Chain

Management (SCM)
Practices In Emerging Indian Retail Sector
Dr. Ishi Mohan,
Assistant Professor, Faculty of Commerce (FoC),
Banaras Hindu University (BHU), Varanasi
221005 (INDIA); Email:
ishimohan@gmail.com.
30/10/14
An Exploratory Study of Problems and

Strategies of Service Marketing Special
Reference to Franchise Services
Profitability Of Housing Finance Companies In
India- A Comparative
Study Of Punjab National Bank And Icici Bank
30/10/14
30/10/14
30/10/14
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Prof.G.S.Barki
Assistant Professor of Commerce,
The Information Technology Service Sector as

India's Road to Economic Growth-Top Twenty
KLES G H College,Haveri
Dr.S.G.Vibhuti Assistant Professor of Commerce,
IT-BPOs
Dr.M.N.Kaddipudi Associate Professor of
Commere,
Smt.GBA Govt First Grade College, Shiggaon..

Prof.S.R.Yemmi Associate Professor of Commere, Goodnews
First grade College,Kalghatge
C.G.Bellad Govt, First grade

College,Akkialur
Prof.M.B.Nagalapur Assistant Professor of
Commerce,
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.
Mr.Panzade D. R.,
Asst. Prof, Department of Commerce,
Yeshwantrao Chavan college of Arts, Science and Commerce,
Sillod,
Dist- Aurangabad.431112 (M.H.), Email: panzadedr @gmail.com
Prof. Bibhuti Bhusan Pradhan
Dean, School of Hotel Management cum Registrar
Siksha O Anusandhan University
Bhubaneswar, Odisha, India
Mob: +91 9437031388
registrar@soauniversity.ac.in
Ansuman Samal *
Asst. Professor,
Dept. of Management & Tourism Studies
School of Hotel Management
Siksha O Anusandhan University,
Bhubaneswar, Odisha, IndiaMob: +91 - 9437858200
ansumansamal@soauniversity.ac.in
Smt.GBA Govt First Grade College, Shiggaon
Dr. Maniram K. Dekate,

Associate Professor, University Department of Commerce,
University of Mumbai. E-mail: maniramdekate@yahoo.co.in,
Mobile No.9892914919
Mr. Sunil Bapu Kadam, Assistant Professor and Head,
Department of Accountancy, N G Acharya & D K Marathe
College of Arts, Science & Commerce, Chembur, Mumbai 400
071, India. E-Mail: subakadam@yahoo.co.in, Mobile:
9769780153
Dr.A.Vijayakumar
Associate Professor in Commerce,
Erode Arts and Science College,
Erode 638 009
Tamil Nadu, India .E-mail:
drvijayponne_erode@bsnl.in (M)
094438 40964.
Miss.D.Akilandeswari
Erode Arts and Science College,
Erode 638 009, Tamil Nadu,
India.
Panzade D. R.,
Department of Commerce,
Yeshwantrao Chavan college of Arts, Science and Commerce
Sillod,
Dist- Aurangabad.431112 (M.H.), Email: panzadedr @gmail.com
Ashok Gaur
Assistant Professor
Euro Currency and Global Bond Market
02/11/14
Guestology
The Weapon To Face The Challenges Of
Hospitality Services Marketing
04/11/14
Modern Services Marketing Practices And Indian

Banking Sector
06/11/14
7 P`S Of Services Marketing In Insurance

akiladurai.mcomca@gmail.com
(M) 07667796808.
07/11/14
E-mail marketing services
08/11/14
Emerging Trends of Political Services Marketing

in the Era of Globalization
08/11/14
Same as above
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B. J. Vanijya Mahavidyalaya, Vallabh Vidyanagar

Email- shk_gaur@yahoo.com
M-9409491392
Kamal Agal
Assistant Professor
C.P.Patel & F.H.Shah Commerce College, Anand
Email-kamalagal4@gmail.com
M-7405206877
Devajeet Goswami
Maniram Dewan School of Management
Krishna Kanta Handiqui State Open University Housefed
Complex, Dispur, Last Gate, Guwahati- 781006
goswamidevajeet@gmail.com Phone: +919864042578
Dr. UMED SINGH
Associate Professor , B.L.J.S College, Tosham
Affilated to M.D.U University, Rohtak
drumedsinghpahal@yahoo.com 09416074606
85
Sapana G. Naik
Asst.Professor, Dept.of Commerce B.A.J.S.S First Grade Arts &
Commerce College
Ranebennur. Ph. 9844194929
Email:bajssrnr123@gmail.com
86
Sh. Vijay Singh

Assistant Professor of Commerce
Govt. College, Matanhail
Distt. Jhajjar (Haryana)
Dr. Seema S. Waghela
Valia College, Andheri, (Mumbai)
87
A Study on Consumers
Preferences for Using
Self-Service
Technology in Shopping
08/11/14
Sustainability In Services Led Growth

(In Indian Context)
08/11/14
Service Marketing Challenges in India

Laxman B. Goudageri
Asst.Professor in Dept.of Commerce
B.A.J.S.S First Grade Arts & Commerce College
Ranebennur. Ph. 9740040205
08/11/14
10/11/2014
10/11/14
10/11/14
Changing Business Approaches Of Commercial

Bank : A Case Study Of State Bank Of India
Jogesh Chandra Mohanty
Ph.D Scholar
Ravenshwaw University
Mob No. 09861632911
jogeshchandra.mohanty042@gmail.com
10/11/14
Service Marketing An overview K.C.Sharma

Associate Professor Deptt. of ABST University
of Rajasthan, Jaipur
13/11/14
Retail Services Marketing

(A Study of Small Scale Retail Organizations)
13/11/14
Innovative Trends in Insurance Sector

(A case study of GIC)
Cosmopolitan
A Study Of Selected Colleges In Mumbai City,

With Reference To Role Of Naac In Higher
Education System
88
Mr. Mehul Chhatbar.
Asst. Professor,
Dept. of Accountancy, K.P.B.Hinduja College of Commerce, 315,
New Charni road, Mumbai-04, Contact No. 9867761569.
lash_rs@yahoo.co.in
89
Dr. Tushar Kanta Pany

Reader in Business Management
School of Commerce & Management Studies
Ravenshaw University, Cuttack
Mob No. 09437412406
tusharpany@yahoo.co.in
90
Dr Rajeev Sharma
Associate Professor Deptt. of ABST University of Rajasthan,
Jaipur
Dr Rajeev Kumar Saxena
Associate Professor Deptt. of EAFM Universiy of Rajasthan,
Jaipur
Dr. K. Ratna Manikyam
Sri A.S.N.M. Govt. College, Palakol
W.G. Dist., A.P.
kadalirm@gmail.com
Mobile: 9949229236
91
A Study On Challenges Faced By India Post In

Present Times
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Dr. K. Sudhakara Rao

Department of
Commerce
W.G. Dist., A.P.
drksrao@gmail.com
9849828840
Dr. Mohammad Khalil Ahmad
Associate professor and Head, Department of Commerce
Burhani College of Arts and Commerce, Mumbai
Khalila8@gmail.com
09987202200
Dr. D.N. Khadse
Assistant Professor Department Of Commerce Dhanwate National
College, Nagpur. Mob.9423407638 Hadsedn12@Rediffmail.Com
Prof. C.M.Tembhurnekar
Assistant Professor
Department Of Commerce
M.B.Patel College,Sakoli.
Mob.9423407638
94
Dr. A. K Chattoraj
Faculty Member
University Department of Commerce and Business Management
Ranchi University, Ranchi.
drajaykumarchattoraj@gmail.com
95
Dr. Mohammad Khalid Azam *
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97
Professor, Department of Business Administration, AMU, Aligarh

Adil Khan
Research Scholar, Department of Business Administration, AMU,
Aligarh
Lecturer, Department of Commerce
Sri
A.S.N.M. Govt. College, Palakol
W.G. Dist., A.P.
kadalirm@gmail.com
Mobile: 9949229236
Lecturer
, W.G. Dist., A.P.
drksrao@gmail.com
Mobile: 9849828840
Dr.C.S.Yatnalli
Associate
Professor & Principal
M.A.S.C.College, Haunsbhavi
Karnataka
Cell: 9448961449 E-mail: dr.yatnalli@gmail.com
98
Taleshwar Murmu
Research Scholar, Faculty of Commerce, BHU
99
Ujjwal Mukherjee
Research scholar,
Dept. of commerce,
Kolhan University.
Chaibasa, Jharkhand.
Contact No. -: 9905756517/
ujjawalmukherjee@gmail.com
Dongre S.V
100
Marketing Mix And The People In The Banking

Sector In India- An Empirical Study
14/11/14

In India
15/11/14
An Analysis of Service Marketing Mix in the

Banking Sector
Mrs. Jui Banerjee
Research Scholar and Part- time Lecturer,
St. Xaviers College, Ranchi
Email: banerjeejui2@gmail.com
Marketing for Business Education: Perspectives,
issues and Challenges
16/11/14
16/11/14

(A Study of Small Scale Retail Organizations in
Andhra Pradesh)
16/11/14
Analysis Of Cost And Profitability Of Paddy

Cultivation
(With Reference To Shimoga District)
Prof. B.H.Huggi
Assistant Professor
Govt. First Grade College
Ranebennur
Services Marketing Strategies And Challenges
16/11/14
16/11/14
Mutual fund investment in India.

