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Continuity Plan
What is a BCP?
It is a plan that gives a recovery team
the information it needs to:
Recover from a disaster
Continue the business operations
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How is the BCP Used?
As a ready reference for all information
needed during the recovery phase
following a disaster
Lists strategies & priorities for recovery
Lists contact information for recovery
assistance & personnel
Outlines the stages and flow of the
recovery process
General Overview
General Overview of the Organization
Managers & contact information
Assembly sites—evacuation & alternate
BCP coordinators & contact information
Critical dependencies
Important deadlines
Important agreements
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General Overview (cont’d)
Recovery Strategies
Address the priority that you wish to use to
recover your information assets
Include the identification of the assets, their
location, and why important
Establish the strategy to follow for several
days during the recovery
Uses the Vital Records plan to establish
those priorities.
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Declaration Procedures
Determine procedures for when to
declare a disaster
Determine who can declare a disaster
Establish Authorities and contact info
If must activate a hotsite, make sure
these persons can also activate that site
through the vendor
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Organizational Recovery Teams –
Roles & Responsibilities
Business Recovery Team - Planning
Coordinates plan development
Performs business impact analysis &
documents it to determine maximum time
you can be down
Ensures equipment & facilities are
available at alternate site
Ensures records & resources are protected
& available at alternate site
Tests & updates plan on a regular basis
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Organizational Recovery Teams –
Roles & Responsibilities
Calling Trees
Allstaff – work & home contact information
Need 24 hour notification information
Alternate Site
Develop a Recovery Site Checklist
Confirm you can move to the site
Verify the site requirements
Facility
Telecommunications
Furniture
Equipment
Security
Alternate Site
Verify operating requirements
Staffingassignments schedules
Systems accessibility
Redirection of reports
Supplies / forms
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Alternate Site
Notification
Personnel
Applications support / tech support
Administrative areas (mail, etc.)
Key customers
Critical vendors
Periodically
report status to
management
Establish Requirements
Requirements Matrix – lists of what you need
How much staffing required?
Equipment needed? Make, Model & Speed
Computers, fax machines, data lines, printers
Desks, chairs, cabinets, etc.
Forms, office supplies
Software needed?
Any software critical to your function, not commonly
found in other departments
Help to bring it up and running – tech support people
Vital Records
Where are they located?
Can anyone find them– firemen, 1st
responders, etc.?
Can you contact off-site storage?
Do you know what to order?
Keep a list of your vital records,
locations, accessibility with your BCP
Keep it updated!
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Establish Recovery Procedures
Procedures to Activate Teams
Establish new telecommunications
Voice recovery
Data recovery
Vendor connectivity
Platform restoration
Server applications
Desktop applications / WAN
Retrieval of Vital Records
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No. Relocation Tasks Responsi- Date/ Don
bility Time e
Documentation Needed
Recovering a business costs money!
Be prepared to spend it!
Request a credit card increase—have
letters ready to go, and who to fax them
too.
Expense logs—these expenses may be
reimbursable by the insurance company
Recovery Hours – people want to get paid
for their hard work
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Documentation Needed
Recovery Status Report
Lists location of disaster, personnel status,
recovery status, etc.
Discusses move to alternate sites or recovery in
place
How did event impact others in company /
customers, etc.
Where do you stand on backlogged work?
Was there legal or regulatory impact?
Was there impact to highly critical projects?
When do you anticipate move back to “home”?
What expenses have been incurred?
Summary
Plan, Plan, Plan
Gather as much critical information on what
you will need to recover before an event ever
happens
Establish procedures for recovery
Establish priorities for recovery
Keep people informed
Keep a record of what happened for a
“lessons learned” evaluation
Questions?
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