Académique Documents
Professionnel Documents
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Page i
BEST
Document Information
Prepared for
Program Name
Date
November 2015
Contact Information
Cardno Emerging Markets (Philippines) Inc.
Floor 3B, 111 Paseo de Roxas
Paseo de Roxas corner Legaspi Street
Makati City, Philippines 1229
Telephone: +63 2 892 0350
Facsimile: +63 2 817 9978
Mobile: +63 917 527 7082
philippines@cardno.com
www.cardno.com/emergingmarkets
Revisions
Rev #
1
Updates
Initial draft
Date
1 Aug 2014
Drafted
Williams
Reviewed
Mary Ann Cheng,
Program Manager
Approved
Ian Porter, Cardno
Country Manager
Revised draft
10 Nov 2015
Williams
Cardno. Copyright in the whole and every part of this document belongs to Cardno and may not be used, sold, transferred,
copied or reproduced in whole or in part in any manner or form or in or on any media to any person other than by agreement
with Cardno.
This document is produced by Cardno solely for the benefit and use by the client in accordance with the terms of the
engagement. Cardno does not and shall not assume any responsibility or liability whatsoever to any third party arising out of
any use or reliance by any third party on the content of this document.
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BEST
Office Phone
Office Mobile
Email address
Greg-Ryan.Gadsden@best.org.ph
Des Perkins
Operations Manager
+63 9178697541
Des.Perkins@best.org.ph
Jane Deita
Deputy Operations
Manager
+63 9178697546
Jane.Deita@best.org.ph
Office Phone
Office Mobile
Email address
James Young
Country Manager
james.r.young@cardno.com
Jane Papasergio
Contractor Representative
jane.papasergio@cardno.com
Frances Maldo
Office Manager
frances.maldo@cardno.com
Office Phone
Office Mobile
Email address
Kristen Collins
Area Manager
kristen.collins@cardno.com
Sarah Hamilton
AsiaPacific HSSEQ
Representative
sarah.hamilton@cardno.com
Lucy Brown
Support Services Manager
lucy.brown@cardno.com
Australian Government Hotline: For afterhours emergencies call +63 2 757 8100, follow the prompts
to transfer to the Department of Foreign Affairs and Trade toll free hotline or call direct: +61 2 6261
3305
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BEST
Table of Contents
1
Introduction ................................................................................................................. 1
Purpose ........................................................................................................................ 1
Policy ........................................................................................................................... 1
10
Communications ......................................................................................................... 6
11
12
Important Contacts...................................................................................................... 7
13
14
15
16
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BEST
Definitions
BEST
CALABARZON
DepEd
DFAT
DOM
LES
MIMAROPA
NCR
NPA
OM
Operations Manager
PSA
SA
Security Adviser
SFP
SMT
SRA
SRF
TL
Team Leader
TTA
TTA
UN
United Nations
UNDSS
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BEST
Introduction
This Field Security Plan intends to provide all staff and advisers working on the Basic Education
Sector Transformation (BEST) Program with a comprehensive understanding of their living and
working environment as well as a sound basis for managing security risks at program locations.
Purpose
The purpose of this plan is to inform BEST staff of the security situation, guidelines, policies, and
operating procedures for the program.
The Field Security Plan will be reviewed quarterly and updated as required. Ultimately, the Security
Management Team decides what changes need to be incorporated into the Field Security Plan.
Revisions may be based on: 1) any observed changes in the threat environment; 2) changes in the
Program teams organisational structure; and 3) lessons learned that can be incorporated into planning
to improve the overall effectiveness of the security program.
Policy
Security plays an integral role in delivering program objectives and involves providing for the protection
of our people, assets and reputation. Cardnos commitment to security is documented in Cardnos
Group Security Policy (available upon request from Cardno). Management is committed to ensuring
that employees and the organisation:
> Provides for the safety of people and the public.
> Maintains and enhances the organisations reputation within the market place and amongst
stakeholders.
> Acts ethically.
Where it is necessary to prioritise the focus of management, the organisation will:
One:
Protect the health and safety of its people, their families and others affected persons.
Two:
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BEST
> The Operations Manager serves as the Security Focal Point is based in Manila and is responsible
for the day-to-day coordination and compliance of security programs and activities. The assigned
Security Focal Point is Des Perkins. In the absence of the Operations Manager, the Deputy
Operations Manager assumes all responsibilities of the Operations Manager related to safety and
security.
> The Security Adviser serves as the subject matter expert for the development and implementation
of security programs, plans and activities. The designated Security Adviser is Matt Williams.
