Fixed Wireless Phone Data Service User Guide

CDMA FIXED WIRELESS PHONE

DATA SERVICE USER GUIDE

ZTE CORPORATION

http://www.zte.com.cn

Fixed Wireless Phone Data Service User Guide

Copyright Statement
Copyright 2008 by ZTE Corporation
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or by
any means, electronic or mechanical, including photocopying and microfilm, without the prior
written permission of ZTE Corporation.
ZTE Corporation reserves the right to make modifications on print errors or update specifications
in this manual without prior notice.
Edition 7.1, Dec, 2008

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Fixed Wireless Phone Data Service User Guide

TABLE OF CONTENTS
1

Brief Introduction...................................................................................................... 3

Precautions ............................................................................................................... 3

System Requirements .............................................................................................. 4

Dial-up Program Install and Uninstall ..................................................................... 5

4.1 Windows 2000................................................................................................... 5
4.1.1

Install .................................................................................................... 5

4.1.2

Uninstall...............................................................................................11

4.2 Windows XP .................................................................................................... 12

4.2.1

Install .................................................................................................. 12

4.2.2

Uninstall.............................................................................................. 18

4.3 Windows Vista ................................................................................................. 19

4.3.1

Install .................................................................................................. 19

4.3.2

Uninstall.............................................................................................. 25

Internet Access Dial-up .......................................................................................... 26

5.1 Start Application Program ................................................................................ 26
5.2 Connect/disconnect the Network..................................................................... 27
5.2.1

Network Connection Setup ................................................................. 27

5.2.2

Network Connection/disconnection .................................................... 28

5.3 Connect Record .............................................................................................. 28

5.4 Diagnosis......................................................................................................... 29
6

File Transmission ................................................................................................... 30

6.1 Function Introduction ....................................................................................... 30
6.2 File Receiving.................................................................................................. 31
6.3 File Transmitting .............................................................................................. 32

PC Fax ..................................................................................................................... 33
7.1 Function Introduction ....................................................................................... 33
7.2 Fax Sending .................................................................................................... 33
7.3 Fax Receiving.................................................................................................. 34

Return to Voice Service.......................................................................................... 34

Troubleshooting...................................................................................................... 35

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Fixed Wireless Phone Data Service User Guide

1 Brief Introduction
After connecting with PC through USB data cable, WP560/WP960 CDMA fixed wireless phone
(FWP) can provide the following data services:

Internet Access

File Transmission

PC Fax

Please firstly consult your local telecom operator to get the relevant services.
Before using data services, please make sure your FWP has been powered on and work normally.
Please refer to the User Manual for the operations about this part.

Note:
Microsoft and Windows are registered trademarks of Microsoft, and WinFax is
registered trademark of Symantec.

2 Precautions
When using data services, users must pay attention to the following points:

The FWP works normally;

Your computer works normally;

The connection between PC and FWP should be reliable. Dont pull out USB cable
unless PC prompts Cant find USB MODEM;

The area where the FWP is located must have network support

The driver has been installed correctly

Make sure the local other networks are disconnected;

Please dont connect LAN simultaneously to avoid the network disconnection of FWP;

Please dont exit from the application during the connection or disconnection.
Disconnect before exiting from application;

Dont disconnect or exit right after the connection is made because it will easily cause
the uncompleted disconnection. Sometimes you need to restart the FWP and insert USB
data cable;

Please close the dial-up application/hyper terminal application/fax application firstly and
then pull out USB data cable connected with the FWP after you finish using the data
services.

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3 System Requirements
FWP supports the following operating systems:

Windows 2000

Windows XP

Windows Vista

Minimum system requirements:

CPU

Pentium-II/233MHz

USB Interface

2.0 (compatible with 1.0 & 1.1)

CD ROM

CD-ROM drive (used for installation only)

Memory

64 MB

Hard Disk

30 MB

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4 Dial-up Program Install and Uninstall

4.1 Windows 2000
Note:
Dont connect FWP with PC before installation.

4.1.1

Install

1.

