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CompTIA N10-006 : Practice Test

Topic break down
Topic
No. of Questions
Topic 1: Network Architecture
183
Topic 2: Network Operations
149
Topic 3: Troubleshooting
140
Topic 4: Network Management
166
Topic 5: Network Security
139
Topic 6: Industry standards, practices,
369
and network theory
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Topic 1, Network Architecture
Question No : 1 - (Topic 1)
Which of the following is used to describe trunking VLANs on a network?
A. 802.11a
B. 802.11i
C. 802.1q
D. 802.1x
Answer: C
In order for switching loops to be automatically disabled, which of the following needs to be
implemented?
A. Routing tables
B. Collision domains
C. Port mirroring
D. Spanning-tree protocol
Answer: D
Joe, a technician, has identified a problem, established and confirmed a theory, and has
attempted to resolve the problem. Joe, however, does not appear to have the rights to
make the needed changes. Which of the following should he do NEXT?
A. Re-establish a new theory.
B. Gather more information.
C. Establish a plan of action.
D. Escalate the problem.
Answer: D
A company has a new offering to provide access to their product from a central location
rather than clients internally hosting the product on the client network. The product contains
sensitive corporate information that should not be accessible from one client to another.
This is an example of which of the following?
A. Public SaaS
B. Private SaaS
C. Hybrid IaaS
D. Community IaaS
Answer: B
Data arranged into packets would be on which of the following layers of the OSI model?
A. Datagram
B. Transport
C. Presentation
D. Network
Answer: D
Which of the following would be considered a Class C private address?
A. 10.0.0.125
B. 192.168.50.125
C. 192.169.0.132
D. 255.255.255.0
Answer: B

Which of the following is used to prevent Layer 2 switching loops within a local area
network?
A. STP
B. MTU
C. EGP
D. IGP
Answer: A
Zach, a network administrator, wants to separate the network into broadcast domains.
Which of the following can he use? (Select TWO).
A. WAPs
B. Routers
C. Patch panels
D. Hubs
E. Bridges
F. VLANs
Answer: B,F
A technician receives a work order that a user can no longer access any external websites.
The user is the only one affected, but can still access websites by IP address. Which of the
following is the MOST likely cause?
A. The workstation has been removed from the domain and needs to be re-added in
directory services.
B. The workstation is configured to use the IPv4 protocol instead of IPv6.
C. The workstation is configured with an incorrect IP address of the DNS server.
D. The workstations DHCP IP address has expired and has assigned itself an APIPA
address.
Answer: C

Which TCP/IP model layer does the OSI model layer named 'session' respond to?
A. Application
B. Presentation
C. Internet
D. Transport
Answer: A
At which of the following layers do frames exist? (Select TWO).
A. OSI model Data link layer
B. TCP/IP model Network Interface layer
C. OSI model Physical layer
D. OSI model Network layer
E. TCP/IP model Internet layer
Answer: A,B
A technician finds that the network card is no longer functioning. At which of the following
OSI layers is the problem occurring?
A. Layer 1
B. Layer 3
C. Layer 5
D. Layer 7
Answer: A
Kurt, a network technician, has been troubleshooting a connectivity problem in the LAN
room. He has diagnosed the problem and implemented a solution. Which of the following

would be Kurts NEXT step?
A. Test the theory
B. Establish a plan of action
C. Establish a theory
D. Document findings
Answer: D
A home user states during a basement remodel, one of the workers cut the network cable
that goes from the modem to the WAP and nothing else has changed. According to the
network troubleshooting methodology, which of the following is the NEXT step?
A. Identify the problem
B. Question the user
C. Establish a plan of action
D. Establish a theory of probable cause
Answer: C
A technician has spent most of the day replacing a server running DHCP. Some of the
users have begun to call the help desk stating that Internet connection stopped working
even after rebooting. Upon investigation, the users PCs with issues all have IP addresses
that start with 169.254.x.x. The technician completes the replacement and powers on the
new DHCP server. Which of the following is the BEST way to provide the PCs with issues a
new IP address?
A. Statically assign a legitimate IP address, and then set the PCs NICs to DHCP
B. Inform each user to replace 169.254 with 192.168
C. Wait five minutes until the PC resends a DHCP request
D. Run netstat on each PC and then reboot into safe mode
Answer: C

A technician has resolved a ticket to fix a users printer and has verified that the user is
able to print with no issues. Which of the following action steps should the technician
perform FIRST?
A. Document findings and outcomes

B. Establish a theory of probably cause
C. Upgrade the printer drivers
D. Close out the service ticket
Answer: A
Which of the following OSI layers BEST describes where an HTTP proxy operates?
A. Transport
B. Application
C. Presentation
D. Session
Answer: B
Which of the following protocols does DNS utilize on port 53?
A. TCP
B. FTP
C. RTP
D. ICMP
Answer: A
Which of the following default ports are used with DHCP? (Select TWO).
A. 22
B. 23

C. 53
D. 67
E. 68
Answer: D,E
Which of the following is the minimum subnet mask to allow 172.16.1.5 and 172.16.4.3 to
be on the same subnet?
A. /19
B. /21
C. /22
D. /24
Answer: B
Which of the following would be used in an IP-based video conferencing deployment?
(Select TWO).
A. RS-232
B. 56k modem
C. Bluetooth
D. Codec
E. SIP
Answer: D,E
Which of the following assists a network administrator in reverse engineering malware and
viruses?
A. Virtual switches

B. Virtual machines
C. VLANs
D. IDS
Answer: B
Which of the following is the usual number of bits for the host identifier part of an IPv6
address?
A. 16
B. 32
C. 48
D. 64
Answer: D
For which of the following reasons could a single servers NIC transmit packets from
multiple MAC address sources?
A. The server contains several virtual machines and the MAC addresses are from the
virtual machines.
B. The server is hosting a web server and the MAC addresses are from connected
browsers.
C. The server is hosting a proxy server and the MAC addresses are from the connected
clients.
D. The server NIC is starting to fail and should be replaced.
Answer: A
Which of the following DNS record types will be used for mail transfer if the MX record is
not found?
A. CNAME
10

B. A
C. PTR
D. AAAA
Answer: B
A user is unable to open up websites on the Internet from a browser. The administrator
determines that the workstation can ping its local gateway, but not the remote web server.
At which of the following layers of the OSI model does the problem MOST likely exist?
A. Data link
B. Network
C. Session
D. Physical
Answer: B
Which of the following is used to authenticate remote workers who connect from offsite?
(Select TWO).
A. OSPF
B. VTP trunking
C. Virtual PBX
D. RADIUS
E. 802.1x
Answer: D,E
An administrator notices SMTP traffic is being blocked by the company firewall. Which of
the following ports should be opened?
A. 25
11

B. 53
C. 110
D. 443
Answer: A
Which of the following network elements enables unified communication devices to connect
to and traverse traffic onto the PSTN?
A. Access switch
B. UC gateway
C. UC server
D. Edge router
Answer: B
Which of the following communication technologies would MOST likely be used to increase
bandwidth over an existing fiber optic network by combining multiple signals at different
wavelengths?
A. DWDM
B. SONET
C. ADSL
D. LACP
Answer: A
A network consultant arrives at a customers site to troubleshoot their email server. The
server is running a Linux operating system, but the consultant is only familiar with Windows
operating systems. Which of the following troubleshooting steps should the consultant
take?
12

A. Document findings
B. Identify the problem
C. Escalate the problem
D. Establish a plan of action
Answer: C
A technician is developing a shortcut sheet for the network to be able to assist in future
troubleshooting scenarios. Which of the following should the network devices have to ease
manageability efforts?
A. MAC spoofing
B. Dynamic IPs
C. MAC filtering
D. Static IPs
Answer: D
Which of the following operates at OSI layer 2 to forward traffic based on the MAC
address?
A. Switch
B. Proxy Server
C. Router
D. VPN Concentrator
Answer: A
Which of the following is MOST likely to use an RJ-11 connector to connect a computer to
an ISP using a POTS line?
A. Multilayer switch
B. Access point
13

C. Analog modem
D. DOCSIS modem
Answer: C
Which of the following protocols are used to view and send mail from a local host off of a
remote server? (Select TWO).
A. TFTP
B. SNMP
C. POP3
D. IMAP4
E. SFTP
Answer: C,D
Which of the following OSI model layers is used for logical addressing?
A. Physical
B. Transport
C. Network
D. Data link
Answer: C
Which of the following layers of the OSI model make up the Network Interface layer of the
TCP/IP model? (Select TWO).
A. Application
B. Physical
C. Presentation
D. Transport
E. Data Link
14

F. Network
Answer: B,E
Which two layers of the OSI model make up the TCP/IP model Network Interface layer?
A. Application and Transport
B. Transport and Session
C. Physical and Data Link
D. Session and Presentation
Answer: C
Which of the following should be used when throughput to the destination network is a
priority?
A. MTU
B. Hop count
C. Reliability of the path
D. Bandwidth
Answer: D
Which of the following is the common port used for IMAP?
A. 25
B. 53
C. 143
D. 443
Answer: C
15

Which of the following protocols would the network administrator use to protect login
credentials when accessing a router terminal session?
A. SCP
B. SNMPv3
C. SSL
D. SSH
Answer: D
A web server that provides shopping cart capabilities for external end users will likely
function with which of the following protocols?
A. HTTPS
B. POP3
C. SSH
D. SMTP
Answer: A
Which of the following layers of the OSI model is responsible for stripping the TCP port
information before sending the packet up to the next layer?
A. 2
B. 3
C. 4
D. 5
Answer: C
16

