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  • Manager IT Infrastructure Mumbai

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    Certification An ITIL Foundation certificate pin. An ITIL Foundation certificate pin. ITIL certifications are managed by the ITIL Certification Management Board (ICMB) which is composed of the OGC, IT Service Management Forum (itSMF) International and two examinations institutes: EXIN (based in the Netherlands) and ISEB (based in the UK). The EXIN and ISEB administer exams and award qualifications at Foundation, Practitioner and Manager/Masters level currently in 'ITIL Service Management', 'ITIL Application Management' and 'ICT Infrastructure Management' respectively. A voluntary registry of ITIL-certified practitioners is operated by the ITIL Certification Register. Organizations or a management system may not be certified as "ITIL-compliant". However an organization that has implemented ITIL guidance in ITSM may be able to achieve compliance with and seek certification under ISO/IEC 20000. On July 20, 2006, the OGC signed a contract with the APM Group to be its commercial partner for ITIL accreditation from January 1, 2007.[1] The OGC's failure to further formalize institutional relationships with the itSMF as part of these activities has been controversial.[citation needed] [edit] ITIL History [edit] Precursors Many of the concepts did not originate within the original UK Government's Central Computer and Telecommunications Agency (CCTA) project to develop ITIL. According to IBM: “ In the early 1980s, IBM documented the original Systems Management concepts in a four-volume series called A Management System for Information Systems. These widely accepted “yellow books,” ... were key inputs to the original set of ITIL books."[2][3] ” The primary author of the IBM yellow books was Edward A. Van Schaik, who compiled them into the 1985 book A Management System for the Information Business[4] (since updated with a 2006 re-issue by Red Swan Publishing[5]). In the 1985 work, Van Schaik in turn references a 1974 Richard L. Nolan work, Managing the Data Resource Function[6] which may be the earliest known systematic English-language treatment of the topic of large scale IT management (as opposed to technological implementation). [edit] Development What is now called ITIL version 1, developed under the auspices of the CCTA, was titled "Government Information Technology Infrastructure Management Methodology" (GITMM) and over several years eventually expanded to 31 volumes in a project initially directed by Peter Skinner and John Stewart at the CCTA. The publications were retitled primarily as a result of the desire (by Roy Dibble of CCTA) that the publications be seen as guidance and not as a formal method and as a result of growing interest from outside of the UK Government. During the late 1980s the CCTA was under sustained attack, both from IT companies who wanted to take over the central Government consultancy service it provided, and from other Government departments who wanted to break free of its oversight.[citation needed] Eventually CCTA succumbed and the concept of a central driving IT authority for the UK Government was lost. This meant that adoption of CCTA guidance such as ITIL was delayed, as various other departments fought to take over new responsibilities. In some cases this guidance was lost permanently. For instance, the CCTA IT Security and Privacy group provided the CCTA IT Security Library input to GITMM, but when CCTA was broken up the security service appropriated this work and suppressed it as part of their turf war over security responsibilities. Although developed during the 1980s, for the reasons mentioned above ITIL was not widely adopted until the mid 1990s. This wider adoption and awareness has led to a number of standards, including ISO/IEC 20000 which is an international standard covering the IT Service Management elements of ITIL. ITIL is often considered alongside other best practice frameworks such as the Information Services Procurement Library (ISPL), t