A Case Study.
Sudhir Chandra singh
Research scholar,
Dept. of commerce,
Kolhan University.
Chaibasa, Jharkhand.
A study on Challenges in Services Marketing
16/11/14
17/11/14
Dr. V.Y.Waghale
Assistant Professor
Dhanwate National College, Nagpur.
Mob. 9823155307
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Assistant Professor, Department of Commerce

Arts, Commerce and Science College,Latur
Kamble Balaji.G
Assistant Professor, Department of commerce
Arts, Commerce and Science College,Latur
PANCHANAN BARMAN
Research Scholar, Department of Commerce,
Gauhati University, Guwahati 14, Assam
pbarman.gcc@gmail.com, Contact No. +91-9706474151
MARTIN MAZUMDAR
Student, Department of P.G.,
Gauhati Commerce College, Guwahati 21, Assam.
martinmazumdar08@gmail.com,
Contact No. +91-9706112756
Dr. P. Veeraiah
Assistant Professor (S-3)
Department of Business and Commerce,
PSS Central Institute of Vocational
Shyamla Hills, Bhopal-462 013 (M.P.)
E-mail: vp672000@gmail.com
Miss. Geeta Tomar
Assistant Professor
Lokmanya Tilak Science and
Commerce Collage,
Vivekanand Colony, Ujjain 456010
gtomar93119@rediffmail.com
P. R. Sahoo
School of Management, KIIT University, Bhubaneswar, India
prsahoo@ksom.ac.in
B. B. Pradhan
2Institute of Business and Computer Studies, SOA University,
Bhubaneswar, India bbpradhan@ibcs.ac.in
S. K. Lenka
3Indian Institute Tourism & Travel Management, Bhubaneswar,
India
saratlenka62@gmail.com
Dr. Rahul S. Kharabe
Assistant Professor
Department Of Business Management,Rashtrasant Tukadoji
Maharaj Nagpur University,Nagpur
rahulkharabe@yahoo.co.in / rahulkharabedbm@rediffmail.com
9326851333
Dr. K. Pongiannan
Assistant Professor
Chikkanna Government Arts College
Tirupur-641602, Tamil Nadu, India
Phone : +91 98943 89239
mkpongiannan@gmail.com
Dr. A. M. Gurav
Department of Commerce and Management
Shivaji University, Kolhapur- 416004, Maharashtra, India.
annasahebg@yahoo.co.in,
Mob.: 09850012545
Dr. Udayan Samajpati
Assistant Professor
Vasanta College for Women
Rajghat, Varanasi-221001
udayansamajpati@gmail.com
Contact: 09935130917
Gulabsingh G. Girase
K.P.B.Hinduja College Of Commerce, Mumbai, Maharashtra.
Service Marketing Strategies Adopted For

Promoting Heritage Tourism In Tezpur City,
Assam
21/11/14
S oc ia l Media Ma r ke ting Impac t on

Ma dh ya Prade sh Busine ss O perations
A Stud y
Miss. G. Chaitanya
Research Scholar
Department of Commerce and Business
Management,
Kakatiya University, Warangal 506 009 (A. P.)
chaitanya_gollapally@yahoo.com
21/11/14
Optimizing demand and capacity in electronic

distribution channels
of hospitality services
21/11/14
A Role of Online shopping Marketing Services to

attract Customers: An opportunity and
Challenges to Customers of Nagpur city.
21/11/14
Innovative Percepts And Prospects Of Television

Commercials
In Influencing Purchase Decision A Legitimate
Substantiation
From Viewers Of Television Media In India
21/11/14
Hotel Food Service Marketing:Challenges

Ahead
21/11/14
Services Marketing: A Synopsis

Dr. Shashi Yadav
Assistant Professor
Faculty of Commerce
Banaras Hindu University, Varanasi
shashi.vns1@gmail.com
Contact: 08853754775
Marketing Challenges Of Mtdc
21/11/14
21/11/14
Mobile Nos: P.R.Sahoo - 9178808500,

B.B.Pradhan - 9437031388, S.K.Lenka 9437228457
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Daman Jeet
89 Adarsh Nagar, Ram Tirath Road
Amritsar-143001, Punjab
9876185378
daman_787@yahoo.com
Ram Gopal Meena
Assistant Professor in Commerce,
Swami Shraddhanand College,
Delhi of University Alipur, Delhi-36
Dr. Rajanikant Verma
Associate Professor, Commerce Department,
Zakir Husain Delhi College (Eve.), University of Delhi., Delhi,
India.
Critical Review of Prime Minister Jan Dhan

Yojana: A step towards Financial Inclusion
21/11/14
Services Marketing Conceptual Study with

Challenges
21/11/14
Indian Economy And Dependency On Global

Energy Source
21/11/14
Labor Quality for inMarket Services in

India: Challenges in Constructing a Quality
Index
22/11/14
22/11/14
service marketing an empirical analysis of key

services
Influences of Brand Loyalty- A study of select
newspapers
22/11/14
22/11/14
Incredible Varanasi:
Perceived Destination Image And Tourism
Marketing
24/11/14
Services Marketing-Value Based

Services Marketing-An Important
Challenge Ahead
24/11/14
Mobile: 09810836628, E - Mail: verma.rajanikant@gmail.com
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Mr. Kaushalendra Pal Singh,

Assistant Professor, Commerce Department,
Zakir Husain Delhi College (Eve.), University of Delhi., Delhi,
India.
08586849392 kaushal.cfa@gmail.com
Dr.LAKSHMAN SINGH AND KUMAR SUDHANSHU
Dr. Lakshman Singh(Associate Professor),P.G. Dept. of
Commerce ( J.P.U. Chapra)
And Kumar Sudhanshu Research Scholar, Jai Prakash University,
Chapra
Dr. Sunil Arora
Assistant Professor and Head, Dept. of Commerce,
St. Soldier College, Jalandhar. prof_ska@yahoo.com
Dr. Naresh Malhotra
Associate Professor and Head, P.G. Dept. of Commerce and
Business Management,
Doaba College, Jalandhar. profmalhotra@yahoo.com
Ram Uddeshya Singh
Prof. Satyanarayana S.V.
Department of Caommerce
Osmania University Hyderabad
Mallika Shetty
Osmania University Hyderabad
Dr. (Mrs.) Priyanka Gite
Professor
Chinmoy Kumar Roy
Assistant Professor
FACULTY OF COMMERCE
BANARAS HINDU UNIVERSITY
VARANASI 221005
Email: chinmoy.bhu@gmail.com
Contact: +91 8400005868
Prof.Kshama Agarwal
Professor Dept.of EAFM
University of Rajasthan,
Prof.Kshama Agarwal
Professor Dept.of EAFM
University of Rajasthan, Jaipur
Email: a_kshama@yahoo.com
Mobile No: 09413444048
Email: a_kshama@yahoo.com
Mobile No: 09413444048
Barriers to Cultivate the Internet Enabled

B2C E-Marketing Services
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Dr. Rakesh Kumar

Assistant Professor in Commerce
Shaheed Bhagat Singh College
University of Delhi- India
rakeshkumardoctor@yahoo.in
Anil Kumar
Assistant Professor in Commerce
Guru Nanak Dev Khalsa College
University of Delhi- India
Dr Subhash GargDean & Director
CRIT, The IIS University
subhash.garg@iisuniv.ac.in
Dr. Ankita Jain
Sr. Asstt. Professor and Head
Dept. of HRM & IB
The IIS University, Jaipur
Ph. 9783307046
ankita.jain@iisuniv.ac.in
Ms. Varsha Choudhary
Research Scholar
Dept. of Management
Ph. 9799040210
varsha.choudhary89@gmail.com
Dr. Om Prakash Gusai
Motilal Nehru College (University of Delhi)
South Campus, New DelhiINDIA-110021
Email- opgusai@gmail.com
Mob. No.- +91-9990123752
Mr. Donde Anil Bhimrao
Dept. of Commerce
Renuka Devi Sinor College Mahur
Tq. Mahur Dist Nanded.(M.S.)
Mr. Yogesh Baldev Puri
Dept. of Commerce
S.S.M.M. College Pachora.
Tq. Pachora, Dist Jalgaon. (M.S.)
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Dr. P. Antony George.

Post Graduate Dept of Commerce and Research Centre,
St.Thomas College, Kozhencherry P.O., Pathanamthitta Kerala,
Pin - 689 641 Phone: 0468 - 2213330 (O), 0479 - 2303242 (R)
agkavalam@yahoo.com
123
Dr. B.K. Kathar

Associate Professor, S.B. Khade Mahavidyalaya, Koparde,
Kolhapur, Maharashtra.
Dr. A.M. Gurav
Associate Professor, Dept of Commerce & Management, Shivaji
University, Kolhapur- 416004, Maharashtra.
Prof. Iyer Srinivasan B,
KES, Shroff College of Commerce,
Kandivili, Mumbai.
bsrinivasan2274@gmail.com.
Dr. Mallika Hegde,
KES Shroff College of Arts and Commerc
Kandivli (West), Mumbai 400 067
Email id: mallikavasanti@gmail.com
Thrivikraman M.V
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Service Sector of India and The Future of Indian

Retail Industry.
24/11/14
Perception of Patients Regarding Service Quality

Dimensions An Empirical Study of Santokba
Durlabji Memorial Hospital, Jaipur)
24/11/14
Corporate Social Responsibility & Marketing of

ITServices in India: A Case Study of Selected
Companies
21/10/14
A Critical Analysis of services marketing and

challenges ahead
21/10/14
Global Competitiveness of Indian Financial

Institutions in Service Marketing
A Cotemporaneous and Futuristic Perception
and Empirical Analysis
21/10/14
Milk and Milk Product service Marketing: A case

study of Kolhapur city.
28/10/14
28/10/14
Impact Of Flood In Jammu & Kashmir On

Tourism Industry
28/10/14
Retail Sector in India- Challenges Ahead
28/10/14
Ms. Varsha Choudhary

Research Scholar
Dept. of Management
Ph. 9799040210
varsha.choudhary89@gmail.com
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133
Assistant Professor
Kandivali Education Societys
B.K. Shroff College Of Arts & M.H.
Shroff College Of Commerce
Email: Mvtvikram@Yahoo.Co.In
Mob: 9820994886
Dr. Shivlal. N.Nanaware.
(Associate Prof.)
Prof. Ramkrishna More Arts,Commerce and Science College
Akurdi, Pune-44
Email: sn.nanaware61@yahoo.com
Professor B B L Das
Dean, Faculty Of Commerce,
L. N. Mithila University, Darbhanga
Asstt. Professor,
P.G. Deptt. Of Commerce, College Of Commerce, Patna-20
E-Mail: Drrusingh@Yahoo.Co.In , 9431443511
Brajesh Kumar Singh 4
Research Scholar, B.R.A. Bihar University, Muzaffarpur. Ms.
Anpurna Kumari
Research Scholar, J.P. University, Chapra.
Dr.Ramesh Zumbarlal Pahilwan
(Associate Professor)
Arts & Commerce College,Yeola
Dist:-Nashik (Maharastra)
Asha U
M Phil Scholar, Department Of Commerce
School Of Business Management And Legal Studies
University Of Kerala, Kariavattom
Thiruvananthapuram
Email:Ashaacl@Yahoo.Com
Dr S Resia Beegam
Professor, Department Of Commerce
School Of Business Management And Legal Studies University
Of Kerala, Kariavattom Thiruvananthapuram
Email;Drresi@Gmail.Com
Dr. Abdul Wahid Farooqui
Dr. Md. Moazzam Nazri
Asst. Professor, Deptt. Of Commerce
Zakir Husain Delhi College
Karim City College
University Of Delhi
Jamshedpur, Jharkhand
Prof. T.N.Mathur
Professor, Department Of Economic Administration And Financial
Management
University Of Rajasthan Jaipur, Rajasthan- India
Email: - Triloka.Mathur@Gmail.Com, Mob: - 9414074774
Dr. Mamta Jain
Associate Professor, Department Of Economic Administration
And Financial Management
Email:-Mamta_Deoli@Yahoo.Com, Mob: - 9314505983
Customers Satisfaction on DTH Services

(with special reference to Hadapsar city)
Challenging Before Marketing Of Management

Studies
Services Marketing : An Analysis of Emperical

Key Services
Services Marketing:Challengesahead
With Reference Banking Services
Challenges And Prospects In Service Marketing Tactics Adopted By Indian Banking

