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Journal of Euromarketing, 18:71–88, 2009

Copyright c Taylor & Francis Group, LLC


ISSN: 1049-6483 print / 1528-6967 online
DOI: 10.1080/10496480903021867

ARTICLES

Brand Extension Effects on Brand Equity:


A Cross-National Study
Isabel Buil
Eva Martı́nez
Leslie de Chernatony

ABSTRACT. The objective of this paper is to analyze the effect that brand extension strategies have
on parent brand equity. Specifically, we propose and test a model to explore how variables related to
the parent brand, the extension and the consumers personality influence parent brand equity after the
extension. Data was gathered from a survey in the UK and Spain. Results show that brand extension
strategies dilute parent brand equity in both markets. We found that the initial parent brand equity and
the perceived fit (category and image fit) have a positive effect on consumers’ attitude toward brand
extensions. Consumers’ attitude and the initial parent brand equity also influence parent brand equity
after the extension. Finally, through a multi-sample analysis we demonstrate that brand extensions have
similar effects on brand equity among the UK and Spanish consumers’ samples.

KEYWORDS. Brand extension, brand equity, consumer behavior, cross-national

INTRODUCTION competitive advantages. Among other benefits,


a rich brand equity provides an opportunity for
Building strong brands is the goal of many brand extension (Rangaswamy, Burke, & Oliva,
organizations. Brand equity creates value for the 1993).
firm as well as for the customer (Aaker, 1991; Given the high costs and risks involved in
Ambler, 2003) and provides a basis for gaining launching new brands, the use of established

Isabel Buil is Assistant Professor, Department of Economy and Business Studies, University of Zaragoza,
Spain. Eva Martı́nez is Professor of Marketing, Department of Economy and Business Studies, University
of Zaragoza, Spain. Leslie de Chernatony is Professor of Brand Marketing and Honorary Chairman of the
Centre for Research in Brand Marketing at Birmingham University Business School, Birmingham, England,
United Kingdom.
Address correspondence to Eva Martı́nez, Faculty of Economics and Business, University of Zaragoza,
Gran Via 2, 50005 Zaragoza, Spain. E-mail: emartine@unizar.es
71
72 JOURNAL OF EUROMARKETING

brand names is seen by many companies as an at- strategies. In view of the prevalence of global
tractive way for launching new products. Brand brands this article further seeks to determine if
extensions are attractive to consumers (Aaker, brand extension strategies have similar effects
1990; Keller, 2007), distributors (Milewicz & on consumer-based parent brand equity in two
Herbig, 1994), and firms (Keller, 2007) because countries, specifically in the United Kingdom
they broaden choice, reduce marketing costs, (UK) and Spain.
and increase the probability of brand success Despite the rich literature on brand exten-
(Morrin, 1999; Sullivan, 1992). Together these sions, several researchers advocate investigating
benefits could improve the firm’s market share the generalizability of brand extension research
and the effectiveness of advertising (Smith & findings (Bottomley & Holden, 2001; Klink
Park, 1992). & Smith, 2001; Völckner & Sattler, 2007).
Brand extensions can have a positive effect Therefore, this study addresses this request and
on the core brand. A successful extension can seeks to advance knowledge by providing more
increase sales for the parent brand and enhance confidence about the evolving theory of brand
brand equity by reinforcing the awareness and extensions.
the core image of the original brand (Aaker, The article opens by proposing a model of
1991; Tauber, 1981). However, this strategy may brand extension effects on parent brand equity.
also negatively affect the parent brand. An ex- The methodology and data collection to test this
tension may damage the reputation of the par- is explained. This is followed by the analysis
ent brand and dilute its brand equity (Aaker, of empirical findings. Finally, conclusions and
1990; Loken & John, 1993). Therefore, man- implications are drawn.
agers should analyze whether the benefits of
launching a brand extension outweigh the disad-
vantages. Despite the importance of this issue, PROPOSED MODEL AND
the existing research on brand extensions has HYPOTHESES
mainly focused on analyzing consumer evalua-
tions of extensions (Grime, Diamantopoulos, & To manage brand extensions effectively, mar-
Smith, 2002). By contrast, there are few studies keters need to understand the way successful
that analyze the feedback effects that brand ex- products can grow from established brands. We
tension strategies have on parent brand equity in propose a grounded model that shows the rela-
particular (A.C-H. Chen & Chen, 2000). tionships between the salient variables character-
The popularity of brand extensions is seen izing the brand extension strategy and the effect
in terms of many global brands following this they may have on parent brand equity. The model
strategy (Milberg & Sinn, 2008). However, con- includes constructs related to the parent brand,
sumers from different countries may place vary- the extension, and the consumers’ personality.
ing emphasis on different factors when assess- Parent brand equity (measured before and after
ing brand extensions. A cross-national study of the extension), as we detail in the Methodol-
the effect of brand extensions on parent brand ogy section, is based on three dimensions: brand
equity is therefore critical for a successful mar- awareness, perceived quality, and brand asso-
keting strategy in international markets. Man- ciations. Consumers’ attitude toward the exten-
agers could then benefit from understanding the sion, category fit, image fit, perceived difficulty
brand’s position in different markets and the way of making the extension, and consumer innova-
consumers respond to brand extension strategies. tiveness are also included. The model is shown
Despite this, to our knowledge no previous re- in Figure 1.
search has undertaken an analysis of the effects Initial parent brand equity is the first vari-
of brand extensions on the parent brand equity able included in the model. Research findings
in different countries. suggest positive relations between the different
This article seeks to address these gaps in the dimensions of brand equity—brand awareness,
literature by analyzing how consumer-based par- perceived quality, and brand associations—and
ent brand equity is affected by brand extension the evaluation of brand extensions. Consumers’
Buil, Martı́nez, and de Chernatony 73

