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UNIVERSITY OF DALLAS
TECH 6357 Section 4QA: Securing Electronic Business
Summer 2008
CONTACT INFORMATION
Professor:
Brett J. L. Landry, Ph.D., CISSP
Office:
Frisco 26
Secretary:
Rosa Smith, 972-265-5716
blandry@gsm.udallas.edu (Best way to reach me)
E-Mail:
Phone:
972-636-8633
Office Hours:
By appointment with 48 hours notice
GSM Communication Center: 972-721-5277; 972-721-5355; comctr@gsm.udallas.edu
e-College website:
http://imba.udallas.edu
877-476-4622 or 303-873-0005 helpdesk@imba.udallas.edu
e-College Help:
COURSE DESCRIPTION
This course presents a managerial perspective of the broad study of Electronic Business
including Electronic Commerce. Topics include e-Marketplaces, e-Retailing, electronic
payment systems, Mobile Commerce, e-Auctions, e-Commerce strategy, security and more.
Security issues, trends and solutions as they relate to Electronic Business and e-Commerce
are provided throughout this course.
COURSE OBJECTIVES
During this course, students will explore the broad and challenging study of Electronic
Business with an emphasis on Electronic Commerce and Security. While this course adopts a
managerial perspective, investigations of some technical aspects such as securing electronic
transactions at a relatively high level are studied. At the completion of the course, students
will be able to:
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system, please go to http://imba.udallas.edu and click on "login help". Enter your first
name, last name and your email you selected as your primary email in Banner. Then press
"search". Your credentials will be emailed to you. If you experience issues with this
process, please send an email to Vanessa Cox at vcox@gsm.udallas.edu with your full
name, student id, course number and section number, along with your email on file in
Banner. Please let her know you are experiencing issues with obtaining your credentials.
She will research the issue and work with you to resolve as appropriate.
In addition to contacting the Helpdesk by phone and email, Chat is another way for online
students to seek real-time answers to their technical questions related to the online learning
environment. Since the Chat feature involves a live, online technician this additional
channel of communication may result in quicker resolution times. Users can access a live
chat session by clicking on the link that has been placed on the Help page within the
student's welcome screen. Please note that this Chat function is available from 11 A.M. to
11 P.M. Central Time.
TECHNOLOGY AND WEATHER CONTINGENCY PLANS
Occasionally technology fails or is unavailable due circumstances beyond our control. Should
you find that eCollege, a quiz, or another class component is unavailable, please E-mail the
professor to document the event. Also in cases of extreme weather deadlines may be
extended. In the event of campus closures, network, or power outages, please contact the
GSM Communication Center: at 972-721-5277; 972-721-5355; or comctr@gsm.udallas.edu
COMPUTER FLUENCY
It is assumed that a student in the MBA program would have a basic appreciation for the
Internet, the World Wide Web, and basic computer experiences. Students will need to have
a working knowledge of the WWW and be able to use the eCollege for course deliverables.
E-MAIL POLICY
All class E-mail will be sent out to your E-mail address that is recorded in eCollege. Do not
ask the professor to use another address. If you use a non-UD E-mail account, make sure
that the senders name is your full name and not a nick name, screen name, character, etc
as these E-mails will be deleted before being opened. Please include TECH6357-4QA in
the subject line as these e-mails will be prioritized in my inbox. Also, you are expected to
regularly check for E-mail to communicate important class changes. The professor will read
and respond to E-mail during office hours and possibly during other business hours. Do not
expect instant messaging responses from E-mail. The professor will also deny requests for
copies of lecture notes or detailed discussion of topics. Please visit during office hours for
clarifications.
ASSIGNMENTS AND EVALUATION
Your grade will depend on how well you perform on the following deliverables for the
course: class discussions, article postings, exams, and the term project paper. Read the
instructions for each of the assignments carefully and ensure that you understand their
implications fully. If you are unclear on any aspects of the assignment, contact me
immediately I will answer your questions. Do not make assumptions regarding course
deliverables. I am happy to work with you on any items that you are unclear on. If you do
not ask for clarification and make incorrect assumptions, you are responsible for the
consequences.
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Class Participation
Students are expected and encouraged to participate in the weekly lecture. You are
expected to have read the assigned material and participate in the class discussions on the
topics covered in each unit. Topic questions will be posted to eCollege and discussed.