Sector
A Study Of Impact Of Marketing Of E-Banking

Services On Customers
Impact Of E-Commerce On Changing Consumer

Behaviour And Perception: Study Of Banking
Sector Jaipur
Mr. Abhineet Saxena

Research Scholar, Department Of Economic
Administration And Financial Management
Email:-Abhineetsaxena2010@Gmail.Com, Mob:
- 9351270563
Mr. Suresh Kumar Yadav
28/10/14
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Ahmad Azhar
Research Scholar
Department Of Commerce And Business Management
Vinoba Bhave University, Hazaribagh
E-Mail Ahmad.Azhar2@Gmail.Com
Contact Number-09334292000
Dr Renu Jatana**
Mr Ajay Kumar Pandey
Professor Uccms Business & Banking Economics Mlsu, Udaipur
Saleena As
Research Scholar,
Kerala University Library Research Centre,
Palayam, Trivandrum,
Kerala.
Mob No: 08547922982
Ajaysali20029@Gmail.Com
Ajit Chandra Das
Assistant Professor
Dept. Of Commerce
J.B.College, Jorhat
E-Mail-Ajitdasjbc@Gmail.Com
Mb-9435134913
Hafiz Wasim Akram
Ph.D Research Scholar, Department Of Commerce & Business
Studies,
Jamia Millia Islamia, New Delhi-110025
Email: Wasim_Akram87@Rediffmail.Com
Mob: 09990309158
Alam Ahmad
Ph.D Research Scholar, Department Of Commerce & Business
Studies,
Email: Alam_Azam@Rediffmail.Com
Mob: 08285053087
Dr. Ambanna M. Bhavimani
Assistant Professor, Government First Grade College Sulepeth,
Tq. Chincholi, Dist, Gulbarga.
Ambanna_Bhavimani@Yahoo.Com Cell No:-9611217342
Amrita Pani
Research Scholar Kiit School Of Management
Kiit University Bhubaneswar, Odisha
Contact No.9437108916
E-Mail : Amrita65@Gmail.Com
Dr.Biswajit Das
Prof.Marketing Kiit School Of Management
Kiit University Bhubaneswar ,Odisha
Contact No.9438064555
E-Mail : Biswajit@Ksom.Ac.In
Anchal Singh
Dr. Anurodh Godha
Assistant Professor & Deputy Director, School Of Commerce And
Management,
Vardhman Mahaveer Open University, Kota, Rajasthan, India
Anurodhgodha@Gmail.Com, Anurodhgodha@Vmou.Ac.In
M + 91 9414673223, 9414024809

Email:-Sur.Yadav86@Gmail.Com, Mob:
-9782221891
Service Marketing InnovationA Paradigm Shift:
A Case Study Of Indian Banking System
Challenges & Opportunities In Indian

Pharmaceuticals Industries
Corporate Social Responsibility Practices In

Indian Commercial Banks
Micro-Finance And Its Role In Developing

Rural Areas Of North-Eastern-Region
A Survey On Customer Service In Co-Operative

Banks In Delhi
Prof. A. Aziz Ansari,

Department Of Commerce & Business Studies,
Email: Aaansari54@Gmail.Com
Mob: 0 9312708128
E-Marketing-An Overview
Star Hotels Of Odisha:Challenging Hospitality

Services Marketing Revisited With Ethnic
Cultural Values
Creative Advertising: A
Telecom Revolution
Sustainability Reporting Trend In Indian
Companies As Per Gri Framework: A
Comparative Study
C
C
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150
Dr. Prerna Jain

Lecturer, Department Of Abst, Government College, Ajmer,
Rajasthan, India
Prerna.1975@Rediffmail.Com
M + 91 9414003614
Dr. D.M. Khandare**
Professor & Director
School Of Commerce & Management Science, S.R.T.M.U.
University, Nanded.
Mo. No. 9423441871
Email Dm_Khandare@Rediffmail.Com
Archana Shankar raohatte*
Research Student,
School Of Commerce & Management Science,S.R.T.M.U.
University, Nanded.
Mob. No. 7350270105
Email Archana.Hatte1021@Gmail.Com
Dr. G. Arun Kumar
Assistant Professor
Department Of Management Studies,
Vijayanagara Sri Krishnadevaraya University,
Bellary, Karnataka.
E-Mail- Arunbimsuom@Gmail.Com, M-9035353985
Dr. Balaji S. Mudholkar,
Assistant Professor
B.Mudholkar@Gmail.Com
School Of Commerce And Management Sciences, Srtm
University Nanded
Dr. Bhababhuti Sarma
Associate Professor
Drbsarma9@Gmail.Com
Mr. Harjyoti Kalita
Asstt. Professor
Hara.Gu@Rediffmail.Com
K. C. Das Commerce College
Guwahati (Assam)
Dr. Bhaskar Ghaisas
(M.Phil, M.Com,,Ph.D)
Assistant Professor
Hod Of Commerce Department
Vidhybharti College Seloo
E-Mail-Ghaisasbhaskar@Gmail.Com
Dr. Bipul Ch. Kalita
Asstt. Professor, K. C. Das Commerce College, Guwahati
781008(Assam)
E. Mail : Bipulchkalita@Gmail.Com
(M) 9864043490
Chaman Lal
Assistant Professor
School Of Business And Management Studies
Central University Of Himachal Pradesh
Email: Chamankashyap1983@Gmail.Com
Contact Number: 09418335203
Dr. Anupriya Pandey
Assistant Professor
School Management Studies (Soms)
Indira Gandhi National Open University (Ignou)
Email: Anupriya07@Gmail.Com
Contact Number: 09650998540
Chandrakantha. K.
Online Marketing: Challenges And Opportunities
Challenges Of Electronic Banking Services In

India
Students Supports And Progression Cell Of The

Business Schools In Mumbai: A Service
Marketing Strategy
Consumer Awareness Towards Green Banking

Service
-A Study On Guwahati City Of Assam-
The Rise Of E-Business Scope And

Challenges In India
Marketing Of Radio Taxi Services In Guwahati

City- Challenges Ahead
E-Retailing In Indian Rural Market: An

Empirical Study In Himachal Pradesh
Challenges And Strategies In Marketing Of
Associate Professor In Lbs College,

R T Nagar, Bangalore,
Affiliated To Bangalore University
Bangalore, Karnataka
Insurance Products A Study Of Bancassurance

Model
Kamal Kant Mandal
The Need And Importance Of Service Marketing:
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Assistant Teacher; Project Girls High School; Lakhpura Barahat

Banka(Bihar).
Md Daoud Ciddikie
Research Scholar,
E-Mail Id: Ciddikiedaoud@Gmail.Com
Mob: +91 8802314152
Mohd. Shahid Ali
Assistant Professor (Ad-Hoc),
Motilal Nehru Evening College,
Delhi University, Delhi
E-Mail Id: Mohd.Shahidali@Yahoo.Com
Mob: +91 9013828938
Darakhshan Anjum,
Assistant Professor
Darakhshananjum04@Gmail.Com
School Of Management Studies
Baba Ghulam Shah Badshah University, Rajouri 185131,
Jammu And Kashmir, India
Ph. No. 08803216398, 09797444158
Dr. D. M. Khandare*
Professor & Director
School Of Commerce & Management Sciences,
S R T M University,
Marketing Practices Of Service Sector In India:

The Role Of Advertising
Mohammad Anwar
Research Scholar,
E-Mail Id: Anwar.Delhi@Yahoo.In
Mob: +91 9999253997
Services Marketing: Challenges Ahead
B
Role Of Service Sector (It-Bpo) In Indian
Economy
Mohammad Aslam**
Mohammad Hussain
Research Scholar
School Of Commerce &
Management Sciences,
Nanded.
S R T M University, Nanded.
Dm_Khandare@Rediffmail.Com
Mdaslam4@Gmail.Com
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Dipa Banerjee
Research Scholar
Vidyasagar University, West Bengal
Department Of Business Administration
Email: Dipa.2003@Gmail.Com, Contact: 09046294632
Dr. Kadam Nandkumar Laxman
M. Com., M. Phil., Ph.D., M.B.A.
Associate Professor And Head, Department Of Accountancy,
Jaysingpur College, Jaysingpur, Dist. Kolhapur 416101
Maharashtra
E.Mail - Nkadam17@Yahoo.Com
Mo. 9850282767
Dr.Suriganesh.M.P
Impact Of Compensation On Employee

Performance And Service Quality: An Empirical
Study Of Selected Hotels In West Bengal
Higher Education In India: A Lucrative Business

Avenue
Location For Services Marketing
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Associate Professor & Head

Dept. Management Studies.
Sri Venkateswara College Of Eng.&Tech
Srikakulam- Andhra Pradesh.
Email: Suriganesh007@Gmail.Com
Dr.Tarakeswararao. Sivvala
Assistant Professor
Dept. Of Commerce & Mgt. Studies,
Dr.B.R.Ambedkar University
Email: Taraksivvala@Gmail.Com
G.L. Gaur
Associate Professor
Economic Administration And
Financial Department,
University Of Rajasthan, Jaipur 302 004
Res. D-601 Malviya Nagar
Jaipur 302 017
Email : Gaurgl@Yahoo.Co.In
Mobile : 09461624205
Gulabsingh G. Girase
College: K.P.B.Hinduja College Of Commerce,
Mumbai,Maharashtra.
Aravind C G.
M.Phil. Scholar,
University Of Kerala Trivandrum.
Mr.Ravindra Dattataray Wagh
Assistant Professor
Gdm Arts Krn Commerce
& Md Science College, Jamner
Tal- Jamner Dist Jalgaon
Maharastra 424206
7620729149/9421912269
Dimple Meena
Assistant Professor
Dr. Ankit Katrodia
Assistant Professor
Department Of Business Management
(M.B.A. Programme)
Saurashtra University
Rajkot - 360 005 (Gujarat)
Snehlata Verma
Research Scholar, Faculty Of Commerce, Banaras Hindu
University, E-Mail Id- Snehlatav2@Gmail.Com, Mobile No8115288172
Pushpa Yadav
University, E-Mail Id- pushpa.phd0210@gmail.com, Mobile No9451602248
Khaja Mohinuddeen J,
Research Scholar (Ph D),
Dept. Of Post-Graduate Studies And Research In Commerce,
Jnana Sagara, Bellary-583 105. Karnataka
Cell: +919449717652
E-Mail: khaja_aims@rediffmail.com
Dr. H.Ramakrishna,
Associate Professor And Research Guide,
Dept. Of Pg Studies And Research In Commerce,
Jnana Sagara, Bellary-583 105. Karnataka
(With Special Reference To Internal Marketing

An Assessment)
Trend Of Market Potential In Service Sector In

India
(A Public And Private Sector Comparison)
Marketing Challenges Of Mtdc [Maharashtra

Tourism Development Corporation
Challenges & Strategies In Marketing Of

Banking Services In India
Important Role Of Indian

Economic Development In Service Sector
Services MarketingA Conceptual Framework

Study Of Target Marketing Strategy Used By
Telecom Service Provider For Rural Market
Customer Satisfaction As A Challenge In