FIGURE 1. Conceptual Model

CATEGORY IMAGE
FIT FIT

H2 H3

INITIAL PARENT H1 CONSUMERS’ ATTITUDE H7 FINAL PARENT


BRAND EQUITY TOWARD BRAND EXTENSIONS BRAND EQUITY

H4 H5

PERCEIVED CONSUMER
DIFFICULTY INNOVATIVENESS

H6

attitudes toward brand extensions are likely to be Perceived fit, which refers to the congruence
more favorable when consumers are aware of the between the original brand and the extension,
original brand. To guide both new decision and is an important variable in the brand extension
repeated choice tasks, consumers draw on brand evaluation process. Consumers can evaluate
awareness (Hoyer & Brown, 1990; Macdonald brand extensions on the basis of their attitude
& Sharp, 2000). Thus, the level of consumer toward the parent brand and their attitude toward
knowledge can affect consumers’ reactions to the extension category. When both factors are
brand extensions (Klink & Smith, 2001). Simi- considered, a third issue arises: the perceived
larly, perceived quality of the original brand pos- fit (Czellar, 2003). Generally, an extension
itively influences consumers’ attitude toward the perceived as similar to the parent brand, that
extension. Many studies have found a favorable is, with a high fit, should be more valued and
direct effect between the perceived quality and preferred by consumers than a low fit extension
the attitude toward brand extensions (Bottomley (Aaker & Keller, 1990; Hem, de Chernatony, &
& Holden, 2001; Martı́nez & de Chernatony, Iversen, 2003; Martı́nez & Pina, 2005; van Riel
2004; J. W. Park & Kim, 2001; van Riel, et al., 2001).
Lemmink, & Ouwersloot, 2001; Völckner & Brand extension research has developed two
Sattler, 2006). Thus, the higher the perceived main approaches to measure this concept. Aaker
quality of the parent brand, the greater its and Keller (1990) proposed three measures of
positive effect on acceptance of the extension fit: complement, substitute, and transfer. Other
(Milewicz & Herbig, 1994). Finally, consumers’ researchers, such as Bhat and Reddy (2001) and
attitude toward brand extensions is also ex- Grime et al. (2002), considered two different
plained by brand associations. The evaluation dimensions of this construct: category fit and
of brand extensions is likely to be more favor- image fit. The current study follows the later
able when existing parent brand associations are conceptualization. Most previous research on
positive (de Ruyter & Wetzels, 2000; del Rı́o, brand extensions has tended to focus on category
Vázquez, & Iglesias, 2001), because of the trans- fit (i.e., product feature similarity) and even
fer of these positive associations from the orig- when other aspects have been considered, they
inal brand to the extension. We therefore postu- have not been separately studied. However, in
late the following: assessing brand extensions, concept consistency
or brand image fit is as important as category
fit (Grime et al., 2002; C. W. Park, Milberg,
H1: Initial parent brand equity has a positive & Lawson, 1991). Therefore it is necessary to
influence on consumers’ attitude toward analyze the influence of these two factors (C.
brand extensions. W. Park et al., 1991). Moreover, this approach
74 JOURNAL OF EUROMARKETING

is more appropriate than Aaker and Keller’s reflect the brand concept (i.e., the brand image).
dimensions, because the effects of some of their Image fit will be high when the extension is con-
measures of fit (e.g., substitute) are not clear sistent with the brand’s meaning for consumers
(Bottomley & Holden, 2001; van Riel et al., and when the same associations connected to the
2001). parent brand are shared with the extension (de
Category fit indicates the similarity between Ruyter & Wetzels, 2000).
the new category and other products from the Similar to the aforementioned arguments,
original brand (Czellar, 2003). Category fit per- when consumers are exposed to an extension,
ceptions rely on the likeness of features, at- they may assess the new product by analyzing
tributes, or benefits between the extension and the degree to which the extension is consistent
the brand’s existing products (Grime et al., with the brand concept or brand image (Milberg,
2002). Thus, if the extension shares the same Park, & McCarthy, 1997; C. W. Park et al., 1991;
features, attributes, or usage situations with the Seltene, 2004).
parent brand, the category fit will be high. Likewise the perceived image fit between the
Brand extension research has generally re- brand and the extension may determine the ex-
lied on categorization theory (Rosch & Mervis, tent to which beliefs and affect associated with
1975) to study how consumers evaluate brand the parent brand transfer to the extension. As
extensions (Aaker & Keller, 1990; Czellar, 2003; such, higher levels of image fit will favor the
Klink & Smith, 2001). This theory states that transfer of affect and brand associations, and
people organize objects or information into cat- consequently, consumers will develop more fa-
egories. Accordingly, when consumers are ex- vorable attitudes toward the extension (C. W.
posed to an extension, they categorize the new Park et al., 1991; Seltene, 2004). Thus, given
product by assessing the degree of consistency a strong and reputable parent brand, consumer
with their existing category knowledge (Aaker evaluations of brand extensions are likely to be
& Keller, 1990; Boush & Loken, 1991; C. W. more favorable at higher levels of image fit.
Park et al., 1991). Therefore we propose the following:
Drawing on categorization theory, if con-
sumers perceive an extension to be a member H3: Image fit has a positive influence on con-
of a category, beliefs and affect associated with sumers’ attitude toward brand extensions.
the parent brand will transfer to the extension.
As such, higher levels of category fit will favor Perceived difficulty of making the extension
the transfer of beliefs and affect. In this context, is another potential determinant of consumers’
consumers will regard the new products as cred- attitude toward brand extensions. According
ible and develop more favorable attitudes toward to Aaker and Keller (1990), consumers may
brand extensions (Boush & Loken, 1991; Boush perceive difficulty making the extension when
et al., 1987). Therefore, consumer evaluations the extension launched by a company is very
of brand extensions are likely to be more favor- difficult to produce. By contrast, consumers
able at higher levels of category fit. We therefore may perceive less difficulty when the extension
postulate the following: is much easier to make (i.e., inferior level or
lower quality).
H2: Category fit has a positive influence on con- When consumers perceive the difficulty of
sumers’ attitude toward brand extensions. making the extension to be high, they may con-
sider this as an achievement, which will be re-
Brand-level or image fit refers to the match warded by a favorable evaluation (van Riel &
between the image of the brand and the exten- Ouwersloot, 2005). By contrast, if consumers
sion (Czellar, 2003). C. W. Park et al. (1991) rec- perceive the extension too easy to make, sim-
ognized the relevance of brand-name concept or ple (i.e., lower level) or lacking innovation, they
image as an important way in which consumers may consider this as a company’s attempt to
evaluate fit. According to these authors, concept take advantage of the original brand to com-
consistency relies on the extension’s ability to mand higher prices. Similarly they may feel
Buil, Martı́nez, and de Chernatony 75

