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Copyright 2014, Oracle and/or its affiliates. All rights reserved.

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Overview

Enterprise Manager 12c


Compliance Management
Part 1

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 Custom Compliance Methodology

 Operational Aspects of Compliance

 Compliance Related Roles and Privileges

 Understanding Compliance Score Calculation

 Understanding Compliance Results

 Compliance Overview

Agenda

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and recommendations.

Reusable and customizable compliance standards that map to Oracle best practices

 Oracle Provided Content

with respect to best practices.

Advises how to change configurations to bring targets and systems into compliance

Notification on deviation from standard or change event.

 Remediation

where configuration changes or unauthorized actions are happening.

Real-time monitoring of a target's files, processes, and users to let users know

are exposed to configuration-related vulnerabilities.

Automatically determine if targets have valid configuration settings and whether they

 Auditing

Solution Overview

Compliance Framework

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 Real Time Facet


 Group of related entities
 Files, Processes or Users

 Compliance Rule
 Discreet Check or Test
 Specific to Target Type

 Compliance Standard
 Group of Compliance Rules
 Specific to Single Target Type

 Compliance Framework
 Group Compliance Standards
different Target Types

DBAs, Admins,
IT Managers

Compliance Manager,
Security Auditors

Real Time Facets

Compliance Rules

Compliance Standards

Compliance Frameworks

Reusable Compliance Hierarchy

Specific to Fusion Middleware

Weblogic Signature Rules

automated correlation against Change


Management

Detection of unauthorized changes through

 Schema Actions ( Select, Update)

 Process Actions ( Start, Stop )

 File Actions ( Read, Write, Perm Change, etc)

Detection of real time activities including

Real-time Compliance Standard

Query Builder browser to aid in rule creation

Validated when target configuration changes

Evaluated against repository data

Repository Compliance Standard

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3.

2.

1.

Maintain Compliance Three Options

Weblogic Health
Check scripts
executed by EM
Agent

Capture Changes
in Real Time using
EM Agent

Validate Collected
Configuration in
EM Repository

Configuration Best Practices for Pluggable Database

Basic Security Configuration for Pluggable Database








Storage Best Practices for Oracle Database

Configuration Best Practices for Oracle Database

Basic Security Configuration for Oracle Database

High Security Configuration for Oracle Database

Patchable Configuration for Oracle Database

Storage Best Practices for Oracle Database

Support Policy for Oracle Database

Support Policy for RAC Database

Storage Best Practices for Oracle RAC Database

Patchable Configuration for RAC Database

Configuration Best Practices for Oracle RAC Database

Certification for RAC Database

High Security Configuration for Oracle Cluster Database


Instance

Basic Security Configuration for Oracle Cluster Database


Instance

 300+ Individual Compliance Rules

High Security Configuration for Oracle Listener

Basic Security Configuration for Oracle Listener

Listener

Cluster Database

Certification for Oracle Database

 Compliance Standards

Single Instance Database Instance ( and RAC Instance )

Storage Best Practices for Pluggable Database

Pluggable Database ( NEW )

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 Compliance Standards

EM 12c Configuration Management


Oracle Provided DB Compliance Content

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 Description of all security standards and rules

 Explains how to use Database security standards

Reference Documentation

Database Security Compliance Standards

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Understanding Compliance
Results

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Gauges - Current and Lowest Score in Last Week


Target and Violation Counts per Fwk/Std

Newly Discovered Unmanaged hosts may be risk


Least Compliant Target shows where to start remediation

Compliance Dashboard Single Pane Status

11

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Select Standard and click


Show Details for additional
information.

Results by Framework, Standard and Target

Compliance Results

Number of
targets evaluating
Critical, Warning
and Compliant

Number of
violations at
Critical,
Warning and
Minor Warning

12

Targets by
Severity

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Icon indicates
Rule with
violations
Rule
Evaluations
by Severity

Summary By Target or Rule

Compliance Standard Result Details

13

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Trend Overview by Day, Week or Month

Compliance Standard Result Details

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What caused
the violation

When did it
occur?

Violation
Details.

Offending
target.

Violation Events Actionable Details


Violation
message with
context

Compliance Standard Result Details

How to fix it.

15

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Integrated MOS Knowledge base search

Knowledge
search results

Pre-populated Knowledge Search


Criteria

Compliance Standard Result Details

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actions taken to address the violation

 Users can update event to inform others of

 Each violation generates an event.

