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BOD/S33/2015/1
ANNUAL PERFORMANCE CONTRACT REPORT FOR 2015/2016 FINANCIAL YEAR TO THE
SPECIAL BOARD
INTRODUCTION
This paper is intended to inform members on the status of implementation of Performance
Contract targets for 2015/16 Financial year (between July 2015 and June 2016).
OVERVIEW OF THE PERFORMANCE CONTRACT TARGETS
The Athi Water Services Boards Performance Contract report for the third quarter period of
2015/2016 Financial Year has been prepared in readiness for submission on the 14th day of July
2016 as per the 12th cycle guidelines on Performance Contracting, to the Ministry of Water and
Irrigation, the Department of Performance Contracting- Ministry of Devolution and Planning and
The Inspectorate of State Corporations in accordance to Performance Contracting guidelines.
The report is based on targets as contracted with seven (7) performance criteria categories and
their associated weights as follows:
a. Finance and Stewardship 10%
b. Service Delivery 15%,
c. Non-Financial 10%
d. Operations 50%
e. Dynamic/Qualitative 5%
f. Corruption Eradication/Governance 5%
g. National Cohesion and National Values-5%
The summary of actual performance against targets (performance matrix) is as attached
REQUEST TO COMMITTEE MEMBERS:
The members are requested to
1. Note the cumulative achievements realized during the 2015/2016 financial year and for
the 4th Quarter ending 30th June2016.
2. Authorize management to submit the report to the Ministry of Water and Irrigation,
Directorate of Performance Contacting under the Ministry of Devolution and Planning
and the Inspectorate of State Corporations.
pending
ratification
in
the
SIGNED
MALAQUEN MILGO
CHIEF EXECUTIVE OFFICER
next
board
meeting.
Annex 1
Notable achievements of the performance contract during the second quarter period
Some of the notable achievements during the second quarter period of 2015/16 Financial year
are summarized as follows
No
Performance Criteria
Notable Achievement
A
Finance and Stewardship
AWSB managed to utilize Ksh 8,284,000.00 out of the
allocated Ksh 6,867,311.94. Utilization of allocated funds
Utilization of allocated averaged at 83%. The negative variance was attributed
1.
funds
to the stoppage of construction works at NCT as a result
of a court injunction. The injunction was lifted and works
resumed in December 2015
During the year, Appropriation in Aid (A.I.A) was Ksh
Appropriation in Aid
2.
657.30 Million against a target of Ksh 578.99 million thus
(A in A)
giving a favorable variance of Ksh 78.31 million.
Development Index is the ratio of Development
Expenditure to Total Expenditure. During the FY
2015/2016, development expenditure is Ksh 6.278Billion
3.
Development Index
while total recurrent expenditure is Ksh 588 million.
Total Expenditure for the year is therefore is Ksh 6.87
Billion, thus Development index is 91%
Service Delivery
During the financial year the customer satisfaction index
increased from 82.5% to 84%.A number of activities
were undertaken to Increase customer satisfaction
which included but not limited to:
a. Stakeholder engagement and communication
i.
On 28th September 2015, the Board through
Nation Media Group and the Athi Water website
notified the public on the intention to start
construction of the Northern Collector Tunnel
1.
Customer Satisfaction
Phase 1. The Board further invited key
stakeholders to the Public Disclosure Workshop.
ii.
Campaign to create awareness about the
Northern Collector Tunnel project. The campaign
was done in the month of July on Classic 105 FM
Breakfast Show (Maina and Kingangi). The
public was educated on how the NCT project will
alleviate the water shortage in Nairobi after
completion.
iii.
A TV and Social Media Campaign dubbed
No
Performance Criteria
Notable Achievement
#nctafactaday was embarked on. This campaign
aimed to educate the public on how the NCT
project will alleviate water shortage in Nairobi
after completion.
iv.
As part of the buildup activities for World Water
Day celebrations, Athi Water Chairman, CEO and
Head of Finance were part of the panelists
interviewed during the NTV Breakfast show on
22nd March 2016 to discuss the Northern
Collector Tunnel Project.
v.