inappropriate to use a well-established brand to associations, and perceived quality, will remain
introduce an inferior product. Therefore, con- or even be reinforced once the extension has been
sumers’ attitude toward brand extensions will successfully launched (Ambler & Styles, 1997;
be more favorable when extensions are complex Pitta & Katsanis, 1995). As such, we expect that
and difficult to make (Aaker & Keller, 1990; initial parent brand equity will have a positive
Echambadi, Arroniz, Reinartz, & Lee, 2006; van and direct effect on the final parent brand equity
Riel & Ouwersloot, 2005). Consequently, we after an extension. Thus, we propose the follow-
posit the following: ing:
H4: Perceived difficulty of making the exten- H6: Initial parent brand equity has a positive
sion has a positive influence on consumers’ influence on final parent brand equity after
attitude toward brand extensions. a brand extension.
Consumers’ attitude toward extensions may Parent brand equity influences consumers’ at-
also be explained by consumer innovative- titude toward extensions, but also, this attitude
ness. Consumer innovativeness indicates con- affects the core brand’s equity. Therefore, the
sumers’ predisposition to purchase new prod- way consumers evaluate brand extensions can
ucts (Roehrich, 1995, 2004). Although brand change or modify the core brand and its dimen-
extensions are continuous innovations they are sions.
far from risk free. Therefore, consumer inno- Drawing again on associative network theory,
vativeness may be a significant determinant of the introduction of an extension can result in re-
extension attitude because highly innovative in- call of the feelings, beliefs, and experiences as-
dividuals have a higher tolerance for risk. As a sociated with the parent brand (Swaminathan,
result, they will act more favorably with exten- 2003), higher name accessibility, and rein-
sions (Hem et al., 2003; Klink & Smith, 2001; forcement of its associations (Pullig, Simmons,
Völckner & Sattler, 2006). Less innovative con- & Netemeyer, 2006). However, this process
sumers, in contrast, may show a less positive will depend on consumers’ attitude toward the
response because of their lower willingness to extension. For example, it has been found that
try new products. In view of this, the following extensions perceived to be poor quality or
hypothesis is formulated: evaluated unfavorably dilute brand associations
(Chang, 2002; Martı́nez, Polo, & de Chernatony,
H5: Consumer innovativeness has a positive 2008). Thus, when in evaluating a brand exten-
influence on consumers’ attitude toward sion if the consumers’ attitude is favorable, this
brand extensions. attitude will produce a positive effect on the par-
ent brand equity. By contrast, if consumers’ eval-
Although parent brand equity largely depends
uation of a brand extension is negative, it may
on the strategies firms undertake (e.g., marketing
damage the equity of the brand. We postulate the
mix efforts, brand extensions, etc.), the resulting
final hypothesis of the model:
brand equity will also depend on the initial parent
brand equity (Yoo, Donthu, & Lee, 2000). H7: Consumers’ attitude toward brand exten-
According to associative network theory, sions has a positive influence on final parent
brand information is stored in networks con- brand equity after a brand extension.
sisting of nodes (i.e., brands and related con-
cepts) connected by links that vary in strength In an increasingly global economy where
(Anderson, 1983; Keller, 1993). When con- companies expand their activities to interna-
sumers are exposed to brand extensions, brand tional markets, an understanding of the cul-
nodes (i.e., parent brand) are activated. As a re- tures in which they are competing is essential
sult of this spreading activation process, retrieval (Veloutsou, Gilbert, Mouthinho, & Goode,
of the parent brand occurs (Morrin, 1999). Con- 2005). However, managers of global brands of-
sequently, consistent with this theory, brand eq- ten launch the same brand extensions in different
uity dimensions, such as brand awareness, brand markets without paying attention to the cultural
76 JOURNAL OF EUROMARKETING

differences that might exist. Researchers have between these countries with such distinct cul-
found that differences in country cultures im- tural profile provides an interesting examination
pact on consumer response to advertising (Orth, of cross-national differences.
Koenig, & Firbasova, 2007; Waller, Fam, & Because of its familiarity to consumers and
Erdogan, 2005), brand positioning (Roth, 1995), its presence in both countries, the study focused
or consumption and usage of a large number of on the sportswear market. In both markets there
products and services (de Mooij, 2000; de Mooij are global brands of sportswear with high levels
& Hofstede, 2002). Therefore, it is necessary to of consumer awareness. Furthermore, fieldwork
identify whether brand extension strategies for was done among students, who as young people
global brands have the same effect on parent are the core target market.
brand equity and whether the variables analyzed
behave in the same way across countries. Pretests
As we noted earlier, previous research related
Prior to data collection, two pretests were
to the effects that extensions may have on the
conducted among students to choose the parent
parent brand is limited and is based on research
brands and the hypothetical extensions in both
in single countries. These studies have analyzed
countries. This procedure (i.e., using actual
the reciprocal effects that brand extensions have
brands and hypothetical extensions) is the most
on some aspects of the parent brand, such as
common practice in brand extensions research
parent brand evaluations and beliefs (Ahluwalia
(Aaker & Keller, 1990; Boush & Loken, 1991;
& Gürhan-Canli, 2000; Chang, 2002; Gürhan-
Broniarczyk & Alba, 1994; van Riel & Ouwer-
Canli & Maheswaran, 1998; John, Loken, &
sloot, 2005, etc.). The objectives of the pretests
Joiner, 1998; Keller & Aaker, 1992; Loken
were, first, to select two highly valued brands
& John, 1993; Milberg et al., 1997; Milberg
with different degrees of awareness and per-
& Sinn, 2008; Romeo, 1991; Sheinin, 2000;
ceived quality and, second, to identify two hypo-
Zimmer & Bhat, 2004), memory structures
thetical extensions with different perceived fit.
and retrieval processes (Morrin, 1999), and
They were carried out with a group of 58 and
brand choice (Balachander & Ghose, 2003;
45 students from the University of Birmingham
Swaminathan, Fox, & Reddy, 2001). By con-
(UK) and 84 and 86 students from the University
trast, few researchers have studied in particular
of Zaragoza (Spain), respectively. Two brands
the influence of brand extensions on parent
(from a list of 8) and two extensions (from 11
brand equity (A.C-H. Chen & Chen, 2000).
different products) were chosen in both markets:
Similarly, the extent to which brand extension
Nike, with the highest awareness and quality lev-
strategies affect brand equity in a cross-national
els, and Puma, also with high but significantly
context has received no attention. Only a few
lower awareness and quality levels. The hypo-
studies have examined the consumer evaluation
thetical extensions were jeans and camera, with
process across countries and/or cultures (Basu
a high and low level of fit, respectively. Table 1
& John, 2007; Bottomley & Holden, 2001;
reports the results.
Echambadi et al., 2006). Therefore, this study
Students often purchase sports products, and
seeks to advance knowledge by investigating the
the brands and extensions selected for the analy-
cross-national effect of global brands’ extension
sis are equally available and have the same func-
strategies on parent brand equity.
tion for consumers in both the UK and Spain.
These guidelines ensure the functional equiva-
lence (Usunier, 2000).
METHODOLOGY
Samples and Procedure
To test the proposed model we undertook
fieldwork in the UK and Spain. Both are devel- After the pretests in both countries, we de-
oped western European countries, yet they ex- signed four different questionnaires (one for
hibit some cultural differences (Hofstede, 1984; each brand-extension pair). The questionnaires
Kumar, 2000). Because of this, a comparison had two different parts. In the first part, similar
Buil, Martı́nez, and de Chernatony 77