Event Updates

Compliance Standard Result Details

17

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Understanding Compliance
Score Calculation

18

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standard.

 Score of 100% indicates a target fully complies with the compliance

 Score is in the range of 0% to 100% inclusive.

reflect the degree of the target's conformance with respect to that


standard.

 A target's compliance score for a compliance standard is used to

Compliance Scores

19

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added to Framework/Standard

 Importance is set when Standard/Rule

creation

 Severity is set during Standard/Rule

importance and severity which together


determine its impact on score

 Rules and Standards have an

average of all contained Standards.

 A Frameworks score is a weighted

average of the results of all contained


rules

 A Standards score is a weighted

Compliance Scores

Importance is
determined by
rule consumer.

Severity
determined by
rule author.

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26-50
51-75

Normal

Low

86-95

76-85

66-75

Warning Severity (lo-hi)

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Aggregate standard scores to find compliance framework score

3.

99-99

97-98

95-96

Minor Warning Severity (lo-hi)

Aggregate rule scores to find compliance standard score

hirange (hirange lorange ) * ( number of violations / number of rows evaluated )

Formula for single rule-target score:

0-25

High

2.

Critical Severity (lo-hi)

Use the following chart to find hirange and lorange for a rule

Importance

1.

Determine score for each target-rule combination in the standard.

2.

1.

Process Overview

Compliance Score Calculation

21

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Note : If NO evaluations have violation, score is set to 100%

75 (75-51) * (16 / 16 )
75 (24) = 51

hirange (hirange lorange ) * ( number of violations / number of rows evaluated )

Substitute numbers from chart and violation into:

Example :
Rule (Security Recommendations ) has Severity Critical and
Importance Low
Rule-Target has 16 evaluations ALL of which are violations

Compliance Standard Rule-Target


Critical Severity
(lo-hi)
0-25
26-50
51-75

Importance
High
Normal
Low

86-95

76-85

66-75

Warning
Severity (lo-hi)

Compliance Score Calculation Example

99-99

97-98

95-96

Minor Warning
Severity (lo-hi)

Rule2

Rule3

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(S1 x i1) + (S2 x i2) + (S3 x i3)


-------------------------------------(i1 + i2 + i3 )

Compliance Score of Compliance Standard-Target

Rule1

CS

Values
3
2
1

Importance
High
Normal
Low

CS Compliance Score
Rule Compliance Standard Rule. There are 3 rules: Rule1, Rule2 and Rule3
I1: importance for Rule1
I2: importance for Rule2
I3: importance for Rule3
S1: compliance score for rule1-target
S2: compliance score for rule2-target
S3: compliance score for rule3-target

Compliance Standard -Target

Compliance Score Calculation Step 2

iCS2

CS2

23

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(ST1 x iCS1) + (ST2 x iCS2) + (ST3 x iCS3)


-------------------------------------------------------(iCS1 + iCS2 + iCS3 )

Compliance Score of Compliance Framework

iCS1

CS1

CF

Values
3
2
1

Importance
High
Normal
Low

CF Compliance Framework
CS1: compliance score 1
CS2: compliance score 2
iCS1: importance for CS1
iCS2: importance for CS2
iCS3: importance for CS3
ST1: compliance score for CS1-t1
ST2: compliance score for CS1-t2
ST3: compliance score for CS2-t3

Compliance Framework -Target

Compliance Score Calculation Step 3

Warning = 61-80

Compliant = 81-100

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Target Type Settings

 Change thresholds using Override

Critical = 0-60

 Default Thresholds

its own thresholds for Compliant


Warning and Critical

 Each Compliance Standard can have

Understanding and Changing

Compliance Score Thresholds

Since Warning
is 80, the score
of 87 shows
Compliant for
this single
target

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Select Rule in navigator

Click Add and enter Exception

Click OK.

2.

3.

4.

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Select Standard and Click Override


Target Type

1.

 To add Global exception:

Custom rules

 Can be used for Oracle provided or

for a individual target

 Exceptions can be added globally or

Global Exceptions

2.

3.

User SYSMAN
will no longer
generate a
violation for this
rule on ANY
target.

Compliance Results Adding Exceptions


1.

26

Select target and click Edit

Select Rule in Navigator

Click Add and enter Exception

Click OK.

2.

3.

4.

5.