Double click the installation program Setup.exe in data service CD-ROM, select English
and then click OK;

2.

Click Next as the welcome picture is displayed on the screen;

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3.

Select Destination location, and then click Next;

4.

Select Start Menu folder, and then click Next;

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5.

Select Additional Tasks, and then click Next;

6.

Click Install to continue with the installation;

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7.

Installing driver, please wait;

8.

Please connect your FWP and PC through USB data cable as it prompts you to insert the
hardware, (If your FWP has been connected with PC, please disconnect and connect again.
Note: Make sure your FWP is powered on and is in idle mode.)

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9.

The system shall find the new hardware and install the driver automatically. If there is no
prompt for finding hardware, you need to restart your FWP and connect it with PC again
through USB data cable;

10. Driver is installed successfully, please click OK;

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11. Click Finish to exit Setup. If Launch ZTEConnector is selected, you will directly enter
the Internet dial-up program.

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4.1.2

Uninstall

1. Select Start -> Programs -> ZTEIT ->ZTEConnector -> Uninstall ZTEConnectorand you
will be asked if you want to remove ZTEConnector and all of its components. Click Yes;

2.

Uninstalling, please wait;;

3. Click OK after ZTEConnector was successfully removed from your computer.

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Fixed Wireless Phone Data Service User Guide

4.2 Windows XP
Note:
Dont connect FWP with PC before installation.

4.2.1

Install

1.

Double click the installation program setup.exe in data service CD-ROM, select English and
click Next;

2.

click Next as the welcome picture is displayed on the screen;

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3.

Select Destination location, and then click Next;

4.

Select Start Menu folder, and then click Next;

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5.

Select Additional Tasks, and then click Next;

6.

Click Install to continue with the installation;

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7.

Installing driver, please wait;

8.

Please connect your FWP and PC through USB data cable as it prompts you to insert the
hardware, (If your FWP has been connected with PC, please disconnect and connect again.
Note: Make sure your FWP is powered on and is in idle mode.)

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9.

The system shall find the new hardware and install the driver automatically. If there is no
prompt for finding hardware, you need to restart your FWP and connect it with PC again
through USB data cable;

10. Driver is installed successfully, please click OK;

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11. Click Finish to exit Setup. If Launch ZTEConnector is selected, you will directly enter
the Internet dial-up program.

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Fixed Wireless Phone Data Service User Guide

4.2.2

Uninstall

1.

Select Start -> Programs -> ZTEIT->ZTEConnector -> Uninstall ZTEConnectorand

you will be asked if you want to remove ZTEConnector and all of its components. Click
Yes;

2.

Uninstalling, please wait;

3.

Click OK after ZTEConnector was successfully removed from your computer.

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Fixed Wireless Phone Data Service User Guide

4.3 Windows Vista

Note:
Dont connect FWP with PC before installation.

4.3.1

Install

1.

Double click the installation program Setup.exe in data service CD-ROM, select English and
then click OK;

2.

click Next as the welcome picture is displayed on the screen;

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3.

Select Destination location, and then click Next;

4.

Select Start Menu folder, and then click Next;

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5.

Select Additional Tasks, and then click Next;

6.

Click Install to continue with the installation;

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7.

Installing driver, please wait;

8.

Please connect your FWP and PC through USB data cable as it prompts you to insert the
hardware, (If your FWP has been connected with PC, please disconnect and connect again.
Note: Make sure your FWP is powered on and is in idle mode.)

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9.

The system shall find the new hardware and install the driver automatically. If there is no
prompt for finding hardware, you need to restart your FWP and connect it with PC again
through USB data cable;

10. Driver is installed successfully, please click OK;

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Fixed Wireless Phone Data Service User Guide

11. Click Finish to exit Setup. If Launch ZTEConnector is selected, you will directly enter
the Internet dial-up program.

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Fixed Wireless Phone Data Service User Guide

4.3.2

Uninstall

1.