TABLE 1. Results of the Pretests

UK Spain
Pretest 1: Brands Nike Puma t Nike Puma t

Awareness 6.81 5.55 7.42∗∗∗ 6.6 4.74 9.57∗∗∗


Perceived quality 6.57 5.16 7.41∗∗∗ 6.42 4.83 9.49∗∗∗

UK Spain

Pretest 2: Extensions Jeans Camera t Jeans Camera t

Perceived fit Nike 3.07 1.71 5.54∗∗∗ 3.13 2.14 5.65∗∗∗


Perceived fit Puma 3.04 1.78 5.61∗∗∗ 2.99 1.98 5.48∗∗∗

Note. Seven-point Likert scales.


∗∗∗
p < .01.

for all the questionnaires, respondents an- van Riel & Ouwersloot, 2005, etc). In addition,
swered questions that assessed consumer student samples are more likely to be homoge-
innovativeness, the perceived difficulty in man- neous when compared across countries because
ufacturing the new product, and the brand equity they can be matched in terms of years of edu-
of a particular brand (Nike or Puma). In the sec- cation, age, area of study, and so on. For this
ond part, respondents were told that the brand reason, student samples can help surface dif-
(Nike or Puma) had decided to launch a new ferences in brand extension research and avoid
product (jeans or cameras) with the same brand the effect of demographic variables (e.g., age
name. Then they were asked to assess the per- and education) that could confound the results
ceived category and image fit, and data were also (Callow & Lerman, 2003; Craig & Douglas,
collected on their attitude toward the extension 2000; Herk, Poortinga, & Verhallen, 2005;
and the brand equity of the original brand in the Orth et al., 2007). Therefore, such matched
new context (final parent brand equity). student samples are considered appropriate
To ensure translation equivalence of the ques- when comparing different countries (Agarwal &
tionnaires between the two countries, several ex- Teas, 2002; Durvasula, Andrews, Lysonski, &
perts who speak both English and Spanish re- Netemeyer, 1993). Moreover, students are par-
vised the questions. Furthermore, a few students ticularly relevant for this study because they
answered the questionnaires in both languages, are the target consumer segment for the se-
and their comments were used to correct po- lected product, sportswear clothes, where brand-
tential problems of equivalence (Usunier, 2000). ing plays an important role influencing decisions
Conceptual equivalence is assumed because the (Mintel, 2002).
concepts used in the questionnaire have similar Following recommendations proposed in the
meaning across the two countries. literature, the study controlled for sample equiv-
Data were gathered from students using a sur- alence by using business studies students with
vey in the UK and Spain. A total of 461 question- similar years of education and age in both coun-
naires were completed. Nonvalid questionnaires tries. Finally, data collection equivalence was as-
were discarded, resulting in 203 valid question- sured using the same data collection procedure
naires for the UK and 227 for Spain. Although and identical instructions.
some researchers suggest that the use of student
samples creates problems regarding external va- Measures
lidity and generalizability of findings, the use
of student respondents is common in brand ex- A literature review was undertaken to select
tensions research (Ahluwalia & Gürhan-Canli, the most appropriate way to measure each vari-
2000; K. J. Chen & Liu, 2004; Lane, 2000; able in the model.
78 JOURNAL OF EUROMARKETING