Which of the following describes an IPv6 address of ::1?
A. Broadcast
B. Loopback
C. Classless
D. Multicast
Answer: B
Which of the following TCP/IP and OSI model layers retransmits a TCP packet if it is not
received successfully at its destination?
A. The transport OSI model layer and the transport TCP/IP model layer.
B. The transport OSI model layer and the Internet TCP/IP model layer.
C. The network OSI model layer and the transport TCP/IP model layer.
D. The network OSI model layer and the Internet TCP/IP model layer.
Answer: A
A firewall that operates at Layer 7 of the OSI model is known as a(n):
A. Circuit gateway.
B. Packet filter.
C. Application level.
D. Redundant firewall.
Answer: C
Which of the following helps prevent routing loops?
A. Routing table
B. Default gateway
17

C. Route summarization
D. Split horizon
Answer: D
A crossover cable is MOST commonly associated with which of the following layers of the
OSI model?
A. Session
B. Application
C. Network
D. Physical
Answer: D
Which of the following OSI layers is responsible for encrypting HTTPS traffic?
A. 3
B. 4
C. 5
D. 6
Answer: D
Which of the following uses a 128-bit addressing scheme?
A. MAC
B. DHCP
C. IPv4
D. IPv6
Answer: D
18
Which of the following protocols is used by the ping command?
A. SMTP
B. ICMP
C. TFTP
D. ARP
Answer: B
A training class is being held in an auditorium. Hard-wired connections are required for all
laptops that will be used. The network technician must add a switch to the room through
which the laptops will connect for full network access. Which of the following must the
technician configure on a switch port, for both switches, in order to create this setup?
A. DHCP
B. Split horizon
C. CIDR
D. TRUNK
Answer: D
Kim, a network technician, is troubleshooting a problem and has just established a plan of
action to resolve the problem. Which of the following is the NEXT step in the
troubleshooting methodology?
A. Verify full system functionality and if applicable implement preventative measures.
B. Implement the solution or escalate as necessary.
C. Document findings, actions, and outcomes.
D. Establish a theory of probable cause (e.g. question the obvious).
Answer: B
19
Which of the following allows for groups of ports on the same switch to operate as a part of
different segmented networks?
A. RIP
B. STP
C. VLAN
D. MTU
Answer: C
Which of the following protocols is used to send time synchronization updates on a given
network?
A. NTP
B. POP3
C. DNS
D. IMAP
Answer: A
Which of the following would Joe, a technician, use for a service that needs fast
communication and is unaffected by packet loss?
A. UDP
B. ARP
C. ICMP
D. TCP
Answer: A
20

Which of the following is the definition of a DNS server?
A. Hosts proprietary business applications
B. Translates FQDNs to IP addresses
C. Provides network IDS/IPS security
D. Assigns IP addresses to network devices
Answer: B
Joe has a small office and is looking to replace his phone system with a lower cost solution
that requires minimal in-house support. Which of the following is the BEST choice?
A. Wide Area Network
B. NAT
C. Virtual PBX
D. Virtual LAN
Answer: C
The network install is failing redundancy testing at the MDF. The traffic being transported is
a mixture of multicast and unicast signals. Which of the following would BEST handle the
rerouting caused by the disruption of service?
A. Layer 3 switch
B. Proxy server
C. Layer 2 switch
D. Smart hub
Answer: A
21

A technician has been given a list of requirements for a LAN in an older building using
CAT6 cabling. Which of the following environmental conditions should be considered when
deciding whether or not to use plenum-rated cables?
A. Workstation models
B. Window placement
C. Floor composition
D. Ceiling airflow condition
Answer: D
Which of the following subnet masks would allow for 192.168.0.3 and 192.168.0.240 to be
in the same subnet?
A. 255.255.255.0
B. 255.255.255.128
C. 255.255.255.192
D. 255.255.255.248
Answer: A
Which of the following are valid hosts for the Private IP Address range 172.16.0.x /23?
(Select TWO).
A. 172.16.0.255
B. 172.16.0.0
C. 172.16.1.1
D. 172.16.8.0
E. 172.16.256.255
Answer: A,C
22

Which of the following protocols is commonly used for VoIP technology?
A. Telnet
B. SMTP
C. SIP
D. SNMP
Answer: C
Which of the following network protocols is used to resolve FQDNs to IP addresses?
A. DNS
B. FTP
C. DHCP
D. APIPA
Answer: A
An administrator notices an unused cable behind a cabinet that is terminated with a DB-9
connector. Which of the following protocols was MOST likely used on this cable?
A. RS-232
B. 802.3
C. ATM
D. Token ring
Answer: A
Which of the following DNS records would be queried to locate a companys mail server?
A. A
B. MX
C. AAAA
23

D. CNAME
Answer: B
After the technician has established a theory of probable cause of a user reported problem,
which of the following should the technician do NEXT in the troubleshooting process?
A. Implement the solution to the problem.

B. Establish a plan of action.
C. Identify the problem.
D. Implement preventative measures.
Answer: B
Which of the following TCP/IP model layers combines four OSI model layers?
A. Application Layer
B. Internet Layer
C. Transport Layer
D. Network Interface Layer
Answer: A
After a new firewall is installed, users report that they do not have connectivity to the
Internet. The output of the ipconfig command shows an IP address of 169.254.0.101.
Which of the following ports would need to be opened on the firewall to allow the users to
obtain an IP address? (Select TWO).
A. UDP 53
B. UDP 67
C. UDP 68
24

D. TCP 53
E. TCP 67
F. TCP 68
Answer: B,C
An IP address is encapsulated at which of the following layers of the OSI model?
A. Transport
B. Data link
C. Network
D. Application
Answer: C
Which of the following is the broadcast address for a network defined as 192.168.0.0/24?
A. 192.168.0.255
B. 192.168.0.1
C. 192.168.0.0
D. 192.168.0.253
Answer: A
A companys database software runs in the cloud. The device hosting the software is an
example of which of the following?
A. Virtual server
B. Virtual switch
C. Virtual desktop
D. Virtual PBX
Answer: A
25
Which IEEE protocol is used with VLAN technology?
A. 802.11a
B. 802.11b
C. 802.1m
D. 802.1q
Answer: D
Which of the following is a public class C IP address?
A. 4.2.2.2
B. 194.178.12.54
C. 175.35.46.60
D. 192.168.1.34
Answer: B
Frame relay occurs at which of the following layers of the OSI model?
A. Layer 1
B. Layer 2
C. Layer 4
D. Layer 6
Answer: B
26

An administrator has set up a NIPS and connected it to the same switch as the internal
firewall interface and the internal router. The device, however, only detects traffic from itself
to the firewall or router. Which of the following explains why additional corporate traffic
cannot be detected?
A. The spanning tree protocol is preventing the traffic.

B. Port Mirroring is set up incorrectly.
C. The switch needs to be a layer 3 switch.
D. The traffic is in a classless IP range and not classful IP range.
Answer: B
Which of the following is considered a routing metric?
A. Hop count
B. QoS
C. Subnet size
D. IP address
Answer: A
At which layer of the OSI and TCP/IP model would HTTP and FTP be found?
A. Application
B. Network
C. Session
D. Data Link
Answer: A
An organization is considering migrating a datacenter to a different operating system.
27

Which of the following could the organization use to try out the new OS before making a
wide-scale deployment?
A. Virtual PBXs
B. Virtual Switches
C. Virtual Servers
D. Virtual Desktops
Answer: C
Which of the following records allows for reverse DNS lookups?
A. AAAA
B. A
C. PTR
D. CNAME
Answer: C
Standards such as JPEG and ASCII operate at which of the following OSI model layers?
A. Presentation
B. Data link
C. Session
D. Application
Answer: A
Hubs are differentiated from switches in that between the two, only hubs have:
A. A single collision domain.
B. A single broadcast domain.
C. Multiple collision domains.
28

D. Multiple broadcast domains.
Answer: A
A SQL server needs several terabytes of disk space available to do an uncompressed
backup of a database. Which of the following devices would be the MOST cost efficient to
use for this backup?
A. iSCSI SAN
B. FCoE SAN
C. NAS
D. USB flash drive
Answer: C
Which of the following network infrastructure implementations would be used to support
files being transferred between Bluetooth-enabled smartphones?
A. PAN
B. LAN
C. WLAN
D. MAN
Answer: A
Which of the following protocols is MOST commonly associated with VoIP?
A. LDAP
B. HTTPS
C. SIP
D. SCP
29

Answer: C
Which of the following network devices builds a table of ports to MAC addresses to forward
packets only to necessary ports?
A. Switch
B. Hub
C. Router
D. Repeater
Answer: A
Creating a uniform user environment throughout the network can BEST be achieved by
using which of the following?
A. Honeypots
B. Virtual switches
C. Virtual PBX
D. Virtual desktops
Answer: D
A network administrator notices that load balancing is not working properly on the web
cluster as previously configured. In speaking with management, a change to the IP
addressing scheme was made yesterday which possibly affected one member of the
cluster. Due to the timing of the events, the administrator theorizes that this change caused
the problem. Which of the following should the administrator do NEXT?
A. Escalate to the management team
B. Change the IP address back to its previous state
C. Test the theory by analyzing logs
D. Create a plan of action to present to management
30

Answer: C
Which of the following is used to embed the MAC address of an Ethernet interface in a
corresponding IPv6 address?
A. Subnet
B. IANA prefix
C. EUI-64
D. Site-local
Answer: C
A technician has verified that a recent loss of network connectivity to multiple workstations
is due to a bad CAT5 cable in the server room wall. Which of the following tools can be
used to locate its physical location within the wall?
A. Cable certifier
B. Multimeter
C. Cable tester
D. Toner probe
Answer: D
A company has been given a Class C address to be utilized for all devices. The company
has several subnets and the largest subnet has 15 hosts. Which of the following represents
the MINIMUM CIDR notation of this subnet mask?
A. /26
B. /27
C. /28
D. /29
31