Banking Services- A Study
Revitalizing The Service Sector In India A

Macro Study
Cell: +919481566612 E-Mail: drhramakrishna@gmail.com

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Dr. H.G Vidhate
Principal
Anandrao Dhonde Alis Babaji Collage KadaTal.Ashti Dist Beed

Dr. Hitesh D. Vyas,
Head,
Department Of Business Management,
M. J. College Of Commerce,
Bhavnagar University,
Bhavnagar, Gujarat 364 002
Email:Vyashitesh@Rediff.Com, Mobile No: 094269 20569.
Dr. Ishtiaque Ahmed
Dept. Of Commerce,
Purnea College, Purnea (Bihar)
Email: driahmedar @gmail.com
Impact Of Agriculture On Rural Poverty And

Poverty Alleviation
A Study On Car Users' Understanding For

Service Quality
An Analysis Of Strategies And Challenges Of

Services Marketing
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Dr.A.Vijayakumar
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Associate Professor In Commerce, Erode Arts And Science

College, Erode, Tamil Nadu, India.
E-Mail: drvijayponne_erode@bsnl.in
**Ms.S.Jayachitra
Ph.D., Research Scholar In Commerce, Erode Arts And Science
College, Erode, Tamil Nadu, India. E-Mail:
Chituxdolly@Gmail.Com
Mahesh Kaul
Research Scholar, School Of Hospitality And Tourism
Management, University Of Jammu Mobile No: 09419222048 E
Mail Id: Kaulmahesh@Rediffmail.Com
Jyoti Bahl Assistant Professor, Udhampur Campus, University Of
Jammu Mobile No: 09419118966 E Mail Id:
jyotibahl71182@gmail.com
Dr. K. Rama Prasad, Head, Dept. Of Commerce, S.K.R. Govt.
Degree College, Gudur
Spsr Nellore District, Andhra Pradesh, Email:
Ramprasadreddyk@Gmail.Com , Mob. 9440854268, 9440612502
Dr. Mohammed Kamalun Nabi
Nabijmi@Gmail.Com
Assistant Professor, Department Of Commerce And Business
Studies,
Prof. Kishore Chandra Raut
Kc123raut@Yahoo.Com
Former Head, P.G. Dept Of Commerce
Berhampur University, Odisha.
Dr.Karigoleshwar: Assist. Professor In Commerce And
Management, Govt. First Grade College Jewargi, Dist.
Gulbarga.Email.Id. Shwar143@Gmail.Com.Cell.No.
+9845832843.
Prof.Waghamareshivaji: Professor, Dept. Of Commerce,
Gulbarga University Gulbarga. Email.Id.
Waghamare_Sh@Rediffmail.Com.Cell.No. +9845847527
P.Rathiga
Head, Department Of Computer Applications, Navarasam Arts
And Science College, Erode.
** G.Karthikeyan
Assistant Professor Of Computer Applications, Nandha Arts And
Science College, Erode.
Gautam Kohli
Leveraging Anywhere Banking Services In India:

Issues And Challenges
Demarketing Of Heritage Sites For

Sustainable Tourism Development
In Jammu Region Of J & K
The Customers Perceptions Towards

The Services Of Andhra Bank
Bank Service And Customer Satisfaction: A Case

Study Of Sbi And Icici In The Ncr
Technological Advancement In Indian Banking

Services: Challenges Ahead
An Overview Of Service Industry In India
Customers Perception Towards Service
Research Scholar (2013-2014), Department Of Commerce And

Business Administration
Monirba Campus, University Of Allahabad
Allahabad, Uttar Pradesh, India
Email: Royalgtm@Gmail.Com, Mobile: 09454948797
Quality Of Life Insurance Corporation

Of India: A Factor Analytic Approach
Pro. V. M. Baijal
Professor, Department Of Commerce And Business
Administration
Monirba Campus, University Of Allahabad
Allahabad, Uttar Pradesh, India
Mobile: 09415252630
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Dr. Ashok Kumar Singh*

Associate Professor, Faculty Of Commerce,
Vanijyamahavidyalaya, Patna University, Patna, E-Mail:
Bhargva.Ak26@Gmail.Com
Ravi Kant Diwakar**
**Research Scholar, Department Of Applied Economics &
Commerce, Patna University, Patna, E-Mail:
Ravijournal@Gmail.Com
Lavanya Nupur***
***Research Scholar, Department Of Applied Economics &
Commerce, Patna University, Patna, E-Mail:
Nupurlavanya@Gmail.Com
Mahadeo Rawat
Organization: T.M Bhagalpur University
Email : Mahadeo4321@Rediff.Com
Mobile No:09204199218
Prof.Dr.Ramesh Zumbarlal Pahilwan
(Associate Professor)
Arts & Commerce College,Yeola
Dist:-Nashik (Maharastra)
Tel :02559/265455
Mobile: 9423001098
Email:-Ramesh.Pahilwan@Gmail.Com
Dr. Mahesh Singh Rajput
(Ph.D., M.Phil., M. Com., M.B.A., Net)
Associate Professor & Research Coordinator,
Shri Jagdishprasad Jhabarmal Tibrewala University,
Vidyanagari, Jhunjhunu-Churu Road, Jhunjhunu (Rajasthan)
333001
Mob: 08104883368/09414052491
Mail Id: drmahesh.12776@gmail.com
Farhat Mohsin
Assistant Professor
Manav Rachna International University
Faculty Of Management ,
Faridabad, Hariyana.
Mob: 09871144250
Mail Id: farhat.mohsin@gmail.com
Prof(Dr) Ashok Kumar Saha
Head, Department Of Commerce
T.M.Bhagalpur University
Manas Priyadarshi
Faculty Member
M.B.A. Department
T.M.Bhagalpur University
Role Of Service Sectorin India: A Key

Component Of Indias Trade
Services Marketing Challenges Ahead
Services Marketing:Challengesahead
With Reference Banking Services
Customers Satisfaction Towards Telecom

Services Of A Leading Brand With Special
Reference To Delhi - Ncr
Service Marketing: Challenges Ahead
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Mandirasaha
Research Scholar, Gauhati University, Assam.
E-Mail Mandira37303@Gmail.Com
Mobile No. : 9707037303
Dr. Ashima Sharma Borah
Associate Professor (Hod. Management),
K.C.Das Commerce College, Assam.
E-Mail:Ashimasharmaborah@Gemail.Com
Mobile No. 9954320244
Dr. Maniram K. Dekate, Associate Professor, University
Department Of Commerce, University Of Mumbai. E-Mail:
Maniramdekate@Yahoo.Co.In, Mobile No.9892914919 And
Mr. Ramraj T. Nadar, Assistant Professor, Department Of
Commerce, Guru Nanak College Of Arts, Science And
Commerce, Mumbai. E-Mail: Tramraj@Hotmail.Com, Mobile
No.9930184010
Dr. Masroor Ahmad Beg
Associate Professor
Zakir Husain Delhi College
University Of Delhi
Dr. Meena M. Wadgule
Asst. Professor
Head Dept. Of Comm.
Shivaji College, Kannad Tq. Kannad
Dist. Aurangabad (Maharashtra) Pin- 431103
Dr.Sanjaykumar J Jadhav
Associate Professor (M.Com. M.Phil Ph.D.),
Hod Commerce Dept,
Shri Datta, Arts, Commerce And Science
College, Hadgaon. Dist. Nanded
(Maharashtra)
Mr. Mitesh A Hanwate
Research Student (Mba, Net, Set)
Srtm University Nanded
Asstt. Professor, P.G. Deptt. Of Commerce, College
Of Commerce, Patna-20 E-Mail :
Drrusingh@Yahoo.Co.In , Tel. No. 9431443511
Brajesh Kumar Singh
Research Scholar, B.R.A. Bihar University, Muzaffarpur.
Ms. Anpurna Kumari
Research Scholar, J.P. University, Chapra
Dr. Neeta Deshpande
An Empirical Study On Customer Perception

Towards Service Quality In Organized Retail
Outlets
A Study On Organized Retail Outlets Inkamrup

Metro Of Assam
Indian Banking Sector And Recent Trends In

Service Marketing
Changing Dimensions Of Commercialization Of

The Surrogacy Services In India: A Discourse
Global Perspective In Indian Service Sector : An

Overview
Service Marketing A Future Perspective Of

Indian Banking Sector
Services Marketing : An Analysis Of Empirical

Key Services
A Study On Role Of Management Institutes In

Career Building Of Students:With Special
Reference To Sangli City In Maharashtra
Dr. Osamahhussienrawashdeh
Assistant Professor, College Of Business & Economic, Qassim
University
Qassim - Buraidah City-51452, P.O. Box 6666, Kingom Of Saudia Arabia
Osamahr@Yahoo.Com, Mob. : +00 966531016423
P.Satya Vara Prasad*
Research Scholar (Ph.D.,)
Department Of Commerce And Management Studies
Andhra University, Visakhapatnam 530003
Email.Psatyavaraprasad@Gmail.Com
Bhanotu Venkateswara Rao**
Research Scholar (Jrf) (Ph.D.),
Department Of Commerce And Management Studies
Internal Service Marketing

Discounted Cardscase Study Of
Hopes And Reality
Email Marketing-An Overview
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Andhra University, Visakhapatnam 530003

Email.Bhanotu777@Gmail.Com
Mobile: 09985840597
Dr. Pradeep Kumar Sharma
Dr. Parag R. Kawley
(M.Com. B.Ed., Ph.D.)
Assistant Professor
Vidyabharti College, Seloo,
Ta. Seloo, Dist. Wardha
Paragkawley@Rediffmail.Com
Phatik Chandra Kalita
Assistant Professor
Bongaigaon College, Bongaigaon, Assam
E.Mail Reachphatikkalita@Gmail.Com
Dr. Pooja
Assistant Professor, Govt. Degree College (Boys), Udhampur,
Jammu & Kashmir
Ms. Kusha Jamwal
Lecturer, Spmr College Of Commerce, Jammu, Jammu &
Kashmir State.
Mr.Prabhatranjan choudhury
Asst. Professor, Dept. Of Imba, Bjb (A) College,Bhubaneswar,
Odisha.
Email Id: Prabhatrc@Gmail.Com
Mobile: +91 99373 42747
Dr. Pradip Ghorpade
(M.Phil, M.Com,M.A ,Ph.D)
Associate Professor
Shivaji Mahavidalaya , Gadchiroli
E-Mail-Ghorpade.D.Pradip@Gmail.Com
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Dr. Neel Kamal Purohit
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Associate Professor, S. S. Jain Subodh P. G. (Autonomous)