Security Management Team (SMT): The SMT consists of the Country Manager, Contractor
Representative, Team Leader, Security Focal Point, and the Security Adviser. The SMT meets
regularly to discuss any required updates to the Security Risk Assessment and the implementation or
required control measures.
Security Risk Assessment: Supported by the Security Adviser, the SMT shall identify, evaluate, and
proactively address security risks. Where appropriate, mitigation measures should be put in place to
reduce operational risks. The Security Risk Assessment should be evaluated and updated quarterly, or
as required.
Security Controls and Minimum Operating Standards: The Security Adviser shall recommend to
the SMT security procedures, standards and programs that are risk appropriate and aligned with the
nature and scale of program operations.
Legal, Regulatory, and Statutory Requirements: Security programs, policies, and procedures shall
comply with all legal, regulatory, and statutory requirements.
No Gun Policy: Personnel are not permitted to carry firearms while on official assignment or while in
program vehicles or facilities.
Audit: Compliance with security policies and procedures is regularly tested and checked during
periodic audits. Pacific Strategies and Assessments Inc shall conduct an annual audit of the security
program to ensure the organisations conformity with the security protocols.
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BEST
Definition
Regions
Analysis
No regions identified
N/A
There is widespread armed conflict within the region and clashes are
regularly reported between government forces and insurgent and
criminal groups. The Philippine Government is not able to adequately
maintain law and order in the province.
Acts of terrorism are regularly reported in Sulu and Basilan; the terrorist
group Abu Sayyaf maintains a presence in the area and has launched
attacks against Filipino and Western interests.
Over the last five years, the NPA is not known to target foreign
government organizations, development agencies, or international
personnel.
There is limited medical care available, and serious medical issues may
require medical evacuation.
Region IX Zamboanga
Peninsula
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Risk
Level Three Moderate
Definition
Occasional multiple threats exist; risk
controls are required to mitigate
threats; threat environment requires
regular monitoring.
BEST
Regions
Davao City
Region V -- Bicol
Analysis
The NPA is active in the area, with multiple incidents reported each
month. The main targets include military / police personnel, government
officials and corporations engaged in mining, agribusiness,
telecommunications, and heavy industry. The NPA primarily operates in
the rural most regions.
Over the last five years, the NPA is not known to target foreign
government organizations, development agencies, or international
personnel.
There is limited medical care available, and serious medical issues may
require medical evacuation.
Cagayan de Oro
Region I Ilocos
Region II Cagayan
Region IV-B -- MIMAROPA
(except Southern Palawan)
Region VI Western Visayas
Region VII Central Visayas
Negros Island Region
Region VIII Eastern Visayas
Quezon Province
Cebu City
Petty street crime is common throughout the NCR and targets both
foreign and local nationals. Public transportation and crowded public
markets are hot spots for petty crime.
Confidence scams are common throughout the NCR and target both
foreign and local nationals.
Violent crime does occur throughout the region but is mostly confined to
the most impoverished areas of Metro-Manila.
Natural disaster risks include heavy rain / flash flooding, severe tropical
weather, volcanic activity, and earthquakes.
Level One Minimal
No areas identified.
N/A
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Region
Metro Manila / National Capital Region
Cebu City
Region III Central Luzon
Region IV-A CALABARZON (except Quezon
This section of the Field Security Plan pertains Level Two Areas. The current risk in Metro-Manila is
assessed to be LOW. Minimum Security Controls shall be reviewed if the risk is raised or lowered.
Location
Category
National Capital
Region
General
Vehicle Transportation
Program Implementing
Office
NCR
Hotel Accommodations
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BEST
6
Risk
Davao City
Region V -- Bicol
Level Three
Moderate
Occasional
multiple threats.
Cagayan de Oro
Region I Ilocos
Region II Cagayan
Region IV-B -- MIMAROPA (except
Southern Palawan)
Region VI Western Visayas
Region VII Central Visayas
Negros Island Region
Region VIII Eastern Visayas
Quezon Province
This section of the Field Security Plan pertains to Level Three Areas. The current risk in these areas is
assessed to be MODERATE. Minimum Security Controls shall be reviewed if the risk is raised or
lowered.
Location
Level Two Areas
Category
General
Transportation
Program Office(s)
A security assessment is conducted by the Security Adviser. Followup assessments are conducted regularly.
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Location
Category
BEST
Hotel Accommodations
ELEVATED
THREAT
CONDITIONS
7
Risk
Level Four
Substantial
Frequent multiple
threats
This section of the Field Security Plan pertains to Level 4 areas only. The current risk in these areas is
assessed to be SUBSTANTIAL. Minimum Security Controls shall be reviewed if the risk is raised or
lowered.