Students will be selected during the semester to server as moderators for Discussion
threads in eCollege. Grades will be given for moderator performance. Points will be given
based on involvement in online discussions. Past student performance has shown that
involvement in the discussion will assist in learning and exam performance.
Participation/discussion consists of asking pertinent questions, offering related experiences,
evaluating and assessing the lessons learned, and sharing your thoughts with the class. In
addition, students are expected to periodically bring in articles from journals that relate to
the topics under discussion. You are encouraged to offer your own ideas, opinions, and
personal accounts of real-life situations and experiences. You are encouraged to question
each other and the instructor. This is potentially the most valuable component of our course
and the more substantive and well-thought-out your contributions are, the more we will
learn from each other.
To be substantive, your class participation must be thoughtful, insightful, experiential, and
related to the topics being discussed. You should expect to whenever possible participate in
the discussion more than once during each week. You will be graded on a weekly basis.
Points
10
8
6
4
1
0
Description
Value-added participation throughout the discussion
Value-added participation but not every topic
Value-added participation but only about 75% of the time
Value-added participation but only about 50% of the time
Value-added participation but only when asked or about 30% of the time
No value-added regardless of extent of participation; no participation,
meaningless comments, racist, mean-spirited, personal, or other negative
remarks whether to the class, in email or in group sessions.
Article Postings
Each student is responsible for posting to DocShare at least four (4) articles to share with
the class during the semester that are relate to the course.
Case Studies
You will receive 2 Case Study assignments during the semester. They will be assigned
during the weekly update, and due the following week. Each one is worth 50 points. To
ensure a perfect score, you should address all questions posed in the case study thoroughly.
Each question may require a minimum of 1 double spaced text page to properly answer in
addition to any diagrams. I am looking for quality not quantity. You may be able to
thoroughly answer a question in less than 1 page; you are the judge. Format, grammar,
and spelling count!
Exams
There will be two (2) major exams worth 250 points each, which may consist of a
combination of objective (multiple choice, true-false, short answer, fill in the blank) and
subjective (case analyses, essay questions, etc.) questions. Each exam will plainly state the
value of questions in each section.
Exams will be administered a timed event. In other words, you will be given a specific
amount of time to complete the exam after which the test will be closed. Graded exams will
TECH 6357 4QA Syllabus
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be returned or posted before the end of the unit following the exam and a thread will be
created for questions or discussion of your answers.
I welcome grading challenges! All grading challenges should be in writing and should
convey information and not emotion. Successful grading challenges will provide articulate,
compelling, and well-supported arguments for the acceptance of alternative answers.
Simply stating that you think you were right does not consist of an articulate or compelling
argument! A typical challenge should be roughly page of typewritten material. Students
have one week following the release of midterm exam results to submit grading
challenges. Final exam challenges are not generally available except under extreme
situations. Late grading challenges will not be accepted.
Questions cover the chapters and other assigned materials specified in the Class Schedule.
Be familiar with these materials prior to taking the exam. The time allotted to the objective
exams has been designed to reward those who have done a thorough job of mastering the
course materials prior to the exam and to be very challenging to those who have not
adequately prepared. Time restrictions imposed on the exams are tight, so be prepared, be
focused and be sure to shut out any potential distractions during the time that you are
taking the exams. Keeping up with the Learning Objectives and weekly Review Questions is
the best way to prepare.
Note: The objective questions found in the exams may cover the assigned materials for all
units prior to the unit prior to the exam, however the majority of questions will
cover the material after the last exam . Expect to see some repeated questions,
especially where material was missed on previous exams.
Term Paper Project:
The term project for this course is an individual effort and has two sequential components:
(1) an E-Business Security Related Paper on a subject to be agreed upon with your
instructor
a. No less than 10 double spaced pages of text (excluding charts, graphs and images)
and no more than 20 pages total;
b. Turn in one copy on or before the due date;
c. Along with...
(2) a Presentation (PowerPoint)**
a. 10-20 Quality Slides covering your research
** Your presentation may be used to augment teaching materials for future classes, so be
accurate and use citations to give credit to your sources!
