MIDTERMS

Attitudes evaluation of ideas, events,

objects or people
ABC model attitude
Affective Component
Behavioral Component
Cognitive Component
POSITIVE ATTITUDE
Positive thinking
Constructive thinking
Creative thinking
Optimism
Motivation and energy to do things
and accomplish goals
Attitude of happiness
Watch body language nonverbal
communication
NEGATIVE ATTITUDE
Can quickly creep into your life
Way you look at everything
It keeps you from trying new things
Can also keep you from maturing and
learning
Can lead to sadness, depression,
stress, and giving up on life
Take away energy and motivation.
Instead of a go better
Types of physical movement
Facial expression integral when
expressing emotion through the body
Body
posture

dominance,
submission
Gestures movement made with
body parts, arm gestures
Handshakes
Tips for staying motivated
1. Set goals start with simple goals
then progress to large range goals
2. Make it fun fin sports or
activities that you enjoy
3. Make physical activity part of
your daily routine
How to stay motivated
1. Find the good reasons
a. Material reward
b. Personal gain
c. Feeling of accomplishment
d. Stay closer to your bigger goals
2. Make it fun

3. Take different approach

4. Recognize your progress
5. Reward yourself
15 simple ways to get confidence
back
1. Find your comfort zone
2. Change your thoughts
3. Smile like you meant
4. Dont slouch
5. Take baby steps
6. Clean yourself up
7. Face your fear
8. Define yourself
9. Embrace mistakes
10.
Live in the present
11.
Take inventory knowledge to
use it
12.
Socialize
13.
Play game
14.
Do something crazy
15.
Try again
Fundamental techniques in handling
people
Dont
criticize,
condemn
or
complain
Give
honest
and
sincere
appreciation
Arouse the other person am eager
wants
Etiquette set of rules that govern the
expectations of social and during
behavior in a workplace, group or society
Table manners visible signs that you
are a polished and knowledgeable
professional
Display manners act of kindness and
respect to your fellow beings
Manners way something is done/
happens
The way that a person normally
behaves especially when with other
people
Behavior while with other people
The basics
1. Good manners come from the
inside and do not change
2. Etiquette rules comes from the
outside and are always changing
Proper shake

1.
2.
3.
4.
5.
6.

Involves eye contact

Is firm but painless
Lasts about 3 seconds
Takes only 2-3 pumps
Starts and stops crisply
Doesnt continue through the entire
introduction
Art of introduce people
Make sure you do it even if you
forget names, get confused
Etiquette points
Use please and thank you and always be
polite to others
Smile it is the ultimate gesture
understood by all
Dining etiquette should begin the
minute you walk into a dining event
Napkin use
Place your napkin on lap after
everyone has seated
Fold your napkin
Grooming process of making yourself
look neat and professional business like
Overall cleanliness
Hair
Nails
Teeth/ oral hygiene
Make up
Benefits of grooming
1. Makes one look attractive
2. Build up self confidence
3. Helps in better appearance
Some of these perceptions people
can
form
solely
from
your
appearance are:
Your professionalism
Level of sophistication
Your intelligence
Your credibility
Grooming and appearance
Dressing - have an impact on self,
colleague
Your clothes convey the message that
you
are
confident,
presentable,
ambitious and sincere
Grooming standards for men

Hair above ears and around the neck

should be tapered
On back of neck should not touch
collar
Mustaches should be trimmed
Sideburns must not extend below the
midpoint of the ear
Belt should not be too large or small
Shoes high quality black lace up shoes
Tie put the perfect dimple on your neck
tie
Socks
Handkerchief
Wallet
Accessories (watch)
Nice and quality watch
Dont go for something too
flashy/sporty
DOS for her
Always look professional
Dress for the audience
Wear clothes that fit you
Make sure your clothes are pressed
Face shape
Oval forehead is wider than the chin
Prominent cheek bones
Round face is almost as wide as it is
long
Long forehead, cheekbones and jaw
lines are all about the same width
Square square jaw is the feature that
is most obvious
Heart similar to the oval but the chin
tapers to a point
Diamond not as common as the other
faces
Highly angular
Widest at the temples
Make up something that accentuates
features
All we need is daily care and
nourishing