Wealth manager at pvt bank

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ROLE:
Provide financial planning services and investment advice to high net
worth individuals in order to sustain and increase the long-term wealth of
their clients.
KEY ACCOUNTABILITIES:
Perform financial Needs Analysis(FNA) and based on FNA provide clients
with the wealth products like mutual funds, Insurance, etc. for risk
management of portfolios.
Achieving monthly sales target across products through financial analysis
to ensure all customers casa balances for investment.
Selling and Cross selling all wealth products through references from
existing customers to increase client base.
WORKING RELATIONSHIP:
Internal: Maintain good community and industrial organizational
membership by active participation for smooth completion of
assignments.
External: Communicate and consult with client through official seminars
to introduce them towards the new products of the bank.
KEY SKILLS:
Excellent interpersonal & customer service skills, attentiveness,
information retention, tact and diplomacy in dealing with both
customers and employees.
Knowledge of all types of banking services, including consumer,
business lending, and credit administration.
Detail oriented, strong organizational skills, and high degree of
accuracy.
ABILITIES:
Ability to work in a fast-paced environment & under pressure using
banking concept in order to design financial report.
The ability to make quick, sound and accurate decisions using
analysis skills to ensure customers for investment.


Ability to develop wealth management program through
seminars to attract clients.
1. Select one ability from the Person Specifications above. Write one
Behavioural / Situational question along with at least three
probing questions to determine the specific ability selected which
you would ask as a part of the selection interview.
Ans Describe a situation where you had right selection for the

securities in their portfolios so that they were able to post returns

higher than their chosen benchmarks?
Describe a situation where you had to collaborate with investors for
taking financial decisions that lead to the maximisation of net worth in
the long run?
Describe a situation of risk management decision plays an important role
in managing any unexpected expense that impacts the surplus
Probing Questions
Which financial products are important to advice to clients in a way they can easily
understand?

What are your criterias to analyse graphs and charts to changing

scenario of market ?
HOW MUCH technical savviness in the analytics of investments and macro markets
demonstrates your work?
How would you use Edwin Lockes Goal Setting Theory to specify Key
Result Areas and Key Performance Indicators for the job above?
KRAs

Enhance the Wealth Management proposition through ongoing relationship management

and by providing proactive investment advice to customers.
Achieves volume and revenue goals via the combination of customer acquisition and
relationship deepening through the execution of an effective sales process as per the set
business plan
The number of responses to customer requests that meet existing service level
agreement standards divided by the total number of customer requests, as a percentage
Portfolio and AUM Increase: Heavily focused on prospecting key relationship accounts,
as specified by business, to increase the banks market share

KPIs

Assets Under Management (AUM) should have high retention %

Client Response/Resolution Rate should be high for compliance measurement index

Bring in quality equity shareholders, which leads to quality references thus ensuring each case
is profitable to the market trends.
Built reliability and conformity New Portfolios Setup per Month
The average number of new investment portfolios set up per month by each portfolio, or fund,
manager Partner retention
Partner retention reflects Partners continuing satisfaction with our proposition but also the
maintenance of their quality against the standards we require retention at a high level of 96%
when compared with the prior year

How would you use Victor Vrooms Process Theory of Motivation to

enhance the Performance Management process for the job above?
Managing risk of different portfolios with expectation of high average returns
with a need to understand market security in relationship management or similar
background to produce a risk free environment which boosts positive sentiments in market and
investors entrust the ability of WM for investing more.
List out measures that you would use to enhance the level of employee
engagement for the job above.
Make Your Expectations Clear (Be transparent) Wealth Manager should be given
feedback at regular intervals of financial risk management of portfolios handled to
enhance and amplify their approach towards market trends
FOSTER GREAT MANAGEMENT create strategies, investors can optimize capital, and
marketers can create demand, but when it comes to building products and offerings,
serving clients, and developing internal processes, middle managers make things
happen. We each thrive on our ability to contribute to a greater good, and managements
job is to set goals, support people, coach for high performance, and provide feedback to
continuously improve. Investment in fundamental management practices has a
tremendous impact on engagement, performance, and retention.
CREATE AMPLE OPPORTUNITIES FOR GROWTH Managers and the company as a
whole need to support and facilitate internal mobility, giving people the freedom to try
something new and move from a role where they are highly productive