Académique Documents
Professionnel Documents
Culture Documents
Documents
and
Additional/Optional Services
General Business Requirements
Interline Airline A and Interline Airline B
Generic Document
Airline Information:
Airline Name
2-character Airline
Code
Airline Accounting
Code
Interline Airline A
XX
Interline Airline B
ZZ
nnn
mmm
FORWARD BY IATA
About this Document Guidance for Usage
IATA presents this first Interline Electronic Miscellaneous Document GBR as a
guidance document to begin the implementation discussions that may need to
take place between two airlines in order to implement interline EMDs.
A generic EMD GBR was first presented by a Member airline at JPTC March
2009 and then reviewed by a smaller group later that year. The version
presented here takes into account the original document and the comments from
the later review.
Supporting Data:
The document is designed to provide a generic document to record EMD
business requirements for the purpose of interline. Global changes allow airlines
to customise the document to their airline and their interline partners
requirements.
The document is based on current Industry requirements as detailed in either the
Passenger Services Conference Resolution Manual or AIRIMP.
Areas highlighted in yellow detail the business choices that airlines have to make
or where functionality may not yet be supported. Some sections, highlighted
completely in yellow, may be removed based on the business choice selected.
Currently Resolution 722f Attachment A does not strictly define usage of RFICs.
Appendix B needs further work and input is welcome as to how it can be used to
avoid differences in interpretation in the use of RFICs is welcome. One
suggestion is that airlines record in this section those RFISCs that are filed not
strictly in accordance with the RFIC description e.g RFISC for porterage files
under RFIC B (Non-air Services) instead of RFIC E (Airport Services).
As readers develop their interline EMD solutions and begin their interline
discussions IATA welcomes further input on how to make this generic document
better so please treat this as a first draft work in progress. Comments, additions,
deletions are welcome and should be submitted in the first instance to David
McEwen (mcewend@iata.org), Manager Passenger Interline Standards.
Document History
Date
Changes Made
Made By
18/02/09
02/10/09
New version
First review
12/10/10
Second review
23/02/11
01/05/11
British Airways
Dave McEwen IATA
Jane Watkins IATA
Jane Watkins IATA
David McEwen
IATA
Contents
Document History............................................................................................................ 2
Contents.......................................................................................................................... 3
1. Introduction ................................................................................................................. 6
1.1 Purpose ................................................................................................................. 6
1.2 Scope..................................................................................................................... 6
1.3 Notes for Use ......................................................................................................... 6
2. Additional/Optional Services ........................................................................................ 7
2.1 Filing and Pricing.................................................................................................... 7
2.1.1 Filing ................................................................................................................ 7
2.1.2 Pricing .............................................................................................................. 7
2.2 Reservations Booking Process............................................................................... 8
2.2.1 Request ........................................................................................................... 8
2.2.2 Response......................................................................................................... 9
3. EMD Types ............................................................................................................... 10
3.1 EMD ..................................................................................................................... 10
3.1.1 EMD-S ........................................................................................................... 10
3.1.2 EMD-A ........................................................................................................... 11
4. EMD Eligibility ........................................................................................................... 12
4.1 Document Eligibility .............................................................................................. 12
4.1.1 Itinerary .......................................................................................................... 12
4.1.2 Code Share Flights ........................................................................................ 12
4.1.3 Conjunction EMD ........................................................................................... 12
4.2. Passenger Eligibility ............................................................................................ 13
4.2.1 Passenger Type Codes.................................................................................. 13
4.2.2 Infants ............................................................................................................ 14
4.2.3 Unaccompanied Minors (UMNR) ................................................................... 14
4.2.4 Groups ........................................................................................................... 15
4.3 Passive Segments ............................................................................................... 16
4.4 GDS Links ............................................................................................................ 17
5. Documentation .......................................................................................................... 19
5.1 Issuance .............................................................................................................. 19
5.1.1 EMD-S ........................................................................................................... 19
5.1.2 EMD-A ........................................................................................................... 19
5.2 Form of Payment.................................................................................................. 20
5.3 Price Types .......................................................................................................... 21
5.4 Promotional Code ................................................................................................ 22
5.5 Coupon Value/Fare Calculation ............................................................................ 22
1. Introduction
1.1 Purpose
The purpose of this document is to verify and record the General Business Requirements for the
introduction of Additional/Optional Service Fees and the implementation of Interline Electronic
Miscellaneous Document (IEMD) between Interline Airline A (XX) and Interline Partner B (ZZ).
The sections within this document relate to activities or processes that directly impact the
requesting of Additional/Optional Service Fees and IEMD between the two carriers.
It is intended that carriers will document their actual or anticipated processes and requirements
within each section. The sections headed XX reflect the standard baseline product for Interline
Airline A. Where options are available per carrier, these are also detailed and the setting for each
option will be recorded in the Issues sections.
This will form the basis for discussions between the carriers to ensure the smooth operation of
IEMD between the two carriers.
Each section has space for each carrier and also space for issues, e.g. where contradiction
between carriers processes result in system issues, to be recorded and for the resolution, agreed
between the two carriers, to be documented.
