ME--- Quiz 2 Answers::::

1. Benchmarking is a continuous process of measuring your current business operations and

comparing them to best-in-class operations. Application of the knowledge gained from
benchmarking study provides a foundation for building operational plan to meet and
surpass industry-best practices.
Select one:
True
False

2. Value Stream Mapping (VSM) is a hands-on process to create a graphical representation

of the material and information flows only within a value stream
Select one:
True
False

3. Source inspections (error prevention) are the most powerful poka-yoke.

Select one:
True
False
4. In strategic benchmarking the focus goes beyond performance leadership to examine
non-industry leaders in an attempt to identify significant trends that may provide insight
into potential improvement opportunities.
Select one:
True
False
5. Informative inspections tend to be superior to judgement inspections, but feedback and
countermeasures often lag.
Select one:
True
False
6. Kanban systems collapse when defective parts are shipped.

Select one:
True
False
7. Statistical process control is helpful to implement Jidoka concept in any organization
Select one:
True
False

8. Diagnostic Benchmarking differs from performance benchmarking in a sense that the

former encompasses a set of interrelated practices along with performance measures,
which alone are covered in the latter.
Select one:
True
False
9. Data Box is providing flexible to VSM expert to design as per his requirements
Select one:
True
False
10. A visual display in a new product development department showing the department's
capacity, throughput and cycle time targets, current project load and what phase each
project is in, and what the main problems are.
Select one:
True
False
11. Poka-yokes reduce a worker's physical and mental burden by eliminating the need to
constantly check for the common errors that lead to defects.
Select one:
True
False
12. TQM is requires to treat our supplier as a partner of the organization.

Select one:
True
False
13. Benchmarking is a mechanism for determining resource reductions, but redeployment of
resources to the most effective way of supporting customer requirements.
Select one:
True
False
14. Judgmental perspective Quality is a function of a specific, measurable variable and that
differences in quality reflect differences in quantity of some product attribute.
Select one:
True
False
15. Benchmarking against external functional best operations of industry leaders is called
Generic Benchmarking.
Select one:
True
False
16. TQM is the totality of features and characteristics of a product or service that bears on its
ability to satisfy given needs.
Select one:
True
False
17. Benchmarking means copying or stealing someones superiority
Select one:
True
False
18. SMART stands for simple, measurable, achievable, reasonable, and trackable
Select one:
True

False
19. TQM is requires a committed and involved management to provide long term top-tobottom organizational support
Select one:
True
False
20. TQM is helpful to build relationship with customer
Select one:
True
False