Minimum Security Controls
General and Day
Journeys
Travel Request: All travel to the area must be approved by the Country Manager.
All travel is only permitted from 0600-1800. All personnel and vehicles should be back at
accommodations prior to 1800.
Program vehicles and security-trained drivers are used for all movements. No public
transportation is permitted. Any exemption must be approved by the Country Manager.
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BEST
Private vehicles and security-trained drivers are used for all movements. No public
transportation is permitted. Any exemption must be approved by the Country Manager.
Hotel Accommodations
contain flashlights, extra batteries, matches / candles, AM / FM battery powered radio, pens
and paper, maps of the area, emergency contact lists, first aid supplies and guidelines, duct
tape, large plastic garbage bags, and a basic tool kit.
Emergencies supplies of water and food should be stored on site to sustain personnel for up
to five days.
Fire extinguishers are located within the BEST tenancy.
The office space is equipped with smoke detectors.
Emergency numbers are posted for key personnel; and medical and police response.
The Security Adviser conducts a review of hotel accommodations and provides a list of
cleared hotels.
Staff are encouraged to become familiar with the sites emergency procedures for
evacuation.
ELEVATED THREAT
CONDITIONS
In terms of an elevated security threats involving a Level Four area, the following shall
be immediately considered by the SMT:
At minimum, office hours at the Program Office are reduced from 0800hrs-1800hrs.
Vehicle movements (i.e., to and from the office) are conducted in a random manner,
widely varying routes and times.
STA visits are postponed, unless deemed essential and upon the basis that adequate
security can be provided.
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BEST
8
Risk
This section of the Field Security Plan pertains to Basilan only. The current risk in Basilan is assessed
to be HIGH. Minimum Security Controls shall be reviewed if the risk is raised or lowered.
Minimum Security Controls
Multiple Day Journeys
Travel Request: The Cardno person or team traveling must complete Travel Threat Analysis
(TTA) and submit it to the Country Manager for the approval. A TTA template is presented
as Form F at the back of this document.
If the trip is approved , a pre-departure meeting is held to ensure that the team traveling is
fully briefed on security measures in place. If the trip is rejected, the Operations Manager /
Team Leader will hold a meeting to discuss the reasons the trip was rejected.
Those travelling in Level Five areas must have been cleared through Security Awareness
Training
Private vehicles are used for all movements. No public transportation is permitted. Any
exemption must be approved by the Country Manager.
No travel at night.
It is recommended that travellers also carry two mobile phones.
At least one member of the traveling team must check in with the Operations Manager /
Team Leader twice daily.
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10
BEST
Communications
It is important that all program personnel carry at least one cellular phone at all times while deployed
on official business.
All Cardno personnel are required to complete Form A (Evacuation Security and Information Form)
and Form B (Personnel Inventory) found at the back of this document.
All communication with the media will be managed by the Country Manager supported by the Office
Manager (or the nominated representative). The Country Manager shall ensure that all internal and
external statements and communications are vetted by the Area Manager, AsiaPacific EMR.
11
Kristen Collins
Phone:
Mobile:
Email:
Address:
Copies of this Plan must be accessible at BEST Program Office, Regional Offices and Cardno office in
Makati / Staff private homes.
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BEST
Important Contacts
12
Name
Position
Location
Contact No.
Team Leader
Greg-Ryan.Gadsden@best.org.ph
Des Perkins
Operations Manager
+63 9178697541
Des.Perkins@best.org.ph
Jane Deita
+63 9178697546
Jane.Deita@best.org.ph
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BEST
All program personnel are required to report security and safety incidents. Whenever possible,
security and safety incidents should be reported to the Operations Manager and Country Manager
within the following timeframes:
Definition
Reporting Criteria
Crisis
Serious Incident
High Potential
Incident
Incident
Within 8 hours
Event
Wherever possible, the Operations Manager and Country Manger should be contacted by telephone.
Email or text message should be avoided whenever possible. The Country Manager should ensure all
persons in the SMT are notified of the incident.
Following the incident resolution, a formal report should be sent to the Country Manager, Contractor
Representative, and Operations Manager. For health and safety incidents, please refer to Form C
(Health and Safety Incident Report) at the back of this document. For security incidents, refer to Form
D (Security Incident Report).
14
Collateral Events
While some events may not directly or immediately impact program personnel, they have an effect on
the overall safety and security environment. Examples may include a terrorist attack in the region,
severe weather, a kidnapping, or a criminal incident. Program personnel are encouraged to report
such events to the Operations Manager via telephone call in a timely manner so that the incident can
be assessed and a determination made as to whether further security controls are required.