Select Start -> Programs -> ZTEIT->ZTEConnector -> Uninstall ZTEConnectorand you
will be asked if you want to remove ZTEConnector and all of its components. Click Yes;

2.

Uninstalling, please wait;

3.

Click OK after ZTEConnector was successfully removed from your computer.

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Fixed Wireless Phone Data Service User Guide

5 Internet Access Dial-up

5.1 Start Application Program
1.

Firstly connect your FWP with PC through USB data cable;

2.

Set the menu of FWP:

CDMA2000 1X High-speed Internet Access

In idle mode, enter the main menu, select [Data Service] and then [Voice/ 1X Pkt].

Low-speed Internet Access through Asynchronous Data Service

In idle mode, enter the main menu, select [Data Service] and then [Async Send].

3.

Click StartProgramZTEITZTEConnectorZTEConnector or click the shortcut icon

on the desktop to display the user interface.

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Fixed Wireless Phone Data Service User Guide

5.2 Connect/disconnect the Network

5.2.1

Network Connection Setup

Click Settings button to set the dial-up parameters as below:

Input network setup parameters. The default parameters for network setup are as below:
User: vwireless@ptcl.com
Password: ptcl
Tel-Number: #777

Note:
The network setup parameters may vary in different regions. Please consult your local
network operator for details.
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5.2.2

Network Connection/disconnection

Click Connect button to start dial-up after setting the parameters.

Click Disconnect to disconnect after the connection is made successfully.

Note:
Please dont disconnect right after the connection is made successfully.
The disconnection procedure might take a few minutes to completely disconnect.
The rate (e.g. 115200bps) at the right-down corner of the screen or in the dial-up
software is the port rate, rather than the actual network transmission rate.

5.3 Connect Record

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Fixed Wireless Phone Data Service User Guide

Connect record records the relevant information you previously surf the Internet, including Date,
Time, Period and Flux, which makes it easy for you to control the time.
You could view the record at each time or view according to month/time by clicking Connecting
Record button on the the interface.
Delete Connect Record
Select a record, and click Delete button to delete the record.
Delete All Records
Click Clear button to delete all records.
Note:
The relevant information in connect record is used just for users reference, instead of
the charge basis.

5.4 Diagnosis

Click "Diagnoses" button to enter the diagnosis interface, and then click "Diagnose" button at the
right-down corner of the interface to test if the device works normally or not.

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Fixed Wireless Phone Data Service User Guide

6 File Transmission
6.1 Function Introduction
This is a low-rate but convenient & efficient file transmission method. You can transmit the files
by using Windows Hyper Terminal program on your PC.
1) Firstly, connect the FWP with PC through USB data cable;
2) Click StartprogramsAccessoriesCommunicationsHyperTerminal to create a new
connection or use the existing connection.

3) Please use the PC port connected with the USB cable, view the port under [Modem] under
[ZTE USB Modem 3197 Properties] and set its rate as 115200 bps;

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Fixed Wireless Phone Data Service User Guide

4) Select ZTE USB Modem 3197;

5) Click Dial to start dial-up;

6) Check if the FWP responds correctly;

7) Just input AT ( means [Enter] key) on the window of Hyper terminal program to display
OK on the terminal program. If OK is not displayed, try to input ATE1

firstly and then

input AT.
Note:
For some reasons, AT may not appear on the window of Hyper Terminal program as
you input AT command; in this case you can make it appear by setting Echo typed
characters locally of Property\Setting\ASCII Setup.

6.2 File Receiving

Enter the menu, select [Data Service] and then [Async Rcv Onc] (the phone receives file by
once) or [Async Rcv All] (the phone receives file all along);

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Now the calling party calls the FWP. When RING is displayed on the window of Hyper
terminal program, it means call request established;
You could receive the file by inputting the command ATA on the window of Hyper terminal
program, and at this point "Modem Data Call XX:XX (time)" appears on the screen;
Once CONNECT is displayed on the window, it means the preparation work is completed
and you can receive the files through the Windows Hyper Terminal program. The rate is
9.6/14.4Kbps;
You can end the file transmission by inputting the command +++ on the window of Hyper
terminal program. If OK is displayed, then you could input the command ATH to
reject or end the call;
Please close the Hyper Terminal window when you do not use the data service, and then
return to the voice service (refer to section 8).