The Board published a newspaper flap on the
front page of the Nation and Standard
Newspapers on 22nd March 2016. The adverts
were aimed at encouraging the public to
conserve water.
vi.
The Board published a two page supplement in
the Nation and Standard Newspapers on 22nd
March 2016.
vii.
The Board published a supplement in the
Standard Newspapers titled Executive Vision on
16th June 2016 and a full page advert on water
conservation.
b. Enhance accessibility of AWSB service charter to
consumers and stakeholders
Distributed to the public 8,500 English Service Charters,
6,000 Kiswahili Service Charter during WEPEX Expo,
AfWA Congress, the World Water Day celebrations held
at Mirera Primary School in Naivasha ,stakeholder
workshop, World bank open day exhibition ans during
the suppliers workshop.
c. Implement a mobile phone based technology
feedback system for engagement with consumers:
i.
The Board opened a Twitter and Facebook
account and continued to update and respond to
queries. In addition, we encouraged the public
to visit the platforms by including them in our
website, IEC materials and publications. the
Twitter handle is @Athiwater with a following of
about 700 people/institutions and the Facebook
page is Athi Water with a following of about 800
people/institutions.
ii.
The #Worldwaterday campaign was also
launched and was trending under both the
Boards Twitter and Facebook accounts.
No
Performance Criteria
Service delivery
innovations and
application/
implementation
Resolution of public
complaints
Notable Achievement
d. Enhance engagement with development partners,
donors, private sector and WSPs in infrastructure
development:
The Board conducted two stakeholder workshops :
i.
Kiserian, Kajiado County on the Kiserian
Sewerage Project.
ii.
12th Annual Stakeholders forum on 22nd June
2016 at Panafric Hotel.
iii.
Sensitization forum for suppliers in the
Disadvantaged Group category (youth, women
and people living with disabilities).
e. Communicate to consumers reports on water
quality assessments : AWSB published the Bomba
magazine for the 4 Quarters
f. Promote rain water harvesting: The Board
distributed over 5,000 copies of rain water
harvesting and water conservation fliers.
During the FY 2015/2016, AWSB undertook the
following:
i.
Introduced the use of remote water quality
monitoring system for Ruiru water supply
project
ii.
Enhanced the Economic value of Chania and
Thika outfall facilities by preparing detailed
design and Bidding documents for production of
hydropower in these two facilities.
a) During the period under review, the Board received
numerous complaints on the Kiserian Sewerage
Project. Several measures were taken to address the
matter.
b) The Board received a total of 26 public complaints
on water bills, sewer and water leakages and
compensation. These complaints were addressed
and finalized.
c) During the year under review, the Board established
its complaints handling infrastructure and submitted
all the four Quarter information/reports required in
the prescribed format to the CAJ.
d) During the second quarter, the staff were trained on
effective complaints management during the
outdoor staff meeting held on 23rd October,
e) Three officers handing complaints from the Board
attended three day training on resolution of public
No
Performance Criteria
ISO Certification
Automation
Notable Achievement
complaints organized by the Commission on
Administrative Justice.
AWSB applied for certification based on the new ISO
9001:2015 and has completed all the processes and is
awaiting Kenya Bureau of Standards.
The Board achieved a target of 81% automation against
a target of 79% this was done through the following
activities:
a. Institutional Strategy and Vision: Continued to
implement AWSBs ICT strategy to deliver
AWSBs core mandate, continued to adopt and
operationalize the e-government ICT standards
and Attained 1:1 staff to computer ratio for
technical staff and 1:3 for support staff.
b. Connectivity and Technology Infrastructure:
continued digitization of records in the
organization and achieved 2% against the annual
target of 3% of the audited records , Ensured
availability of unlimited internet bandwidth
within the institution for all staff, Improved ICT
infrastructure on office automation by
continuous use of Dynamics Financial System for
business processes; continued with
implementation of centralized user
authentication within the Local Area Network ,
update of anti-virus and Weekly data backups ;
Continued to implement the Biometrics Door
Access System and ensured 100% number of
staff with access to broadband internet in the
workplace
c. Consumer and Business Adoption: AWSB
Continued to regularly update AWSB website to
make it interactive, navigable and provide
feedback response
d. Legal Environment: Continued to implement the
ICT Policy and ensured that new interns and
temporary staff signed ICT Security Compliance
agreement
Non-Financial Indicators
Implementation of the AWSB continued to implement activities in its five year
Strategic Plan
strategic plan towards the achievement of its objectives as
No
Performance Criteria
Asset Management
Youth
Internships/Industrial
Attachments/Apprentic
eships
Notable Achievement
No
Performance Criteria
Notable Achievement
No
Performance Criteria
Notable Achievement
1.