Answer: B
Which of the following networking devices can exist at several layers of the OSI model at
the same time? (Select TWO).
A. Switch
B. Cable
C. Repeater
D. Router
E. Bridge
F. Hub
Answer: A,D
An administrator has added QoS settings to the LAN switches prioritizing RTP. Which of
the following systems is the Administrator MOST concerned with in this scenario?
A. Phone communications
B. Web site downloads
C. Streaming video clients
D. Client bittorrent abilities
Answer: A
The APIPA address 169.254.10.123 falls into which of the following class of addresses?
A. A
B. B
C. C
D. D
Answer: B
32
How many collision domains and broadcast domains are present on a 24-port switch with
no VLAN assignments?
A. 1 collision domain, 1 broadcast domain
B. 1 collision domain, 24 broadcast domains
C. 24 collision domains, 1 broadcast domain
D. 24 collision domains, 24 broadcast domains
Answer: C
The BEST way to determine the next hop of a packet is to check the:
A. link state
B. routing table
C. routing metrics
D. convergence
Answer: B
Which of the following protocols are used to provide accurate time to network devices?
A. SMTP
B. FTP
C. TLS
D. NTP
Answer: D
33

Which of the following refers to a network that spans several buildings that are within
walking distance of each other?
A. CAN
B. WAN
C. PAN
D. MAN
Answer: A
A user reports they are unable to access a file on a mapped network drive. A technician
discovers the server where the file is located did not come back online after last nights
power outage and manually powers the server back online. The technician then verifies the
user can connect to their file. Which of the following troubleshooting steps should the
technician do NEXT?
A. Escalate by following change procedures

B. Establish a plan of action to resolve the problem
C. Document findings, actions, and outcomes
D. Question the user
Answer: C

Which of the following protocols uses port 3389?
A. IMAP
B. DHCP
C. SSH
D. RDP
Answer: D
34

Which of the following differentiates a layer 3 switch from a layer 2 switch?
A. Routing
B. Bridging
C. Switching
D. Repeating
Answer: A

Which of the following DNS records would allow for a website to have more than one
FQDN?
A. TXT
B. PTR
C. MX
D. CNAME
Answer: D

Which of the following describes the amount of time it takes for a packet to transmit from
one switch to another?
A. Hop count
B. Latency
C. MTU limit
D. Distance vector
Answer: B

Which of the following BEST describes a switch port?
A. Broadcast domain
35

B. Distance vector
C. Link state
D. Collision domain
Answer: D

An administrator has a virtualization environment that includes a vSAN and iSCSI
switching. Which of the following actions could the administrator take to improve the
performance of data transfers over iSCSI switches?
A. The administrator should configure the switch ports to auto-negotiate the proper
Ethernet settings.
B. The administrator should configure each vSAN participant to have its own VLAN.
C. The administrator should connect the iSCSI switches to each other over inter-switch
links (ISL).
D. The administrator should set the MTU to 9000 on the each of the participants in the
vSAN.
Answer: D

Which of the following uses eight groups of characters for addressing?
A. MAC
B. IPv4
C. IPv6
D. DHCP
Answer: C

The MAC address of a network device is used to communicate at which of the following
OSI layers?
36

A. Layer 1
B. Layer 2
C. Layer 4
D. Layer 5
Answer: B

DHCP uses which of the following ports by default?
A. 21
B. 23
C. 68
D. 443
Answer: C

Which of the following is a link state routing protocol?
A. RIPv2
B. BGP
C. IS-IS
D. RIP
Answer: C

Which of the following services would have assigned the IP address 169.254.1.89?
A. DHCP
B. APIPA
C. IDS
D. DNS
Answer: B
37

At which of the following layers of the OSI model does ASCII work?
A. Session
B. Transport
C. Presentation
D. Application
Answer: C

Logically separating the ports on a switch without physically separating them can be done
using which of the following?
A. Routing tables
B. Hub logic
C. Spanning tree protocol
D. VLANs
Answer: D

A user reports intermittent network connectivity from their desktop PC. A technician
determines the cause to be a bad wall jack and fixes the jack. Which of the following should
the technician do NEXT?
A. Test the theory

B. Question the user
C. Document the outcome
D. Verify functionality
Answer: D
38

Frames are the Protocol Data Unit for which of the following layers of the OSI model?
A. Layer 1
B. Layer 2
C. Layer 3
D. Layer 4
Answer: B

Which of the following routing protocols can be utilized as both an IGP and EGP?
A. EIGRP
B. RIP
C. IGRP
D. RIPv2
Answer: A

Which of the following BEST describes how a layer 2 switch functions?
A. Switches packets within the same subnet based on MAC addresses
B. Switches packets between different subnets based on IP addresses
C. Switches packets between different subnets based on MAC addresses
D. Switches packets within the same subnet based on IP addresses
Answer: A

Which of the following services are affected by closing the default ports of 80 and 21 via
ACL on a company router?
A. FTP and basic Internet traffic
39

B. HTTPS and IMAP traffic
C. DNS and TELNET traffic
D. VPN and RDP traffic
Answer: A

The network interface layer of the TCP/IP model corresponds with which of the following
layers of the OSI model? (Select TWO).
A. Transport layer
B. Network layer
C. Session layer
D. Physical layer
E. Presentation layer
F. Data link layer
Answer: D,F

Multiple networked devices running on the same physical hardware that provide central
access to applications and files, where each device runs as a piece of software are known
as:
A. Virtual desktops.
B. Switches.
C. PBXs.
D. Virtual servers.
Answer: D

Which of the following uses classless subnet masks across a network?
A. Subnetting
B. CIDR
40

C. Supernetting
D. Summarization
Answer: B

Which of the following ports would Zach, a technician, need to open on a firewall to allow
SSH on the default port?
A. 20
B. 21
C. 22
D. 23
Answer: C

At which of the following layers of the OSI model do packets exist?
A. Network
B. Session
C. Data Link
D. Transport
Answer: A

Which of the following is a purpose of a VLAN?
A. Decreases bandwidth on a network
B. Segments broadcast traffic
C. Increases port speed
D. Allows another connection to the router
Answer: B
41

STP prevents which of the following problems?
A. Collision domains
B. Switching loops
C. Broadcast storms
D. Routing loops
Answer: B

If a NIC does not have a link light, there is a failure at which of the following OSI layers?
A. Physical
B. Session
C. Data link
D. Presentation
Answer: A

Which of the following would be used to run an instance of a Layer 2 device within an
application?
A. Virtual switch
B. Virtual router
C. Virtual PBX
D. NaaS
Answer: A
42

Which of the following uses distance vector algorithms to determine the BEST network
route to a destination address?
A. IS-IS
B. OSPF
C. BGP
D. RIP
Answer: D

An administrator has created several virtual machines on the same host server and
requires them to each be on separate VLANs. Which of the following should the
administrator configure to meet this goal?
A. Set the VLAN preferences on the host's NIC

B. Create each VLAN on the host's virtual switch
C. Change the virtual machine NIC settings from private to bridged
D. Create each VLAN on the host's gateway router
Answer: B

Which of the following is the MAXIMUM hop count for RIP before the network is considered
converged?
A. 1
B. 5
C. 10
D. 15
Answer: D

Which of the following services do TCP connections provide to application layer protocols?
(Select TWO).
43

A. Transport services without error recovery
B. Large data size manageability using segmentation
C. Secure Kerberos password encryption on data
D. Delivery through error recovery
E. Proxy server authentication
Answer: B,D

A company wants to create highly available datacenters. Which of the following will allow
the company to continue to maintain an Internet presence at all sites in the event that a
WAN circuit at one site goes down?
A. Load balancer
B. VRRP
C. OSPF
D. BGP
Answer: D

At which of the following layers of the OSI model does an unmanaged switch operate?
A. Layer 1
B. Layer 2
C. Layer 3
D. Layer 4
Answer: B

Which of the following uses types and codes rather than ports?
A. EIGRP
B. ICMP
44

C. UDP
D. IPv6
Answer: B

Which of the following protocols is the BEST choice for retrieving email on multiple
devices?
A. IMAP4
B. SMTP
C. FTP
D. SNMPv3
Answer: A

Lisa, a network technician, is attempting to map a FQDN to an internal server at the
address of 10.0.0.15 without NAT/PAT. Which of the following is the reason this will
ultimately not work?
A. This is a private address which cannot be seen by external users.
B. The address does not have the appropriate subnet mask assigned.
C. This is a public address which can only be seen by internal users.
D. This is a private address which can only be seen by external users.
Answer: A

Which of the following ports would have to be allowed through a firewall to allow SNMP
traffic to pass on its default port? (Select TWO).
A. 22
B. 23
C. 143
D. 161
45

E. 162
F. 8080
Answer: D,E

Which of the following defines an IP address that is NOT routed on the Internet?
A. Multicast
B. Public
C. Private
D. Classful
Answer: C

A network technician is troubleshooting a users connectivity problem, and has determined
a probable cause. The technician is at which step in the troubleshooting methodology?
A. Verify full system functionality
B. Identify the problem
C. Establish a theory
D. Implement the solution
Answer: C

IP address based routing occurs on which of the following layers of the OSI model?
A. Layer 2
B. Layer 3
C. Layer 4
D. Layer 5
Answer: B
46

A network topology that utilizes a central device with point-to-point connections to all other
devices is which of the following?
A. Star
B. Ring
C. Mesh
D. Bus
Answer: A

Which of the following STP states indicates an inactivated port due to a loop?
A. Disabled
B. Learning
C. Blocking
D. Forwarding
Answer: C

The protocols that use a three way handshake to transfer information can be found within
which layer of the OSI model?
A. Layer 2
B. Layer 3
C. Layer 4
D. Layer 5
Answer: C