The keys for success in your paper are making a thorough examination of the subject, cite
your sources, and follow the APA style guidelines and the format defined in the GSMs
Format for Papers 2002 (available in Doc Sharing). Where conflicts may exist between
the Format for Papers and the APA style, follow the APA style. The professor will work
with each of you and will approve each topic concept by the 4th week of class. You
are encouraged to adopt a paper sooner if possible. In support of the aggressive deadline,
the professor will provide ideas upon request for those students needing assistance in
identifying a topic for research.
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Each of the components of the project will be graded separately, and the scores summed to
count as your overall project score. The term project is worth 30% of your final course
grade.
If English is not your first language, there is a service in the Graduate School of
Management to help with your papers. For help, contact writing@gsm.udallas.edu.
As a reminder, cutting and pasting from other sources, especially online sources,
is NOT acceptable. While you are expected to research and cite other authors work
in support of your efforts, you are also expected to create an original work using
your own words. Read the works of others, synthesize the information, draw your
own conclusions, write your paper in your own words supporting all facts and
ideas of others by making correct APA citations and references. Avoid making
extensive use of the Internet resources such as the Wikipedia. Use published
books and journal articles wherever possible. You should have no less than 10
unique references.
Item
Case Studies (2 @ 50 point each)
Class Participation (Discussion Boards)
Discussion Moderator
Posting Articles (4 @ 20points each)
E-Business Paper + Presentation Materials
Mid-Term Exam
Final Exam
Total:
GRADING SCALE
The standard GSM grading scale that is used in all courses
will be used in this course. The grading for this course is
based on a 1000-point scale. The weights and points
possible are given below. Please do not petition that a lower
grade be rolled up to the next letter grade, as grades will
not be rounded or rolled up. For example, a student with
an overall total of 799 points will receive a C+'. This
includes academic probation. If your performance in
another class or classes is unsatisfactory, do not appeal for
a grade change in this class. The requirements and due
dates of this class will not be waived due to requirements of
other classes, so students should schedule their time
accordingly.
Points
Available
100
100
20
80
200
250
250
1000
Letter
Grade
A
AB+
B
BC+
C
CD+
D
DF
FA
1000
Point
Scale
4.0
930- 1000
3.7
900 929
3.3
870 899
3.0
830 869
2.7
800 829
2.3
770 799
2.0
730 769
1.7
700 729
1.3
670 699
1.0
630 669
0.7
600 629
0.0
< 600
Failure due to not
withdrawing from the
course.
Grade
Points
Via eCollege, students can also track their grades. The point
distribution is shown below. Final letter grades will not be
posted to eCollege; however using the scale below, you will be able to determine your
score. In accordance with federal guidelines for student privacy, student grades will not be
made available via electronic mail, over the phone, or in a posted list. See Banner for your
final grades.
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Make up quizzes will be rarely given and are not guaranteed. Reasons include emergencies
and conflicts. Emergencies include accidents, family deaths and medical excuses. Conflicts
include job related travel, interviews, etc and should be reported to the professor two weeks
prior to the quiz. It is the student's job to get a make up quiz. Not taking an quiz, and
then requesting a makeup not covered above will result in a zero for that quiz.
POLICY ON LATE WORK
Assignments for course credit that are submitted after the official due date will receive a
loss of one letter grade or 10% of the possible score for each day late. Points lost cannot be
made up. Plan ahead.
WHAT KINDS OF SAFEGUARDS SHOULD YOU TAKE IN THIS COURSE?
Back up every piece of work you do on disk, and make a hard copy. If you
experience computer difficulties, you are responsible for solving your own technical
problems. Heavy Internet usage occurs between the evening hours of 8 and 10. You
will want to consider logging on at other times, if possible.
If you use AOL as your internet service/browser, you are likely to have problems
with some connections and downloads from the eCollege system. You should always
use Internet Explorer as your primary browser for course work.
You will have problems accessing all elements of the course from your office if your
company has a firewall blocking its system. If this is the case where you work, you
should have a computer at home or elsewhere that has Internet access and does not
run through a firewall.
You MUST have speakers with your computer system to hear the sound that goes
with the audio segments of this course. You MUST have Real Player Software to hear
the audio and view the video segments in the course. Real Player is available online
for FREE. Directions on this download are available under the Technical Info area of
the imba.udallas.edu homepage. You should check all technical requirements here
before contacting the helpdesk.
