JANUARY2012ANDFEBRUARY2012QoSKPISUMMARYSHEETFORCDMAOPERATORS

S/N

OPERATORS

CSSR

1
2
3
4

STARCOMMS
MULTILINKS
VISAFONE
ZOOM

JAN'12
96.43
96.18
99.87
N/A

NCCTARGET

98

CDR

FEB12 JAN'12 FEB12

98.19
2.02
1.62
98.81
2.01
1.02
99.8
0.46
0.46
N/A

CCR
JAN'12
90.78
93.79
99.54
N/A

96

FEB12
91.76
97.81
99.5
N/A

HoSR
JAN12
98.63
100
99.67
N/A

98

FEB12
94.37
99.45
99.68
N/A

TCHCoNG.
JAN'12
0.31
0.90
0.07
N/A

FEB12
0.047
0.14
0.067
N/A

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1.

NCCCSSR98%:

WiththeexceptionofZoom,allotheroperatorsmetandsupercededtheCommissionsminimumtargetforthisKPIintheperiodunder
review.
ZOOMistemporaryexemptedfromQoSDatacollectiondueunresolvedcommercialissue.

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2.

NCCCCR96%:

Visafone,MultilinksmetandsupercedtheCommissionsminimumtargetforthisKPIintheperiodunderreview.
StarcommsdidnotmeettheCommissionsminimumtargetforthisKPIintheperiodunderreview.
ZOOMistemporaryexemptedfromQoSDatacollectiondueunresolvedcommercialissue.

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3.

NCCTCH2%:

WiththeexecptionofZoom,allotheroperatorsmetandsupercededtheCommissionsminimumtargetforthisKPIintheperiodunder
review.
ZOOMistemporaryexemptedfromQoSDatacollectiondueunresolvedcommercialissue.

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4.
NCCDCR2%:

AlltheoperatorsmetandsupercededtheCommissionsminimumtargetforthisKPIintheperiodunderreview
ZOOMistemporaryexemptedfromQoSDatacollectiondueunresolvedcommercialissue

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5.

NCCHOSR98%:

Visafone,MultilinksmetandsupercedtheCommissionsminimumtargetforthisKPIintheperiodunderreview.
StarcommsdidnotmeettheCommissionsminimumtargetforthisKPIintheperiodunderreview
ZOOMistemporaryexemptedfromQoSDatacollectiondueunresolvedcommercialissue

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CDMAQoSAUDITREPORTFORFEBRUARY2012
Operator

CSSR

TCH
Cong

DCR

HoSR

CCR

Overall Assessment

Starcomms

Very
Good

Very
Good

Very
Good

Very
Good

Poor

Recorded significant improvement on all KPIs in the

period under review when compared with Jan 2012.
Met with NCC targets on CSSR, TCH, HoSR and DCR

Multilinks

Very
Good

Very
Good

Very
Good

Very
Good

Very
Good

Visafone

Very
Good

Very
Good

Very
Good

Very
Good

Very
Good

Recorded significant improvement on all KPIs in the

period under review when compared with Jan 2012.
Met with NCC targets on CSSR, TCH, CCR, HoSR and
DCR
Met with NCC targets on all KPIs. Recorded marginal
decay on CSSR and CCR with marginal improvement on
TCH when compared with Jan 2012

Legend:
Poor/Failed:
V. Good:
Good:
Fair:
Poor:
Worse:

Did not meet Target minimum threshold/consistently poor in the period under review.
Met and superseded Target minimum threshold
Met with Target minimum threshold
Close to Target minimum threshold
Not near minimum Target threshold
very far from minimum Target threshold

Decay:
Improvement:

Performance Indicator concerned is slightly worse than in the previous month.

Improvement does not mean the new key performance indicator threshold is met; it means that the
trend to reach the threshold is progressing towards the set target of the indicator taking into
consideration the challenges the operators are facing today

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