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Select Standard and Associate


Targets

1.

 To add Target Instance exception:

single target only.

 Target Instance exceptions are for a

Target Instance Exceptions

3.

2.

4.

1.

User SYSMAN
will no longer
generate a
violation for this
target ONLY.

Compliance Results Adding Exceptions

27

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Compliance Related
Roles and Privileges

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administrator or owner of
any target.

 Not necessarily an

software ( DB, Weblogic)

 Typically SME for a specific

and Facets

 Creates Standards, Rules

Compliance Designer

administrator or owner of
any target.

 Typically not an

across datacenter

 Needs compliance visibility

Standards developed by
Designer

 Creates Frameworks using

Compliance Officer

results of their targets

 Acts upon compliance

owner of targets.

 Typically an administrator or

Standards created by
Designer

 Associates targets to

DBA, Administrator

Three Primary Compliance Roles

Using this role you can view compliance framework definitions and results.
Description
Allows you to create compliance standards, compliance standard rules, and Real-time
Monitoring facets
Allows you to edit and delete compliance standards and compliance standard rules
Allows you to view compliance framework definition and results

Description
Ability to associate compliance standard to the target
View the compliance results of a target

EM_COMPLIANCE_OFFICER

Resource Type Privileges

Create Compliance Entity

Full any Compliance Entity

View any Compliance Framework

Target Type Privileges

Manage Target Compliance

View

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Using this role you can create, modify, and delete compliance standards, compliance
standard rules, and Real-time Monitoring facets.

EM_COMPLIANCE_DESIGNER

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Description

Role

EM Compliance Roles and Privileges

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CREATE_COMPLIANCE_ENTITY privilege
VIEW_ANY_COMPLIANCE_FWK privilege
FULL_ANY_COMPLIANCE_ENTITY privilege
VIEW_ANY_COMPLIANCE_FWK privilege
EM_COMPLIANCE_DESIGNER role
EM_COMPLIANCE_OFFICER role
MANAGE_TARGET_COMPLIANCE privilege
EM_COMPLIANCE_DESIGNER role
EM_COMPLIANCE_OFFICER role
EM_COMPLIANCE_DESIGNER role
EM_COMPLIANCE_DESIGNER role

Create compliance framework

Edit and delete compliance framework

Create, edit, and delete compliance framework

Associate a compliance standard to a target

Import or export a compliance framework

Create a real-time monitoring rule

Create a real-time monitoring facet

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Privileges and Roles Required

Task

Compliance Tasks and Required Privs/Roles

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Operational Aspects of
Compliance

Availability Job
Status
Events

Target Down

Compliance Other
events:
Standard
Violations

Application Applications
Servers

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Hosts/VMs Databases

Enterprise Manager

Metric
Alerts

Events

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Space

Determine significant events and


combine related events

Performance

Incidents

EM Administrator

 Manage by Incidents
Significant events
Combination of events related to the same issue
(e.g. events raised from database, host, storage
indicating lack of space)
 Centralized incident management console
View, manage, diagnose and resolve incidents
from one location
 Support for incident lifecycle operations
Assign, acknowledge, prioritize, track status,
escalate, suppress
Notify and open helpdesk ticket
 Integrated Oracle expertise
Access to My Oracle Support (MOS) knowledge
base
Accelerates incident and problem diagnosis and
resolution

Compliance - Incident Manager Integration

33

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score drops below threshold

 Generated when standard

Violation

 Compliance Standard Score

 Generated for each violation

Violation

 Compliance Standard Rule

 Events Available:

notification.

 Use Incident Rule Set to configure

Notification using Incident Manager

Proactive Compliance

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Associate
(management settings)

Template
Collection

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Set Lifecycle Status = Production


to join PROD group

(Lifecycle Status
=Production)

Administration
Group PROD

 Automated monitoring setup


When adding new target, set its properties
Enterprise Manager adds it to group, autoapplies management settings

 Template Collections
Set of management settings (monitoring
templates, compliance standards, cloud
policies)
Associated with administration groups

 Administration Groups
Auto-deploys management settings to targets
when they join the group
Defined by membership criteria

Administration Groups and Template Collections

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FINANCE

HCM

SALES

PRODUCTION

FINANCE

NonPROD

HCM

SALES

Line of
Business

Lifecycle
Status

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TARGETS
One administration group hierarchy per Enterprise Manager site

Membership criteria:
Lifecycle Status =
Production AND
Line of Business =
Finance

Membership criteria:
Lifecycle Status =
Production

ALL TARGETS in
Admin Group

Administration Group Hierarchy

36

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bundles Compliance
Standards.

