Graham Taylor

2500 Dorchester Road

P.O. Box 18, Dorchester Ontario NOL1GO
Tel: 226-980-9205
graham.m.taylor@outlook.com

Objective:
To obtain a co-op position in an Insurance/Business analysis-related environment
where skills and capabilities can be utilized.

Skills:
-

Proven sales experience; (B2C and B2B) in multiple industries, including

hospitality, retail mobile communications, and commercial IT communication
systems.
High technical proficiency; MS Word, Excel, MS Project, Outlook, Power
Point, IT, MS Access, MS Business Intelligence.
Excel : Advanced understanding and application of Data Analysis, Solver,
and Forecasting.
Databases: Experience in creating, maintaining and querying MS
Access, and other relational database software.
Big Data Visualization: Experience collecting, cleaning, and
presenting large amounts of data in multiple visual fashions using
Microsoft BI, PowerPoint, Open Refine, Excel and other supporting
programs.
Excellent Presentation skills from organizing and manning trade show
booths as well as business to business sales at CrysTel Communications.
Advanced analytical and technical skills with the ability to learn and
self-teach new subject matter quickly.
Excellent customer service experience developed from time spent at
Glentel, CrysTel Communications, and Starwood Hotels and Resorts.

Education:
-

International Business Management (Co-op), Honors Bachelor of

Business Administration , Conestoga College School of Business and Hospitality
Kitchener, Ontario, Canada (currently in year 2 of 4).
Insurance - Property and Casualty (Co-op), Conestoga College School of
Business and Hospitality Kitchener, Ontario, Canada (currently in year 1 of 2).
Sheridan College Fine Arts Certificate, 2012
Regina Mundi Catholic College, Ontario Secondary School Diploma, 2009

Graham Taylor
2500 Dorchester Road
P.O. Box 18, Dorchester Ontario NOL1GO
Tel: 226-980-9205
graham.m.taylor@outlook.com

Work Experience:
-

Starwood Hotels and Resorts (Full Time, July 2014 July 2015)

Starwood Preferred Guest reservation sales associate

Preformed high customer service and sales for Starwood's nine luxury hotel
brands

Solved all customer problems promptly and personally

Supported other associates with customer service issues and training.

Received two awards for most outstanding customer service displays, also
featured in company newsletter.

CrysTel Communications (Full Time, October 2013 August 2014)

Co-Owner, Start-up management

Business to business sales management for Business Telecom Systems

Responsible for sales, quoting, order fulfillment, business administration,

metric creation and business analysis.

Required excellent time management skills

Glentel Tbooth Mobile division (Full Time, October 2012 October

2013)

Sales Associate and Customer Service Representative for Bell and Rogers

Responsible for profiling and developing new local business in a retail

setting

Personally handled all customer service issues that came into the store
regardless of origin.

Digital Extremes, London ON (May 2010 December 2010)

Handled quality assurance department for new video game development

Responsible for testing and documenting errors in the products code.

Developed a high attention to detail and excellent large data management

collection and analysis.

Volunteer Experience:
-

Regularly assist in orientation and recruitment activities for the IBM program at
Conestoga, as well as other program functions.