6.3 File Transmitting

Enter the main menu, select [Data Service] and then [Async Send] ;
Please input the command ATD the receivers number (e.g.: ATD12345678) on the
window of HyperTerminal program; at this point "Modem Data Call

XX:XX(time)"

appears on the screen. Please wait patiently ;

If CONNECT is displayed on the HyperTerminal window, it means the call succeeds; if
NO CARRIER is displayed, it means the call fails. You need to input the command again
to dial up;
After the call succeeds, you can transmit the files through the Windows Hyper Terminal
program. The rate is 9.6/14.4Kbps;
You can end the file transmission by inputting the command +++ on the window of Hyper
terminal program. If OK is displayed, then you could input the command ATH to
reject or end the call;
Please close the Hyper Terminal window when you do not use the data service, and then
return to the voice service (refer to section 8).

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7 PC Fax
7.1 Function Introduction
This is a convenient & efficient fax transmission method. In this method you can use PC to send
or receive a fax. There are three advantages for this method:
You can send or receive a fax as long as the other party has a fax machine (even there is no
PC);
You can transmit the file in different formats such as PDF, DOC, TXT, or even JPG, etc;
You can scan a file and meanwhile fax it to the other party as long as your PC is connected
with a scanner. Please refer to the help document of WinFax program (or other fax program)
for details.
Note:
There are various kinds of fax programs. This document takes WinFax program as an
example to explain how to set up the fax function correctly.
You must make the following preparations before using this method:
1 First, use USB cable to connect the FWP with PC.
2 Install WinFax program on your computer, and choose ZTE USB Modem 3197 and choose
Class2.0 Send/Receive Fax/Modem setting.

3 After WinFax is
installed, enter the
ToolsProgram
Setup.

Enter Dialing and Location setup:

Detect busy tone and Detect dial tone should be unchecked in

General tab.

Select Dial as entered in Location tab.

Enter Modems and Communications Devices setup:
Connection Device is ZTE USB Modem 3197. Confirm the properties as
follows:

COM port is set to the port connected with the data line,
Initial rate is 19200bps,
Modem type is Class 2.0,
Enable Use hardware flow control,
And choose connected to Regular or Cellular(PCS/GSMdigit).

7.2 Fax Sending

Enter the main menu, select [Data Service] and then [Fax Send];
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Please input the receivers number on the interface of WinFax program; at this point "Fax
Data Call XX:XX(time)" appears on the screen;
Please firstly exit from WinFax program (completely exit from system task bar at the
right-down corner) when you dont use this data service, and then return to the voice service
(refer to section 8).

7.3 Fax Receiving

Enter the main menu, select [Data Service] and then [Fax Rcv Onc](receiving fax once) or
[Fax Rcv All] (receiving fax all along);
Activate Auto Answer in WinFax program, and at this point other FWP or G3 fax machine
could send a fax to this FWP. The FWP receives the fax after ringing. At this point "Fax Data
Call XX:XX(time)" appears on the screen;
Please firstly exit from WinFax program (completely exit from system task bar at the
right-down corner) when you dont use this data service, and then return to the voice service
(refer to section 8).

8 Return to Voice Service

When using data services, you cannot make or receive a call (except your phone is in sleep mode
of high-speed internet access). If you want to return to voice service, firstly disconnect the current
network connection and the application programs at PC end (WinFax, Hyper Terminal, etc) and
make sure to select [Voice/ 1X Pkt] in the data service menu. You can make or receive a call when
the date and time appears on the screen of the FWP and data service icon disappears.

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9 Troubleshooting
After the program is installed, please enter the device manager and find ZTE USB Modem
3197.

