CAMILLE HENDERSON

6511 Medwick Drive, Hyattsville, MD 20783 || (240)-801-1284 || camille.henderson123@gmail.com

EDUCATION
UNIVERSITY OF PHOENIX ONLINE
Bachelors of Business Administration (Dec.2015)
Associates of Arts in Foundations of Business (2014)

TECHNICAL SUMMARY
Operating Systems: Windows 7/Vista/XP, Mac OS
Software: Microsoft Office Suite
Data Management Software: School Force, PowerSchool, Google Drive, Adobe InDesign, Light Speed, Galaxy,
Starguest

PROFESSIONAL EXPERIENCE
Ingenuity Prep PCS - Washington, DC
Senior School Operations Associate (Present): Supports front desk and administration functions including
front desk coverage, management of school office, and parent engagement. Assists in data and
accountability, including managing internal attendance, behavior, and incident reporting processes.
Responsible for student recruitment, admissions, and enrollment including supporting the student
recruitment and application process and submission of necessary enrollment documents; as well as
Finance/Accounting including supporting in the procurement of materials. Manage facilities including,
coordinating with the schools various vendor to ensure school facility is adequately cleaned and properly
cared for on a daily basis. Assist families as Homeless Liaison by finding temporary housing solutions,
organize financial assistance, arrange clothing needs and transportation including supporting families in
applying for student Metro cards.
W Hotel Washington, DC
Night Auditor (2011-2014): Performed various front office duties such as creating & editing reservations, assisting
with walk-in guests. Provided efficient & friendly check-in & checkout services by assigning rooms for all incoming
guests and setting up VIP rooms for arrivals. Completed night audit tasks such as post/print cashiering reports,
complete credit card authorizations, prepare arrivals for following day, merge back-to-back reservations. Managed the
operation of the call center including answering internal and external calls for the entire hotel. Executed accounting
duties such as refunds, adjust guest portfolios and extend and modify reservations. Assisted management with
administrative duties, such as copying, filing, scanning, faxing and voicemail message management. Executed training
and developing new employees in order to create an environment of success.
Park Hyatt Washington - Washington, D.C
Communications Agent (2008-2011): Managed call system by answering internal and external calls for multiple
departments of hotel as well as managed reservations for The Blue Duck Tavern Restaurant.
Ballys Total Fitness - Greenbelt, MD
Operations Manager (2007-2008): Managed basic facilities operations for full-service fitness center, which included
daily management responsibilities and management of ten to fifteen employees. Ordered and maintained fitness
equipment along with organizing and calculating payroll, as well as assisted in the interviewing and hiring process of
new employees. Assisted in basic customer service issues, such as canceling and creating memberships and solving
customer problems.