INTERNATIONAL

ADMISSIONS OFFICER

JOB NO. 3167

The University of Newcastle is an equal opportunity employer committed to equity, diversity and
social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly
encouraged to apply.
Position Title

International Admissions Officer

HEW Level

HEW 5

School / Unit

UON Global

Faculty / Division

International and Advancement

Reports to

Assistant Manager, International Admissions Management

Direct Reports

Nil

Contract Type

Permanent (FTE)

ROLE DESCRIPTION
The International Admissions Officer is expected to deliver exceptional performance in
converting enquiries to enrolled international students, and to provide advice and support to
international students, representatives (agents) and pathway providers on application and
admission processes.
The International Admissions Management team are higher education professionals that are
focused on the processes, rules and activities relating to international student applications
into University of Newcastle (UON) programs, from the point at which an enquiry is made by
a potential international student through to acceptance of an offer. The teams priorities are
to:
=

enhance student attraction, conversion and retention;

expand, extend and enhance student experience and success initiatives (contributing to
UONs value proposition and graduate identity);
contribute to quality student experience at all levels of study;
identify, develop and support institutional partnerships; and
collaborate with internal and external stakeholders.

OVERVIEW OF UNIT/SCHOOL AND POSITION CONTEXT

This role is a position within UON Global, a unit located in the International and Advancement
Division.
Under NeW Futures [2016-2025], the capability of the Universitys global operation is critical
in delivering the GPP and enabling the achievement of the following five plans: Research and
Innovation; Education, Global Reputation, Engaged Workforce; and Financial Sustainability;
in collaboration with all faculties and divisions, in collegiality and with competence. The core
remit of UON Global is enabling and achieving designated KPIs in a sustainable and strategic
manner, in partnership with the academic and professional core of the University.
ORGANISATION CHART

ROLE RESPONSIBILITIES AND TYPICAL ACTIVITIES

Area of
accountability
International
admissions
processing

Core Responsibilities & Typical Activities

Provide informed advice and support to

prospective international students, newly
admitted students, representatives (agents) and
pathway providers on application and admission
processes.
Review and evaluate Undergraduate as well as
postgraduate applications in line with
government legislation and Ministerial Direction
69.
Develop and coordinate the distribution of
correspondence for qualified applicants including
confirmation of enrolment, tuition fees and health
cover in accordance with University policy and
relevant legislation.
Collate, review and maintain confidential,
sensitive and accurate records of international
student enquiries and applications.

Measures of
Performance
Stakeholder
feedback on
service and
performance
Supervisor
monitoring,
reporting and
review.

Partnership
development

Professional and
industry
knowledge

Project support

Maintain partnerships, including prospective and

continuing international students, alumni, fellow
staff members as well as internal and external
stakeholders.

Keep abreast of current knowledge of relevant

standards and legislation relating to international
students.

Contribute to the development of projects and

initiatives aimed at improving international
admissions services, systems and processes.
Embrace the concept of team work, by
contributing expertise in dynamic collaboration
and interaction with fellow staff, to deliver unit
objectives, tasks and projects.

Technical
capabilities

Professional
development

Demonstrate expertise in the use of corporate

information systems.

Demonstrate expertise in the use of core

international assessment and reporting systems
such as those that exist for information,
assessment, and reporting (AEI-NOOSR, UK
NARIC, PRISMS) or capacity to develop
expertise in this area.
Actively build a personal and career
development plan to identify gaps and
opportunities for further development. Show an
interest in extending own knowledge and skills
and learning new ways of doing things.
Understand and take accountability for personal
contribution to the success of UON Global
objectives, monitor progress towards goals and
seek regular feedback on performance.

Stakeholder
feedback on
service and
performance
Supervisor
monitoring,
reporting and
review.
Satisfactory
stakeholder
feedback.
Projects
completed on
schedule.
Stakeholder
feedback

Stakeholder
feedback
Supervisor
monitoring,
reporting and
review.

