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SLA 2010 T.

Travis

Information Literacy in the Workplace

Description of the Study:

The purpose of this study is to: Determine the extent graduates from the CSU System use information
literacy/research skills in the workplace; Explore any impact different models of information literacy curriculum
integration has on these skills; Compare differences between use of information sources for academic and workplace
research; Evaluate the correlation alumni make between research skills learned as CSU student with current
research skills in the workplace. This study will be used to evaluate current practices in the CSU system as a whole.

Summary of Results
Demographics
69.6% Female; 30.4% Male; 64% of respondents were 21-30 years old
24 different universities represented; 50% of respondents were undergraduate students

Information Literacy exposure

 Information Literacy Requirement? 32% Yes; 45% No; 23% couldn’t remember
 86% of those with requirement completed a credit course
 61% of respondents that didn’t have a requirement attended a library instruction session
 Majority of respondents used their library website and print collection OFTEN
 61% of respondents received research help from librarians
 ALL identified using research databases in college
 Before college: 43% of respondents considered themselves average searchers; 20% poor
 AFTER college: 0% said they were poor 10% average; 46% good
 57% Identify research databases as strongly important for completing degree
 Skills learned in college: 76% finding relevant information, 76% critical thinking, 59% problem
solving, 38% ethical use of info, 38% social responsibility, 40% determining info need, 62%
writing

Research in the workplace

 36% use research skills to perform job daily; 17% monthly; 13% never use research skills
 75% use more than one source to verify accuracy of information
 53% believe their research skills played a role in getting hired in current position;36% did not
 54% strongly agree that finding information is an essential part of work
 Types of information: Current news, empirical research, statistics, were top three while office
supplies and medical information ranked lowest
 Use of websites: familiar with the site and colleague referral see what sources the author of
the cite used
 Additional information seeking resources: 69% colleagues; librarian 11%; boss 8%;friend 8%;
family member 3%
 Continuing education: 37% yes; 63% no; mostly for “keeping up to date” 1
SLA 2010 T. Travis

Resources

Bruce, C. S. (1999). Workplace experiences of information literacy. International Journal of


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Cheuk, B. (2008). Delivering business value through information literacy in the workplace. Libri,
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Crawford, J., & Irving, C. (2007). Information literacy: The link between secondary and tertiary
education project and its wider implications. Journal of Librarianship & Information
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Crawford, J., & Irving, C. (2008). Going beyond the 'library': The current work of the scottish
information literacy project. Library & Information Research, 32, 29-37.

Crawford, J., & Irving, C. (2009). Information literacy in the workplace: A qualitative exploratory
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DaCosta, J. W. (2010). Is there an information literacy skills gap to be bridged? an examination


of faculty perceptions and activities relating to information literacy in the united states and
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Lloyd, A. (2006). Information literacy landscapes: An emerging picture. Journal of


Documentation, 62, 570-583.

Lloyd, A. (2007). Recasting information literacy as sociocultural practice: Implications for library
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Tiffini Travis
ttravis@csulb.edu
Twitter: Mojo_Girl
Info: www.csulb.edu/~ttravis
Handout: Scribd.com/t_travis
Slides: Slideshare.net/t_travis