Bi-lingual Spanish Family Training Specialist Full Time with Benefits

Requisition#:

FT1313EV01

Dated Post::

10/31/2016

Working Title:

FTS - Family Training Specialist (Bilingual Spanish)

Location:

East Mesa Office

Shift Length:

8:00 am 5:00 pm

Days:
Weekends:
emergencies only.

Monday Friday
On call duty, one weekend every 6 weeks for

Company Description
Essential Foster Care Training, Inc. will provide both online and classroom training
environments to assist you in the completion of the initial training requirements
mandated by the state and/or foster care agency to facilitate your foster care
certification. We will also provide the necessary assistance in ensuring you receive and
complete the proper annual training requirements to maintain your certification. We
have two locations, our main office in the East Valley and our satellite office in North
Phoenix is where we hold all classroom instruction but we can schedule group training
sessions and meet in a general location to accommodate large groups. Our online
training is generally used to support all classroom training as well as the annual
recertification training requirements.
We have been a family owned and operated business for the last 15 years, providing all
of the necessary needs of our foster community. You will be working with staff members
who understand the business and the ins and outs as a number of our staff have grown
up in the foster care system and several staff members are currently certified foster
parents. We have a strong growth potential as we are expanding our companys ability
to assist our Spanish and hearing impaired (American Sign Language (ASL))
communities. Each office has a sufficient number of trained staff to handle your needs
and we look forward to serving you and your family.

Job Description
1. Lead the training efforts for foster families in a manner that ensures our families have
the training that they need to perform the work that they do. This includes utilizing the
approved curriculum, effective and knowledgeable subject matter experts conduct the
training.

2. Coordinate on boarding and family training for new employees for all online courses
and classroom instructions. This may include the direct supervision of new foster
families during their introductory period.
3. Conduct Peer Trainer Certification classes to certify employees as peer trainers.
4. Serve as training liaison with Corporate Training and Development, to ensure
consistency company-wide and to participate on cross function teams as needed. This
may include helping to provide assistance with training needs at other locations as
needed as well as assist with the on boarding of new Training Specialists for the
Company.
5. Identifies unaddressed training needs and raises issues accordingly so that they can
be addressed.
6. Develop training materials in support of local and company training needs.
7. Manage the administration, documentation, and coordinates the process of all
classroom Training.
8. Develops and implements training and visual job aids as required.
9. Purchases, organizes and maintains training and development resources and
equipment for the company.
10. Ensures policies are followed and provides guidance.
11. Provide a safe family and productive work environments, including housekeeping.
12. Perform other tasks as directed by direct supervisor.

Education, Experience, and skills

Bachelor of Social Work (BSW), Bachelor of Psychology (BS), Bachelor of

Sociology or other related disciplines. All Bachelor of Social Work (BSW) must
be from an approved school by the Council on Social Work Education (CSWE).

2-5 years work experience in a training & development in various related

environments.

Must have experience in developing and administering training programs

including but not limited to, class room, computer based, and on the job training.

Bi-lingual in Spanish, required.

Bi-lingual in American Sign Language (ASL) is a plus.

Excellent personal computer skills in a network environment; Microsoft products

experience preferred - Outlook-Word-Excel-Access-PowerPoint.

Experience in developing presentations is a must. Video editing and computer

based training development experience a plus.

Experience in working in a team environment.

Strong planning/organization & time management skills a must.

Demonstrated problem solving skills.

Essential Job Duties

Ability to listen and communicate effectively with customers/clients in an effort to

respond to common inquires or complaints from customers/clients, regulatory
agencies, or members of the business community and public.

Ability to develop presentations to be delivered to company employees,

perspective foster parents, or other public groups.

Ability to travel, must have personal transportation while performing the duties of
this job, the employee is regularly required to travel to and from various foster
homes, government offices and the home office.

Family Training Specialist Full Time with Benefits

Requisition#:

FT1010NC01

Dated Post:

10/31/2016

Location:

North Phoenix Office

Working Title:

FTS - Family Training Specialist

Shift Length:

8:00 am 5:00 pm

Days:
Weekends:
emergencies.

Monday Friday
On call duty, one weekend every 6 weeks for

Company Description
Essential Foster Care Training, Inc. will provide both online and classroom training
environments to assist you in the completion of the initial training requirements
mandated by the state and/or foster care agency to facilitate your foster care
certification. We will also provide the necessary assistance in ensuring you receive and
complete the proper annual training requirements to maintain your certification. We
have two locations, our main office in the East Valley and our satellite office in North

Phoenix is where we hold all classroom instruction but we can schedule group training
sessions and meet in a general location to accommodate large groups. Our online
training is generally used to support all classroom training as well as the annual
recertification training requirements.
We have been a family owned and operated business for the last 15 years, providing all
of the necessary needs of our foster community. You will be working with staff members
who understand the business and the ins and outs as a number of our staff have grown
up in the foster care system and several staff members are currently certified foster
parents. We have a strong growth potential as we are expanding our companys ability
to assist our Spanish and hearing impaired (American Sign Language (ASL))
communities. Each office has a sufficient number of trained staff to handle your needs
and we look forward to serving you and your family.