To conceptualize consumer-based brand eq- firmatory factor analyses were performed using
uity this study builds on Keller’s (1993) and EQS 6.1 and the robust maximum-likelihood es-
Aaker’s (1991) definitions. Keller’s (1993) con- timation in each group (Bentler, 1995).
ceptualization involves two components: brand To assess the reliability of the measures, Cron-
awareness and brand image. Aaker (1991) de- bach’s alpha and the item-total correlation for
fines brand equity as “a set of brand assets and all scales were used. Following this process
liabilities linked to a brand, its name and symbol items AWA1 before and after the extension were
that add to or subtract from the value provided by deleted in both countries. We then performed
a product or service to a firm and/or to that firm’s exploratory factor analyses using principal com-
customers” (p. 15) and includes five dimensions: ponents analysis with varimax rotation. The re-
brand awareness, perceived quality, brand as- sults suggested that the corresponding items of
sociations, brand loyalty, and other proprietary each scale cluster into a single factor with sig-
brand assets. We draw on the brand equity di- nificant factor loadings. The explained variance
mensions that relate to facets of consumers’ exceeded 60% in each case. Only the items
minds: brand awareness, perceived quality, and of consumer innovativeness and brand associa-
brand associations. This brand equity conceptu- tions (before and after the extension) dimensions
alization has been followed by other researchers loaded on two different factors in both groups.
(e.g. Bauer, Sauer, & Schmitt, 2005; Cobb- Finally, confirmatory factor analyses were
Walgren, Ruble, & Donthu, 1995; Lee & Back, performed using EQS 6.1 and the ro-
2008, etc.). Brand loyalty is not included because bust maximum-likelihood estimation (Bentler,
it differs from other dimensions as it is more re- 1995). The study used the criteria proposed
lated to use experiences rather than mental facets by Jöreskog and Sörbom (1993) for eliminat-
(Aaker, 1991). In addition, brand loyalty is con- ing items. Results suggested the deletion of
sidered by many researchers as a consequence items FIT/C1 and ASS3 and ASS4 before and
of brand equity (Keller, 2007; Na, Marshall, & after the extension because the R 2 were be-
Keller, 1999; S. A. Taylor, Celuch, & Goodwin, low 0.3 in both countries. The model fitted
2004) and not as one of its components. Finally, well with the UK sample: Satorra–Bentler (S-
the fifth of Aaker’s dimension, other proprietary B) χ 2 (539) = 705.09, p < .00, non-normed fit
brand assets, has been omitted because it is not index [NNFI] = 0.943, comparative fit index
directly related to consumers. [CFI] = 0.954, incremental fit index [IFI] =
To measure brand awareness four items were 0.956, root mean square error of approximation
employed (Netemeyer et al., 2004; Yoo et al., [RMSEA] = 0.039. For the Spanish sample the
2000). Perceived quality was assessed following model also provided acceptable fit to the data:
Yoo et al. (2000) and Villarejo (2002). Finally, S-B χ 2 (539) = 874.21, p < .00, NNFI = 0.888,
measures for brand associations were used from CFI = 0.909, IFI = 0.912, RMSEA = 0.052.
Aaker (1996) and Pappu, Quester, and Cook- Standardized loadings of individual items were
sey (2005, 2006). These measures were applied significant with values above 0.5, suggesting the
both before the extension and after the exten- convergent validity of each factor. Composite
sion. The remaining variables were measured reliability indices exceeded the recommended
using the scales described in Table 2. minimum standard of 0.7 and the average vari-
ance extracted for each construct in both coun-
tries exceeded the minimum of 0.5, with one
exception (Attitude Spain = 0.49; Hair, Black,
RESULTS
Babin, Anderson, & Tatham, 2006).
Scale Validation To assess the discriminant validity we cal-
culated the confidence interval around the cor-
The items of the proposed model were eval- relation estimate between any two factors. The
uated using exploratory techniques to assess the intervals obtained did not include 1.0, which in-
reliability and dimensionality of the measures dicated that discriminant validity was achieved
for both UK and Spanish samples. Then, con- in both countries.
Buil, Martı́nez, and de Chernatony 79

TABLE 2. Measures

Factor Items

Consumer INN1 I like to buy new and different products


Innovativeness INN2 New products excite me
Roehrich (1995) INN3 I am usually among the first to try new products
INN4 I try new products before my friends and neighbours
INN5 I know more than others on latest new products

Perceived DIF1 Difficulty in designing and making the product


Difficulty DIF2 Complex techniques or knowledge are needed
Aaker and Keller (1990) DIF3 Specialized resources are needed (personnel, facilities. . . )

Brand Awareness AWA1 (I/F) When I think of (product category), brand X is the brand that first comes to
Yoo et al. (2000) mind
Netemeyer et al. (2004) AWA2 (I/F) I know what brand X looks like
AWA3 (I/F) I can recognize brand X among other competing brands
AWA4 (I/F) I am aware of brand X

Perceived Quality PQ1 (I/F) Brand X is of high quality


Yoo et al. (2000) PQ2 (I/F) The likely quality of brand X is extremely high
Villarejo (2002) PQ3 (I/F) The likelihood that brand X would be functional is very high
PQ4 (I/F) Brand X must be of very good quality

Brand Associations ASS1 (I/F) I trust the company which makes brand X
Aaker (1996) ASS2 (I/F) I like the company which makes brand X
Pappu et al. (2005, 2006) ASS3 (I/F) I would feel proud to own products from the company which makes brand X
ASS4 (I/F) There are reasons to buy this brand over competitors
ASS5 (I/F) This brand has a personality
ASS6 (I/F) This brand is different from competing brands

Perceived Category Fit FIT/C1 The extension is similar to the brand’s products
Aaker and Keller (1990) FIT/C2 The firm’s resources are helpful to make the product extension
Taylor and Bearden (2002)

Perceived Image Fit FIT/I1 The product extension fits with the brand image
Aaker and Keller (1990) FIT/I2 Launching the extension is logical for the company
Taylor and Bearden (2002) FIT/I3 Launching the extension is appropriate for the company

Consumers’ Attitude ATT1 Favourability of the extension


Toward Brand ATT2 Perceived quality of the extension
Extensions ATT3 Likelihood of trying the extension
Aaker and Keller (1990)
Pryor and Brodie (1998)

Note. Brand awareness, perceived quality and brand associations were measured before (Initial = I) and after the extension (Final = F).

Measurement Invariance lished not only to make valid cross-national com-


parisons (Steenkamp & Baumgartner, 1998) but
Measurement invariance is an important is- also to pool data across different groups of re-
sue in conducting cross-national studies. It con- spondents (Rungtusanatham, Ng, Zhao, & Lee,
cerns “whether or not, under different condi- 2008). Therefore, measurement invariance was
tions of observing and studying phenomena, assessed for both purposes.
measurement operations yield measures of the We tested measurement invariance us-
same attribute” (Horn & McArdle, 1992, p. ing multigroup confirmatory factor analysis
117). Measurement invariance must be estab- (Steenkamp & Baumgartner, 1998). Thus, a
80 JOURNAL OF EUROMARKETING

TABLE 3. Tests of Measurement Invariance

Constructs S-Bχ2 (df ) NNFI CFI IFI RMSEA S-Bχ2∗ df CFI

Configural invariance 1619.08 (1078) 0.908 0.926 0.928 0.048 — — —


Metric invariance 1676.77 (1101) 0.904 0.922 0.924 0.049 57.04 23 0.004

Note. S-B = Satorra–Bentler; NNFI = non-normed fit index; CFI = comparative fit index; IFI = incremental fit index; RMSEA = root
mean square error of approximation.