College Jaipur.
Prashant Bhonsle
Asst. Professor In Commerce
Govt. College Of Arts Science & Commerce Sanquelim Goa.
Affiliated To Goa University.
Email Id: Prashantvbhonsle@Gmail.Com
Mobile No.: 9823805051
Rachna Srivastava Sr Lecturer
Deptt Of Management, Bbdniit, Lucknow 09450390904
Ajayrac123@Yahoo.Co.In
Dr Rajeev Sharma
Associate Professor Deptt. Of Abst University Of Rajasthan,
Jaipur
Dr Rajeev Kumar Saxena
Associate Professor Deptt. Of Eafm Universiy Of Rajasthan,
Jaipur
K.C.Sharma
Associate Professor Deptt. Of Abst University Of Rajasthan,
Jaipur
Dr.Rajiv M. Jadhao
(M.Com, M.Phil ,Ph.D)
Associate Professor
Lok Mahavidalay, Wardha
E-Mail-Drrajivjadhao@Gmail.Com
Dr. Ajay W. Pethe
Marketing Services On Social Media

Human Resource Development By Empowering
Youth Of India.
C
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A Study On The Effectiveness Of Services Of

Training Agencies For Rural Entrepreneurship
Development In Bongaigaon District Of Assam
Conceptualising Gaps Model Of Service Quality

For Achieving Strategic Competitive Advantage:
Theoretical Diagnostics Towards Higher
Education Learning
Eat Out: Childrens Role In Family Decision

Making
Services Marketing: Marketing Services Versus

Physical Goods
A Study On Consumer Brand Preference Of

Fmcg Brands
Marketing Strategies And Customers Opinion

About Amonkar Classic Caterer In Bicholim,
North Goa.
Developing Marketng Strategy And Targeting

Consumers
A Study Of Cosmetic Grren Product
Service Marketing An Overview
Services Marketing : Digital Marketing

Opportunities Abound For The Cpg Industry
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(Mba, M.Com, Mcm, B.Ed ,Ph.D)

Assistant Professor
Mba Department
Datta Meghe Institute Of Engineering Technology & Research
Sawangi(M)
E-Mail-Drajaypethe5678@Gmail.Com
Rajeev
Assistant Professor, Kcess Institute Of Management & Research,
North Maharashtra University, Jalgaon
Email-Rajeevdec_2000@Yahoo.Co.In
Dr.P.T.Chaudhari
Professor And Head Of Department (Commerce & Management),
Kcess M.J.College, North Maharashtra University, Jalgaon
Raju Roy
A Study Of Role Of Brand Equity In Building

Brand Image Of Educational Institutes With
Special Reference To Jalgaon
Service Marketing Of Bank Products - Emerging

Challenges & Its Issues
Services Marketing: Determinant Of Service

Quality And Growth In
Service Sector
Services Marketing For Banking Sector In India Challenges Ahead
Organized Retailing Of Fast Moving Consumer

Goods In Bangalore
-An Empirical Study
Green Marketing The Conceptual

Framework
Assistant Professor., Ckb Commerce College, Jorhat.

E-Mail:Rjuckbcc@Gmail.Com
Mb: 9435181734
Biju Roy
Assistant Professor, J.B. College, Jorhat.
E-Mail:Rybju@Rediffmail.Com
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Mb: 9435375665
Dr. Darekar Ramesh Dagu
Asso. Prof. And Vice Principal
K.T.H.M.
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College Gangapur Road Nashik

Ramdarekar @Rediffmail.Com
9823358874
N. Santosh Ranganath
Faculty Member
Dept. Of Commerce And Management
Dr. B.R. Ambedkar University
Srikakulam, Andhra Pradesh 532410
Prof. G. Tulasi Rao
Principal And Dean
Dept. Of Commerce And Management Studies
Dr. B.R. Ambedkar University
Srikakulam, Andhra Pradesh 532410
Phone: +91-8942-240919(Off)
Fax: 91-8942-281972
Mobile: (0) 94400 69570
E-Mail: Nsranganath@Gmail.Com
Www.Brau.In
Dr. M.Muninarayanappa
Professor And Coordinator, Mbs Course
Bangalore University, Bangalore-560 001
Ravikumar K
Research Scholar, Department Of Commerce
Bangalore University, Bangalore-560 001
Dr. Ravish A. Sarode
(M.Com., M.Phil., M.A.(Eco), Ph.D.)
R.S. Bidkar College,
Ta. Hinganghat, Dist. Wardha.
Email : Ravish_Sarode@Rediffmail.Com
207
Dr. Rinku Jha

Asst. Prof. M.G.P.G Degree College Fatehpur
Dr.Anupama Mehta
S.R.F University Of Allahabad
Dr. Reena Mehta
Asst. Prof. S.H.I.A.T.S Naini, Allahabad
208
Dr. Sanjib Kumar Singh

Asst. Prof., Dept. Of Commerce
Jamshedpur Co-Operative College
Mitu Ahuja
Researceh Schollar
Dept. Of Commerce
Kolhan University , Chaibasa
Jamshedpur
Service Marketing And Its Challenges
Services Marketing : Challenges Ahead
Mitu Ahuja
Researceh Schollar
Dept. Of Commerce
Kolhan University , Chaibasa
Jamshedpur
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Dr.S.S. Jadhav
Service Marketing And Service Quality

Dimension In India
Associate Professor
L.B.S. College Dharmabad Dist. Nanded
&
Mr.Sonone Sandip Laxmanrao
Research Student
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S.R.T.M. University, Nanded (M.S.)

Dr. Sandeep Gaikwad
Head
Shri Muktanand College Gangapur
Dist. Aurangabad
Dr. Sandeep Kumar Goel
Associate Professor
Acharya Narendra Dev College
(University Of Delhi)
Email Id: sandeepgoel77@gmail.com
Mobile: 09811880884
Sandhya.S
Research Scholar
Kerala University Library Research Centre
Thiruvananthapuram
Mob.No.9539792614
Email Id: sandyasadasivan61@gmail.com
Dr. Kuldip S. Chhikara5
Professor, Dept Of Commerce, M.D.University, Rohtak-124001, E
Mail: Kschhikara.Mdu@Gmail.Com
Sangita Rani6
Research Scholar, M.D.University, Rohtak-124001. E Mail:
5
6
Marketing Of Financial Services With Special

Reference To Social Welfare Schemes In Banking
Sector
Services Marketing Mix Of Indian Banks With

Special Reference To Sbi
Contributions Of Corporate Social Responsibility

To Agriculture And Rural Development In India
A Study Of The Perception Of Organized

Retailers Towards The Impacts Of Fdi In Reatail
In India
sd.dahiya.88@gmail.com
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Dr. Sanjay Kanode

Associate Professor
Gramen Seva Mahavidalay, Pipri Wardha
E-Mail-sanjay.kanode@rediffmail.com
Mr. Pravin Kohale
(Be, Mba)
Managing Director , Aims Tutorials Pvt. Ltd, Wardha
Lecturer, Vyankatesh Polytechnic, Yelakeli Wardha
E-Mail-pkohale@gmail.com
Dr.Rajiv M. Jadhao
Associate Professor
Lok Mahavidalay, Wardha
E-Mail-drrajivjadhao@gmail.com
Dr. Sanjay Kaptan
Prof. & Head
Department Of Commerce & Research Centre
Savitribai Phule Pune University
E-Mail: - Sanjaykaptan@Gmail.Com
&
Harbamonrongpi
Teaching Associate
Department Of Commerce & Research Centre
Savitribai Phule Pune University
E-Mail: -rongpiassam@gmail.com
Dr. Sanket Vij
Ugc Research Awardee And Associate Professor
Faculty Of Commerce & Management
B.P.S. Mahila Vishwavidyalaya,
Khanpur Kalan, Sonepat.
Contact No. : 9812310310
Prof. Narender Kumar
Maharshi Dayanand University, Rohtak
Mr.Sanmoy Mallick
Assistant Professor Cum Training & Placement Officer,
Department Of Management(Mba), University Of North Bengal.
Prof. Debabrata Mitra, Dean, School Of Professional Studies,
Sikkim University.
Prof. Dr. B.B. Pradhan
Dean, Shm Cum
Registrar
Siksha O Anusandhan University
Bhubaneswar
Prof. Dr. Sapan Kumar Sadual*
Asst. Professor
Dept. Of Mgmt & Tourism Studies
School Of Hotel Management
Mob: 9437031388 Siksha O Anusandhan University
Bhubaneswar Mob : 9337126313
Mail Id: registrar@soauniversity.ac.in
mail id: sapan.sadual@gmail.com
Dr. P. Ayyappan
Head, Department Of Business Administration, Nandha Arts And
Science College, Erode 52.
Mrs. P. Sathya
Assistant Professor, Department Of Commerce, Erode Arts And
Science College, Erode -9.
Services Marketing: Distinctive

Aspects Of Service Management
Services Marketing : Digital Marketing

Opportunities Abound For The Cpg Industry
Stakeholders And Financial Statement Analysis:

Points To Ponder
Role Of Ecrm In Customer Value Creation: An

Empirical Study Of Perceived Level Of Ecrm
Services
Prof. H J Ghosh Roy

Imsar, Mdu, Rohtak
A Study On The Trends And Opportunities In

The Hospitality Industry In Different Tourist
Places Of Darjeeling Distric, Dooars And
Sikkim.
A Modern Approach For Marketing Of Next

Generation
The Service Marketing Challenges
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Ms.Soumya.M.S.
Management Faculty,
S.B. Arts & Commerce College,
Aurangabad (Maharashtra), India
Ssubramannian@Gmail.Com
Mobile: (0) 93 712 118 21
Dr. Pradip Ghorpade
Associate Professor
Shivaji Mahavidalaya , Gadchiroli
E-Mail-Ghorpade.D.Pradip@Gmail.Com
Services Marketing: Marketing Services Versus

Physical Goods
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Dr. S.N. Waghule
Rural Entrepreneurship Development: Economic

Growth And Policy
Asso.Prof.& Head
Department Of Commerce Anandrao
Dhonde Alis Babaji Collage Kada Tal.Ashti Dist Beed
224
Yasmin Begum R. Nadaf
Role Of Emerging Economy: Challenges,

Opportunities And Strategies For Indian It Sector
Marketing Of Bank Services: An Overview
Asst. Professor Dept. Of Commerce, Rani Chennamma

University Belgaum. Karnataka State
Email:Yasminmehak@Gmail.Com
225
Shamshuddin M. Nadaf Asst. Professor, Dept. Of Commerce,

Government First Grade College, Dharwad. Karnataka State
Email:Shamshuddin71@Gmail.Com
Dr. Patil S. K.7
ASso. Prof. And Head, Dept. Of Accountancy,
B.P. Sulakhe Commerce, College, Barshi - 413, 411, Dist.
Solapur, Maharashtra.
M.No. 9423332023, E-Mail - Skpspatil@Gmail.Com
Research Guide In Commerce, Solapur University, Solapur.
226
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Sheetal Modi
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Asst. Professor, Shital Jigar Mody, Bms Co-Ordinator, K.P.B.

