8.

8.1 Project Plan

Appendix

8.2

Contract Letter

8.3

Participant Briefing and Consent Letter

Dear Participant,
Master of Business Administration Participant Briefing and Consent
Letter
I am Mahesha Sisirakumara and I am collecting data from you, which will be
used in my dissertation for Rajarata Chemist (Pvt) Ltd, as part of my Master
of Business Administration at the University of Derby.
The objective of the dissertation research is to identify the impact of current
leadership style on employee job dissatisfaction and provide
recommendations for improve employee job satisfaction through
leadership style solution, and the information you will be asked to provide
will be used to help to provide insights to achieve this objective.
The data you provide will only be used for the dissertation, and will not be
disclosed to any third party, except as part of the dissertation findings, or as
part of the supervisory or assessment processes of the University of Derby.
The data you provide will be kept until (31st August 2016), so that it is
available for scrutiny by the University of Derby as part of the assessment
process.
If you wish to contact me any further clarification regarding this study, please
write to me at Mahesha Sisirakumara, 209, Athugal Sevana,
Kiralabokka,Kalugamuwa or m.sisirakumara1@unimail.derby.ac.uk.
Project Supervisor contact Details:
Supervisor: Lisa Clark
Email: L.Clark@derby.ac.uk

I have read and understood the contents of this consent and briefing form,
and freely and voluntarily agree to participate in this research.
I am happy to be identified as a participant in the research.
Signature:
Please print your name:

Date:

8.4

Participant Briefing and

Consent Letter

Dear Participant,
Master of Business Administration Participant withdrawal form.
I am Mahesha Sisirakumara and I am collecting data from you, which will be
used in my dissertation for Rajarata Chemist (Pvt) Ltd, as part of my Master
of Business Administration at the University of Derby.
The objective of the dissertation research is to identify the impact of current
leadership style on employee job dissatisfaction and provide
recommendations for improve employee job satisfaction through
leadership style solution, and the information you will be asked to provide
will be used to help to provide insights to achieve this objective.
If you feel uncomfortable with any of the questions being asked, you may
decline to answer specific questions. You may also withdraw from the study
completely, and your answers will not be used.
And, if you later decide that you wish to withdraw from the study, please write
to
me
at
Mahesha
Sisirakumara,
209,
Athugal
Sevana,
Kiralabokka,Kalugamuwa or m.sisirakumara1@unimail.derby.ac.uk no
later than 15th March 2016 and I will be able to remove your response from
my analysis and findings, and destroy your response.
Project Supervisor contact Details:
Supervisor: Lisa Clark
Email: L.Clark@derby.ac.uk

I have read and understood the contents of the withdrawal form.

Signature
Please print your name

Date

8.5

Organisational Data

Annual Employee Turnover

MONTH

JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUEST
SEPTEMBE
R
OCTOBER
NOVEMBE
R
DECEMBER
ANNUAL
TURNOVER
RATE

YEAR 2014
NUMBER OF NUMBER OF
EMPLOYEES TURNOVER
59
60
60
60
60
01
60
60
60
60
60
60

62

02

4.99% 5%

YEAR 2015
NUMBER OF NUMBER OF
EMPLOYEES TURNOVER
63
59
57
60
58
60
59
60
60

01
04
02
02
04
01
03
02
03

36.94% 37%

Figure 1.1 Annual Employee turnover 2014 and 2015 of Rajarata Chemist
(Pvt) Ltd, (Rajarata Chemist Pvt(Ltd), n.d.)

Absenteeism Rate
MONTH
JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUEST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER

YEAR 2014

YEAR 2015

7%
6%
8%
12%
11%
9%
6%
10%
7%
9%
11%
12%

11%
23%
15%
37%
29%
32%
38%
36%
37%

Figure 1.2 Absenteeism Rate 2014 and 2015 of Rajarata Chemist (Pvt) Ltd,
(Rajarata Chemist Pvt(Ltd), n.d.)

Customer Complaints
MONTH

YEAR 2014

YEAR 2015

JANUARY
FEBRUARY
MARCH
APRIL
MAY
JUNE
JULY
AUGUEST
SEPTEMBER
OCTOBER
NOVEMBER
DECEMBER

01
02
01
01
02

04
05
08
03
05
07
03
06

TOTAL

07

41

Figure 1.3 Customer complaints 2014 and 2015 of Rajarata Chemist (Pvt) Ltd,
(Rajarata Chemist Pvt(Ltd), n.d.)

8.6 Original Interview Notes (operational manager)

8.7 Interview Notes (operational staff)

8.8

Completed Questionnaire