The corrected value is presented because S-Bχ2 is not distributed as χ2 (Byrne, 2006).

sequential testing procedure with increasingly of the model to the data. Second, differences in
restrictive forms of measurement invariance was the CFI value between nested models, because
performed. In cross-national research, the estab- changes less than .01 provide evidence of the
lishment of configural invariance (the same pat- measurement invariance (Cheung & Rensvold,
tern of factor loadings across different groups) 2002). Finally, identification of misfitting pa-
and metric invariance (equal factor loadings rameters was accomplished by means of the La-
across groups) is considered adequate to ensure grange Multiplier Test.
measurement invariance (Evans, Mavondo, & As Table 3 shows, the increase in S-Bχ 2 be-
Bridson, 2008; Keh & Sun, 2008; McFarland, tween the model of configural invariance and
Bloodgood, & Payan, 2008; Pons & Laroche, metric invariance was significant (S-Bχ 2 =
2007; Raju, Laffitte, & Byrne, 2002; Yoo & 57.04, df = 23, p < .05). However, the estima-
Donthu, 2002). Therefore, configural and metric tion results suggested that this model fits the data
invariance were examined. well: RMSEA = 0.049, NNFI = 0.904, CFI =
The final models obtained in the previous sec- 0.922, IFI = 0.924. Furthermore, CFI declined
tion were used to test the first level of invariance. insubstantially (0.004). Based on these results,
Testing for configural invariance requires only it can be concluded that there was adequate sup-
that the same number of factors and factor load- port for a reasonable level of metric invariance
ing pattern be the same across groups (Byrne, of the constructs across both samples.
2006; Steenkamp & Baumgartner, 1998; Van- These results suggested a similar understand-
denberg & Lance, 2000). Thus no constraints ing of the latent constructs across these two
are imposed on the parameters. countries, thus providing the basis for pool-
As Table 3 shows, the multigroup analy- ing the two data sets and making valid cross-
sis of the baseline models for the UK and national comparisons (Rungtusanatham et al.,
Spain had acceptable fit indices. Although the 2008; Steenkamp & Baumgartner, 1998).
Satorra–Bentler chi-square was significant, S-B
χ 2 (1078) = 1619.08, the RMSEA of 0.048 and Test of Hypotheses
the fit indices (NNFI = 0.908, CFI = 0.926,
IFI = 0.928) indicated an acceptable fit. Fur- Before testing the hypotheses, we analyzed
thermore, all the factor loadings were highly the global effect of brand extension strategies on
significant in both countries. Therefore it can parent brand equity. The t test revealed a dilution
be concluded that the proposed model exhibited effect in both countries for each brand-extension
configural invariance. pair. Table 4 summarizes the results.
To test for metric invariance, factor loadings Once results corroborated that brand exten-
were constrained to be invariant across countries. sions have a negative effect on parent brand eq-
Given that the difference in the S-B chi-square uity, the proposed hypotheses were tested us-
value (S-Bχ 2 ) is sensitive to sample size, ing structural equation modeling. Previously,
two more alternative criteria were employed to the dimensions that comprise initial and fi-
determine whether the fit of this model declined nal brand equity (brand awareness, perceived
substantially (Byrne, 2006). First, an adequate fit quality, and brand associations) and consumer
Buil, Martı́nez, and de Chernatony 81

TABLE 4. Global Effect of Brand Extension Strategy on Parent Brand Equity

UK Spain
Initial Parent Final Parent Initial Parent Final Parent
Brand-Extension Brand Equity Brand Equity t Brand Equity Brand Equity t

Nike–jeans 5.1 4.4 6.10∗∗∗ 5.4 5.0 4.55∗∗∗


Nike–camera 4.7 4.1 5.19∗∗∗ 5.4 4.8 6.18∗∗∗
Puma–jeans 4.2 4.0 2.69∗∗∗ 5.2 5.0 2.62∗∗∗
Puma–camera 4.6 4.1 4.23∗∗∗ 5.0 4.4 5.32∗∗∗

Note. Seven-point Likert scales.


∗∗∗
p < .01.

innovativeness (hedonist innovativeness, as an Hypothesis 1, which proposed a positive re-


expression of need for stimulation [INN1 and lationship between initial parent brand equity
INN2] and social innovativeness, as an expres- and attitude toward the extension, shows a pos-
sion of need for uniqueness [INN3, INN4, and itive and significant coefficient (β = 0.143, t =
INN5]), following a hierarchical factor structure, 3.43). Thus, there is support for the notion
were linked to second-order factors. Because ini- that brands with high value have a positive
tial and final brand associations dimensions also effect on the consumers’ attitude toward the
loaded on two different factors—organizational extension.
associations (ASS1 and ASS2) and brand’s name Results also support Hypothesis 2, which pos-
associations (ASS5 and ASS6)—brand equity tulated a positive effect of category fit on con-
resulted in a third-order factor model. Given that sumers’ attitudes toward the extension, because
there are few instances in the literature of testing the coefficient is positive and significant (β =
third-order factor models because of implemen- 0.151, t = 3.49). Therefore attitude toward ex-
tation problems (Dabholkar, Thorpe, & Rentz, tensions will improve when there exists a higher
1996), we transformed these third-order fac- level of similarity between the new category and
tor brand equity models into second-order fac- other products of the parent brand.
tor models. Therefore, individual items scores With regards to Hypothesis 3, the image fit has
(items ASS1 and ASS2, and items ASS5 and a positive effect on the attitude toward the exten-
ASS6) were averaged under each of the two sion (β = 0.842, t = 16.81). Thus, the higher the
first-order brand association constructs (before match between the image of the original brand
and after the extension). Then scores were used and the extension, the better consumers’ evalua-
as indicators to derive the brand association di- tions of brand extensions.
mensions. Hypothesis 4, which proposed a positive in-
The application of the structural equation fluence of perceived difficulty on attitude toward
modeling is an important step toward a better the extension, is rejected (β = 0.010, t = 0.24).
knowledge of brand extension evaluations and Perceived difficulty in designing and making the
the effects on parent brand equity. Most of the new product does not appear to have any effect
previous studies on brand extensions have used on the evaluation of the brand extensions.
t tests, analyses of variance, and linear regres- The relationship between consumer innova-
sions. Structural equation analysis allows some tiveness and consumers’ attitude toward the ex-
variables to act simultaneously as dependent and tension is weak and insignificant (β = –0.050,
independent. Thus, a series of structural rela- t = –1.13). Therefore, Hypothesis 5 is also re-
tionships were examined. In this analysis, the jected.
structural model used the entire sample (430 re- The results provide support for Hypothesis
spondents) to check for overall patterns of rela- 6. Initial parent brand equity has a positive and
tionships. Results are shown in Figure 2. direct effect on brand equity after the extension,
82 JOURNAL OF EUROMARKETING

