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Front End

Operational Manual
Release Date: August 2014

Front End Operational Manual

Table of Contents
Declaration ...................................................................................................................................... 3
Product Info & Licensing ................................................................................................................ 4
Installation Process .......................................................................................................................... 6
Log In .............................................................................................................................................. 7
Start New Business Day .................................................................................................................. 9
Opening Float ................................................................................................................................ 10
Understand your POS screen ......................................................................................................... 12
Scanning a new Items .................................................................................................................... 17
Voiding a saved Items ................................................................................................................... 18
Adding item remark....................................................................................................................... 19
Apply item discount ...................................................................................................................... 20
Price override ................................................................................................................................ 21
FOC item ....................................................................................................................................... 22
Refund item ................................................................................................................................... 24
Holding Bill ................................................................................................................................... 25
Recall a Bill ................................................................................................................................... 26
Change quantity............................................................................................................................. 27
View item details ........................................................................................................................... 29
View Tax Details ........................................................................................................................... 30
Settlement - Cash........................................................................................................................... 31
Settlement Credit Card ............................................................................................................... 32
View settled bill............................................................................................................................. 33
Reprint settled bill ......................................................................................................................... 34
Void Settled bill............................................................................................................................. 35
View price check ........................................................................................................................... 36
Apply bill level discount ............................................................................................................... 38
View stock enquiry ........................................................................................................................ 40
Open Cash drawer ......................................................................................................................... 42

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Front End Operational Manual

Declaration

Copyright 2013 Vision source Solutions Sdn Bhd All Rights Reserved.
Version 1.1 onwards

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Front End Operational Manual


Product Info & Licensing
This guide will help you set up the VPOSLITE2 POS terminals for use in a store. Please take some time to
read through the help manual to gain insight into how VPOSLITE2 POS can be tailored to run in a wide
variety of retail applications. The set-up guide is followed by a brief explanation about how to use the
different functions available on the POS application.
The documentation is divided into few sources, i.e.

Hardware Installation Guide


Software Installation Guide Manual
Front Point Of Sale Manual
Back Office User Manual.

This application is intended for retail environments where ease-of-use and reliability are required. Typical
users include:

Stationary Shop
Sundry Shop
Accessories Shot

What's Included?
VPOSLITE2 Pos comes standard with a full complement of modules at no additional cost. There are no
monthly fees and same-version downloadable updates are provided free of charge. 3rd party applications
such as MS Win, Anti-Virus, Remote Terminal CAL, MSSQL StdLic are not included and must be
obtained separately.
Licensing
VPOSLITE2 Pos is licensed on a per-machine basis using a serial number generated for a specific pc name,
pos station id and other hardware identifiers. Note that the serial number generated for a specific pc will not
work on other pcs. A license is required only on pos stations where orders are taken or customer receipts
are printed.
Evaluation Version
Evaluation version users are not time limited and are able to thoroughly use all features to determine
suitability for your business. When you decide to purchase VPOSLITE2 Pos, the evaluation database can
be retained and all custom settings are saved.

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Front End Operational Manual


Training Objective
This user training kit is designed to help the learner to acquire the required knowledge and skills to operate
and use VPOSLITE2 POS application. At the end of this course you will be able to accomplish and
understand the following:-

Warranties
All rights reserved. Although the best efforts are made to ensure that the information in this manual is
complete and correct, We makes no warranty of any kind with regard to this material, including but not
limited to the implied warranties of marketability and fitness for a particular purpose. Information in this
manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any
form or by any means, electronic or mechanical, including photocopying, recording, or information
recording and retrieval systems, for any purpose other than for personal use, without the express written
permission of the company. We shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, Performance or use of this manual.

Trademarks
VPOSLITE2 and the VPOSLITE2 logo are trademarks of the company Adobe and Acrobat Reader are
either registered trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other
countries. Microsoft, Win32, Windows, Windows NT, and SQL Server are either registered trademarks or
trademarks of Microsoft Corporation in the U.S. and/or other countries. Crystal Reports is a registered
trademark of CRYSTAL DECISIONS, Inc. All other logos, trademarks or registered trademarks are the
property of their respective owners.

Release Version
This manual was written and completed in May 2013 and contents are based on VPOSLITE2 Point of Sales
Version 1.1.Each new version of the program POS has been fully tested, and before delivery to our
customers.