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    Certification An ITIL Foundation certificate pin. An ITIL Foundation certificate pin. ITIL certifications are managed by the ITIL Certification Management Board (ICMB) which is composed of the OGC, IT Service Management Forum (itSMF) International and two examinations institutes: EXIN (based in the Netherlands) and ISEB (based in the UK). The EXIN and ISEB administer exams and award qualifications at Foundation, Practitioner and Manager/Masters level currently in 'ITIL Service Management', 'ITIL Application Management' and 'ICT Infrastructure Management' respectively. A voluntary registry of ITIL-certified practitioners is operated by the ITIL Certification Register. Organizations or a management system may not be certified as "ITIL-compliant". However an organization that has implemented ITIL guidance in ITSM may be able to achieve compliance with and seek certification under ISO/IEC 20000. On July 20, 2006, the OGC signed a contract with the APM Group to be its commercial partner for ITIL accreditation from January 1, 2007.[1] The OGC's failure to further formalize institutional relationships with the itSMF as part of these activities has been controversial.[citation needed] [edit] ITIL History [edit] Precursors Many of the concepts did not originate within the original UK Government's Central Computer and Telecommunications Agency (CCTA) project to develop ITIL. According to IBM: “ In the early 1980s, IBM documented the original Systems Management concepts in a four-volume series called A Management System for Information Systems. These widely accepted “yellow books,” ... were key inputs to the original set of ITIL books."[2][3] ” The primary author of the IBM yellow books was Edward A. Van Schaik, who compiled them into the 1985 book A Management System for the Information Business[4] (since updated with a 2006 re-issue by Red Swan Publishing[5]). In the 1985 work, Van Schaik in turn references a 1974 Richard L. Nolan work, Managing the Data Resource Function[6] which may be the earliest known systematic English-language treatment of the topic of large scale IT management (as opposed to technological implementation). [edit] Development What is now called ITIL version 1, developed under the auspices of the CCTA, was titled "Government Information Technology Infrastructure Management Methodology" (GITMM) and over several years eventually expanded to 31 volumes in a project initially directed by Peter Skinner and John Stewart at the CCTA. The publications were retitled primarily as a result of the desire (by Roy Dibble of CCTA) that the publications be seen as guidance and not as a formal method and as a result of growing interest from outside of the UK Government. During the late 1980s the CCTA was under sustained attack, both from IT companies who wanted to take over the central Government consultancy service it provided, and from other Government departments who wanted to break free of its oversight.[citation needed] Eventually CCTA succumbed and the concept of a central driving IT authority for the UK Government was lost. This meant that adoption of CCTA guidance such as ITIL was delayed, as various other departments fought to take over new responsibilities. In some cases this guidance was lost permanently. For instance, the CCTA IT Security and Privacy group provided the CCTA IT Security Library input to GITMM, but when CCTA was broken up the security service appropriated this work and suppressed it as part of their turf war over security responsibilities. Although developed during the 1980s, for the reasons mentioned above ITIL was not widely adopted until the mid 1990s. This wider adoption and awareness has led to a number of standards, including ISO/IEC 20000 which is an international standard covering the IT Service Management elements of ITIL. ITIL is often considered alongside other best practice frameworks such as the Information Services Procurement Library (ISPL), t

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    Manager IT Infrastructure Mumbai

