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by Eric G. Mion
U.S. Cost, Inc.
Last updated: 12-28-2009
OVERVIEW
The topic of dining and food service covers a vast array of facility types and operations from fast food kiosks to
cafeterias and fine-dining restaurants. The Dining Facilities described here represent an operation geared towards
feeding a large number of people relatively quickly. There are multiple methods to accomplish these functions, and
speed and volume do not preclude patron comfort or food quality.
Given the high-volume of turn-over in these facilities, they are often programmed in a campus environment or as part
of a larger building or complex of buildings. As such, Dining Facilities should generally be grouped with other
community or social functions within the campus or complex. Thefood service space-type page describes a similar
function that is a sub-space of a larger facility where as this page describes a dedicated building/operation.
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BUILDING ATTRIBUTES
A. Functional Design Factors
Since there are multiple design approaches to achieving the basic facility function, certain basic operational decisions
must be made prior to initiating design:
Cafeteria style. Patrons pay a set meal price upfront at a check-in station and choose from
predetermined options.
A la carte. Patrons pick up individual menu items and pay for the specific items selected or by
weight at a check-out station at the exit of the serving area.
The food delivery and eating methodologies affect the size and layout of the facility. Dining facilities may
accommodate more than one of the following methodologies:
Serving Line or Station. Patrons choose from predetermined options off of serving lines or
stations such as hot bar line, salad bar, deli bar, pizza bar, taco bar, etc. Food may be packaged for
consumption in the facility or for takeout. Payment can be either cafeteria style or a la carte.
Short order. Patrons order items for custom preparation. Food may be packaged for
consumption in the facility or for takeout. Payment can be either cafeteria style or a la carte.
Takeout. Patrons chose from assorted prepackaged items that may range from sandwiches and
pizza to full meals. Payment is typically a la carte.
Other operational factors that affect the design include the menu, the staffing plan, the delivery cycles, and the
bussing plan.
preparation, cooking, serving, and cleaning functions must be carefully studied to optimize work flow and efficiency.
Keep travel distances short and minimize crossover of circulation paths. Plan for various serving styles.
The dining area represents the conclusion of the patron process of arrival, queuing, serving, and payment. To the
extent possible, separate seated patrons from the congestion and movement of arriving and departing patrons.
C. Design Considerations
Key design goals and considerations for Dining Facilities include the following:
Flexibility. Planners and designers should recognize that future renovations, additions and
expansions of the facility are likely.
Aesthetics and Visual Image. The dining experience represents a break in the patron's day.
Its design should provide a visual respite as well. The designer should provide an aesthetic and visual
image in keeping with the recreational functions of the facility.
EMERGING ISSUES
Dining Facilities may be strong candidates to function as emergency shelters for the community or campus they
serve. The dining area is typically a large open space necessary for group shelter, and the food service component is
a critical asset. Designing the facility to remain operational after an emergency incident will significantly affect the
project budget and requires classifying the building to meet higher occupancy categories and increasing the
emergency back-up power requirements.
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Department of Defense
Food Code, latest edition, U.S. Department of Health and Human Services, Public Health
Service, Food and Drug Administration
NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking
Operations, National Fire Protection Association
UFC 4-722-01, Dining Facilities
UL 710, Exhaust Hoods for Commercial Cooking Equipment, Underwriters Laboratories
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MAJOR RESOURCES
WBDG
Space Types
Food Service, Office