1.2 Scope
The intent of the EMD project is the facilitation of Electronic Miscellaneous Documents within the
scope of the Interline Agreement that exists between the two carriers.
Unless explicitly stated, this will be within the context of standards laid down by IATA Resolutions,
Recommended Practices and IATA PADIS messaging.
For clarity, when referring to Coupons Status Indicators in this document, the indicator as
specified in IATA Resolution 725f shall be used and not the indicator specified in the PADIS
EDIFACT Guides.
For the purposes of EMD, the Marketing Carrier is the carrier marketing the flight in a code share
situation.
Block space code share is outside the scope of this document as the current Industry standard
does not include a UAC message required to support this function.
The scope of the Consumed at Issuance Indicator is limited to application by the Validating
Carrier, with the relevant coupon set to Used at issuance and restricting any further usage.
1.3 Notes for Use
Interline Airline A global change to your airline name
Interline Airline B global change to interline partner name
XX global change to your airline designator
ZZ global change to interline partner airline designator
nnn global change to your airline accounting code
mmm global change to interline partner accounting code
2. Additional/Optional Services
This section deals with the filing of fees and the reservations booking process for
additional/optional services
XX
ZZ
Issues:
Agreement:
2.1.2 Pricing
Issues:
Agreement:
XX
2.2 Reservations
Booking Process
2.2.1 Request
ZZ
Issues:
Agreement:
2.2.2 Response
Issues:
Agreement:
3. EMD Types
This section deals with the types of EMDs used for additional/optional service and other reasons
for issuance.
XX
3.1 EMD
Issues:
Agreement:
3.1.1 EMD-S
Issues:
Agreement:
10
ZZ
3.1.2 EMD-A
Issues:
Agreement:
11
4. EMD Eligibility
This section deals with when EMD is applicable for interline between the two carriers.
XX
Issues:
Agreement:
4.1.2 Code Share Flights
Issues:
Agreement:
4.1.3 Conjunction EMD
Issues:
Agreement:
12
ZZ
XX
Issues:
Agreement:
13
ZZ
4.2.2 Infants
Issues:
Agreement:
4.2.3 Unaccompanied
Minors (UMNR)
Issues:
Agreement:
14
4.2.4 Groups
Issues:
Agreement:
15
Issues:
Agreement:
16
Abacus
Amadeus
Apollo by Travelport
Axess
Fare Logix
G2 Switchworks
Galileo by Travelport
Infini
ITA
Sabre
Topas
TravelSky
Worldspan by Travelport
??
Abacus
Amadeus
Apollo by Travelport
Axess
Fare Logix
G2 Switchworks
Galileo by Travelport
Infini
ITA
Sabre
Topas
TravelSky
Worldspan by Travelport
??
Issues:
17
Agreement:
18
5. Documentation
This section refers to the normal processes that will occur between the Validating and Operating
Carrier at and subsequent to issuance.
XX
5.1 Issuance
5.1.1 EMD-S
Agreement:
Issues:
5.1.2 EMD-A
Issues:
Agreement:
19
ZZ
Issues:
Agreement:
20
Where an additional/optional
service is provided free of charge
XX as Validating Carrier will not
issue an EMD.
Where an additional/optional
service is provided for a fee, but to
a specific passenger free of charge,
based on passenger type or
frequent flyer programme, XX as
Validating Carrier will issue an EMD
with the price type:
FREE
NO FARE
0.00
Where an additional/optional
service is provided for a fee, but is
redeemed against a frequent flyer
programme, XX as Validating
Carrier will issue an EMD with the
price type:
*
AWARD
IT
BT
BULK
CHARTER
Net Remit
Negotiated
??
FREE
IT
BT
BULK
AWARD
21
CHARTER
NO FARE
Net Remit
Negotiated
??
Issues:
Agreement:
5.5 Coupon Value/Fare
Calculation
Issues:
Agreement:
5.6 FOID
Issues:
22
Agreement:
5.7 PNR Changes
Issues:
Agreement:
XX
Issues:
Agreement:
23
ZZ
Issues:
Agreement:
5.9 Void
Issues:
Agreement:
24
5.10 Refund
Issues:
Agreement:
25
Issues:
Agreement:
26
Issues:
Agreement:
27
Issues:
Agreement:
28
6. EMD Display
The following sections deals with criteria and validations for display
XX
6.1 EMD Display Criteria
EMD Number
Frequent Flyer
Number, Airline of
Membership, Date of
Flight
Y/N
Y/N
FOID
Y/N
Issues:
Agreement:
6.2 EMD Display
Response
Issues:
Agreement:
6.3 Third Party Display
Issues:
Agreement:
29
ZZ
7. Airport Handling
XX
7.1 Check-In
(Applicable to EMD-A
only)
7.1.1 Coupon Status
Issues:
Agreement:
7.1.2 Through Check-in
Issues:
Agreement:
30
ZZ
7.1.3 Kiosks
(Informational)
Issues:
Agreement:
7.1.4 Web (Informational)
Issues:
Agreement:
7.2 Ground Handling
Issues:
Agreement:
31
8. Irregular Operations
(Applicable to EMD-As issued for excess baggage only)
This section covers solutions to the following scenarios;
-
Where the original Operating Carrier is unable to uplift the passenger or provide the
service on their booked flight and requires an alternative carrier (new Operating Carrier)
to uplift the passenger and provide the service, when the original Operating Carrier is
also the Validating Carrier.
