Detailed Process Flow for Pr

Deliverable

S No.

Verifcation Mail - Revert received

Verifcation Mail to HR- (T- Date of

resignation acceptance sent by Candidate)

Once candidate sends resignation acceptance mail from his current compa
2
2a

2b

2c
2d
2e

Case 1 : Incase Prev Employer's HR Reverts

5a
5b
5b(i)

5b(iii)
5b(iv)
5b(v)

Case 2 : Incase Prev Employer's HR

6
1st Follow Up for Pending cases:

es

Follow up Mechanism for Pending Cases

8
8a
8b
8c
2nd Follow Up for Pending cases:
9

10
10a
10b
10c
3rd Follow Up for Pending cases:
11
12
12a
12b
12c
4th Follow Up for Pending cases:
13

14
14a
14b
14c

Detailed Process Flow for Pre Employment Verifi

Activity for Delivery Team

HR to collect salary slip of the candidate

nce candidate sends resignation acceptance mail from his current company
HR Exec to identify/collect Employees previous Employer details by one of thew
following options:
During First Call to Employee
HR Exec to call candidate to collect documents and information before making
an offer
Hr Exec to check existing DB of Companies maintained to identify details
required about Candidates's Previous company (Refer Remarks)
HR Exec to identify the details of Employer required from documents submitted
by Candidate( Salary Slip/Appointment Letter of the Previous Organization)
HR Exec to search the required details from the internet/ Website
HR Exe to refer Candidate Application form flled by candidate during
recruitment
HR Exec to send Verifcation Mail to Candidate's Prev Co's HR & attach the
following:
i) Salary Proof/Salary Slip (submitted by Employee)
ii) Employee Verifcation Format ( Refer Remarks)
HR Exec to take further action based on any one of the following case:

ase 1 : Incase Prev Employer's HR Reverts

Incase Prev Employer's HR gives Positive revert
Incase Prev Employer's HR gives Negative revert ( A = Date of receiving
revert)
HR Exec to forward such Employee details to employees Reporting Manager &
HR Manager asking for next level of action to be taken for such employees
HR Manager & Reporting to mutually decide about the next level of action taken
for all Employees (where Prev Co's HR has given a Negative revert on Verifcation
Mail) & Update HR Exec on the same
HR Exec to take necessary action as per directed by HR Manager

HR Exec to follow up for Pending cases with HR Manager & Reporting Manager

ase 2 : Incase Prev Employer's HR DOES NOT Reverts

HR Exec to follow up for all Pending Cases with Respective HRs at different
companies based on the below mentioned follow up mechanism

st Follow Up for Pending cases:

HR Exec to call Prev Employers HR after 3 days of sending Verifcation Mail (Refer
remarks)

After making the call to respective HRs , HR Exec to send 1st reminder mail
Incase HR gives Positive Revert Incase HR gives Negative Revert - Process goes to S No. 5b
Incase HR does not reverts - Process goes to S No. 9
nd Follow Up for Pending cases:
HR Exec to call Prev Employers HR Post sending the 1st reminder mail (Refer
remarks)

After making the call to respective HRs , HR Exec to send 2nd reminder mail
Incase HR gives Positive Revert Incase HR gives Negative Revert - Process goes to S No. 5b
Incase HR does not reverts - Process goes to S No. 11
d Follow Up for Pending cases:
HR Exec to call Prev Employers HR post sending the 2nd Reminder mail (Refer
remarks)

After making the call to respective HRs , HR Exec to send 3rd reminder mail
Incase HR gives Positive Revert Incase HR gives Negative Revert - Process goes to S No. 5b
Incase HR does not reverts - Process goes to S No. 13
h Follow Up for Pending cases:
HR Exec to call Prev Employers HR post sending the 3rd Reminder mail (Refer
remarks)

After making the call to respective HRs , HR Exec to send fnal reminder mail
Incase HR gives Positive Revert Incase HR gives Negative Revert - Process goes to S No. 5b
Incase HR does not reverts
Pre Joining Employment Verification tracker should be maintained to track progress.

e Employment Verification ( Only done for Employees having Experience)

Sender

Receiver

CC T o

TAT

Medium

Candidate

HR Exec

Soft Copy/
Hard Copy

HR Exec

Employee

Phone

HR Exec

N.A.

Soft Copy

HR Exec

N.A.

Hard Copy

HR Exec

N.A.

HR Exec

N.A.

Internet
Soft Copy/
Hard Copy

HR Exec

Prev Co. HR

ny

HR Manager

T+2

Soft Copy

Employee Verification Closed for all such employees

HR Exec

HR Manager &
Reporting
Manager

A+1

Soft Copy

HR Manager
& Reporting
Manager

HR Exec

A+ 11

Soft Copy

Week 1 Monday

Phone

HR Exec
HR Exec

HR Manager &
Reporting
Manager

HR Exec

Prev Co. HR

Week 1 Monday
Employee Verification Closed for all such employees
HR Exec

Prev Co. HR

HR Exec

Prev Co. HR

HR Exec

Prev Co. HR

HR Manager

HR Manager

Soft Copy

Week 1 Wednesday

Phone

Week 1 Wednesday

Soft Copy

Employee Verification Closed for all such employees

HR Exec

Week 2 Monday

Prev Co. HR

Week 2 Monday
Employee Verification Closed for all such employees
HR Exec

Prev Co. HR

HR Exec

Prev Co. HR

HR Exec

Prev Co. HR

HR Manager

HR Manager

Phone
Soft Copy

Week 2 Wednesday

Phone

Week 2 Wednesday

Soft Copy

Employee Verification Closed for all such employees

Employee Verification Closed for all such employees - with status as "NO REVERT"

ed to track progress.

es having Experience)
Formats/Trackers

Remarks

Incase of any new Company , HR Exec to add the same

in existing DB of companies

a) Mail to be send on official HR email ID only

b) Incase of small company's , mail can be send on
email IDs other than official ID like (Yahoo/Gmail/Rediff

TAT can differ depending on case to case basis

Telephonic Verifcation accepted , in cases Prev

Employers HR agrees for the same

th status as "NO REVERT"

Telephonic Verifcation accepted , in cases Prev

Employers HR agrees for the same

Telephonic Verifcation accepted , in cases Prev

Employers HR agrees for the same

Telephonic Verifcation accepted , in cases Prev

Employers HR agrees for the same