Updated: 11th August 2014

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Front End Operational Manual

Installation Process
It is recommended to perform VPOSLITE2s installation on a fresh personal computer with the below
system requirement for both hardware and software, the full installation will take above 5 to 10 minutes
depending on the computer processing speed, you are advised not to interrupt or terminate the process
during installation, or else full uninstall is required in order to install back.
Hardware Requirement
Recommended Hardware Specification:

Intel Celeron 1.8GHz or above

2GB RAM and above

Minimum monitor Resolution = 1024x768

50GB Hard disk space

1 LPT, 1 Serial (Optional), 1 USB (Optional) interface port.

POS Devices (Optional)

One unit POS Receipt printer

One unit Cash drawer with RI-11 port

One unit VFD Customer display

One unit Barcode Scanner

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Front End Operational Manual

Log In
How to Log In VPOSLITE2 Front POS

The Log In/Out feature provides both convenience and security in VPOSLITE2 POS. User can
either use MSR card to log in or enter manually the Cashier I.D and Password.
The log in/out procedure below assumes you are requiring employees to log in, and that user
names, passwords, and security rights have been assigned in the Employees & Security area.
To log in:
1. Click on VPOSLITE2 Front POS icon that is available on your desktop to launch the system
login interface
2. Enter your user name and password (Note that passwords are case-sensitive)
3. Select OK.

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Front End Operational Manual

The date displayed here will be suggested on all receipts and other documents created.
The logged in users name is displayed on the status bar at the bottom of the VPOSLITE2 POS
screen.
Company logo can be inserted into the screen if is required.

1.1

Introduction on VPOSLITE2 Front POS Interface


VPOSLITE2 POS includes the ability to view all the regular or default menu item on the order
screen that is stated in the [ I ]. If user prefer to disable the menu display items, it can be done by
choosing the interface in [ C ].

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Front End Operational Manual

Start New Business Day


Select a new business when a new
business operation is started.

After enter new date, VPOSLITE2


main menu will prompt out.

Noted:
You may not allowed to go back ward where a business operation date already performed end
of day process.

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Opening Float
When a new cashier signs in, you may deposit the opening float in the cash drawer.
Click on Menu button

Click More Function

Click Cash Float

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Highlight Cash IN and click OK

Type in Opening Float and your float amount,


click Ok button

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Front End Operational Manual

Understand your POS screen


VPSOLITE2 having a user friendly POS entry screen as diagram below, you may allow to perform services
such as Fine Dine, quick service, retails and car wash, below diagram show a quick service.

Item function

Item Button

The above diagram show the main POS entry screen

Void Line

To void a single line item

Line Note

To add additional remark for a single item

Line Discount

To apply item level discount

Override

To amend or change item unit price

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Front End Operational Manual


FOC

To Enable or Disable FOC mode

Refund

To Enable or Disable Refund Mode

Package

To apply package item

Summary amount

Subtotal

Total sum of item without discount

Item Discount

Total item discounted value

Bill Discount

Total bill discounted value

SVC

Service charges

Tax

Combination of Tax1 and Tax2 value

Rounding Adj

Rounding Adjustment value

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Settlement

To settle bill

Function

More Function

Hold check

To hold a check/Bill

Bill View

To view those settled bill

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Front End Operational Manual

Open Drawer

To kick out cash drawer

End Shift

To perform cashier end shift process

Cash float

To perform cash management

Report

To view front end report

Hold check

To hold a unclosed bill / check

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Recall check

To Recall a unclosed bill / check

Show Details

Show item saved details

Member Enquiry

Member inquiry

Stock Enquiry

Stock details inquiry

Bill discount

To perform bill level discount

Unmark Send item

To unmark those send item (Fnb Service only)

PLU Lookup

To lookup an item

Price Check

To view item unit price

Log out

Log out POS

Hide

Hide Function screen

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Front End Operational Manual

Scanning a new Items


Items can be entered manually, or by barcode scanning and choose from the PLU Lookup Item List
provided in VPSOLITE2 POS.

To perform this action;


Enter the item in the provided column, or click [ PLU Lookup ] to search for the items required

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Voiding a saved Items


Click on the item which you need to void, click
Void Line.

Click OK to confirm

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Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B3] Validation on voiding item
Access Level Validation
Step
Maintenance -> Access Level
[A5] Validate on voiding item

Adding item remark


Click on the item which you need to add
remark, click Line Note.

The left panel remark screen will appear, you


may also click on Open text.

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Click Open Text to enter your remark.

Remark will display in red.