Whenever possible do your writing offline and upload complete assignments.
Network and computer crashes lead to data loss and you will loose all your
information if you work strictly online.
LIBRARY
The William A. Blakley Library is a
valuable resource for this course,
providing access to many electronic
databases that will be useful research
tools for this course.
Business, General
Company Information
Consumer Affairs
E-Commerce
Economics
Industry Information
Information Management
Management
Marketing
For a list of other subject guides, please see the Subject Guides List on the Library
homepage.
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Getting Help
For reference questions, you may contact the reference librarian at reflib@udallas.edu, call
972-721-5315 , or fill out an online reference question. Reference librarians are on duty
Monday through Friday 8:00 am - 7:00 pm and Saturday 9:00 am - 6:00 pm.
For username and password assistance, please contact the GSM computing center at 972721-5030 or libacct@gsm.udallas.edu.
For technical questions regarding access to the databases (except for username and
passwords), please contact Cherie Hohertz at 972-721-5040 or chohertz@udallas.edu.
POLICY ON ACADEMIC HONESTY
All students are responsible for familiarizing themselves with the University's policy on
Academic Honesty. Please review the entire Academic Honest policy, which is reproduced at
the following URL: http://www.thedallasmba.com/academics/academicpolicies.cfm#ACH
and in the Graduate School of Management section of the current University of Dallas
General Bulletin. The following is reproduced from the Bulletin:
Plagiarism and cheating are extremely serious offenses and are not tolerated in the
Graduate School of Management. Students who admit to having committed such offenses,
or who are found guilty of them by the Academic Review Board, are subject to dismissal by
the GSM Dean.
Plagiarism. Plagiarism is an attempt to claim as our own, ideas or writings that originate
with others - is a serious offense against the academic community. Plagiarism is not
lessened by paraphrase or even by an extensive rewriting of another's work. Whenever
ideas or words are borrowed, the student must give credit by citing the source. All
credentialed sources of information must be documented in order to give proper credit to
the author. In addition to traditional sources of information (e.g., books, journals,
magazine and news articles), this includes information accessed electronically through the
Internet or other sources.
A student who submits plagiarized work is subject to disciplinary action as described in
detail in the Graduate School of Management section of the University of Dallas General
Bulletin.
Cheating. All work performed by a student to satisfy course or degree requirements must
be the student's original work. This includes courses taught in any type of environment,
including over the Internet. When plagiarism or cheating is found to have occurred, the
student is subject to immediate dismissal from the Graduate School of Management, and
the grade for the course or the work submitted is subject to change. If a degree or
certificate has already been granted at the time the violation is discovered, the degree or
certificate shall be revoked, regardless of the time that has passed.
When cheating is suspected, a formal procedure will be instituted, as described in detail in
the Graduate School of Management section of the University of Dallas General Bulletin.
Professors Policy. Academic integrity standards and consequences apply to all
dimensions of student behavior, including but not limited to assignment submissions,
attendance records, and statements or representations about your own or anothers
performance.
If at any time you submit work that was prepared by another student or other person (even
if only in part) as your own, or if you in any way solicit or lift information from another
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Summer 2007
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student during an exam, or if you use external reference material during an exam without
prior instructor permission, or if you plagiarize or fail to provide sufficient citation of the
original author, the instructor will: (1) assign an "F" as your final grade for the trimester,
and (2) notify the GSM Deans Office so that a formal disciplinary procedure will be
instituted, as described in detail in the Graduate School of Management section of the
University of Dallas General Bulletin.
POLICY ON DISCRIMINATION AND EQUAL OPPORTUNITY
The University of Dallas is an equal opportunity, co-educational and Catholic institution of
higher learning. It is open to students and faculty of all faiths, and does not discriminate in
admissions or employment on the basis of race, color, sex, age, disability, or national origin.
POLICY ON THE AMERICANS WITH DISABILITIES ACT
The University of Dallas Graduate School of Management complies with the Americans with
Disabilities Act in making reasonable accommodations for qualified students with
disabilities. Please present your written accommodation request to your professor and the
ADA Coordinator (972-721-5382), before the second class day.