Which of the following network topologies has a central, single point of failure?
47

A. Ring
B. Star
C. Hybrid
D. Mesh
Answer: B

Lisa, an administrator, attempts to open a web page and sees the following error: Error
404: Page not found. She then uses the ping command and finds that the default gateway
cannot be pinged. At which of the following layers does the problem MOST likely reside?
A. Layer 1
B. Layer 4
C. Layer 5
D. Layer 7
Answer: A

Which of the following DNS record types provides the hostname to IP address mapping?
A. A record
B. NS record
C. CNAME record
D. MX record
Answer: A

At which of the following layers do IP addresses exist?
A. TCP/IP model Internet layer

B. OSI model Data Link layer
C. TCP/IP model Transport layer
D. OSI model Physical layer
48

Answer: A

Which of the following DNS records is used in conjunction with 192:168::1:10?
A. AAAA
B. MX
C. TXT
D. PTR
Answer: A

Which of the following exterior routing protocols uses an algorithm to determine the
quickest route to a destination?
A. RIP
B. OSPF
C. BGP
D. RIPv2
Answer: C

At which layer of the OSI model do MAC addresses operate?
A. Data Link
B. Network
C. Application
D. Physical
Answer: A

49

Which of the following ports are MOST commonly used to interactively configure a
networking device? (Select TWO).
A. 21
B. 22
C. 23
D. 53
E. 67
Answer: B,C

Which of the following protocols uses port 3389 by default?
A. RDP
B. TFTP
C. IMAP
D. DNS
Answer: A

Which of the following WAN technologies is associated with high latency?
A. T1
B. Satellite
C. Cable
D. OCx
Answer: B

Kurt, a user, cannot access any network resources. The technician has determined that the
problem is isolated to Kurt, and that there have not been any changes to his workstation or
switch port recently. Which of the following steps in the troubleshooting methodology
50

should the technician do NEXT?
A. Establish a plan of action to resolve the problem.
B. Implement preventative measures.
C. Implement the solution or escalate as necessary.
D. Establish a theory of probable cause.
Answer: D

An administrator is using a packet sniffer to try to determine what is causing the traffic on
the network. The administrator sees a lot of packets on port 25. Which of the following
traffic types is MOST likely using port 25?
A. SMTP
B. SSH
C. DNS
D. TELNET
Answer: A

At which of the following layers does HTML operate?
A. Layer 2
B. Layer 3
C. Layer 5
D. Layer 7
Answer: D

Layers 5, 6, and 7 from the OSI model correspond to which of the following layers of the
TCP/IP model?
A. Transport
51

B. Application
C. Internet
D. Network Interface
Answer: B

Which protocol is represented by the packet capture below?
UDP 0.0.0.0:68 -> 255.255.255.255:67
A. DHCP
B. FTP
C. SNMP
D. DNS
Answer: A

Which of the following is the MOST appropriate to use when routing Internet traffic through
multiple ISP connections?
A. BGP
B. SNAT
C. RIP
D. GPG
Answer: A

A technician has narrowed down the cause of a problem to two possible sources. Which of
the following should the technician do NEXT?
A. Implement a solution for both causes to be sure all possibilities are covered.
B. Choose the more likely cause and test to confirm.
C. Establish a plan of action for each.
52

D. Choose the less likely cause and test to eliminate.
Answer: B

When a packet that is entering a switch port is encapsulated, which of the following is the
switch performing?
A. 802.1q
B. Collision avoidance
C. Port mirroring
D. STP
Answer: A

Which of the following is used to define how much bandwidth can be used by various
protocols on the network?
A. Traffic shaping
B. High availability
C. Load balancing
D. Fault tolerance
Answer: A

Which of the following ports would have to be allowed through a firewall for NTP to pass on
its default port?
A. 123
B. 143
C. 153
D. 163
53

Answer: A

A technician is helping a SOHO determine where to install the server. Which of the
following should be considered FIRST?
A. Compatibility requirements
B. Environment limitations
C. Cable length
D. Equipment limitations
Answer: B

A company would like their technicians to be able to connect to employee desktops
remotely via RDP. Which of the following default port numbers need to be opened on the
firewall to support this?
A. 143
B. 443
C. 3389
D. 8080
Answer: C

Multiprotocol Label Switching (MPLS) operates at which of the following layers of the OSI
model? (Select TWO).
A. Layer 1
B. Layer 2
C. Layer 3
D. Layer 4
E. Layer 5
54

Answer: B,C

Which of the following is an invalid MAC address?
A. AA:CE:58:FD:90:08
B. 44:98:3E:F8:33:23
C. 56:AD:BX:89:55:54
D. 94:9E:FE:EE:8C:DF
Answer: C

A forward lookup zone converts which of the following?
A. IP addresses to hostnames
B. Hostnames to IP addresses
C. MAC addresses to IP addresses
D. IP Addresses to MAC addresses
Answer: B

Which of the following protocols would Kurt, a technician, use to synchronize local date and
time of a client workstation to that of a server?
A. RTP
B. NTP
C. TFTP
D. ARP
Answer: B

55

A technician needs to set aside addresses in a DHCP pool so that certain servers always
receive the same address. Which of the following should be configured?
A. Leases
B. Helper addresses
C. Scopes
D. Reservations
Answer: D

When convergence on a routed network occurs, which of the following is true?
A. All routers are using hop count as the metric

B. All routers have the same routing table
C. All routers learn the route to all connected networks
D. All routers use route summarization
Answer: C

Which of the following exist at layer three of the OSI model? (Select TWO).
A. NIC
B. Switch
C. Frame
D. Packet
E. Router
F. Cable
Answer: D,E

Zach, a network administrator, is responding to a support ticket. The ticket does not have
56

enough information to determine the problem. Which of the following should Zach perform
FIRST before responding to the ticket?
A. Determine if anything has changed.
B. Test a theory to determine a cause.
C. Establish a plan of action to resolve the problem.
D. Escalate the problem if necessary.
Answer: A

Which of the following virtual components maintains a MAC-to-port forwarding table?
A. Virtual PBX
B. Virtual desktop
C. Virtual switch
D. Virtual server
Answer: C

A user reports that they are unable to connect to the network. Upon further investigation, a
technician notices that the user has an IP address/subnet mask combination of
192.168.204.255/24. The default gateway for the network is 192.168.204.254. Which of the
following could the users IP address be changed to so that they could connect to the
network?
A. 192.168.204.0/27
B. 192.168.204.1/27
C. 192.168.204.112/24
D. 192.168.204.254/24
Answer: C

Which of the following are considered unsecure access methods? (Select TWO).
57

A. FTP
B. IPSec
C. RCP
D. SCP
E. SFTP
Answer: A,C

A network technician has determined a managed network switch has failed. The technician
knows how to install a new switch, but not how to properly configure it. Which of the
following troubleshooting steps should the technician take NEXT?
A. Escalate the problem

B. Identify potential effects
C. Test the theory to determine cause
D. Establish a plan of action to resolve the problem
Answer: A

Which of the following provides accounting, authorization, and authentication via a
centralized privileged database, as well as, challenge/response and password encryption?
A. Multifactor authentication
B. ISAKMP
C. TACACS+
D. Network access control
Answer: C

A technician is connecting a NAS device to an Ethernet network. Which of the following
technologies will be used to encapsulate the frames?
58

A. HTTPS
B. Fibre channel
C. iSCSI
D. MS-CHAP
Answer: C

The address 6FFE:FFFF:0000:2F3B:04AC:00FF:FEBE:5C4A is an example of which of the
following?
A. APIPA
B. MAC
C. IPv4
D. IPv6
Answer: D

Which of the following reside at a minimum of Layer 3 of the OSI model? (Select TWO).
A. Hub
B. Switch
C. MAC address
D. IP address
E. Router
Answer: D,E

A user is having difficulty connecting a laptop to the companys network via a wireless
connection. The user can connect to the network via a wired NIC. The technician thinks the
users wireless NIC has failed. Which of the following network troubleshooting methodology
steps should the technician perform NEXT?
A. Test the theory to determine the cause.
59

B. Implement the solution or escalate as necessary.
C. Establish a plan of action to resolve the problem.
D. Re-establish new theory or escalate.
Answer: A

Which of the following DNS records would a web browser access to determine the IP
address of an Internet web page?
A. CNAME
B. A
C. MX
D. PTR
Answer: B

After Kurt, a technician, has established a plan of action to resolve the problem, which of
the following steps should he perform NEXT?
A. Establish a theory of probable cause.
B. Implement preventative measures.
C. Verify full system functionality.
D. Implement the solution or escalate as necessary.
Answer: D
Topic 2, Network Operations

Some employees are unable to maintain a wireless network connection. The networks
wireless infrastructure is comprised of three different buildings with the configurations listed
below. Wireless network in Building A and C is used exclusively for internal employees and
Building B is used for visitors and requires no additional configuration on their devices.
Which of the following settings would need to be modified to provide the BEST wireless
60

experience for all employees as they move between buildings?
Building ABuilding BBuilding C

Channel: 1Channel: 6Channel: 11
Encryption: WPA2Encryption: OpenEncryption: WPA2
SSID: CorpSSID: GuestSSID: Sales
A. Change Channel in Building B to 7

B. Change Encryption in Building B to match A and C
C. Change Channel in Building C to 1
D. Change SSID in Building C to match Building A
Answer: D

A customer with a SOHO requires fast, secure, cost-effective access to the Internet. Which
of the following would be the MOST appropriate solution? (Select TWO).
A. OC3 line with built-in firewall
B. DS3 line with a separate firewall
C. Cable modem with a separate firewall
D. Dial-up modem with separate firewall
E. DSL router with firewall capabilities
Answer: C,E

