STR 581 Capstone Final Examination

Part One
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STR 581 Week 2 Capstone 1:

1. Because practical considerations make job
tryouts for all candidates infeasible, it is
necessary to __________ the relative level of job

performance for each candidate on the basis of

available information.
predict
accept
assign
abandon
2. Some studies indicate the best approach for
transformational change may have the chief
executive officer create an atmosphere for change
but let others decide how to initiate change
and begin establishing a vision
but carefully set limits for the program
and establish a reward system
3. Which of the following is a desirable strategy
for managers aiming to reduce the negative
consequences of rumors?

 Initiating disciplinary action against the

employee who started the rumor
Encouraging employees to communicate their
concerns and suggestions
Creating a more informal communication
environment at the workplace
Refusing to comment on issues that appear to be
controversial and unfair
4. A project can be segmented into which of the
following?
Work packages
Success markers
Sub-jobs
Events
5. Which of the following is an element that
addresses elimination of waste under lean
production?

 Group plant loading technology

Minimized run times
Production ahead of demand
Kanban production control system
6. The Civil Rights Act of 1991 offered what for
victims of unintentional discrimination?
race norming
adverse impact
affirmative action
monetary damages and jury trials
7. Active listening requires:
Summarizing all areas of the performanceinterview feedback discussion.
verbal communications only
summarizing only the areas of agreement

 interruptions to get your point across

8. Which of the following is ISO 14000 primarily
concerned with?
Time management
Quality management
Environmental management
Continuous improvement management
9. Training that results in ______ is costly because
of the cost of training (which proved to be
useless) and the cost of hampered performance.
negative transfer of training
applicability of training
reinforcement of training
simulation of training

10. As a university student, your institutions

social principles and practices reflect on you, as a
stakeholder, in the organization. Therefore, it is
your right to question how these practices should
be evaluated in relation to the social issues that
the school is addressing. If your university
provides job-share programs, builds a day-care
facility, and only uses recycled paper, it could be
said to be ________.
fulfilling its social obligation
socially image conscious
socially responsive
socially aware
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