Related Note:
You may create you remark or condiment page by setup the default condiment:Utilities Setup -> Button Setup
Create a default condiment page

Apply item discount

Click on the item which you need to apply


item discount, click Line disc.

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The left panel remark screen will appear,
select your discount.
To define item discount :
Back End -> maintenance -> Discount

Discount will display in red.

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B4] Validation on apply item discount
Access Level Validation
Step
Maintenance -> Access Level
[A9] Validate on item discount

Price override

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Click on which item you want to override
price.

Type in the value to amend

Now look at the new value.

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B7] Validation on price override
Access Level Validation
Step
Maintenance -> Access Level
FOC
item on price override
[A3] Validate

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Click on FOC button.

Click new item, and the item will display as


zero amount.

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B19] Validation on Enter FOC Item
Access Level Validation
Step
Maintenance -> Access Level
[A7] Validate on FOC Entry

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Refund item
Click on refund button, the validation will
prompt out.

Enter remark for refund.


You may define reason note on
Back End -> Maintenance -> Reason
The item will display ask negative value.

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B1] Validation on Item refund
Access Level Validation
Step
Maintenance -> Access Level
[A20] Validate on Item refund
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Front End Operational Manual

Holding Bill
To hold an unclosed receipt, you may recall and settled all hold check before perform EOD.

Press the hold check button

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Front End Operational Manual

Recall a Bill
To recall a hold receipt or bill.
Press the function button

Press the recall check button

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Select which check to recall.

Change quantity
Highlight which item you require to
change quantity, click on the quantity
button.

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Now look at the quantity being
changed to 3.

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View item details


Double click on subtotal as shown in
the diagram.

The receipt item details will shown as


diagram.

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View Tax Details


Double click on Tax as shown in the
diagram.

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Settlement - Cash
Click on Settlement

For Cash settlement, click on


fast cash note or manual type the
amount.

Others Payment
Mode

To define payment mode:


Back End -> Maintenance ->
Payment

Fast Cash Note

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Settlement Credit Card


Click on VISA button as shown.

Type in the settlement value and


type in credit card details.

To enable this function


Back End -> Utilities Setup -> Store Setup ->
Front End Control
[B15] Hide credit card details

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View settled bill


Click on bill view button as shown.

Select of highlight which receipt to


view.

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Reprint settled bill


Select which bill to reprint

Click ok to print

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B10] Validation on Reprint bill
Access Level Validation
Step
Maintenance
-> Access
Level
This
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& Confidential
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[A6] Validate
onAddressee.
reprint The
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Void Settled bill


Select which bill to reprint

Click ok to confirm

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B6] Validation on void receipt
Access Level Validation
Step
Maintenance -> Access Level
Validate
void receipt
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View price check


Click on Function button

Click on Price Check

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Type in PLU code to view

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Apply bill level discount


Click on Function button

Click on bill level discount

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Select which discount to apply

Bill level discount display as diagram.

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B8] Validation on bill level discount
Access Level Validation
Step
Maintenance -> Access Level
[A4] Validate on bill level discount

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View stock enquiry


Click on Function button

Click on Stock enquiry button

Type in the key word to search

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Open Cash drawer


Click on Function button

Click on Open Cash drawer button

Related Note:
Validation
Step
Utilities Setup -> Store Setup -> Front End Control
[B18] Validation on open cash drawer
Access Level Validation
Step
Maintenance -> Access Level
[A2] Validate on open cash drawer

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End Shift Closing


End Shift Closing is a must to perform by individual cashier at the end of their shift.
Click on Function button

Click on Open End shift button

Declare the cash after counting from


drawer

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Click on View Report

Click on End shift report.

To do :
Terminal No
Cashier

: The default users terminal no. who perform the End Shift Closing
: The default users name who perform the End Shift Closing

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Cash Count
: Enter the number of notes that you have counted
On the left side column show the information of this terminals sales and collection
Click [ Ok ] to start the End Shift Closing.

Related Note:
Access Level Validation
Step
Maintenance -> Access Level
[A8] Validate on End shift closing

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End Of Day process


To perform Day End closing, users have to ensure that there are no pending transactions in the recall bills
section and all the counter has perform all the End Shift Closing.
Click on Function button, and click
End of Day.

Type in User Verification

Click OK to process

Item A

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EOD process completed.

Click on View Report button

Click on Z Reading to view End day


report.

Related Note:
Access Level Validation
Step
Maintenance -> Access Level
[A16] Validate on End of Day

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