Operations
Operations
No
Performance Criteria
Notable Achievement
10
No
Performance Criteria
Notable Achievement
11
No
Performance Criteria
Notable Achievement
12
No
Performance Criteria
Notable Achievement
13
No
Performance Criteria
Notable Achievement
capacity of 3,000m3/day
c. Implementation of Gatango Water Supply
Procurement of the consultant to undertake the
design review and works supervision and
prepared a shortlist.
Preparation of Detailed design reports
,preparation of tender documents and
advertisement for the Bids
Procurement of the works contractor continued
and bids prepared.
Mobilized Gatango Community for wayleave
acquisition and clearance.
Item: D-14 Drought Mitigation works Implementation
of water supplies in Metro Counties of Kirinyaga,
Kajiado, Machakos, Kitui, Makueni:
a. Mwea Makima water supply project in Kirinyaga
County
Completed laying of 3km water transmission lines
Completed construction of 8 no water kiosks
along the water transmission lines
Completed and handed over the works for
operations and maintenance
b. Wote and Mwala Water supply Improvement project
in Makueni and Machakos counties
Finalised the procurement of a works contractors
and signed the construction works contracts
Mobilized the contractor to site and commenced
construction works.
In addition, ESIA was finalized and reports
submitted to NEMA for licencing. The NEMA
licence for Wote woter project was issued.
c. Amboseli Water Supply project in Kajiado County
Finalised the procurement of a works contractor
and signed the construction works contract
ESIA and RAP activities were finalized and
reports submitted to NEMA for licencing. The
NEMA licence was issued
d. Drilling of boreholes in Machakos, Makueni, Kajiado,
14
No
Performance Criteria
Notable Achievement
15
No
Performance Criteria
Notable Achievement
16
No
Performance Criteria
Notable Achievement
Dynamic/Qualitative Indicators
Human Resource
Management of Pensions: Issued notice to a retiree 9
17
No
Performance Criteria
Notable Achievement
Management and
Development
2.
Corruption Eradication
and Mwongozo code
of conduct
18
No
Performance Criteria
Notable Achievement
iii.
1.
2.
19
Annex 2
Annual Perfomance:
Criteria
A
1
A-in-A
Development Index
Sub-total
Service Delivery
Customer Satisfaction
B
1.
2.
3.
4.
5.
6.
C
1.
2.
3.
4.
5.
6.
7.
D
1.
2.
UNIT
WT
%
Kshs
Million
%
2014/2015
FY Actual
2015/16
FY
Target
2015/16
FY
Actual
100
100
83
Variance
-17
876.8
578.99
657.3
78.31
3
10
N/A
93
91
-2
100
No.
130
100
N/A
100
100
100
100
100
ISO Certification
100
100
100
Automation
85
79
81
Sub-total
NON FINANCIAL
INDICATORS
Implementation of the
Strategic Plan
Asset Management
Youth Internship/Industrial
Attachment/Apprenticeships
Youth, Women and Persons
with Disabilities Empowerment
a) Sensitization and
prequalification
b) Uptake of 30% value
of tender awarded
Compliance with the
Constitution
Compliance with Statutory
Obligations
Safety and Security Measures
Sub-total
Operations
Implementation of Vision
2030 Flagship Projects
Implementation of Northern
Collector Water tunnel project
Construction of raw and
treated water transmission
15
N/A
100
100
100
100
100
No
1.5
25
15
28
13
N/A
100
100
Kshs m
35.2
36.9
52.3
15.4
N/A
100
100
1.5
N/A
100
100
1
10
N/A
100
100
93
100
130
30
75
100
100
20
UNIT
WT
2014/2015
FY Actual
2015/16
FY
Target
2015/16
FY
Actual
Variance
100
100
120
20
100
100
120
20
100
100
140
40
100
100
150
50
100
100
140
40
100
100
130
30
100
100
135
35
N/A
100
100
No
N/A
Criteria
pipelines for Nairobi
3.