    Transféré par

    24x7e-marketing
    Certification An ITIL Foundation certificate pin. An ITIL Foundation certificate pin. ITIL certifications are managed by the ITIL Certification Management Board (ICMB) which is composed of the OGC, IT Service Management Forum (itSMF) International and two examinations institutes: EXIN (based in the Netherlands) and ISEB (based in the UK). The EXIN and ISEB administer exams and award qualifications at Foundation, Practitioner and Manager/Masters level currently in 'ITIL Service Management', 'ITIL Application Management' and 'ICT Infrastructure Management' respectively. A voluntary registry of ITIL-certified practitioners is operated by the ITIL Certification Register. Organizations or a management system may not be certified as "ITIL-compliant". However an organization that has implemented ITIL guidance in ITSM may be able to achieve compliance with and seek certification under ISO/IEC 20000. On July 20, 2006, the OGC signed a contract with the APM Group to be its commercial partner for ITIL accreditation from January 1, 2007.[1] The OGC's failure to further formalize institutional relationships with the itSMF as part of these activities has been controversial.[citation needed] [edit] ITIL History [edit] Precursors Many of the concepts did not originate within the original UK Government's Central Computer and Telecommunications Agency (CCTA) project to develop ITIL. According to IBM: “ In the early 1980s, IBM documented the original Systems Management concepts in a four-volume series called A Management System for Information Systems. These widely accepted “yellow books,” ... were key inputs to the original set of ITIL books."[2][3] ” The primary author of the IBM yellow books was Edward A. Van Schaik, who compiled them into the 1985 book A Management System for the Information Business[4] (since updated with a 2006 re-issue by Red Swan Publishing[5]). In the 1985 work, Van Schaik in turn references a 1974 Richard L. Nolan work, Managing the Data Resource Function[6] which may be the earliest known systematic English-language treatment of the topic of large scale IT management (as opposed to technological implementation). [edit] Development What is now called ITIL version 1, developed under the auspices of the CCTA, was titled "Government Information Technology Infrastructure Management Methodology" (GITMM) and over several years eventually expanded to 31 volumes in a project initially directed by Peter Skinner and John Stewart at the CCTA. The publications were retitled primarily as a result of the desire (by Roy Dibble of CCTA) that the publications be seen as guidance and not as a formal method and as a result of growing interest from outside of the UK Government. During the late 1980s the CCTA was under sustained attack, both from IT companies who wanted to take over the central Government consultancy service it provided, and from other Government departments who wanted to break free of its oversight.[citation needed] Eventually CCTA succumbed and the concept of a central driving IT authority for the UK Government was lost. This meant that adoption of CCTA guidance such as ITIL was delayed, as various other departments fought to take over new responsibilities. In some cases this guidance was lost permanently. For instance, the CCTA IT Security and Privacy group provided the CCTA IT Security Library input to GITMM, but when CCTA was broken up the security service appropriated this work and suppressed it as part of their turf war over security responsibilities. Although developed during the 1980s, for the reasons mentioned above ITIL was not widely adopted until the mid 1990s. This wider adoption and awareness has led to a number of standards, including ISO/IEC 20000 which is an international standard covering the IT Service Management elements of ITIL. ITIL is often considered alongside other best practice frameworks such as the Information Services Procurement Library (ISPL), t

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    sur 5

    Kaushal Kapadia

    H/6, Bhavna Society,


    S. V. Road,
    Kandivali (W), Mumbai - 400067.
    Landline: (022) 28605789 Mobile: 9833813740.
    E-mail: kaushalkm@yahoo.com

    Objective. To become a Manager - IT Infrastructure.


    Personal details. ∗ Date of Birth 9th June 1978
    ∗ Age 30 years
    ∗ Marital Status Single
    ∗ Sex Male
    ∗ Passport No F0685603

    Technical ♦ Networking
    Knowledge. Working with the network having more then 500 clients separated over 26
    locations & interconnected via Lease Lines, BHARTI VSAT, Tulip wire-
    less links & VPN clients at Western India Region of Jet Airways India
    Ltd. It has a mixture of Server & Desktop Operating Systems like Windows
    2000 / XP & Unix.

    Worked with Networks having more than 400 nodes spread over 7
    locations interconnected via Lease Lines at Mumbai Airport & 9 Remote
    locations inter connected via ISDN & Lease Lines within Mumbai with a
    mixture of Network & Desktop Operating Systems like Windows 2000 &
    HP Unix. Windows 9x, Windows 2000 Windows CE & Windows XP under
    Windows 2000/2003 & HP Unix Servers.

    Worked with Networks having more than 450 nodes spread over 3
    buildings interconnected via Fibre optic, & 7 Remote locations
    interconnected via ISDN & Lease Lines with a mixture of Network and
    Desktop Operating Systems like Novell NetWare, Windows NT and
    Windows 2000. Windows 9x & 2000 workstations under Novell NetWare,
    Windows NT and Windows 2000 and Proxy Servers.

    ♦ Hardware
    Maintenance of all PC’s, Desktops, Notebooks, Dot Matrix, Inkjets &
    Laser jet printers, Scanners, Monitors, Tape Drives, DLT Drives, Modems,
    ISDN devices, different makes Of Hubs, Switches, Repeaters etc.
    Multimedia products including CD-ROM’s Sound Blaster cards etc.