Job Description
1. Lead the training efforts for foster families in a manner that ensures our families have
the training that they need to perform the work that they do. This includes utilizing the
approved curriculum, effective and knowledgeable subject matter experts conduct the
training.
2. Coordinate on boarding and family training for new employees for all online courses
and classroom instructions. This may include the direct supervision of new foster
families during their introductory period.
3. Conduct Peer Trainer Certification classes to certify employees as peer trainers.
4. Serve as training liaison with Corporate Training and Development, to ensure
consistency company-wide and to participate on cross function teams as needed. This
may include helping to provide assistance with training needs at other locations as
needed as well as assist with the on boarding of new Training Specialists for the
Company.
5. Identifies unaddressed training needs and raises issues accordingly so that they can
be addressed.
6. Develop training materials in support of local and company training needs.
7. Manage the administration, documentation, and coordinates the process of all
classroom Training.
8. Develops and implements training and visual job aids as required.
9. Purchases, organizes and maintains training and development resources and
equipment for the company.
10. Ensures policies are followed and provides guidance.
11. Provide a safe family and productive work environments, including housekeeping.
12. Perform other tasks as directed by direct supervisor.

Education, Experience, and skills

Bachelor of Social Work (BSW), Bachelor of Psychology (BS), Bachelor of

Sociology or other related disciplines. All Bachelor of Social Work (BSW) must
be from an approved school by the Council on Social Work Education (CSWE).

2-5 years work experience in a training & development in various related

environments.

Must have experience in developing and administering training programs

including but not limited to, class room, computer based, and on the job training.

Bi-lingual in Spanish or American Sign Language (ASL) is a plus.

Excellent personal computer skills in a network environment; Microsoft products

experience preferred - Outlook-Word-Excel-Access-PowerPoint.

Experience in developing presentations is a must. Video editing and computer

based training development experience a plus.

Experience in working in a team environment.

Strong planning/organization & time management skills a must.

Demonstrated problem solving skills.

Essential Job Duties

Ability to listen and communicate effectively with customers/clients in an effort to

respond to common inquires or complaints from customers/clients, regulatory
agencies, or members of the business community and public.

Ability to develop presentations to be delivered to company employees,

perspective foster parents, or other public groups.

Ability to travel, must have personal transportation while performing the duties of
this job, the employee is regularly required to travel to and from various foster
homes, government offices and the home office.

Office Assistance Full Time with Benefits

Requisition#:

OA1313EV02

Dated Post:

11/03/2016

Location:

East Mesa Office

Working Title:

OA Office Assistant

Shift Length:

8:00 am 5:00 pm

Days:
Weekends:

Monday Friday
As Needed

Company Description
Essential Foster Care Training, Inc. will provide both online and classroom training
environments to assist you in the completion of the initial training requirements
mandated by the state and/or foster care agency to facilitate your foster care
certification. We will also provide the necessary assistance in ensuring you receive and
complete the proper annual training requirements to maintain your certification. We
have two locations, our main office in the East Valley and our satellite office in North
Phoenix is where we hold all classroom instruction but we can schedule group training
sessions and meet in a general location to accommodate large groups. Our online
training is generally used to support all classroom training as well as the annual
recertification training requirements.
We have been a family owned and operated business for the last 15 years, providing all
of the necessary needs of our foster community. You will be working with staff members
who understand the business and the ins and outs as a number of our staff have grown
up in the foster care system and several staff members are currently certified foster
parents. Each office has a sufficient number of trained staff to handle your needs and
we look forward to serving you and your family.

Job Description
1. Assist staff members in the production of information by transcribing, formatting,
inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
2. Organizes work by reading and routing correspondence; collecting information;
initiating telecommunications.
3. Assist office manager by maintaining calendars for department personnel;
arranging meetings, conferences, teleconferences, and travel.
4. Completes requests by greeting customers, in person or on the telephone;
answering or referring inquiries.
5. Maintains customer confidence and protects operations by keeping information
confidential.

6. Prepares reports by collecting information.

7. Maintains office supplies inventory by checking stock to determine inventory
level; anticipating needed supplies; placing and expediting orders for supplies;
verifying receipt of supplies.
8. Keeps equipment operational by following manufacturer instructions and
established procedures.
9. Photocopying and printing various documents, sometimes on behalf of other
colleagues
10. Secures information by completing database backups.
11. Provides historical reference by utilizing filing and retrieval systems.
12. Assist the manager in the administration, documentation, and coordinates the
process of all classroom Training.
13. Purchases, organizes and maintains training and development resources and
equipment for the company.
14. Ensures policies are followed and provides guidance.
15. Provide a safe family and productive work environments, including
housekeeping.
16. Perform other tasks as directed by direct supervisor.

Education, Experience, and skills

Associate of Arts in General Studies (AA) or other related disciplines.

2 years work experience in office operation.

Must have experience in office administration programs including but not limited
to, computer based, and on the job training.

Bi-lingual in Spanish or American Sign Language (ASL) is a plus.

Excellent personal computer skills in a network environment; Microsoft products

experience preferred - Outlook-Word-Excel-Access-PowerPoint.

Assisting in the developing classroom presentations is a must. Video editing and

computer based training development experience a plus.

Experience in working in a team environment.

Strong planning/organization & time management skills a must.

Demonstrated problem solving skills.

Essential Job Duties

Ability to listen and communicate effectively with customers/clients in an effort to

respond to common inquires or complaints from customers/clients, regulatory
agencies, or members of the business community and public.

Ability to work in both written and oral communication, word processing and
typing, and requires relevant skills such as IT, organizational and presentation
skills.

Ability to multi-task and work well under pressure.