4.
5.
6.
7.
8.
9.
10.
11.
Priority Projects
Improvement of Water Supply
12.
Systems for Kiambu County
under WASSIP-AF
a. Implementation of
%
3
100
100
100
Kiambu Urban Water Supply
b. Implementation of Thika,
Limuru and Kikuyu water
%
2
100
100
100
projects
c. Githunguri (Mukuyu
Water Supply) and Tigoni
%
1
100
100
100
water Supply
13.
Improvement of Water Supply Systems for Muranga, County under WASSIP-AF
a. Implementation of
Muranga Independent
Community water supply
projects along NCT
b. Implementation of
Gatanga water Supply
c. Implementation of
Gatango Water Supply
0
0
0
100
100
120
20
100
100
130
30
100
100
100
21
UNIT
WT
2014/2015
FY Actual
2015/16
FY
Target
2015/16
FY
Actual
Variance
100
100
100
100
100
100
100
100
100
100
100
100
100
100
110
10
100
100
130
30
100
100
100
100
100
100
100
100
100
Completion rate
100
100
100
Cost Effectiveness
100
100
100
100
100
100
Criteria
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
E
1.
Sub Total
DYNAMIC/QUALITATIVE
Human Resource Management
and Development
a) Management of
Pension
b) Competency
Development
50
%
140
22
N/A
100
100
N/A
100
100
Criteria
Anti-Corruption Framework
2.
1.
2.
WT
2014/2015
FY Actual
2015/16
FY
Target
2015/16
FY
Actual
Variance
N/A
100
100
N/A
100
100
1
5
N/A
100
100
100
100
100
100
c) Prevention of Alcohol
and Drug Abuse
d) Prevention of
HIV/Aids Infections
e) Work Environment
Sub-total
Corruption
Eradication/Governance
1.
UNIT
4
1
5
Zero
incidence
N/A
2.5
N/A
100
100
2.5
N/A
100
100
23
Criteria
UNIT
S
A. Financial Indicators
Utilization of allocated
A1
Funds
A2
Appropriation in Aid
A3
Development Index
B. Service Delivery
B1
Customer Satisfaction
Service Delivery
B2
Innovations
Service Delivery
Innovations
B3
Application/
Implementation
Resolution of Public
B4
Complaints
B5
ISO Certification
B6
Automation
CUMULATIVE TO DATE
JUNE 2016
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE (B C)
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE
%
Ksh
M
%
TARGET
FOR
CONTRA
CT
PERIOD
100
100
100
578.99
210.84
144.75
93
96
93
83
100
-17
66.09
657.3
578.99
78.31
93
91
27
25
77
75
No
100
25
25
75
75
100
28
25
78
75
%
%
100
79
25
81
25
79
0
2
75
79
75
81
0
2
30
25
80
75
25
25
75
75
11
30
12
18
25
25
100
100
3.52
3.52
51.93
36.9
20.72
25
25
100
100
25
25
100
100
25
25
100
100
24
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Implementation of
Northern Collector
Water tunnel project
Construction of raw
and treated water
transmission pipelines
for Nairobi
Construction of Kigoro
Water treatment plant
for Nairobi
Implementation of
Nairobi city water
distribution
Infrastructure
Implementation of
Nairobi Satellite
Towns Water Supply
Improvement Project
(Ongata Rongai and
Ruiru)
Construction of Theta
Dam water Treatment
works
Construction of
Nairobi, Mathare and
Ngong Rivers trunk
and Reticulation
Sewers
Construction of
Kangundo road and
Upper hill trunk
sewers
Construction of Ruiru
Juja Sewerage system
Branding and
Communication
Submission of reports
to VDS
Priority Projects
CUMULATIVE TO DATE
JUNE 2016
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE (B C)
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE
UNIT
S
100
25
25
100
100
100
30
25
105
100
100
30
25
105
100
100
45
25
120
100
20
100
25
25
100
100
100
35
25
10
110
100
10
100
35
25
10
110
100
10
100
35
25
10
110
100
10
100
35
25
10
110
100
10
100
25
25
100
100
No
100
20
Criteria
1.