 Plugin may or may not

 Type Type Specific

 Plug-in

Frameworks

 New or updated

 Any Target type

 Self Update

Self-Update and Plugins

Updating Content

37

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decommissioned.

 Reports will remain until IP is

 Non-configurable.

 Legacy Reports ( 7 )

Information Publisher Reports

Compliance Reporting

38

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future releases.

 Look for more reports in

 Email delivery

 Scheduled

 Output format

 Scope

 Configurable

 Existing Reports ( 3 )

Business Intelligence Reports

Compliance Reporting

39

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Custom Compliance
Methodology

40

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 Security Recommendations/Best Practices

 > 30 Compliance Standards

 >1700 Compliance Rules

 Rich Out of the box content:

 Start with Oracle provided

YES!

 Can I create a customize Compliance Standard?

Custom Compliance Standards

Corporate
DB Standard

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No

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Yes

Compliance
Rule Exists?

Yes

Required
Data Collected?

No

Create Custom
Compliance Rule

Extend Target
Using Configuration
Extension

Automating Compliance Reporting with Enterprise Manager

Custom Compliance Methodology

Add Compliance
Rule to Compliance
Standard

42

No

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Yes

Compliance
Rule Exists?

Yes

Required
Data Collected?

No

Create Custom
Compliance Rule

Extend Target
Using Configuration
Extension

Automating Compliance Reporting with Enterprise Manager

Custom Compliance Methodology

Add Compliance
Rule to Compliance
Standard

43

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find match to your check

 Review Descriptions and Rationale to

Put keywords in Description

Set Applicable to: Target Type

 Use Search to filter

 Go to : Enterprise->Compliance->Library

Check Compliance Library

Compliance Rule Exists?


Yes

Compliance Rule Exists?

No

Yes

Required Data Collected?

No

Create Custom Compliance


Rule

Extend Target using


Configuration Extension

Add Compliance Rule to


Compliance Standard

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No

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Yes

Compliance
Rule Exists?

Yes

Required
Data Collected?

No

Create Custom
Compliance Rule

Extend Target
Using Configuration
Extension

Automating Compliance Reporting with Enterprise Manager

Custom Compliance Methodology

Add Compliance
Rule to Compliance
Standard

45

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property names

 If found, make note of folder and

 Click each folder to see data

Configuration -> Last Collected

 Go to : <Target Home> ->

Check Default Collection

Required Data Collected?


Yes

Compliance Rule Exists?

No

Yes

Required Data Collected?

No

Create Custom Compliance


Rule

Extend Target using


Configuration Extension

Add Compliance Rule to


Compliance Standard

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No

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Yes

Compliance
Rule Exists?

Yes

Required
Data Collected?

No

Create Custom
Compliance Rule

Extend Target
Using Configuration
Extension

Automating Compliance Reporting with Enterprise Manager

Custom Compliance Methodology

Add Compliance
Rule to Compliance
Standard

47

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 Choose a parser that matches data format

SQL Query

OS Command Output

Entire File

 Multiple Collection Methods:

 Extend ANY target

>Configuration Extension

 Go to Enterprise->Configuration-

Configuration Extension (CE )

Extend Target Collection


Yes

Compliance Rule Exists?

No

Yes

Required Data Collected?

No

Create Custom Compliance


Rule

Extend Target using


Configuration Extension

Add Compliance Rule to


Compliance Standard

48

No

Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Yes

Compliance
Rule Exists?

Yes

Required
Data Collected?

No

Create Custom
Compliance Rule

Extend Target
Using Configuration
Extension

Automating Compliance Reporting with Enterprise Manager

Custom Compliance Methodology

Add Compliance
Rule to Compliance
Standard

49

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Keywords

Recommendation

Rationale

Description

user to understand and take action

 Add details to be seen in Violation for

 Go to Enterprise->Compliance->Library

Add to Compliance Library

Create Custom Rule


Yes

Compliance Rule Exists?

No

Yes

Required Data Collected?

No

Create Custom Compliance


Rule

Extend Target using


Configuration Extension

Add Compliance Rule to


Compliance Standard

50

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 No more manual SQL Entry

 Leverages Configuration Search

for you!