    ♦ Software (Operating Systems)


    Fully conversant with DOS, Windows-9x, Windows 2000/2003, Windows
    Mobile & Windows XP operating systems and environments as well as
    with installation and troubleshooting of most software and Operating
    Systems. Working with Windows 2003 & Windows 2000 Server
    administration running different Applications. Also worked with Windows
    2000/2003 administration and of proxy Internet access server, mailing

    I
    server under both NT & Novell, Application Servers (Windows NT 4.0,
    Novell Netware 4.11), Data Center Server (Windows 2000/2003)

    ♦ Software (Others)
    Well conversant with MS-Office (97/2000/2003), Windows Utilities, Anti-
    virus (F-Secure, Norton), Network backup software (Veritas), Internet
    browsers, E-mail Clients & Servers like MS-Mail, Microsoft Outlook,
    outlook Express & Lotus Notes etc.

    Professional
    Experience  JET AIRWAYS (I) LTD. – MUMBAI.
    Joined from 8th December 2003, Working as Technical Assistant,
    Communications & now promoted as an In charge of Western India
    Region.

    Jet Airways is the most preferred Airline in India.

    Present Responsibilities :

    1. Administration of SABRE (Semi-Automatic Business Research


    Environment), E-Mail clients, SAP clients, AMOS (Aircraft
    Maintenance Operating System) clients at Western Region of Jet
    Airways network (Domestic as well as International airport).
    2. Maintenance of Walkie–Talkies. Coordination with the AMC
    service provider for repairs of faulty equipments.
    3. Maintenance of EPABX systems. Coordination with the AMC
    service provider for repairs of EPABX systems.
    4. Maintenance of BRS (Bar Code Scanners), CIWI (Check-in While
    Walking). Coordination with the AMC service provider for repairs
    of faulty equipments.
    5. UPS (Un-interruptible Power Supply) systems. Coordination with
    the AMC service provider for repairs & replacement of Batteries.
    6. Performing Site survey & documenting the observation.
    7. Designing the layout for data, voice & electrical cabling.
    8. Designing the layout for data, voice & electrical termination points.
    9. Preparing diagram of the site requirement like UPS, EPABX,
    Router, Switches, Patton Devices, internet & intranet
    communication links, Wireless devices, Bar code scanners, Walkie-
    Talkies, Landlines, Mobile phones, etc.
    10. Getting the proposal approved.
    11.Coordinating with the concerned departments on the project.
    12.Shifting & / or installing existing & / or additional equipments &
    softwares as per the site requirements.
    13. Maintenance & up-gradation of equipments.

    Present Project :

    Merging the JetLite network with Jet Airways Network.

    Administered SABRE (Semi-Automatic Business Research Environment)


    systems at the Mumbai Airport (Domestic as well as International airport).
    II
    Administration of File & Print Server, Maintaining & supporting the setup
    with 8 Windows 2000/2003 Servers. Above 400+ Windows (9x, Win 2K &
    Win XP) Clients at the Mumbai Airport & clients of different Cities in
    India connecting to various Servers - SAP clients, AMOS (Aircraft
    Maintenance Operating System) clients, OPAS (On-time Performance
    Analysis System) clients. Also Handling Lotus Notes clients for mailing
    systems & Internet Browser.

     OMNITECH Info Solutions (I) Ltd. – BYCULLA.


    Joined from April 2000 to 7th December 2003, Worked as
    F.M Leader.