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Publication Standards. If you do not have at least a 10 sources for your paper, you
did not fully research your idea or you incorrectly cited information and may be
plagiarizing. Points will be deducted for papers that quote entire paragraphs from
sources. The purpose of the assignment is for you to develop your understanding and
opinions on the topic, not to regurgitate someone elses.
Plagiarism is a serious offence that may involve dismissal from the University. You
must not use another author's effort such that it could be considered your own work. Any
word-for-word or essentially word-for-word statement, fact or idea by another person
should be cited in such a way that the reader knows you did not write or originate the
specific material. References to complete works are not citations for specific material.
Sources of information: Articles in journals such as Information Security, Info Security
News, Computer Security, Information Systems Security, etc. are of great value as provide
you with trends in products, practices and theories. The UDallas Library has numerous
texts as well as subscriptions to many publications; some that can be accessed online at the
following URL: (http://www.udallas.edu/library/). Additionally the library is exploring
partnership sharing arranging regarding research material with other universities. You
should reexamine the status of such relationships each trimester.
There are also many on-line information sources. BEWARE of using online sources
exclusively. Excessive reliance on sites such as the Wikipedia will result in a loss of
points. Wherever possible, look for articles from quality Journals. You may use some online sources, but you must accurately document these using APA citation format as
described in the Doing Honest Work in College book.
Format and Organizational Requirements for Papers.
If you research a topic from your place of employment, you may use non-privileged
company documentation as a reference. However, you must obtain written permission to
use your place of business as research location, and, if you use company documentation, or
other intellectual property, you will need to obtain particular rights to use that material. If
you plan to direct your research in this direction, it is advisable that you contact the
responsible legal officer for your entity. Research concerning your own company or
government entity should not be directed at analyzing infrastructural weaknesses of the
entity (as the research will be placed on our program website).
Submission Formats: Students will submit their completed papers to the professor via the
project drop box in e-College. The paper is due no later than the beginning of class on the
due date.
2) Power Point Presentation Materials
Exceptional papers and presentation materials may be used in future UD IA courses to
augment the regular instructional material. Your presentation material should be an
accurate representation of your research findings presented in your paper. You should
create between 10 and 20 slides which should provide talking points for the findings
presented in your paper. Be sure to provide appropriate citations for your material sources!
Failure to do so will result in a loss of points.
You are NOT obligated to have your material used in future classes, and if you prefer your
assignment is not used in the future you will not lose any points. You MUST however state
plainly in both your final slide and in your conclusions section of your paper that you do not
want your material shared.
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Each bullet item is a potential topic for a paper. This is not an exhaustive list. There are also
many other potential topics within each of these subtopics as well as many not mentioned.
Pick something of interest to you. Although security related topics are preferred, you may
also propose an e-business related topic.
These are just a few of the many possible topics for a paper. Although these are decidedly
security oriented, other topic in the e-Business/e-Commerce realm will be considered.
Remember to have your instructor sign off on your topic. You should prepare a 1-2
paragraph long abstract describing the topic and approach you wish to pursue for
your instructor to approve.
May 3, 2008
May 17, 2008
May 31, 2008
June 7, 2008
June 28, 2008
July 5, 2008
July 19, 2008
TECH 6357 4QA Syllabus
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Unit
1
5/3
2
5/10
3
5/17
4
5/25
Course Syllabus
Doing Honest Work in
College pages 3-13, 2656, 105-121, 171-181
In-class introductions
Infrastructure Overview
Turban Appendix A
(Online)
Introduction to E-Commerce
Turban Chapter 1
Current Article/Event
Discussion
Turban Chapter 16
Current Article/Event
Discussion
Launching a Successful
Online Business
5
5/31
Deliverables
B2B Commerce
Turban Chapter 5
6
6/7
7
6/14
Turban Chapter 6
8
6/21
9
6/28
E-auctions
Turban Chapter 10
Current Article/Event
Discussion
Current Article/Event
Discussion
Case Study 2 Assigned
Turban Chapter 9
E-Commerce Strategy
Turban Chapter 14
Current Article/Event
Discussion
Case Study 2 Due
10
7/5
Current Article/Event
Discussion
Current Article/Event
Discussion
Term Paper Due
11
7/12
12
7/19
Turban Chapter 17
Current Article/Event
Discussion
FINAL EXAM
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