Hinduja College Of Commerce, Email-Id:
Modyshital3@Gmail.Com. Mobile No: 977 3500 281.
Shivakumar
Assistant Professor, Department Of Commerce
Government Degree College, Sindhanur, Karnataka-584128.
E-Mail: Shivab7387@Gmail.Com.
* Dr. M.Shivalingegowda
Associate Professor, Vidya Vardhaka First Grade College, Mysore.
** B.S. Yogesha
** Assistant Professor, Govt. First Grade College, K.R.Nagar.
Dr.Sidharth S.Jadhav
Assistant Professor
Mrs.K.S.K.College,Beed
Snehlata Verma
University, E-Mail Id- Snehlatav2@Gmail.Com, Mobile No8115288172
Cyber Crime: A New Threat In Service Industry
Strategies For Service Marketing
Customer Services In Banks : A Retrospective

Analysis
New Trends In Service Marketing Sector In India
Customer Satisfaction As A Challenge In

Banking Services- A Study
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Pushpa Yadav
University, E-Mail Id- Pushpa.Phd0210@Gmail.Com, Mobile No9451602248
M. Com., M.B.A., M. Phil., Ph.D.
Lecturer
M. Com., M.B.A., M. Phil., Ph.D
Lecturer
W.G. Dist., A.P. W.G. Dist., A.P.
Sudheer Muhammed Km
Department Of Humanities, Social Sciences & Management
National Institute Of Technology Karnataka
Surathkal- 575 025
E-Mail: Sudheerkkm@Gmail.Com
Mob: 08904624162
Co Author: Dr. Sunil C Dsouza
Department Of Humanities, Social Sciences & Management
National Institute Of Technology Karnataka
Surathkal- 575 025
E-Mail:Sunildsouza31@Gmail.Com
Mob: 09886414835
Dr. Suhas A. Nimbalkar,
Associate Professor And H.O.D.
Bharat Ratna Dr. Babasaheb Ambedkar College, Aundh, Pune411007,
E-Mail Suhasa.Nimbalkar@Gmail.Com
Saurabhi Borthakur
Gauhati University
Sujit Sikidar
Gauhati University
Guwahati-781014
Guwahati-781014
Phone No. +919613836656
Phone No. +919864138864
saurabhi.borthakur@gmail.com
Dr. Mahendra Pratap Singh,
Professor Of Commerce & Management Under Magadh
University, Posted At College Of Commerce, Patna 800 020.
Dr. Sumit Prasad Is A Guest Faculty Of Commerce &
Management, College Of Commerce
Patan 800 020
Dr. Vinay Kumar Is A Pgt Commerce, Takshila School, Gaya
(Bihar)
Dr. Sussmita Daxini
Hod, Commerce
Dtss College Of Commerce,
Malad (East)
Daxinisush@Gmail.Com
Mobile: 09322505265
Prof. T.N.Mathur
Professor, Department Of Economic Administration And Financial
Management

(A Study Of Small Scale Retail Organizations)
E-Mail: Drksrao1@Gmail.Com
Mobile: 9949229236
Mobile: 9849828840
E-Mail: Kadalirm@Gmail.Com
Health Seeking Behavior Of People From

Various Alternative Healthcare Organizations
(Hcos): A Research Agenda
Data Base Mis Model For Efectiv Services In

Co-Operative Bnak Management
E-Retailing: Contemporary Issues In

Tax Base Erosion And Profit Shifting
Rural Market In India As Challenges And Ways

Ahead
Its Show Time! Prospects And Challenges Of

Media And Entertainment Services
Impact Of E-Commerce On Changing Consumer

Behaviour And Perception: Study Of Banking
Sector Jaipur
Email: -Triloka.Mathur@Gmail.Com, Mob: - 9414074774

Dr. Mamta Jain
Associate Professor, Department Of Economic Administration
And Financial Management
Email:-Mamta_Deoli@Yahoo.Com, Mob: - 9314505983
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Dr.S.Tarakeswararao
Assistant Professor Dept. Of Commerce & Mgt. Studies,
Dr.B.R.Ambedkar University
Email: Taraksivvala@Gmail.Com
Dr.M.P.Suri Ganesh
Associate Professor & Head
Dept. Management Studies.
Sri Venkateswara Institute Of Technology
Email: Suriganesh007@Gmail.Com
Dr. Tejinderpal Singh
Assistant Professor
University Business School
Panjab University Chandigarh
Mail: Tejinderubs@Gmail.Com
Uma Shankar Kumar
Dr .Prahlad Prasad Suman
Prof. Vishwas Sharma
Prof. Rishi Mishra
Prof. J.K Parmar
Dr. Vijay Kumar Agarwal
Associate Professor- Commerce
Dept. Of Commerce & Management Studies
Govt. P.G. College Lansdowne (Jaiharikhal) Garhwal,
Uttarakhand India, 246 193
Affiliated With- Hnb Garhwal University (A Central University)
Srinagar, Garhwal, Uttarakhand, India
E Mail : Drvkagarwal1111@Gmail.Com
Mob.
09411536583
Resident 01382-222806
Resmi R.
M. Phil Scholar
School Of Business Management And Legal Studies
University Of Kerala
Karyavattom P.O. Thiruvananthapuram-695 581
Kerala, India
Mail Id: Resmi110@Gmail.Com.
Mob: 8943813360
Shafeek.R
Research Scholar,
Bharathiaruniversity
Mr. Abhineet Saxena

Email:-Abhineetsaxena2010@Gmail.Com, Mob:
- 9351270563
Mr. Suresh Kumar Yadav
Sur.Yadav86@Gmail.Com, Mob: - 9782221891
Service Marketing And Its Impact
A Study On Crm Practices In Selected
Commercial Banks In Srikakulam District.
An Empirical Study To Assess The

Perceived Security & Privacy Concern
And Perceived Security & Privacy
Satisfaction Regarding The Use Of
Internet Banking Among Bank
Customers
Stock Market Efficiency In India
A Study On Service Quality & Customer

Satisfaction On Telecom Service Providers
Customers Awareness And Satisfaction On

Utilization Of Technological Based Services Of
Banks (A Study Of Icici Bank)
Mr. Ravindra Kumar
Rsearch Scholar (Jrf)
Dept. Of Commerce & Management Studies
Govt. P.G. College Lansdowne (Jaiharikhal)
Garhwal,
Uttarakhand, India, 246 193
ravinderkumarpunjabi@gmail.com
Mob. 08755376157
Service Marketing Of Nbfcs: With Special

Reference To
Muthoot Finance
Dr. G. Simon Thattil

Professor Department Of Commerce
School Of Business Management And Legal
Studies
University Of Kerala
Karyavattom P.O. Thiruvananthapuram-695 581
Kerala, India
Mail Id: Simon.Thattil@Gmail.Com
Mob: 9496275305
Crm As A Marketing Tool To Arrest Customer
Churn
In Telecom Industry
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Coimbathore.
Email: Rshafeek1@Gmail.Com
Mob:09497720108
Dr.Kuldeep Sharma
Dr.Poonamkakkad
Khyativora
Asst. Professor,
Accountancy & Finance
K. P. B. Hinduja College Of Commerce
Deepukumar
Assistant Professor, Department Of Commerce & Management,
Governmentwomens College
Hunsur, Mysore (Dt) Karnataka &
Nagaprashanth P N
Assitant Professor, Department Of Commerce, Yajmanfirst Grade
College, Periyapattana, Mysore (Dt) Karnataka
Dr. Harpreet Singh,
Assistant Professor,
University School Of Business Studies,
Punjabi University,
Guru Kashi Campus, Talwandi Sabo
Distt Bathinda,Punjab
M: 09501662800
Email: Harry_166@Rediffmail.Com
Jyoti Bikash Chakma
Phd Scholar, Department Of Commerce, Mizoram University,
Aizawl
Corresponding Author, Email: Vikasjchakma@Gmail.Com,
Mobile: 07308188035
Nvr Jyoti Kumar
Professor, Department Of Commerce, Mizoram University,
Aizawl
Emai: Nvrjyoti@Rediffmail.Com, Mobile: 09436352448
Mr. Ghule Kshitij Narendra
Director - Crystal Hitech It Solutions Pvt. Ltd.
Email: Kshitij@Crystalhitech.Com, Kghule86@Gmail.Com
Research Student, Pirens.
University Of Pune
Parag Shah,
Chartered Accountant And Ph.D Research Scholar
Phd Research Scholar Doing Ph.D Course From Kpb Hinduja
College Of Commerce, Mumbai
Tel No -+91-9821310690 Email: Parag_Sha@Hotmail.Com
Dr. Bimal Jaiswal
Senior Lecturer, Department Of Applied Economics, Faculty Of
Commerce, University Of Lucknow, Lucknow, U.P. E.Mail:
Bimalsiyaram@Yahoo.Com
Ph-9453033262
Dr. Manjari Awasthi
Guest Faculty, Institute Of Management Sciences
Mystery Shopping A Way To Improve Service

Quality And Enhance Customer Interface
Aneesh.A.S
Research Scholar,
School Of Business Management And Legal
Studies
Kerala University
Thiruvananthapuram
Email: Anishdoc33@Gmail.Com
Mob: 09745316606
Consumer Attitude Towards After Sales Service
Probing Marketing Orientation Of State Tourism

Corporations -A Managers Perspective
Marketing Of Tourism Services In India
Use Of Computer Application In Management

For Indian Sugar Industry
Dr. J.R Bhor
Asso. Prof. , Dept. Of Commerce
P.V.P College Pravaranagar Tal-Rahata
Dist-Ahmednagar
Research Center
Pravara Institute Of Research And Education In
Natural And Social Sciences (Pirens)
University Of Pune.
Emerging Trends And Opportunities For Payment
Banks And E-Money Solutions To Primarily
Promote Inclusive Finance In India
An Empirical Study Of Development Of Indian

Banking Industry With The Adoption Of
E-Banking
(A Case Study Of State Bank Of India: Lucknow
Circle, Uttar Pradesh)
Ms. Saloni Bhasin
(Jrf) Research Scholar, Department Of Applied
University Of Lucknow, Lucknow, U.P. E.Mail:

Manawasthi09@Gmail.Com
Ph-8127908032
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Dr. Rajeev Prabhakar