POSITION CHARACTERISTICS
Organisational Knowledge

Professional / Industry Knowledge

Demonstrated understanding of stakeholders needs

(students; academic and administrative units) and
how this translates into UON Global services and
processes, and their impact on the wider University, in
order to drive effective relationships.
Be familiar with and observe the Universitys policy
and procedures on Equity and Diversity and
Occupational Health and Safety in the management
of staff and the performance of the responsibilities of
the position.
A working knowledge of internationalisation and
higher education.

Level of supervision /
independence
Problem solving and judgement

Key relationships (internal &

external) & immediate team

Keep abreast of current knowledge of relevant

standards and legislation relating to international
students.
Knowledge of International Admissions policies,
ESOS legislation, Ministerial Direction 69, systems,
processes and procedures.
Routine supervision to general direction, depending
on tasks involved and experience.
Use knowledge and experience to identify and
implement solutions to problems within the scope of
systems, processes and procedures, and contribute
to projects or initiatives.
Positive relationships with UON Global staff, students
and external stakeholders must be maintained

Challenges
Special Characteristics

NA

WWC Check Required

NA

Criminal Record Check required

NA

EXPECTED BEHAVIOURS
The role is expected to display personal qualities and behaviours consistent with a HEW 5 Level
as outlined in the Leadership Framework.
The UON Leadership framework describes six leadership capabilities for both academic and
professional staff. At UON leaders; shape the future, engage beyond the University, work
collaboratively, strive for excellence, drive performance and show courage and respect.
At UON we recognise that while leaders exist at all levels, people face different challenges and
demands depending on their leadership level. For each Leadership Capability the behaviours
reflect how each capability can be observed at different leadership levels in the University.
INHERENT REQUIREMENTS
This Position Description outlines the major accountabilities/responsibilities and the selection
criteria against which candidates suitability for the position are assessed. As such there are
specific job requirements that are referred to as Inherent Requirements. Inherent Requirements
refer the ability of the candidate/incumbent to:

Perform the essential duties and functional requirements of the job;

Meet the productivity and quality requirements of the position;
Work effectively in the team or other type of work organisation concerned; and
Do the job without undue risk to own or others health, safety and welfare at work.

An applicant who has any injuries, illness, disorder, impairment, condition or incapacity that may
affect the ability to perform the inherent requirements of the position are encouraged to discuss
this with the University to assist in the process of identifying reasonable adjustments that may be
required to enable the candidate/incumbent to perform the duties of the position.
ESSENTIAL CRITERIA

Completion of a degree without subsequent relevant work experience; or an equivalent

combination of relevant international admissions experience and/or education/training.
Experience working with international students, including an understanding of other
cultures and ability to communicate in a cross-cultural working environment.
Strong computer skills including Microsoft Office Word, Excel and Powerpoint, internet,
and experience in using complex corporate systems such as student/financial
administration databases.

Demonstrated high level interpersonal, time management, organisational, written and

verbal communication skills including demonstrated cross-cultural sensitivity.

Capacity to achieve demanding targets

Ability to embrace change in response to new initiatives, strategic direction or external
requirements.
Knowledge of, and experience in adhering to workplace policies and procedures in the
areas of work health safety, equity, diversity and promoting a respectful workplace
culture.

CONDITIONS & BENEFITS

HEW Level 5 - $63,943 to $74,175 plus contributory superannuation with Unisuper, attracting a
generous employer contribution of 17%.
A range of flexible salary packaging options is also available.
Additional information on benefits and conditions of employment is available via these links;
http://www.newcastle.edu.au/about-uon/jobs-at-uon/benefits-at-a-glance
http://www.newcastle.edu.au/about-uon/jobs-at-uon
FURTHER INFORMATION
For additional information on the position contact Lara Basanovic on (02) 4921 7746 or by email,
Lara.Basanovic@newcastle.edu.au.
SUBMITTING YOUR APPLICATION
Please note: your application must include;

a statement addressing the selection criteria (4 pages max)

your CV with contact details for three nominated referees.

Before submitting your application please read the important information and useful tips on what
to include - available via this link: Submitting your application
Additional information about our application process is available via this link: Application Process

If you have any difficulties uploading your application please telephone HR Services (+61 2)4033
9999 - and press 2- during business hours (AEST) or email: employment@newcastle.edu.au