Where the original Operating Carrier is unable to uplift the passenger or provide the
service on their booked flight and requires an alternative carrier (new Operating Carrier)
to uplift the passenger and provide the service, when the original Operating Carrier is not
the Validating Carrier.
All actions to render the passengers EMD-A ready to be accepted when he/she reaches the New
Operating Carrier or the EMD-A disassociated, must be carried out by the Original Operating
Carrier.
XX
8.1 Handling
Issues:
Agreement:
32
ZZ
Issues:
Agreement:
33
Issues:
Agreement:
34
9. Endorsement of Coupons
When the Validating Carrier has passed control of an EMD coupon, to the Operating Carrier, an
endorsement is considered granted.
Below are listed the methods by which the Validating Carrier may control access (display and
control) to EMD coupons for carriers other than the Operating Carrier.
XX
9.1 Display
Issues:
Agreement:
9.2 Control
Issues:
Agreement:
35
ZZ
9.3 Non-endorseable
Indicator
Issues:
Agreement:
9.4 Waiver Code
(Informational)
Issues:
Agreement:
36
Issues:
Agreement:
37
Issues:
Agreement:
10.2 Data Security /
Masking
Issues:
Agreement:
10.3 Suspending a
Document
Issues:
Agreement:
10.4 Coupons Not For
Use as Ticketed, Refund
Taxes, Fees and Charges
Only or Closed.
Issues:
Agreement:
38
ZZ
Exchange / Reissue
Flown*
Exchange/FIM
The SAC that XX generates will use
the following format:
Position 1 Blank
Position 2 4 - Airline accounting
code of requesting airline
Position 5 14 Determined at the
discretion of XX
When XX as Validating Carrier is
notified of final coupon status and
final coupon is already shown, for
the same requesting carrier, XX will
send a positive response with a
new/original SAC.
Issues:
Agreement:
11.2 Endorsements
Issues:
Agreement:
11.3 Involuntary
Reroutes
Issues:
Agreement:
39
ZZ
Issues:
Agreement:
11.5 Participating
Carriers
Issues:
Agreement:
40
12. Miscellaneous
XX
12.1 Data Retention
ZZ
Issues:
Agreement:
12.2 Back-Up Procedures
Procedural at airline
12.2.1 Link Down
Issues:
Agreement:
12.2.2 Help Desk
Issues:
Agreement:
12.3 Mixed
Positive/Negative
Responses
Issues:
Agreement:
41
12.4
Testing/Implementation
Has EDIFACT walkthrough taken place
IDEC when is this
required and should it
include data for
complete test period
Test system date Res
Test system date DCS
Test system
refresh/restore
schedule
Point of contact for
testing
Test System Teletype
address for ASVC or
SVC
Time difference
Test strategy
Implementation of
GDS
Issues:
Agreement:
42
XX
ZZ
TKCRES: 08:1
TKCRES: 08:1
TKCREQ: 08:1
TKCREQ: 08:1
TKCRES: 08:1
TKCRES: 08:1
TKCREQ: 08:1
TKCREQ: 08:1
TKCRES: 08:1
TKCRES: 08:1
TKCREQ: 08:1
TKCREQ: 08:1
TKCRES: 08:1
TKCRES: 08:1
TKCREQ: 08:1
TKCREQ: 08:1
Issues:
Agreement:
43
ZZ
Appendices
Appendix A Glossary of Terms
COMMON
TERMS
DESCRIPTION
ATA
ATPCO
Billing Carrier
CoS
EDIFACT
EMD
ET
Electronic Ticket/Coupon
FOID
Form of Identification
FOP
Form of Payment
FQTV
GBR
Host
IATA
IDEC
IEMD
Interline EMD
IET
Interline E-Ticket
INVOL
Involuntary Re-route
Marketing Carrier
The airline whose Airline Designator and flight number is recorded as the transporting
carrier on the electronic flight coupon(s).
OAG
Operating Carrier
The airline whose Airline Designator is recorded as the service provider on the
electronic value coupon(s).
PADIS
PNR
SAC
SIPP
SSIM
SSR
TCN
TKCREQ
44
COMMON
TERMS
DESCRIPTION
TKCRES
TKTREQ
IATA EDIFACT Ticketing Request Message. Used to request EMD issue, display,
refund, void, exchange/reissue or history display.
TKTRES
Validating Carrier
The issuing airline whose numeric airline code is identified in the electronic ticketing
transaction. The Validating carrier shall be the controlling and authorising entity for
electronic EMD transactions.
Appendix B RFICs
A
Air Transportation
Baggage
Financial Impact
Airport Services
Merchandise
In-flight Services
45