A network administrator needs to ensure there is no same channel interference for an
802.11n deployment with four WAPs. Which of the following channel setting configurations
meets this criteria when using 40 MHz channels?
A. 36, 40, 44, 48

B. 36, 44, 52, 60
C. 36, 44, 48, 52
D. 36, 48, 60, 64
61

Answer: B

Which of the following reduces the deployment cost of a wireless LAN?
A. WPA
B. 802.1x
C. MIMO
D. PoE
Answer: D

A customer has requested that a new piece of network equipment be installed so that the
customer can have multiple subnets for each department, but allow network traffic from
each department to reach one another without the use of a router. Which of the following
network devices would satisfy this customers requirements?
A. Packet filter
B. Layer 3 switch
C. Stateful firewall
D. Wireless bridge
Answer: B

All users on a specific network segment report losing access to the wired network. During
troubleshooting, the network administrator observes link lights on the workstations. When
physically reviewing each switch, the network administrator changes the switch view
settings to Activity and sees that all port lights remain solid green. Which of the following is
MOST likely causing this issue?
A. STP convergence
B. Power failure
C. Excessive bandwidth usage
D. Broadcast storm
62

Answer: D

A network administrator needs to deploy seven equally spaced WAPs along an
underground tunnel. Which of the following is the BEST channel design to avoid
interference?
A. 1,3,5,7,9,11,1
B. 1,6,11,1,1,6,11
C. 1,11,1,11,1,11,1
D. 11,1,6,11,1,6,11
Answer: D

After a recent generator test, several users are reporting network connectivity issues. Joe,
the network technician, is unable to connect via SSH to the main switch. Which of the
following is the MOST likely cause of the connectivity issue?
A. Faulty cable
B. Misconfigured speed and duplex
C. Wrong gateway
D. Power loss
Answer: D

Karen, a network administrator, is seeing workstations in building C authenticate to the
building A wireless access point. Which of the following would resolve this issue?
A. Change the security method
B. Reduce the transmission power
C. Change the SSID
D. Change the frequency
Answer: B
63

Multiple servers IP addresses fall within the DHCP scope assigned by the administrator.
Which of the following should be implemented to ensure these static IP addresses are not
assigned to workstations?
A. The administrator should create exclusions for the workstations IP addresses.
B. The administrator should change the servers to utilize DHCP to obtain IP addresses.
C. The administrator should change the workstations to utilize static IP addresses.
D. The administrator should create exclusions for the servers IP addresses.
Answer: D

Which of the following protocols would be MOST likely found to be running on a device in a
SOHO environment?
A. BGP
B. SONET
C. IPSec
D. OSPF
Answer: C

A technician is configuring a new DSL router. The technician can communicate with the
LAN, but not the WAN. Which of the following is the MOST likely cause?
A. Duplicate IP addresses
B. Bad GBIC
C. Wrong gateway
D. Switching loop
Answer: C
64

A small business owner is in the process of setting up a SOHO office. The office has only
one connection to the Internet via a broadband cable connection. The office has four
subnets that must be able to connect to the Internet. Which of the following devices would
enable the owner to meet these requirements?
A. A firewall
B. A router
C. A hub
D. A Layer 2 switch
Answer: B

A network technician has just upgraded a switch. The new switchs IP range and subnet
mask correctly match other network devices. The technician cannot ping any device
outside of the switchs own IP subnet. The previous switch worked correctly with the same
settings. Which of the following is MOST likely the problem?
A. The proxy server is set incorrectly.
B. The Ethernet cable is pinched.
C. The network gateway is set incorrectly.
D. The IP address is set incorrectly.
Answer: C

A technician is installing a switch that will be used for VoIP and data traffic. The phones do
not support the 802.3af standard. Which of the following should the technician configure on
the switch?
A. VLAN
B. PoE
C. VTP
D. QoS
Answer: D
65

Karen, a network administrator, is configuring a switch with an LACP port group for uplink.
She plugs in the secondary uplink of the group, and shortly thereafter receives widespread
reports that the network is malfunctioning. Which of the following is MOST likely the cause?
A. A network loop was created due to a misconfiguration of the port group.
B. The port on the switch for the new secondary link was never enabled.
C. The LACP group was mistakenly configured to do layer 2 + 3 + 4 hashing for its link
balancing.
D. The LACP group was only configured to do layer 2 hashing for its link balancing.
Answer: A

A technician is installing 802.11a wireless access points in an open warehouse 300 feet
(91.44 meters) long and 200 feet (60.96 meters) wide. Which of the following would be the
LEAST number of devices needed to provide coverage to the entire building?
A. 1
B. 2
C. 3
D. 4
Answer: B

A VLAN with a gateway offers no security without the addition of:
A. An ACL.
B. 802.1w.
C. A RADIUS server.
D. 802.1d.
Answer: A
66

Which of the following technologies has more non-overlapping channels to utilize in a
wireless LAN?
A. 802.11a
B. 802.11b
C. 802.11i
D. Bluetooth
Answer: A

An administrator notices that a computer on the network is unable to reach any of the
servers by hostname. The computer has connectivity to the network and is able to ping all
the devices by IP address. Which of the following can cause the error?
A. The workstation has a duplicate IP address.

B. The workstation has been assigned to the wrong VLAN.
C. The workstation has the wrong gateway configured.
D. The workstation has the wrong DNS configured.
Answer: D

Lisa, a network consultant, is asked to set up a wireless network in a home. The home user
wants the wireless network to be available in every corner of the house. Which of the
following additional information will Lisa need to determine the equipment for the
installation? (Select TWO).
A. The length of the house
B. How many rooms are in the house
C. How many users will be using the wireless network
D. The building material of the house
E. The cost of the house
67

Answer: A,D

A company has recently allowed its employees to telecommute two days a week. The
employees MUST have a minimum of 1Mbps non-shared connection to the Internet. Which
of the following MUST the employees have at their home in order to connect to the
Internet?
A. ISDN
B. Cable modem
C. DSL
D. Dial-up networking
Answer: C

After a company rolls out software updates, Ann, a lab researcher, is no longer able to use
lab equipment connected to her PC. The technician contacts the vendor and determines
there is an incompatibility with the latest IO drivers. Which of the following should the
technician perform so that Ann can get back to work as quickly as possible?
A. Reformat and install the compatible drivers.

B. Reset Ann's equipment configuration from a backup.
C. Downgrade the PC to a working patch level.
D. Restore Ann's PC to the last known good configuration.
E. Roll back the drivers to the previous version.
Answer: E

Joe, a technician, needs multiple networks, high speeds, and redundancy on a system.
Which of the following configurations should Joe consider for these requirements? (Select
TWO).
A. Routing table
68

B. Next hop
C. Port mirroring
D. Port monitoring
E. VLANs
Answer: C,E

Which of the following is the BEST network configuration to use if the technician wants to
send all outgoing traffic to the external router?
A. ACLs
B. Static routing
C. Trunking
D. SNMP strings
Answer: B

A consultant has been hired to wire a simple small office of ten computers to a layer 2
Ethernet 100BaseT switch. Which of the following cabling will be needed for the
installation?
A. Multimode fiber
B. RG-59 coaxial
C. CAT6a
D. CAT3
Answer: C

A network technician needs to configure a port on a switch to provide connectivity and
electrical support to a WAP being installed in a warehouse. Which of the following features
needs to be configured on the switch?
69

A. STP
B. PoE
C. VTP trunking
D. Port forwarding
Answer: B

Sandy, a network technician, has implemented DHCP on the network last week.
Employees are now reporting duplicate IP addresses and network connectivity errors.
Which of the following would cause duplicate IP addresses on the network?
A. A second DHCP server is on the network.
B. The network IP leases are expiring and not renewing.
C. The DNS record A pointers are incorrect.
D. The DHCP server has run out of IP addresses to issue to clients.
Answer: A

Sandy, a technician, installs a new WAP and users are able to connect; however, users
cannot access the Internet. Which of the following is the MOST likely cause of the
problem?
A. The signal strength has been degraded and latency is increasing hop count.
B. An incorrect subnet mask has been entered in the WAP configuration.
C. The signal strength has been degraded and packets are being lost.
D. Users have specified the wrong encryption type and routes are being rejected.
Answer: B

Which of the following is a common LAN protocol used for a SOHO?
A. ATM
B. DSL
70

C. Ethernet
D. HDLC
Answer: C

A user wants to connect seven PCs together for a game night. Which of the following
should the user install to help with this task?
A. Media convertor
B. Switch
C. Firewall
D. Bridge
Answer: B

Jeff, an administrator, has just finished installing a new switch and connected two servers
with IPs of 192.168.105.20 and .30. The servers are able to communicate with each other,
but are unable to reach the Internet. Jeff sees the following information in the switch
configuration:
interface VLAN 105
IP address 192.168.105.5 255.255.255.0
Jeff is able to ping the router at 192.168.105.1 from the switch. Which of the following is the
MOST likely cause of the problem?
A. The subnet mask is incorrect.
B. A routing loop has occurred.
C. Jeff used a crossover cable to connect the switch to the gateway.
D. The server is missing default-gateway information.
Answer: D
71

In order to limit the number of dynamic addresses of hosts on a network, which of the
following can be implemented?
A. Scope options
B. Leases
C. Reservations
D. DNS suffixes
Answer: A

A company has implemented the capability to send all log files to a central location by
utilizing an encrypted channel. The log files are sent to this location in order to be reviewed.
A recent exploit has caused the company's encryption to become unsecure. Which of the
following would be required to resolve the exploit?
A. Utilize a FTP service

B. Install recommended updates
C. Send all log files through SMTP
D. Configure the firewall to block port 22
Answer: B

Assigning the same IP address to a network device is which of the following?
A. SSID
B. Scope
C. Reservation
D. Lease
Answer: C