TARGET
FOR
CONTRA
CT
PERIOD
100
45
25
25
120
Criteria
UNIT
S
13.
14.
15.
CUMULATIVE TO DATE
JUNE 2016
TARGET
FOR
CONTRA
CT
PERIOD
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE (B C)
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE
45
25
20
120
100
20
45
25
20
120
100
20
45
25
20
120
100
20
45
25
20
120
100
20
25
25
100
100
b. Implementation
of Thika, Limuru and
%
100
Kikuyu water projects
c. Githunguri
(Mukuyu Water
%
100
Supply) and Tigoni
water Supply
Improvement of Water Supply Systems for
Muranga, County under WASSIP-AF
a. Implementation
of Muranga
Independent
%
100
Community water
supply projects along
NCT
b. Implementation
of Gatanga water
%
100
Supply
c. Implementation
of Gatango Water
%
100
Supply
Drought Mitigation works Implementation of water supplies in Metro Counties of Kirinyaga, Kajiado,
Machakos, Kitui, Makueni
a. Mwea Makima
water supply project in
Kirinyaga County
b. Mwala and Wote
Water supply
Improvement project
in Machakos and
Makueni counties
c. Amboseli Water
Supply project in
Kajiado County
d. Drilling of
boreholes in
Machakos, Makueni,
Kajiado, Nyeri, Meru
and Kitui Counties
Preparation of Nairobi
city Water distribution
master plan
100
55
25
30
135
100
30
100
35
25
10
110
7100
10
100
25
25
100
100
100
45
25
20
120
100
20
100
25
25
100
100
26
17.
18.
19.
20.
21.
22.
CUMULATIVE TO DATE
JUNE 2016
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE (B C)
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE
UNIT
S
100
25
25
100
100
100
35
25
10
110
100
10
100
25
25
100
100
100
25
25
100
100
100
45
25
20
120
100
20
Completion rate
100
25
25
100
100
Cost Effectiveness
100
25
25
100
100
100
25
25
100
100
100
25
25
75
75
100
25
25
75
75
100
25
25
75
75
100
25
25
75
75
100
25
25
75
75
Criteria
16.
TARGET
FOR
CONTRA
CT
PERIOD
Rehabilitation of
Kariobangi waste
water treatment plant
Implementation of
Kiserian Sewerage
Project
Energy Generation
from Dandora waste
water treatment plant
Hydropower
generation scheme at
Chania Outfall and
Thika Dam
Prepare sewerage
and sanitation master
plan for Nairobi and
satellite towns
Project
Implementation
23.
Ease of Doing
Business
E. Dynamic Indicators
Human Resource
E1
Management and
Development
a. Management of
Pension
b. Competency
Development
c. Prevention of
Alcohol and Drug
Abuse
d. Prevention of
HIV/AIDS Infections
e. Work Environment
F. CORRUPTION ERADICATION/GOVERNANCE
1
2
Corruption Eradication
Mwongozo code of
conduct
100
25
25
75
75
100
25
25
75
75
27
Criteria
TARGET
FOR
CONTRA
CT
PERIOD
UNIT
A
B
S
G. NATIONAL COHESION AND NATIONAL VALUES
Implement measures
to promote the
1 realization of National
%
100
100
Cohesion and
National Values
Implement
commitments in the
Presidents Annual
2
%
100
100
Report on National
Values and Principals
of Governance
CUMULATIVE TO DATE
JUNE 2016
TARGE
T FOR
QUART
ER
VARIAN
CE (B C)
ACTU
AL
TARGE
T FOR
QUART
ER
VARIAN
CE
100
100
100
100
100
100
28