Suvik Electronics Pvt. Ltd.

Plot no.102, G.I.D.C. Estate,

Sector no.28, Gandhinagar,
Gujarat, India.

Document Review Report

For
ISO 9001 Certification

By
International Standards Certifications (S.A.) Pvt. Ltd.
File Ref.QAC/A/91/222
Date 2nd October 2000
Suvik Electronics Pvt. Ltd.,
Documentation Audit Report Number QAC/A/91/ 222

Page 1 of 4
By: N. Bhattacharya

Document Reviewed

Quality Manual & Procedures

Pages

QM
Issue
No

Rev

Issue
Date

48 Pages of Quality
Manual & 21 Pages of
Procedure

Nil

00

Not
mentioned

Quality Manual - General Comments

The Quality Manual & Procedure Manual submitted to ISC for document review has no Issue
date. As such it is not clear from which date the Quality System is implemented. Page no. has
also not mentioned in any of the pages. Section no. 0 under the heading table of contents
does not contain page reference of any section including revision date.
4.1

Management Responsibility

Organogram provided in the Quality Manual has not specified the areas of the Organisation
excluded from the scope of certification. The position like HOD(Tech),
HOD(QA), HOD(MFG), Marketing department, R&D(ENGG) could not be
identified in the Organisation chart. Even the Design department has not been
indicated in the Organisation chart.
4.2

Quality System

Seems to comply
4.3

Contract Review

Procedure no. SE:P/MKT/4.3/01 provided to ISC for review has got four pages against five.
The first page of the procedure is not available. The page no. indicated on the procedure is
also not correct since total page indicated as 3 needs to be corrected as 5. The clause no.
indicated in the procedure no. SE:P/MKT/4.3/02 may be reviewed since this would be suitable
against ISO clause no.4.14.
4.4

Design Control

The procedure on Design & development has not addressed all the sub clauses as required by
ISO 9001:1994 for ex., it has not addressed design verification, design validation, design
output etc. very clearly. It would be a good practice to provide a process flow diagram
indicating how the design of new items are evolved. The procedure 1 and 2 on design
provided for review indicate the word TECH on one page and MKT on other pages. Where as
documents and data control procedure at page no.2 indicate DES as the code for design
department.

Suvik Electronics Pvt. Ltd.,

Documentation Audit Report Number QAC/A/91/ 222

4.5

Documents and Data Control

Page 2 of 4
By: N. Bhattacharya

The procedure provided for review indicate procedure no.SE/MKT/4.5/01 which is not
confirming to its own requirement indicated in page.2 against sub clause document
codification. Similarly there are lot of errors like same procedure number incorporate the
letter P which represent procedure and the same has not been followed in several procedure.
It seems that document send to ISC for review was not reviewed and approved by competent
authority. The identification provided for master list of documents is same as the identification
for procedure and the master list was also not found for review.
4.6

Purchasing

Seems to comply.
4.7

Control of Customer Supplied Product

Not Applicable.
4.8

Product Identification and Tracebility

Seems to comply.
4.9

Process Control

The special process has not been addressed.

4.10

Inspection and Testing

Seems to comply. However incorporating a Quality Assurance Plan along with the procedure
indicating acceptance criteria of each component and there sampling plan would make the
requirement of this clause clear.
4.11

Control of Inspection Measuring and Test Equipment

The purpose of the procedure is written as to provide procedure for inspection & testing of
incoming material list to be reviewed & corrected. Similarly the authority given to HOD
technical for planning and control of process also to be reviewed & corrected.
4.12

Inspection and Test Status

The inspection & test status procedure under point no.3 at serial no.2 indicates two
procedures. Which were not available for review its seems that procedure numbers where not
given correctly.

Suvik Electronics Pvt. Ltd.

Documentation Audit Report Number QAC/A/91/222

4.13

Control of Nonconforming Product

Page 3 of 4
By: N. Bhattacharya

Quality Manual indicate at section 13 serial no.3 (2 c) down graded to alternate application.
Where as procedure is silent on the same.
4.14

Corrective and Preventive Action

Seems to comply
4.15

Handling, Storage, Packaging, Preservation and Delivery

Procedure at page no.3 under sub clause 8.2 & 8.3 indicate Storage may be reviewed.
Procedure is silent on selves life of material.
4.16

Control of Quality Records

In this procedure under the head authority and interrelation it indicate statistical technique No.
list of Quality records were provided for review.
4.17
Control of Internal Quality Audit
Seems to comply.
4.18
Training
In the procedure at point no.6 the interrelation is regarding statistical technique needs to be
reviewed & corrected. The procedure is silent about the identification of training for HOD
and other Management personal.
4.19 Servicing
The procedure referred under servicing is handling of customer complaint. But this clause
calls for a procedure related to servicing which is a part of contract. The requirement of this
clause may be reviewed from applicability point of view.
4.20 Statistical Techniques
Indicate a procedure which was not available for review in level two documents.

N. Bhattacharya
Lead Auditor