    Omnitech – A Solution Provider organization with complete hardware,


    networking and peripherals under one roof with support of Compaq, IBM,
    HP and Branded products. Also Networking Products of Acctons, Intel
    And Cisco.
    Joined as a Service Engineer & subsequently Promoted as a Facility
    Management Engineer, Placed at JET AIRWAYS (I) PVT. LTD. That
    means Total Solutions like maintaining Computers, printers, servers and
    other various packages.
    Customer Handled
    As Resident
    Engineer.  Jet Airways (India) Pvt. Ltd.
    Maintaining & supporting the setup with one Windows NT 4.0 Server, 7
    Windows 2000 Servers & one Windows 2003 Server. Above 400+
    Windows Clients & clients of different Cities in India connecting to
    various Servers. Also supported third party software’s like Sabre (Clients
    & Gateways), SAP clients, AMOS clients, OPAS (On-time Performance
    Analysis System) clients. Also Handling Lotus Notes clients for mailing &
    Internet Browser.

    Maintained and supported the setup with 2 Novell NetWare Servers, 2


    Windows – NT 4.0 & Windows 2000 Domain Controller. Above 450+
    Windows Clients connecting to various Servers. Also support third party
    software like Sabre, Sitatex, SAP (Clients), Revera, AMOS, Reward,
    OPAS (On-time Performance Analysis System). Also Handled Omni-gate
    Projects as mail gateway. Backing up all the servers.
    Handled
     Jet Airways (I) Pvt. Ltd.
     BNC to UTP cabling conversion.
     Migration of MS Mail & MS Outlook clients to Lotus Clients.
     Installation of Norton Antivirus Corporate Edition & removal of F-Secure
    Antivirus.
     Network Setup of LEH Site (6 Network Connections), Installation of 3
    Desktops & Configuration of Sabre Client.
     Installation & Configuration of Compaq DL 380 Server – Windows 2000
    File & Print Server - Assigned Home Folders & Disk Quota to all Users,
    Configuring Hardware Mirror & RAID 5.
     Installation & Configuration of 2 IBM Netfinity servers – Configured
    RAID 5 & installed Windows 2000 Server.
     Installation of Windows 2000 Server & Configuring Software Mirror on
    III
    IBM Netfinity Server.
     Installation of Windows NT 4.0 & Configuring Software Mirror On
    Compaq ML 370 Server.
     Installation & Configuration of IBM Netfinity 3500 Server – Configured
    Hardware Mirror, Installed Windows 2000 Server, & Configured RAS
    Server.

     Technova Ltd. – Mahalaxmi


     Installation of Windows 95 Operating System, Office 97 & other
    software’s.

     ACE Solutions & Services (I) Pvt. Ltd. – Fort


    From May 1999 to March 2000 as Senior Customer Support Engineer.

    Franchisee of WIPRO LTD., ASP of HP & Apple under one roof.

    The job involves Technical Support for Inkjet & Laser jet Printers of HP,
    APPLE, WIPRO & CANNON, Assembling of PC, providing customized
    solutions to customers, maintenance, installation & up gradation of
    COMPAQ & IBM desktops, maintenance of Printers.

    After 6 Months promoted as a Senior Engineer - responsible for entire


    Central and Western Mumbai areas and managing the entire territory in
    terms of call Co-ordination, Online help, and in-house repair operations of
    Printers & Scanners.

     ZERO TRACK COMPUTER SERVICES - Kandivali


    From March 1999 to April 1999. Joined as
    Trainee Assembly Engineer.
    Educational
    Qualification Joined as trainee engineer where learnt about various part of the computers.

    • Appearing for T.Y.B Com in October 2008.


    University Of Mumbai (Kalina) – Maharashtra

    • Computers
     One-Year Diploma in Computer from Jet King Institute.
     Cleared MCP (Windows 2000 Prof. – Marks : 800/1000)
    Future Plans  Attended Training of IBM Netfinity Series Servers & cleared the
    exam.
     Attended workshop of Sec-Net 2003 at IIT Bombay.

    • To appear for Windows Server 2003 Exam.


    • To join for C.C.N.A. Course.
    • To appear for T.Y.B COM Exam in October 2008.

    Looking forward to hearing from you at your early convenience.

    Yours Truly,

    IV
    Kaushal Kapadia

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