If you cant find the modem, you need to remove the program and run Setup.exe again to install
the driver of the FWP.
If the device manager displays as below after Setup.exe is run again, this means that the
installation fails. You need to manually install the driver.

Please follow the steps below to manually install the driver of the FWP:

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1.

Double click the device in the figure above to view the properties of the device, shown as
below. Click Update Driver button;

2.

Select Install from a list or specific location (Advanced), and then click Next;

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3.

Select Include this location in the search, and then click Browse to select the driver file;

4.

Select Win2K / WinXP/ Vista (according to the operating system) under Driver under the
install directory, and then click OK;

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5.

Click Finish to complete the installation of the driver.

6.

Connect the FWP again and view the device manager. If the following figure appears, this
means the driver installation is successful.

If you carelessly uninstall the driver, the picture Find New Hardware Wizard will pop up as you
connect with USB data cable. In this case you need install the driver. Please select No, not this
time and then click Next.

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The following steps are the same as the above:

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Troubleshooting Table:
Failure

Causes

Solutions

Error display when running

Setup.exe.

Installation file might be

damaged.

Please download the FWP

dial-up program from our
website WWW.ZTEMT.COM
and install it again.

Cant open the modem

when clicking Connect.

Directly run the application

without connecting with FWP.

Pull out USB cable connected

with PC and restart the FWP,
and then insert USB cable.

Unknown USB device

displayed at the right-down
corner of PC screen when
USB driver is installed and the
FWP is connected with PC
through USB cable.

Relating to the operating

system of PC or multiple
drivers.

Pull out USB cable at PC end,

power off the FWP and restart,
and insert USB cable again. If
the problem still remains,
please repeat the above
procedure.

An error occurred during

the installation of the driver..
The installation failed because
a function driver was not
specified for this device
instance. displayed after the
driver is installed.

Relating to the operating

system of PC or multiple
drivers.

Please uninstall the driver and

restart the computer, and then
install the driver again.

Pull out USB cable at PC end,

power off the FWP and restart,
and insert USB cable again. If
the problem still remains,
remove the driver and install it
again.
Error 633: modem is being
used or improperly
configured when connecting
the network again, however,
there is nothing wrong with
modem in Device Manager.

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Abnormal operations when

surfing the Internet, e.g.:
abnormal power failure, pull
out USB cable, etc.

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How to remove the driver:

right click My Computer to
select Properties
Hardware Device
Manager modem, and
right click ZTE USB modem
3197 to select Uninstall.
Connect the FWP again and
PC will automatically prompt
you to install the driver.
Follow the instruction on PC
to install the driver again.

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Fixed Wireless Phone Data Service User Guide

Failure

Causes

Solutions

Directly run the application

without connecting with FWP.

Close the application and

connect the FWP and PC
through USB cable, and then
run the application again.

Com port is occupied by other

applications, such as Hyper
terminal, or dial-up
application has been run.

Close other applications, and

then run the dialup
application.

R-UIM card is not inserted yet.

Insert R-UIM card

Improperly insert R-UIM card,

e.g. insert from the wrong side.

Insert R-UIM card correctly

according to the manual.

R-UIM card is damaged.

Verify using CDMA mobile
phone.

Replace R-UIM card

Antenna is not plugged into the

FWP.

Plug the antenna into the

wireless network card;

Out of the network service

area.

Make sure it is in CDMA

network service area.

Antenna or RF part is
damaged.

Replace the relevant parts.

Wrong setting of network

parameters (e.g.: username,
password, phone number)

Please consult local telecom

operator to obtain the network
parameters and make correct
settings.

Network congestion or
network failure.

Dial later.

FWP is in the connection of

network.

Restart the FWP. Better plug

out and then plug in.

Network signal is too weak.

Check the signal strength

indication, and check if the
antenna is inserted properly.

Cant opening COM port

No R-UIM card.

No signal indication.

Dial-up failure.

Internet connection failure.

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