For major events with the potential to impact program security, a Security Incident Report (Form D)
should be filed. While major events may not directly or immediately impact the safety of program
personnel, it may present elevated threat conditions that require attention. Examples of such incidents
include:
> An explosion in a major city where the program operates
> A major engagement between the Philippine military and insurgency groups in the region, resulting
in significant casualties
> The kidnapping of a development worker in program areas
> Security threats or a security incident at airports in program areas
> An armed siege of a major urban area in the region
15
Given the volume of BEST travellers at any given time, a spreadsheet is to be maintained for the
purposes of tracking all Cardno personnel. The travel locator is to be current with access maintained
under Security Focal Point, with access provided daily to the SMT. Refer to the below sample.
Page 8
Name
Title / Function
Contact
Information
January 1
BEST
January 2
January 3
John Doe
Engineer
09XX-XXX-XXXX
Manila
Manila &
Cagayan de Oro
Cagayan de
Oro
Jane Cruz
Engineer
09X-XXX-XXXX
Cebu City
Cebu City
Manila
16
Cardno is committed to the provision of support to staff and their dependents who suffer trauma as a
result of an accident or security incident while working for Cardno. If an office staff member or their
dependent is involved in an accident or security incident, that person or someone on their behalf is
required to complete a Traumatic Incident Report using the attached Form E in the Philippines
Country Office Security and Incident Reporting Plan and shall submit it to the Country Manager (or
nominee). Trauma counselling is effective in assisting victims cope with the effects of such incidents.
Cardnos belief in the effectiveness of counselling is such that it is Cardnos policy that one counselling
session is compulsory and will be arranged by the Cardno Emerging Markets HR Adviser as soon as
possible after the incident. Thereafter it is the staff members decision or dependants decision as to
whether they wish to continue counselling (at Cardnos expense). Cardno firmly believes that
undertaking counselling is a positive step towards recovery. It does not reflect badly on individuals or
compromise opportunities for continued or future employment.
Cardno has an agreement with a specialist trauma-counselling consultancy to provide trauma
counselling services as required and at short notice.
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BEST
Passport No
Phone
Postal Address
or if the same as above
Fax
Private Email
Mobile
Phone
Fax
Office Email
VEHICLE DETAILS
Registration No.
Make / Model
Colour
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BEST
Contact Details
Work / School
Contact Details
Home / After Hours
Adviser
Address
Phone Mobile
Phone Office
Fax
Work Email
Address
Phone Mobile
Phone Office
Fax
Private Email
Spouse
Address
Phone Mobile
Phone Office
Fax
Work Email
Address
Phone Mobile
Phone Office
Fax
Private Email
Dependent
1
Address Home
Address School
Phone School
Mobile School
Fax School
Email School
Address
Phone Mobile
Phone Office
Fax
Private Email
Dependent
2
Address School
Address
Phone School
Phone Mobile
Mobile School
Fax School
Email School
Phone
Fax
Private Email
Address School
Phone School
Mobile School
Fax School
Email School
Address
Phone Mobile
Phone Office
Fax
Private Email
Dependent
3
Date of Arrival
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BEST
Please download current HSSE Incident, Near Miss and Hazard Report from Cardno Intranet
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BEST
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BEST
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BEST
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BEST
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BEST
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BEST
1.
2.
3.
Non-Cardno Travellers
joining trip:
1.
2.
3.
Dates of Travel:
Requested by:
(must be Accountable
Person for Trip):
Purpose of Travel:
Itinerary (to include all
modes of travel and
accommodations):
Threat Identification: Detail all known security threats and control measures to be put in place to mitigate risks. Some
control measures may serve to mitigate multiple threats.
Security Threats
----------------------------------------------------------------------------------------------------------------------------- ---------
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BEST
Operations Manager
Recommendation:
Operations Manager /
Country Manager
Approval:
Yes
No
This document must be approved and signed by both the Team Leader and the Accountable Person for
the Trip.
Team Leader:
Signature, date
Accountable
Person for Trip:
Signature, date
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BEST
Philippines BEST
Mobilisation date
Program Field Security Plan
Sections
Version Number
Staff / Consultant / Adviser confirmed receipt
of briefing material on (date)
Travel procedures
Signature:
Printed Name:
NOTE: A PROGRAM SECURITY BRIEFING IS MANDATORY AS SOON AS PRACTICABLE AFTER THE STAFF / CONSULTANT / ADVISER
ARRIVES ON LOCATION
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