FIGURE 2. Structural Model Results

CATEGORY IMAGE
FIT FIT
.151*** .842***

INITIAL PARENT .143*** CONSUMERS’ ATTITUDE .196*** FINAL PARENT


BRAND EQUITY TOWARD BRAND EXTENSIONS BRAND EQUITY

PERCEIVED .010 -0.05 CONSUMER


DIFFICULTY INNOVATIVENESS

.687***

Fit Indices

S-B χ2 (481) = 932.62, p < .001 RMSEA = 0.047 CFI = 0.932


NNFI = 0.926 IFI = 0.933

Note. Although the category fit has been estimated with a single item, the error variance has been established according to the
variable’s variance, for a reliability coefficient of 85%. S-B = Satorra–Bentler; RMSEA = root mean square error of approximation;
NNFI = non-normed fit index; CFI = comparative fit index; IFI = incremental fit index.

p < .1. ∗∗ p < .05. ∗∗∗ p < .01.

TABLE 5. Multisample Model Results: UK and Spain

Hypotheses UK Standardized β (t) Spain Standardized β (t) LM Test χ2 (p ) Difference

H1 Initial parent brand equity → 0.092 (1.62) 0.144∗∗ (2.24) 0.174 (.68) No
Consumers’attitude toward brand
extension
H2 Category fit → Consumers’ 0.246∗∗∗ (3.70) 0.102∗ (1.75) 1.263 (.26) No
attitude toward brand extension
H3 Image fit → Consumers’ attitude 0.803∗∗∗ (10.13) 0.857∗∗∗ (11.81) 0.070 (.79) No
toward brand extension
H4 Perceived difficulty → –0.002 (–0.04) 0.015 (0.27) 0.018 (.89) No
Consumers’ attitude toward brand
extension
H5 Consumer innovativeness → –0.041 (–0.65) –0.010 (–0.17) 0.143 (.71) No
Consumers’ attitude toward brand
extension
H6 Initial brand equity → Final parent 0.567∗∗∗ (6.33) 0.690∗∗∗ (3.96) 2.166 (.14) No
brand equity
H7 Consumers’ attitude toward brand 0.203** (2.26) 0.272∗∗∗ (3.64) 1.649 (.20) No
extension → Final parent brand
equity

Note. LM = Lagrange Multiplier.



p < .1. ∗∗ p < .05. ∗∗∗ p < .01.
Buil, Martı́nez, and de Chernatony 83

as shown by the coefficient (β = 0.687), which to compete across different countries, we car-
is significant (t = 9.62). This result shows that a ried out a cross-national study in the UK and
strong brand that has been extended is likely to Spanish markets. The objective of this cross-
reinforce the final brand equity. national study was to examine how brand exten-
The results also provide support for Hypothe- sion strategies in different countries influence
sis 7. Consumers’ attitude toward the extension parent brand equity.
has a positive and significant effect (β = 0.196, The results indicate that the brand extension
t = 3.84) on brand equity after the extension. strategy has a dilution effect on parent brand eq-
Support for Hypothesis 7 also shows that the uity. This negative and significant effect has been
relationship between initial parent brand equity found in both the UK and Spain. For this reason
and final parent brand equity is mediated by con- it is especially important for managers to know
sumers’ attitude toward brand extensions. Thus the factors that can assist in brand extensions.
the brand equity of the original brand leads to Of the factors analyzed—initial brand eq-
a direct, but also indirect, effect in brand equity uity, category and image fit, perceived difficulty
after the extension through consumers’ attitude of making the extension, and consumer
toward brand extensions. innovativeness—only the latter two do not have
an effect on consumers’ attitude toward brand
Comparative Analysis: UK and Spain extensions. Thus, companies should concentrate
their efforts on building and enhancing brand
To study whether brand extension strategies equity and launching products with a high fit to
have similar effects on parent brand equity in obtain positive evaluations of the new product.
different countries, we analyzed the differences The stronger brand equity before the exten-
between the two samples: UK and Spain. Thus, sion, the better consumers’ evaluation. Results
we performed a multigroup analysis included in also show that fit between the parent brand and
the EQS 6.1. Table 5 shows the results. the new product is an important variable in-
The Lagrange Multiplier Test reveals whether fluencing the brand extension’s success. Con-
the coefficients are significantly different in both sumers prefer brand extensions that are similar
countries. The results presented in Table 5 show to the firm’s historical products and that are con-
that the differences are not significant across sistent with the parent brand image. As C. W.
countries. Findings suggest that in both the UK Park et al. (1991) observed the evaluations of
and Spain, the behavior is similar. Therefore the brand extensions not only depend on the simi-
country where the extension is launched does not larity of the extension with the parent brand (cat-
strongly moderate the relationships proposed. egory fit), but also the degree of brand concept
Only Hypothesis 1, which proposed a positive consistency or image fit (Grime et al., 2002).
influence of initial parent brand equity on con- Our study shows that while both kinds of per-
sumers’ attitude toward brand extensions, shows ceived fit are important in consumer evaluations
a different effect in each market. In both the UK of extensions, image fit has a greater effect on
and Spain, the influence is positive. However, the consumers’ attitude toward brand extensions.
coefficient is only significant in Spain. Neverthe- Contrary to predictions, evaluation of exten-
less, as the results show there are no significant sions is not influenced by perceived difficulty
differences between both coefficients. of making the extension. This relationship has
been not supported in other studies (Barrett, Lye,
& Venkateswarlu, 1999; Lye, Venkateswarlu, &
CONCLUSIONS AND MANAGERIAL Barrett, 2001; van Riel et al., 2001) and could
IMPLICATIONS show that perceived difficulty of making the ex-
tension is not a relevant variable when com-
The main purpose of this study was to explore panies launch brand extensions (Völckner &
to which extent brand extension strategies af- Sattler, 2006).
fect consumer-based brand equity. Furthermore, Similarly, we failed to demonstrate the in-
because most organizations use global brands fluence of consumer innovativeness on attitude
84 JOURNAL OF EUROMARKETING