A SOHO company just installed new 802.11a wireless APs. All company laptops have
gigabit LAN ports along with wireless-g cards. Which of the following is the issue with this
72

setup?
A. The laptops will have a max wireless speed of 300Mbps

B. The wired network is likely not backwards compatible with the gigabit LAN ports on the
laptops
C. The wireless system will only function at a slow 11Mbps
D. The laptops are only capable of functioning on 2.4GHz spectrum
Answer: D

A company is experiencing accessibility issues reaching services on a cloud-based system.
Which of the following monitoring tools should be used to locate possible outages?
A. Network analyzer
B. Packet analyzer
C. Protocol analyzer
D. Network sniffer
Answer: A

If a technician does not assign an IP address to a device, the DHCP server will assign the
device a:
A. Static IP address
B. Reservation
C. Dynamic IP address
D. MAC address
Answer: C

A new department is formed and a new section of the building is being built out for them.
All 50 new employees will need access to the wireless network. Which of the following
73

should Jeff, a technician, complete to allow these new employees access to the wireless
network?
A. Frequency settings should be changed.
B. Additional WAPs should be installed.
C. Channels should be changed.
D. VLANs should be added.
Answer: B

Joe, a network technician, is asked to install a couple new WAPs inside a back warehouse
that was added to a main warehouse facility that already has complete wireless coverage
on both the 2.4GHz and 5GHz frequencies. Joe already has a complete wireless heat map
of the main warehouse. Which of the following is the first step that Joe should do before
choosing which WAPs to use?
A. Conduct a wireless survey of the back warehouse.

B. Ask the vendor that provided the WAPs for the main warehouse for recommendations.
C. Ask the systems administrator which WAPs are preferred.
D. Only order WAPs that support 5GHz channels.
Answer: A

A small business owner is setting up a SOHO office. The business owner needs one
device that will allow for Internet access, trunk VLANs, translate multiple private IP
addresses into public IP addresses, and filter packets. Which of the following network
devices will allow for all functions?
A. A VPN concentrator
B. A switch
C. A router
D. A proxy server
Answer: C
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A technician can increase the bandwidth of an 802.11n cell by:
A. Doubling the channel width.
B. Enabling diversity.
C. Disabling MIMO.
D. Adding a second access point.
Answer: A

A stateful point to point wireless connection going down for a few hours at a time is MOST
likely due to which of the following?
A. Interference
B. Configuration
C. Incorrect MTU size
D. Incorrect IP
Answer: A

Company policies require that all network infrastructure devices send system level
information to a centralized server. Which of the following should be implemented to ensure
the network administrator can review device error information from one central location?
A. TACACS+ server
B. Single sign-on
C. SYSLOG server
D. Wi-Fi analyzer
Answer: C
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Sandy, a technician, is asked to install a wireless network for two neighboring buildings.
Which of the following wireless signals will MOST easily penetrate obstructions, such as
walls and doors?
A. 802.11a
B. 802.11g
C. 802.11n 5GHz
D. 802.11n 5GHz wide band
Answer: B

A system administrator wants to update a web-based application to the latest version.
Which of the following procedures should the system administrator perform FIRST?
A. Remove all user accounts on the server

B. Isolate the server logically on the network
C. Block all HTTP traffic to the server
D. Install the software in a test environment
Answer: D

Which of the following DHCP properties defines the size of the pool of available IP
addresses?
A. Options
B. Scope
C. Leases
D. Reservations
Answer: B

Kurt, a network technician, is trying to set up a SOHO network to allow Internet connectivity
for all employees based on the following hardware:
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4 computers with LAN and wireless cards
1 router with 3 LAN ports
2 Ethernet cables
1 cable modem
The manager would like as many of the computers as possible to be physically connected,
instead of using wireless. Which of the following scenarios would meet this requirement
based on the equipment available?
A. The router should be connected to the modem and one PC can be physically connected
to the router. All other PCs must connect wirelessly.
B. The modem should be physically connected to the router and two PCs can be physically
connected to the router. All other PCs must connect wirelessly.
C. The router should be connected to the modem and three PCs can be physically
connected to the router. The other PC must connect wirelessly.
D. The modem should be physically connected to one PC. All other PCs must connect
wirelessly.
Answer: A

A technician needs to make a web server with a private IP address reachable from the
Internet. Which of the following should the technician implement on the company firewall?
A. DOCSIS
B. NAT
C. CIDR
D. VPN
Answer: B

A user is unable to communicate with any local network resources, but is connected to the
wireless network and can access the Internet. The network technician notices that the
laptop has an incorrect IP address, even though it shows it is connected. Which of the
A. Signal strength
B. Interference
C. AP placement
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D. Incorrect SSID
Answer: D

Which of the following can Joe, a technician, modify on an 802.11n router that is not
available as an option on an 802.11g device?
A. SSID
B. Encryption
C. Channels
D. Spectrum
Answer: D

Which of the following do DHCP servers provide to requesting devices on the network?
(Select TWO).
A. Encryption
B. Leases
C. SSID
D. Channels
E. Suffixes
F. VLAN assignments
Answer: B,E

A user informs the network administrator of increasingly common wireless connection
problems. The administrator determines the user has recently received a new cordless
phone. The phone is MOST likely causing which of the following conditions?
A. Signal strength latency
B. Bouncing signal
C. Interference
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D. Crosstalk
Answer: C

Karen, a network technician, is installing an 802.11n network. Which of the following should
Karen enable to ensure that the network only allows 802.11n clients?
A. Name the SSID on the 802.11n network only
B. Limit the DHCP address pool
C. Disable 802.11b and 802.11g
D. Only use WPA encryption
Answer: C

When two or more links need to pass traffic as if they were one physical link, which of the
following would be used to satisfy the requirement?
A. Port mirroring
B. 802.1w
C. LACP
D. VTP
Answer: C

A technician is troubleshooting a wireless network that was setup previously. The network
is a hybrid of 802.11g and 802.11n WAPs. Users are not able to view or connect to the
802.11n WAPs. Which of the following is MOST likely the cause?
A. The 802.11g WAPs are not setup for backwards compatibility.

B. The 802.11n WAPs are using a 2.4 GHz frequency channel.
C. The 802.11n WAPs are using a 5 GHz frequency channel.
D. The 802.11g WAPs all have disabled SSID broadcast.
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Answer: C

Sandy, a network administrator, wants to automatically assign 168.254.1.0/24 addresses to
computers on the network. Which of the following will need to be configured?
A. DHCP addressing
B. Private addressing
C. DNS addressing
D. APIPA addressing
Answer: A

It has been determined by network operations that there is a severe bottleneck on the
company's mesh topology network. The field technician has chosen to use log
management and found that one router is making routing decisions slower than others on
the network. This is an example of which of the following?
A. Network device power issues

B. Network device CPU issues
C. Storage area network issues
D. Delayed responses from RADIUS
Answer: B

A system administrator has been tasked to ensure that the software team is not affecting
the production software when developing enhancements. The software that is being
updated is on a very short SDLC and enhancements must be developed rapidly. These
enhancements must be approved before being deployed. Which of the following will
mitigate production outages before the enhancements are deployed?
A. Implement an environment to test the enhancements.

B. Implement ACLs that only allow management access to the enhancements.
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C. Deploy an IPS on the production network.
D. Move the software team's workstations to the DMZ.
Answer: A

Which of the following is the BEST way to prevent new users from connecting to a wireless
access point, but still allow already connected users to continue to connect?
A. Create a MAC filter containing the current users.
B. Turn off SSID broadcast.
C. Change the encryption type to AES 256-bit for current users.
D. Reduce the signal strength to 0 percent.
Answer: A

Joe, a user, is unable to reach websites, but is able to ping several Internet IPv4
addresses. Which of the following is the MOST likely problem?
A. Incorrect subnet mask
B. Incorrect DNS
C. Missing default gateway
D. Incorrect IPv6 address
Answer: B

After a network technician has added a new workstation and cabling to the network, users
report the network is very slow. The activity lights on all switches are blinking rapidly,
showing large amounts of traffic. Which of the following is the BEST explanation for the
traffic?
A. The new user is downloading large files.
B. The router failed, flooding the network with beacons.
C. The new users IP address is a duplicate.
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D. A switching loop was created.
Answer: D

A network has a large number of users who connect for short periods of time and the
network needs to maximize the number of devices that can be configured using DHCP.
Which of the following should be configured to solve this issue?
A. Increase the number of reservations

B. Increase exclude list
C. Decrease lease times
D. Decrease the scope
Answer: C

A network technician has been tasked with designing a WLAN for a small office. One of the
requirements of this design is that it is capable of supporting HD video streaming to
multiple devices. Which of the following would be the appropriate wireless technology for
this design?
A. 802.11g
B. 802.11ac
C. 802.11b
D. 802.11a
Answer: B

A company has installed a wireless network for visitors to use. They wish to give the
visitors easy access to that network. Based on the configurations below, which of the
following should the administrator change?
Access Point 1Access Point 2
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802.11g802.11b
Encryption: WPA2Encryption: WEP
Channel: 1Channel: 7
SSID: CompanyWiFiSSID: Visitor
A. Change the SSID on Access Point 2 to OPEN.
B. Disable SSID broadcasting on Access Point 1.
C. Change the encryption on Access Point 2 to WPA2.
D. Remove the WEP encryption from Access Point 2.
Answer: D

A small office has created an annex in an adjacent office space just 20 feet (6 meters)
away. Karen, a network administrator, is assigned to provide connectivity between the
existing office and the new office. Which of the following solutions provides the MOST
security from third party tampering?
A. CAT5e connection between offices via the patch panel located in buildings
communication closet.
B. CAT5e cable run through ceiling in the public space between offices.
C. VPN between routers located in each office space.
D. A WEP encrypted wireless bridge with directional antennae between offices.
Answer: C