Associate Professor, Dept. Of Commerce D.D.U. Gorakhpur
University Gorakhpur
Sandeep Kumar Gupta
Research Scholar, Dept. Of Commerce D.D.U. Gorakhpur
University Gorakhpur.
Email- Sandeepgupta1008@Gmail.Com Contact - 9795372338
Dr. Sangeeta N.Pawar
Associate Professor And Research Guide In Commerce
Department Of Commerce, University Of Mumbai, Ranade
Bhavan, Vidyanagari, Kalina Campus, Santacruz (East)
Mumbai: 400098
Mobile- 9869350773
sangeetanp@gmail.com
Mr. Siddappa
Research Scholar,
Department Of Commerce,
Tumkur University, Tumkur,
Karnataka.
E-Mail: Sidduht@Gmail.Com.
Mobile No: +91 9916214106
Dr. Harish B. Badwaik
Smt. L.R.T. College Of Commerce,
Ratanlal Plot, Akola.Mobile No. 94225 39639
E Mail :Harish_Badwaik@Rediffmail.Com
Dr.Anjali Pandey
Asst. Professor,
D.A. .V.V. M. S. D. G. College, Indore
Email Id:Dr.Anjali70@Rediffmail.Com
Dr.Laxmikant Tripathi, Asst. Professor,
(Commerce) D. A.
V.V. M. S. D. G. College, Indore
Email Id: Lktripathidavv@Gmail.Com
Dr. Sarsare S. M.,
Asst. Professor, Vasant College, Kaij, Dist. Beed.
Mr. Md. Aslam,
Research Scholar, S.C.M.S., S.R.T.M. University, Nanded.
Dr. S. J. Jadhav,
Associate Professor, Shri Datta Arts Commerce College, Hadgaon.
Arvind K. Raut
Asst. Prof & Head, Dept. Of Commerce
G. D. M. Arts, Shri. K. R. N. Commerce
& M. D. Sci. College, Jamner Dist. Jalgaon
E-Mail: Rautarvind98@Yahoo.Com
Mob. No.: 9657261875
Dongre S.V
Kamble Balaji.G
Dr. Anjana Modi
Faculty Member
Department Financial Management
Shree Jain Post Graduate College,
Near Ram Ratan Kochar Circle,
Nokha Road, Gangashahar, Bikaner
Ph.: 0151-2232178, Mob.: 09414967711
Economics, University Of Lucknow,

Lucknow, U.P. E.Mail:
Saloneee2011@Gmail.Com Ph-8005032392
A Study Of Service Marketing In India
Service Marketing: A Study Of Indian Scenario
Current Scenario Of Telecom Industry In India

Dr. B.H. Devaraju
Director,
Sri Siddhartha Research Centre,
Sri Siddhartha First Grade College,
Tumkur, Karnataka.
A Study Of Potential Of Medical Tourism In

India
Challenges In Service Marketing And Future

Aspect
Challenges Of Service Sector: A Study Of Cyber

Cafes In Nanded City
A Study Of Internet Banking Process And

Practice Of State Bank Of India
A Study On Challenges In Services Marketing
"Service Marketing: Challenges Ahead"

[A Case Study Of It Services]
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Email: Skumarmd.63@Gmail.Com
Dr. Krishan Kumar Khatri
Faculty Member
Department Of Computer Science
Shree Jain Post Graduate College,
Near Ram Ratan Kochar Circle,
Nokha Road, Gangashahar, Bikaner
Ph.: 0151-2527851, Mob.: 09413143722
Email: Krishankhatri27@Gmail.Com
Dr. A. Sajeevan Rao,
Professor (Marketing), Bharati Vidyapeeth University, New Delhi.
Dr. R K Sharma, Professor (Finance), Bharati Vidyapeeth
University, New Delhi.
Sonali R. Kshirsagar
Assistant Professor (Mba)
Department Of Management Science
Dr. Babasaheb Ambedkar Marathwada University
Measuring Service Quality In Indian Cellular

Industry-A Model Of Perceived Quality,
Satisfaction And Loyalty
Improving Human Resource: Future Prospects Of

Customer Relationship Management For Growth
Of Banking Sector
Service Marketing: Challenges Ahead

Services And Intangibles Go Hand In Hand
Marketing Of Services Problems And

Challenges Ahead
Aurangabad, Maharashtra (India)-(0240)2403377,

9665336689
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Kshirsagar_Sonali123@Yahoo.Com
Dr.P.B.Ashturkar
Associate Professor & Head-Business Law
K.R.M.Mahila Mahavidyalaya, Nanded, M.S., India
Prashant_Ashturkar59@Rediffmail.Com,
Prashant_Ashturkar@Yahoo.Com
Dr. P.K.Yadav
Professor
Mjp Rohilkhand University, Bareilly (U.P)
IndiaTel: +91581-2525339, Mobile : +919412293114 E-Mail:
Pkyadav_Bly@Yahoo.Com
Dr. P.B.Singh
Associate Professor
India
Tel: +91581-2423594, Mobile :+919458612146
E-Mail: Pb_Singh1967@Yahoo.Co.In
Bharat Chandra Malik

Ph.D Scholar,
Dept. Of Business Administration, Utkal University
Bharatmalik061981@Gmail.Com
Mobile No-9437902908
Prof. Murlidhar A. Lokhande,
Department Of Commerce, Dr. Babasaheb Ambedkar Marathwada
University, Aurangabad
C.N.Chobe, Research Scholar, Department Of Commerce, Dr.
Babasaheb Ambedkar Marathwada University, Aurangabad
Ms. Kalpana M. Gholap
Jets Zulal Bhilajirao Patil College,
Dept. Of Commerce And Management
Email: Gholapkalpna@Gmail.Com Mob. No. 9765535541
Dr. B.H. Devaraju
Associate Professor And Director
Sri Siddhartha Research Centre Tumkur
Ms. Anshikha Saxena

Lecturer
Department Of Adult Continuing And
ExtensionEducation
India
Mobile :+918533090236
E-Mail: Anshikasaxena9@Gmail.Com
Analysis Of Service Quality Dimensions In

Commercial Banks
An Empirical Study Of Awareness And

Perceptions Of Rural Investors
Role Of Service Marketing In Service Sector Of

India
A Study On E-Marketing Challenges And

Opportunities
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E-Mail--- Devarajubh777@Gmail.Com
M-9448412777
Renuka Radhya
Research Scholar
Sri Siddhartha Research Centre Tumkur
Ravi.Ammu123@Gmail.Com
M- 9916855126
Nilmani Tripathi
Assistant Professor
Department Of Commerce,
School Of Management And Commerce,
Guru Ghasidas Vishwavidyalaya (Ggv) [A Central University]
Koni, Bilaspur
Chhattisgarh - 495 009
India
University Website: Www.Ggu.Ac.In
E-Mail: Saineel9@Yahoo.Com University Website:
Http://Www.Amity.Edu E-Mail: ntripathi@ggn.amity.edu
Dr. Ashutosh Mohan,
Assistant Professor (Mktg. & Scm), Faculty Of Management
Studies (Fms), Banaras
Hindu University (Bhu), Varanasi 221005 (India); E-Mail:
Ashutoshmohan1@Gmail.Com
Dr. Alpana Mohan,
Associate Professor, V.M.L.G. Post Graduate College, Ghaziabad
(India); EMail:
Alpana.Mohan@Gmail.Com
Dr. Rajesh Timane,
Assistant Professor, Department Of Management, Dhanwate
National College, Nagpur (Timane.Rajesh@Gmail.Com, +91
98609 31040)
Dr. H.C. Purohit
Dean,
Faculty Of Management Studies
Department Of Business Economics
Vbs Purvanchal University, Jaunpur (Up) India
222001
e-mail: hcpurohit_mbe@rediffmail.com
hcpurohit_mbe@yahoo.com
Dr B D Kompalwar, Dr Datta S Yadav, Mr Sachin P Pawar.
Peoples College Nanded,
Iyer seethalakshmi balakrishnan
(Asst. Prof. Accounts Department, Vpms K.G. Joshi
College Of Arts And N.G. Bedekar College / Mumbai
University, India)
New Product Development And Its Impact On

Profitability A Case Study Of Bajaj Auto
A Study Of Unorganized Retailers Supply Chain

Management (Scm)
Practices In Emerging Indian Retail Sector
Dr. Ishi Mohan,
Assistant Professor, Faculty Of Commerce (Foc),
Banaras Hindu University (Bhu), Varanasi
221005 (India); EMail :
Ishimohan@Gmail.Com.
A Study Of Challenges And Trends In

Educational Services In India
Dr. Vasant Ukinkar, Associate Professor,
Department Of Commerce, Dhanwate National
College, Nagpur (+91 94231 00101)
Consumer Perception, Satisfaction And Future
Intention Of Service Quality: A Study Of OnLine Retailing
Digital India: A New Dimension In E-Marketing
A Study Of Customers Preference With

Reference To Store And Online Shopping In
Kalyan City
Understanding Financial Innovations For

Efficient Services Marketing
Dr. Kishori jagdish bhagat

(Vice Principal, Pragati College Of Arts And Commerce,
Dombivli East)
274
Prof. Suhbhro Mihael Gomes,

Professor Under Colombo Plan, Gaeddu College Of Business
Studies, Royal University Of Bhutan, Gedu, Chukha, Bhutan
(Under Ministry Of External Affairs, Government Of India
Deputation)
Aditya Banerjee,
Sr. Lecturer, Gaeddu College Of Business Studies, Royal
University Of Bhutan, Gedu, Chukha, Bhutan
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Sandhya.S
Research Scholar
Kerala University Library Research Centre
Thiruvananthapuram Mob.No.9539792614
Siji.O.K
Research Scholar
Schools Of Business Management &
Legal Studies. University Of Kerala
Thiruvananthapuram
Mob.No.9633591818
Email Id: Sandyasadasivan61@Gmail.Com
Sijikumar.O.K@Gmail.Com
Dr. Pallavi & Dr. Priyanka
Assistant Professor In Commerce, Rajiv Gandhi South Campus,
Banaras Hindu University, Barkachha, Mirzapur.
Email: Pallavi.Com@Gmail.Com
Dr. Ashish J. Dave,
(Associate Professor of Statistics\Commerce)
Smt. C.C Mahila Arts & Sheth C.N Commerce College,
Visnagar 384315 (Gujarat)
Ph. O: (02765) 223484, R: 09375078001, M: 09328078001.
E-Mail: Ajd1667@Gmail.Com
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Contributions Of Corporate Social Responsibility

To The Agriculture And Rural Development In
India
Rural Marketing Strategies Of Telecom

Companies
Shree Hari Niwas, Plot No. 54, Mahamanapuri
Colony, Varanasi 221005
Dr.Priyanka14@Gmail.Com
Challenges Faced By Service Marketing Units: A
Comparative Study Of Selected Public And
Private Financial Units With Reference To North
Gujarat Region
Prof. (Dr.) R. L. Godara, (Vice Chancellor)
Hemchandracharya North Gujarat University,
Patan. (Gujarat)
Ph. O: (02766) 230456, R: 230133, M:
09558095921
E-Mail: Godara_Rl@Yahoo.Co.In .
Importance And The 7 Ps Of Services Marketing
Another E In E-Commerce
Dr. Jitendra Ahirrao,
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Associate Professor, Department Of Commerce,Smt. Dankunwar

Mahila Mahavidyalaya, Jalna-431203. (Maharashtra)
Shubhro Michael Gomes
Professor Under Colombo Plan, Royal University Of Bhutan,
Gaeddu College Of Business Studies, Gedu, Chukha, Bhutan [On
Deputation Of Ministry Of External Affairs, Government Of
India]
Swati Goswami
Research Scholar
University Of Allahabad
Vinay Kumar Yadav1 And Prof. Sanjay Medhavi2
Doctoral Student1 And
(Associate Professor & Head) 2
Department Of Business Administration, University of Lucknow
Vinayrajkumar1989@Gmail.Com
Contact No-+918009967759
Prashant Madhukar Shinde