toward the new product. This could be due to pears to play a critical role when consumers
using the hypothetical extensions of jeans and assess brand extensions. Companies can use
cameras, which are well-known consumer cate- marketing mix variables, such as the product
gories. In this case, the difference between brand design or advertising campaigns, to increase
extension evaluations by earlier adopters of new this perceived fit. For instance, advertising cam-
products (more innovative consumers) and by paigns used for the extension could empha-
later adopters (less innovative consumers) could size the main parent brand associations, as this
be lower than when extensions are new or unfa- would help transfer the positive brand associa-
miliar. tions from the original brand to the extension.
By contrast, parent brand equity after the Such campaigns could also lead to a greater
extension is significantly and positively influ- exposure to the brand extension, helping con-
enced by initial parent brand equity and con- sumers to recognize more shared attributes be-
sumers’ attitude toward the extension. There- tween the original brand and the extension and
fore, it is important for firms to have strong and thus increase the perceived fit (Klink & Smith,
well-known brands to leverage their value 2001).
through brand extensions (Pitta & Katsanis, One of the most fundamental concerns of mar-
1995; Rangaswamy et al., 1993). A similar pat- keters in many companies is whether the mar-
tern is found when consumers positively evaluate keting strategies can be used in different inter-
brand extensions. national markets. The results from the categories
Finally, the results of the study indicate that and countries investigated in this study indicate
the effect of brand extension strategies on brand that consumers respond similarly to brand ex-
equity with respect to global brands is not tensions. Therefore, managers should pay atten-
influenced significantly by country. Multisam- tion to the same factors when they are launching
ple analysis revealed that the factors analyzed extensions into different markets or countries.
have a similar impact in both countries. However, they should recognize that the relative
Some managerial implications can also be importance of the determinants of brand exten-
drawn from the results. Companies should be sion success could be different.
careful when deciding to launch an extension, The ubiquity of global TV transmissions, in-
because results show a dilution effect in the par- creased travel, and so on, has given rise to the
ent brand equity. Although a strong brand name youth segment sharing common interests, iden-
does not guarantee the extension success, the tifying with brand logos and preferring similar
type of brand used to launch the extension can brands (Douglas & Craig, 1997; Kjeldgaard &
play an important role in the result. If a company Askegaard, 2006). Our results indicate a high de-
wants to launch a brand extension, it will be less gree of homogeneity among the youth segment
risky when the brand has strong brand equity. in both countries, which is in line with previ-
The parent brand’s initial equity may help to pro- ous assumptions. The youth segment could be
vide a defense against failed brand extensions, an attractive segment for companies with global
thus avoiding brand equity dilution or, at least, brands seeking to grow through brand exten-
diminishing potential negative effects (Keller & sions, because across countries this segment re-
Sood, 2003). sponds similarly to this strategy.
Because consumers prefer extensions that There are limitations to this study. The study
are close to the parent brand’s core mar- was conducted in the UK and Spain. Thus the
ket, launching extensions perceived as simi- results are only generalizable between these two
lar to the parent brand’s category will help to countries. Future research should include other
improve consumers’ attitude toward the ex- countries. In addition, because the research fo-
tension and the final parent brand equity. cused on one product category, future stud-
Although the similarity between the new cate- ies should examine other products or services
gory and other products from the original brand brands and extensions. Finally, although it has
is important, the similarity between the im- been shown that findings from student samples
age of the parent brand and the extension ap- are largely generalized to nonstudent samples
Buil, Martı́nez, and de Chernatony 85

(Völckner & Sattler, 2007), future studies should Basu, A., & John, D. R. (2007). Cultural differences in
ensure they have representative samples. brand extension evaluation: The influence of analytic
versus holistic thinking. Journal of Consumer Research,
33, 529–536.
Bauer, H. H., Sauer, N. E., & Schmitt, P. (2005). Customer-
ACKNOWLEDGEMENT based brand equity in the team sport industry. European
Journal of Marketing, 39(5/6), 496–513.
The authors thank the following sources for Bentler, P. M. (1995). EQS structural equations program
their financial help: CICYT (Ref. SEJ2005- manual. Encino, CA: Multivariate Software Inc.
02315) and the projects “GENERES” (Ref. S- Bhat, S., & Reddy, S. K. (2001). The impact of parent
09) and “PM026/2006” from the Government brand attribute associations and affect on brand exten-
sion evaluation. Journal of Business Research, 53, 111–
of Aragon. Eva Martı́nez also expresses her
122.
gratitude for the financial help received from Bottomley, P. A., & Holden, S. J. S. (2001). Do we really
the Spanish Ministry of Education and Sci- know how consumers evaluate brand extensions? Em-
ences (PR2006-0136) and Isabel Buil from the pirical generalizations based on secondary analysis of
“Caja de Ahorros de la Inmaculada” and DGA eight studies. Journal of Marketing Research, 38, 494–
(CONSI+D) and the research grant (Ref. B161- 500.
2004) from the Government of Aragon. Boush, D. M., & Loken, B. (1991). A process-tracing study
of brand extension evaluation. Journal of Marketing
Research, 28, 16–28.
Boush, D. M., Shipp, S., Loken, B., Genturck, E., Crockett,
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