The RAID controller on a server failed and was replaced with a different brand. Which of
the following will be needed after the server has been rebuilt and joined to the domain?
A. Vendor documentation
B. Recent backups
C. Physical IP address
D. Physical network diagram
Answer: B
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Which of the following transmission methods do DHCP enabled devices use to request an
IP address?
A. Broadcast
B. Directed broadcast
C. Unicast
D. Multicast
Answer: A

A small company has a single multi-layer switch. The company currently has all network
devices on the same subnet but would like to switch the servers to another subnet for
security reasons. The company cannot budget any more money to purchase additional
hardware. Which of the following features should be used to achieve the new company
requirements?
A. PAT
B. PoE
C. VLAN
D. QoS
Answer: C

Karen, a user, on a wireless network reports an issue with network access while using a
cordless phone. Which of the following is the MOST likely cause?
A. Encryption type
B. Channel selection
C. Antenna placement
D. Signal strength
Answer: B

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Karen, a network administrator, has made changes to the DHCP leasing setup for a given
network and is expecting all devices to recognize the changes shortly. However, after a full
week, none of the machines on the company network are grabbing new addresses with the
new lease time. Which of the following is the problem?
A. The lease time on the original configuration was too long.
B. The firewall was never configured to recognize the changes.
C. The DHCP server was never restarted, so changes never took affect.
D. The lease time on the original configuration was too short.
Answer: A

A customer is implementing a VoIP infrastructure using an existing network. The customer
currently has all network devices on the same subnet and would like the phones to be
powered without the use of an AC adapter. Which of the following features should be
enabled and configured to allow for reliable performance of the VoIP system? (Select
THREE).
A. WEP
B. PoE
C. VLANs
D. SSL VPN
E. IDS
F. QoS
Answer: B,C,F

A new employee was given the following information to connect to the corporate wireless
network for the first time:
SSID:CorporateWiFi
Encryption:WPA2
Password:SuperSecret!
The user enters the correct SSID and notices that encryption type or password are not
required when configuring the laptop in the office, and the laptop successfully connects to
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the Internet. When the user brings the laptop to the conference room, a pop-up asks for the
CorporateWiFi password. Which of the following is the MOST likely cause of this behavior?
A. The laptop wireless network card is incompatible with the conference room WAP.
B. The office walls prevent the employee from making a full connection.
C. A rogue access point was installed by a company employee.
D. MAC filtering is only enabled in the conference room.
Answer: C

A technician is configuring a managed switch and needs to enable 802.3af. Which of the
following should the technician enable?
A. PoE
B. Port bonding
C. VLAN
D. Trunking
Answer: A

Karen, a new employee, is unable to get to the department's server while other employees
are having no issues. The network administrator has verified that Karen has permission to
the server and the workstation is able to get to other network resources. Which of the
A. The department server is having network issues.
B. Karens workstation is a part of the wrong VLAN.
C. The onboard NIC has outdated drivers installed.
D. The wireless NIC has not been enabled for Karens workstation.
Answer: B
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Several users from the finance department report that they are able to access the Internet,
but unable to connect to their financial applications. The network technician is unable to
ping the finance server. The technician decides to check the switch and determines that
Internet access is working. Which of the following is a possible cause of the access issues?
A. Faulty cable
B. Remote management disabled
C. Improper VLAN assignment
D. Mismatched duplex
Answer: C

A network technician receives the following alert from a network device:
"High utilizations threshold exceeded on gi1/0/24 : current value 9413587.54"
Which of the following is being monitored to trigger the alarm?
A. Speed and duplex mismatch

B. Wireless channel utilization
C. Network device CPU
D. Network device memory
E. Interface link status
Answer: E

Jeff, a network administrator, has been requested to install wireless access throughout the
entire building, while utilizing a single SSID. Which of the following options will meet this
requirement?
A. Set a separate VLAN on each WAP with the same encryption type.
B. Set the SSID on each WAP and set contiguous WAPs to different channels.
C. Set the SSID on each WAP and set contiguous WAPs to the same channel.
D. Set a separate VLAN on each WAP with the same frequency.
Answer: B
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A company is experiencing very slow network speeds of 54Mbps. A technician has been
hired to perform an assessment on the existing wireless network. The technician has
recommended an 802.11n network infrastructure. Which of the following allows 802.11n to
reach higher speeds?
A. MU-MIMO
B. LWAPP
C. PoE
D. MIMO
Answer: D

An outside organization has completed a penetration test for a company. One of the items
on the report is reflecting the ability to read SSL traffic from the web server. Which of the
following is the MOST likely mitigation for this reported item?
A. Ensure patches are deployed

B. Install an IDS on the network
C. Configure the firewall to block traffic on port 443
D. Implement a VPN for employees
Answer: A

Kurt, a network administrator, needs to purchase a new switch to support VoIP phones and
wireless access points in a new building. Which of the following features are the MOST
important for the new switch to support?
A. PoE and QoS
B. LACP and OSPF
C. 802.1x and 802.11n
D. NAT and VTP
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Answer: A

A technician would like to track the improvement of the network infrastructure after
upgrades. Which of the following should the technician implement to have an accurate
comparison?
A. Regression test
B. Speed test
C. Baseline
D. Statement of work
Answer: C

A network technician is designing a SOHO environment where cost is a consideration. The
requirements include access to the Internet and access to the guest house which is 100
feet away. The location of the Internet modem is located in the main house. Which of the
following is the BEST option to accomplish these requirements?
A. Use two combined Internet/router/wireless devices, one in each house.
B. Use a Layer 3 switch in the main house and a combined Internet/router/wireless device
in the guest house.
C. Use a combined Internet/router/wireless device in the main house and a wireless access
point in the guest house.
D. Use a single combined Internet/router/wireless device at the guest house.
Answer: C

A network technician must create a wireless link between two buildings in an office park
utilizing the 802.11ac standard. The antenna chosen must have a small physical footprint
and minimal weight as it will be mounted on the outside of the building. Which of the
following antenna types is BEST suited for this solution?
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A. Yagi
B. Omni-directional
C. Parabolic
D. Patch
Answer: A

A technician has received a trouble ticket from a user who has intermittent wireless access.
Moving the computer farther from the WAP results in a more stable connection. Which of
the following is MOST likely the cause of this instability?
A. Wrong encryption type
B. SSID mismatch
C. Signal bounce
D. Incorrect channel
Answer: C

Which of the following can a network technician change to help limit war driving?
A. Signal strength
B. SSID
C. Frequency
D. Channel
Answer: A

A VoIP system running over a wireless network link is continually being reported as
choppy. Which of the following is the cause of this issue?
A. Frequency
B. Latency
C. Interference
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D. Encryption type
Answer: B

Discover, Offer, Request, and Acknowledge are the steps for which of the following
protocols?
A. DNS
B. DOS
C. DHCP
D. DSL
Answer: C

Joe, a technician, needs multiple networks, high speeds, and redundancy on a system.
Which of the following configurations should Joe consider for these requirements? (Select
TWO).
A. Routing table
B. Next hop
C. Port mirroring
D. Port monitoring
E. VLANs
Answer: C,E

A technician has a network with a mix of newer and older equipment. Which of the
following settings would dynamically configure whether to use full or half duplex?
A. Transmission speed
B. Frequency
C. Auto-negotiate
D. Distance
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Answer: C

A technician needs to ensure that traffic from a specific department is separated within
several switches. Which of the following needs to be configured on the switch to separate
the traffic?
A. Duplex settings
B. SNMP string
C. VLAN assignments
D. Spanning tree
Answer: C

A customer wants to keep cost to a minimum and has only ordered a single static IP
address from the ISP. Which of the following must be configured on the router to allow for
all the computers to share the same public IP address?
A. VLANs
B. PoE
C. PAT
D. VPN
Answer: C

A technician has been given the task to install a wireless network in a users home. Which
of the following should the technician consider when implementing the network? (Select
TWO).
A. That there is strong encryption enabled and configured on the access point.
B. The users home network has a correctly completed WHOIS entry.
C. The access point is broadcasting the SSID based upon manufacturers standards.
D. There are no conflicts of channels in use by neighboring wireless networks.
E. There are redundant internal DNS names set in the access points settings.
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F. That the access points MAC address is properly set in its configuration settings.
Answer: A,D

Which of the following protocols must be implemented in order for two switches to share
VLAN information?
A. VTP
B. MPLS
C. STP
D. PPTP
Answer: A

An administrator reassigns a laptop to a different user in the company. Upon delivering the
laptop to the new user, the administrator documents the new location, the user of the
device and when the device was reassigned. Which of the following BEST describes these
actions?
A. Network map
B. Asset management
C. Change management
D. Baselines
Answer: B

A network technician has been tasked to configure a new network monitoring tool that will
examine interface settings throughout various network devices. Which of the following
would need to be configured on each network device to provide that information in a secure
manner?
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A. S/MIME
B. SYSLOG
C. PGP
D. SNMPv3
E. RSH
Answer: D

A user has three different subnets in an office. Which of the following can be configured to
allow two of the subnets to communicate directly with each other at the switch level?
A. 802.1af
B. 802.1q
C. 802.1x
D. 802.2
Answer: B

A user moves from one office to another. When the user logs onto their computer, it has
local access to shared drives but no Internet access. A technician determines that the
computer has an IP address in the wrong subnet. Which of the following is MOST likely the
cause?
A. Incorrect VLAN
B. MTU mismatch
C. Hijacked HOSTS file
D. Missing routes
Answer: A

A technician is reviewing the following company diagram to determine proper connectivity
settings:
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Which of the following device configurations is out of specifications?