Assistant Professor
Anna Leela College Of Commerce And Economics, Kurla,
Mumbai
Contact No. : 9561415515
Email Id: Prashantmshinde78@Gmail.Com
Dr. (Mrs.) Kishori Jagdish Bhagat
Vice Principal
Pragati College Of Arts & Commerce
Abhik Kumar Mukherjee

Assistant Professor, Department Of Business
Management, University Of Burdwan, Burdwan
E-Retailing Opportunities And Challenges
Impact Of Social Media On Entry Mode

Strategies Of Indian Small Service Enterprises.
A Study On Effectiveness Of Sales Promotion

Measures On Youth By Online Retail Shops With
Reference To Mumbai City
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Contact: 9819340105
Email Id: Kishoribhagat@Rediffmail.Com
Dr. Rahul S. Kharabe
Assistant Professor
Department Of Business Management,Rashtrasant Tukadoji
Maharaj Nagpur University,Nagpur
Asst. Prof. Samadhan K. Khamkar
Department Of Marketing,
Navinchandra Mehta Institute Of Technology & Development,
Dadar, Mumbai, India, Email: Khamkar14@Gmail.Com,
09324671438
Dr. Keshav. Y. Shinde
Principal, S.G.M. College Of Commerce And Economics, Charni
Road, Mumbai, India
Dr. Ajay Mishra,
Professor, Institute For Excellence In Higher Education, Bhopal.
Email Ajay.Iehe@Gmail.Com
Mob : 9754195975
Dr. N.R. Das,
Professor, Institute For Excellence In Higher Education, Bhopal.
Email - Nityaranjandas15@Gmail.Com
Mob : 9425680673
Mobile 8989162119,Email : Shashwat.Iehe@Gmail.Com
Dr.Rajanikant verma,
A Role Of Online Shopping Marketing Services

To Attract Customers: An Opportunity And
Challenges To Customers Of Nagpur City
Influence Of Service Prouct Levels On Consumer

Behaviour An Emperical Study On Healthcare
Industry
Information Technology Services :

Performance And Prospects
Mr. Shashwat Mishra, Student Management

(Honours)
Institute For Excellence In Higher Education
Indian Economy And Dependency On Global

Energy Source
Associate Professor, Commerce Department, Zakir Husain Delhi

College (Eve.), University Of Delhi., Delhi, India. Mobile:
09810836628, E - Mail: verma.rajanikant@gmail.com
Mr. Kaushalendra Pal Singh,
Assistant Professor, Commerce Department, Zakir Husain Delhi
College (Eve.), University Of Delhi., Delhi, India.
Mobile:08586849392
E-Mail: kaushal.cfa@gmail.com
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Dr. Udayan Samajpati
Assistant Professor
Vasanta College For Women
Rajghat, Varanasi-221001
Udayansamajpati@Gmail.Com
Contact: 09935130917
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Dr. Priyanka Varanasi

Dr. Pallavi
Assistant Professor, Rajiv Gandhi South Campus, Banaras Hindu
University, Barkachha, Mirzapur
Dr. Rakesh Kumar
Assistant Professor In Commerce
Shaheed Bhagat Singh College
University Of Delhi- India
Email Id: Rakeshkumardoctor@Yahoo.In
Anil
Kumar
Assistant Professor In Commerce
Guru Nanak Dev Khalsa College
University Of Delhi- India
Email Id: Anilpanu@Rediffmailo.Com
Services Marketing: A Synopsis
Dr. Shashi Yadav

Assistant Professor
Faculty Of Commerce
Banaras Hindu University, Varanasi
Shashi.Vns1@Gmail.Com
Contact: 08853754775
Service Sector Of India: Emerging Dimensions
Service Sector Of India And The Future Of

Indian Retail Industry
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Dr.Anthony Rodrigues
Associate Professor
Fr.Agnel College Of Arts & Commerce
Pilar-Goa-403203 ( M-09326109072)
E-Mail:Dr.Anthonyr@Gmail.Com
And Anson L Albuquerque
Research Scholar
Monica Daniel Penkar
Research Scholar
Kpb Hinduja College Of Commerce, Mumbai
&Assistant Professor
St. Gonsalo Garcia College Vasai (West), Thane- 401 201 Mobile:
9892876682
Monicapenkar@Yahoo.In
Shreyanshu Singh , Ankita
* Research Scholar (Jrf), Department Of Applied Economics,
Lucknow University, Lucknow-226007
Email Id- Shreyanshu_7@Yahoo.Co.In
Dr. Bhavesh A. Lakhani
Asst. Prof. In commerce
Shri K.K.S.Government Commerce College
Maninagar (e) ahmedabad-8
email-profblakhani@gmail.com
Anil Pande
Assistant Professor
Jamnalal Bajaj Institute of Management Studies, University of
Mumbai
56, D. N. House, H.T. Parekh Marg,
BackBay Reclamation, Curchgate, Mumbai
anilpande@jbims.edu
cell No- 9323998181/ 9561414231
Dr. Dawkar K. D.
Shri Bankatswami College, Beed.
kddawkar@rediffmail.com
Mobile No. 8275497886
Dr.Ramesh.B.Agadi
Professor of Management
Chairman Post Graduate Studies & Research in management,
Gulbarga University email agadiramesh@gmail.com
Mb - (o) 08472-263283, (M) 09342331314
Ritesh Gupta
Consultant & HoD
School of Business Management
Footwear Design & Development Institute, Rohtak, India
ritesh1215@gmail.com
A Study Of The Perception Of College Students

With Reference To The Use Of E Banking
Technologies In Banks
Bridging Gaps For A Better

Tomorrow: A Case Study Of
Indian Automobile Service
Sector
CSR Practices: Need Of The Hour
A SERVICE MARKETING A
CHALLENGING PATH
HEALTHCARE SERVICES MARKETING: PR

ISSUES
B.P. Kamble
Assistant Professor
Elphiston College of Arts, Commerce and
Science,
KalaGhoda, Churchgate, Mumbai.
Performance Counseling A Study Relating to

Employees of Selected Organizations
ANALYTICAL STUDY OF FOREIGN
30/11/14
INVESTMENTS IN RETAIL SECTOR-AN FII

PERSPECTIVE
Dr. Sunil Kumar Gupta

Professor, School of Management Studies & Commerce,
Indira Gandhi National Open University, New Delhi
sunilk4gupta@yahoo.co.in
Dr. Smt. Patil G. Y.
Rural development and agro based schemes
30/11/14
299
Dr.Mrs. Harjoth Kaur,

Y.Satyanarayana
offered by Z. P.
SERVICE EXCELLENCE: A STUDY WITH
REFERENCE TO BANKS IN KARIMNAGAR
30/11/14
300
Dr.M.Nagaraja,
Vice Principal
S.D.Signodia College of Arts & Commerce and P.G.Centre,
Charkaman, Hyd-2
Email:m.nagarja53@yahoo.co.in, Mob:9246599673
Dr.D.M.Khandare, Prof & Head
2/12/14
298
SERVICES MARKETING WITH DUE

EMPHASIS ON SPIRITUAL BRANDING -----CHALLENGES AHEAD"
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Dept.of Business Management , School of Commerce &

Management
Sciences, Swami Ramanand Teerth Marathwada University,
Nanded
Email: dm_khandare@rediff.com Mob: 9423441871
Dr. Amrit Pal Singh
Ms. C.P. Bohra
Saptadweepa Shan
Research Scholar,Department of Commerce,
Gauhati
University, Guwahati, Assam
saptashandilya@gmail.com
Dr Aparajeeta Borkakoty
Professor, Department of Commerce,
Gauhati University,
Guwahati, Assam
apara_jeeta@yahoo.com
Dr. ANJANA MODI
Faculty Member, Department Financial Management
Shree Jain Post Graduate College, Near Ram Ratan Kochar
Circle, Nokha Road, Gangashahar, Bikaner
Dr. Krishan Kumar Khatri
Faculty Member, Department of Computer Science
Shree Jain Post Graduate College, Near Ram Ratan Kochar
Circle, Nokha Road, Gangashahar, Bikaner
Promotional measures adopted by small business

with special reference to Guwahati city
02/12/2014
C
A
SERVICE MARKETING: CHALLENGES

AHEAD"
[A Case Study of IT Services]
08/12/14

67th All India Commerce Conference paper presentations

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67th All India Commerce Conference

KIIT University Bhubaneswar- 27, 28, 29 December-2014

Name and address of the participant

Dr Divya Gupta Chowdhry,

Sustainable India: A study on Green mapping in

Challenges and strategies in service marketing:

Dr. Santoshkumar Benur

Service Sector: A Study of Growth, Opportunities

Service marketing;- Challenges ahead

Emerging Retailing Service Sectors in India

Strategy for Strengthening Consumerism in

Service Marketing For Higher Education

Prof. Ramkrushna More College, Akurdi

Emerging Health Care Service Sectors in

Challenges In Services Marketing In India

Residents Perception of Tourist Destination: An

Residents Perception of Tourist Destination: An

A Study On Customers Usage And Expectancy

Dr. Amrik singh sudhan

Problems And Prospects Of Service Marketing:

Service Rural Marketing in IndiaChallenges Ahead & path ahead.

Financial Services in India & Its Future Prospects

Employees as Internal Customers in services

Development of Hospitality Services in India

Asst. Professor, VPMs Joshi Bedekar college, Thane

Dr. Suman Pahal

Online Retailing: Ever or Never

Crm Practices In Restaurant Business

An Overview Of Indian Service Sector And Its

Pawan Kumar Poddar,

Prin. Dr. Sudhakar Jadhawar

Dr. KINGSHUK ADHIKARI

E-mail marketing services

Assessing Service Quality In Public Sector Banks

A Critical Analysis of E-marketing Service &

Consumer Behavior and Preference towards

The Service Quality Dimensions And Patient

An Empirical Analysis On Consumers In

Marketing Of Organic Food Products And

Ethical Challenges in Service Marketing

Service Marketing: Issues and Challenges

D.N. College, Masaurhi ,Patna

Dr. DUMBRE G. M.,

Womens Empowerment: Education As A Tool

Mobile Advertising - Challenges and

Marketing Of Ayurveda Health Services-A Case

Marketing Mix: An Analytical Study on the

Challenges And Strategies In Services Marketing

Barriers to Cultivate the Internet Enabled

Services Marketing In India:

Services Marketing: Challenges Ahead

Services Marketing : An Analysis Of Empirical

Impact Of Flood In Jammu & Kashmir On

Way Forward Innovative Service Marketing

Dr. P.N.Harikumar, Associate Professor & Head, Post-graduate

Impact Of Service Marketing Elements On The

Emerging Trends In Tourism Marketing In

Sri. Rajamanya S. S.,

Dr. Rajesh Kumar

Understanding & Satisfaction of Customers in

Sector 10-D, Chandigarh UIET, Panjab University, Chandigarh

Customers Satisfaction on DTH Services

Indian FOREX Market: A malnourished baby in