 Use SQL Modeler to write the SQL

Add to Compliance Library

Create Custom Rule


Yes

Compliance Rule Exists?

No

Yes

Required Data Collected?

No

Create Custom Compliance


Rule

Extend Target using


Configuration Extension

Add Compliance Rule to


Compliance Standard

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No

Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Yes

Compliance
Rule Exists?

Yes

Required
Data Collected?

No

Create Custom
Compliance Rule

Extend Target
Using Configuration
Extension

Automating Compliance Reporting with Enterprise Manager

Custom Compliance Methodology

Add Compliance
Rule to Compliance
Standard

52

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 Organize Rules in folder hierarchy

Standards ( Low, Normal, High )

 Set Importance in context of

Standard

 Create New or Add to existing

Customize Compliance
Standards

Add Rule to Standard


Yes

Compliance Rule Exists?

No

Yes

Required Data Collected?

No

Create Custom Compliance


Rule

Extend Target using


Configuration Extension

Add Compliance Rule to


Compliance Standard

53

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Real Time Compliance


Monitoring

54

Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Linux, Solaris, AIX, Windows

 Which platforms are supported?

Key attributes captured include user ID, process ID and time of action

 What is captured?

Each item has unique actions that can be monitored (detailed later)

Files, processes, users, database changes, windows objects

 What can be monitored?

Proactive monitoring of critical components (tnsnames.ora)

Audit adherence to change management processes

 Primary Use Cases

Real Time Compliance Monitoring Overview

55

Define Facet ( What to monitor )

Define Rule ( How to Monitor items in Facet )

Define/Add rule to Standard

Associate Standard to Targets

4.

5.

6.

7.

Copyright 2014, Oracle and/or its affiliates. All rights reserved.

Set Real Time Monitoring Credentials

3.

http://docs.oracle.com/cd/E24628_01/em.121/e27046/install_realtime_ccc.htm#autoId7

Configure Privilege Delegation ( Sudo/PBRun )

a)

Ensure Operating System or DB specific pre-requisites met

2.

1.

Real Time Compliance Monitoring Setup

56

Telnet Login
SSH Login
SU Login
Sudo
RDP Login
Console Login
FTP Login

Content Modified

Delete

Rename

Create

Permission Change

Ownership Change

Read

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Users

Files

Linux, Solaris, AIX

Monitored Events

Stop

Start

Processes

57

Computer Attrib Modify

Group
Attribute
Modify

Group Delete

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Member
Delete

User Attrib
Modify

Create Value

Computer Delete

Group Create

Delete Value

User Delete

Delete Key

Computer Create

AD Groups

Member Add

User Create

Create Key

AD Computers

Modify Value

AD Users

Registry

Windows

Monitored Events

58


































Insert

Select

Update

Delete

Create

Drop

Truncate

Alter

Comment

Rename

Lock

Grant

Revoke

Audit

NOAUDIT

Flashback

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Views

Tables

Action

Materialized Views

Monitored Events Oracle Database

59




NOAUDIT
usage

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Truncate

Execute

Audit

Revoke

Analyze

Alter

Grant

Drop

Function

Create

Procedure

Select

Sequence

Index

Action

Package

Library

Trigger

Tablespace

Cluster

Monitored Events Oracle Database

Link

Dimension

60








Create

Drop

Alter




Audit

NOAUDIT
usage

Logoff

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Login

Truncate

Execute

Role/System

User

Role

Revoke

Type

 Role/System

Synonym

Public Synonym

Grant

Select

Analyze

Public Link

Profile

Action

Monitored Events Oracle Database

61

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Entity
 Define inclusion and exclusion
patterns in single facet
 Select files from existing target
by Browsing

 Specific to Target type and

 Determines WHAT to monitor

Real-Time Compliance Monitoring Facets

62

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Entity
 Choose Facet to define
WHAT to monitor

 Specific to Target type and

 Determines HOW to monitor

Real-Time Compliance Monitoring Rules

63

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( for notification and mgmt )


Automatic Authorization
 Requires Change Request
Management Connector
 Remedy only supported CMS

 Choose to generate an event

 Authorized = Positive effect

 Unauthorized = Negative effect

compliance score

 Unaudited = No Effect on

Manually Authorization
 Determine the default status of
observations which effect
compliance scoring.

Real-Time Compliance Monitoring


Authorization Options

64

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