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IMPORTANT!
Be sure your PWS is plugged into AC power. Do not perform this upgrade using battery
power.
You must be present during this install. Your PWS will restart several times and you will
need to login to Windows XP for the install to continue.
If the PC does not reboot after an installation and seems to have locked up, and you have
not seen a message stating that the Master Installer has finished, please manually reboot
the PC and Master Installer, if not finished, will continue to run until it is completed.
DO NOT run this installer while connected to the Internet, it will cause the install to take
longer.
The GSN PWS Release 9.9 DVD will install the following major components:
Windows XP Service Pack 3 (SP3)
Internet Explorer 8.0 and security patches
GSN Release 9.9 Web Components 2
GSN PWS Release 9.9 Repair Utility
.NET Framework 2.0, 3.0, and 3.5 SP1
Windows Media Player 10
Adobe Reader 9.3
These are the steps to follow when upgrading a PWS with Release 9.7 or 9.8 to 9.9.
14. A message explaining some known installer issues will appear. Please read this carefully
and make sure you understand it before clicking OK to continue.
15. The message Extracting Files will be displayed followed by the message Install running,
please waitInstalling Windows XP Service Pack 3 This may take a while.
16. If a Dial-up Connection window opens at any time during the installer, click Cancel so
that the install can continue.
For assistance contact your local PWS Support Desk
17. Your PC should reboot after installing XP SP3. If it fails to do so, or youre not sure,
restart your computer and the installer should continue on its own.
18. The .NET Framework 2.0, 3.0, 3.5 SP1 install will begin.
19. Adobe Reader 9.3 is installed.
20. If your PWS is not currently running Web Components 2, it will be installed now.
21. Internet Explorer 8.0 is installed. This may take several minutes.
22. Your PWS will reboot if necessary. Log back in to continue the installer.
23. The Restore Proxy Settings dialog box is displayed. Click Continue Now when it
becomes active.
24. Internet Explorer 8.0 patches are installed.
25. GSNLock Client is installed.
26. Release 9.9 Update_09 is installed.
27. Your PWS will reboot if necessary. Log back in to continue the installer.
28. GSN Release 9.9 Repair ver:1.0 is installed.
29. The message Master Install complete is displayed.