A. LaptopC
B. ServerE
C. LaptopB
D. ServerA
E. PC1
Answer: D

Joe, a user, reports getting a This page cannot be displayed error message in his web
browser. However, Joe can ping the default gateway. Which of the following is the MOST
likely cause of the problem?
A. SSL certificates are expired
B. Incorrect WINS server
C. The browser is unsupported
D. Incorrect DNS settings
Answer: D

Kurt, a user, is unable to print to a network. The cable tests good and the correct VLAN is
configured on the switch. Which of the following is MOST likely the cause?
A. The printer was configured for DHCP.
B. The switch was configured for trunking.
C. The printer was configured for duplexing.
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D. The switch was configured for PoE.
Answer: A

After deploying a network switch, the network administrator is unable to remotely
administer the device. The network administrator notices that the switch has the following
configuration. Which of the following is the MOST likely cause of this issue?
Management LAN: 192.168.10.0/24
Management interface: 192.168.10.2 255.255.255.0
Default gateway: 192.168.11.1
STP is enabled
A. VLAN assignment
B. Wrong subnet mask
C. Switching loop
D. Wrong gateway
Answer: D

Joe, a technician, was requested to change the wireless channel a WAP was operating on.
Which of the following would be a valid reason for the change?
A. Interference
B. War driving
C. SSID
D. Frequency speeds
Answer: A

Zach, the network administrator, has just finished installing a new 10/100/1000 switch, but
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receives reports from the server administrator that servers connected to the new switch
seem to be experiencing slow LAN connections. Zach checks the port connecting the new
switch to the core switch and sees the following information:
#show run interface GigabitEthernet0/10
Switchport trunk encapsulation dot1q
Switchport mode trunk
Switchport trunk native VLAN 10
Which of the following is the MOST likely cause of the slow connections?
A. The servers have not had VLAN tagging enabled on their NICs.
B. Speed and duplex have not been set.
C. VLAN tagging was not set on the trunk.
D. The servers have been connected with CAT5 cable.
Answer: B

A technician needs to setup an Internet connection for a small office. There are five users
that need the ability to use email and do online research. The office manager wants the
connection to be always on and be as inexpensive as possible. Which of the following
would BEST fit the needs of this office?
A. Broadband
B. T1
C. Frame Relay
D. Satellite
Answer: A

Users have contacted the helpdesk stating that they have been having difficulties staying
connected to the wireless network. They report that their laptops connect to one access
point, drop the connection and then connect to a different access point in a never-ending
cycle. Which of the following would BEST remediate this?
A. Reconfigure the access points from 802.11b to 802.11g.
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B. Establish procedures which limit user connections during peak hours.
C. Configure the access points so that they all use different SSIDs.
D. Move one or more access points, minimizing signal overlap.
Answer: D

Users report that they are unable to access the production server with IP address
192.168.30.17. These users need to be provided access without changing any subnet to
VLAN information. The VLANs configured on the network are listed below:
DepartmentVLAN #Subnet used
Marketing20192.168.20.0/28
Customer Service25192.168.20.64/28
Finance30192.168.30.0/28
WHSE35192.168.30.16/28
Sales40192.168.3.16/28
The users experiencing this issue need to be added to which of the following VLANs?
A. 25
B. 30
C. 35
D. 40
Answer: C

Sandy, the network technician, has been instructed to provide connectivity to workstations
within a SOHO that is over 800 feet (243 meters) away from the main switch. Which of the
following would she install to provide connectivity?
A. CAT5e
B. CAT6
C. Coaxial
D. Multimode fiber
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Answer: D

The DHCP server leases IP addresses 10.162.233.158 to WBAC11 for a period of 14 days.
At which of the following times would WBAC11 send an initial request to the DHCP server
to renew the IP address lease?
A. Day 4
B. Day 6
C. Day 8
D. Day 10
Answer: C

Network segmentation provides which of the following benefits?
A. Security through isolation

B. Link aggregation
C. Packet flooding through all ports
D. High availability through redundancy
Answer: A

A technician needs multiple networks, high speeds, and redundancy on a system. Which of
the following configurations should be considered for these requirements? (Select TWO).
A. Routing table
B. Next hop
C. Port mirroring
D. Port monitoring
E. VLANs
Answer: C,E
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Which of the following properties of DHCP would a technician use to ensure an IP address
is not leased out from the active scope?
A. Reservations
B. Lease times
C. Removing IPs from the active leases
D. Configuring the DNS options
Answer: A

A technician is troubleshooting a network camera. The technician restarted the modem and
now the camera is no longer available from a mobile device. Which of the following has
MOST likely occurred?
A. The public IP address of the network has changed.
B. The camera has received a new firmware update.
C. The cameras secure shell has been disabled.
D. The router has changed the IP of the mobile device.
Answer: A

A network technician is troubleshooting signal problems with certain WAPs in an office and
finds consistently high ping times across the units. Such an issue is called which of the
following?
A. Latency
B. Attenuation
C. Crosstalk
D. Frequency hopping
Answer: A
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Which of the following DHCP options is used to exclude IP addresses from being
distributed to other computers?
A. Reservations
B. Suffixes
C. Leases
D. Gateways
Answer: A

After a brownout, Zach, a user, can connect to the internal network, but not the Internet.
Which of the following is the companys DSL router experiencing that is causing this issue?
A. Switching loop
B. Power failure
C. Broadcast storm
D. Duplicate IP address
Answer: B

Multiple students within a networking lab are required to simultaneously access a single
switch remotely. The administrator checks and confirms that the switch can be accessed
using the console, but currently only one student can log in at a time. Which of the following
should be done to correct this issue?
A. Increase installed memory and install a larger flash module.

B. Increase the number of VLANs configured on the switch.
C. Decrease the number of VLANs configured on the switch.
D. Increase the number of virtual terminals available.
Answer: D

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A users laptop is unable to keep a stable network connection. Which of the following
measures would MOST likely need to be configured?
A. SSID name
B. WAP encryption strength
C. WAP radio power
D. Channel overlay
Answer: C

A customer is having problems connecting to a wireless network in a shared office space.
The customer can detect several other wireless network signals. All of the wireless
networks have different SSIDs but several are using the same encryption type. Which of
the following should be configured on the customers wireless network to improve
connectivity to the wireless network?
A. Change the SSID to match other wireless networks for increased throughput.
B. Change the encryption type to a different mechanism to avoid interference.
C. Change the channel to a different channel than the other wireless networks.
D. Change the WAP to a different manufacturer than the other wireless networks.
Answer: C

Users inform an administrator that the network is slow. The administrator notices the bulk
of the traffic is SIP and RTP traffic. Which of the following could the administrator do to help
BEST alleviate the traffic congestion for the users?
A. Create an ACL on the switches and routers that are dropping SIP and RTP packets.
B. Create a QoS policy prioritizing users over RTP and SIP traffic.
C. Create another VLAN for SIP and RTP traffic.
D. Create a rule to throttle SIP and RTP to 10Kbps or less.
Answer: C
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A technician has two wireless 802.11g APs. One is set to channel 1 and the other channel
6. The APs appear to interfere with each other. Which of the following is MOST likely the
reason?
A. Channels below 9 overlap each other
B. Channel width is set to 40MHz
C. Channels are in the 5GHz range by mistake
D. Channel 1 should have been set to 11 to avoid an overlap
Answer: B

Sandy, a network technician, is troubleshooting a new wireless network that has been
dropping connections. She notices another wireless network in the area. Which of the
following BEST explains the reason for the dropped connections?
A. Latency
B. SSID mismatch
C. Interference
D. Encryption type
Answer: C

The administrator's network has OSPF for the internal routing protocol. One port going out
to the Internet is congested. The data is going out to the Internet, but queues up before
sending. Which of the following would resolve this issue?
Output:
Fast Ethernet 0 is up, line protocol is up
Int ip address is 10.20.130.5/25
MTU 1500 bytes, BW10000 kbit, DLY 100 usec
Reliability 255/255, Tx load 1/255, Rx load 1/255
Encapsulation ospf, loopback not set
103

Keep alive 10
Half duplex, 100Mb/s, 100 Base Tx/Fx
Received 1052993 broadcasts
0 input errors
983881 packets output, 768588 bytes
0 output errors, 0 collisions, 0 resets
A. Set the loopback address

B. Change the IP address
C. Change the slash notation
D. Change duplex to full
Answer: D

A network administrator is deploying a new wireless network with over 50 thin WAPs and
needs to ensure all WAPs use consistent firmware and settings. Which of the following
methods provides this functionality?
A. Use WAP auto-configuration
B. Use a wireless controller
C. Use PXE to load and track WAPs
D. Use DHCP scope options
Answer: B

A small office is looking to deploy wireless to cover one half of the work area only. The
technician is restricted to suspending the WAP in the middle of the office due to network
jack limitations. Which of the following antenna types would BEST meet these
requirements?
A. Dipole
B. Parabolic
C. Directional
104

D. Omni-directional
Answer: C

VoIP is being implemented throughout a company and Joe, the network technician, needs
to ensure that data and voice traffic do not interfere with each other. Which of the following
features should be configured on a layer 3 switch to prioritize traffic for VoIP?
A. VLAN
B. VTP
C. Port security
D. QoS
Answer: D

After a recent breach, the security technician decides the company needs to analyze and
aggregate its security logs. Which of the following systems should be used?
A. Event log
B. Syslog
C. SIEM
D. SNMP
Answer: C

Joe, a user, reports that his PC is the only one that does not have network connectivity. All
the wiring has been tested properly and the problem still exists. Joe is getting an APIPA
address. Which of the following is the MOST likely cause?
A. Crossover cable is being used
B. Switch was powered off
C. PoE is disabled on the port
D. Port on the switch is disabled
105

Answer: D

A company has one public IP address, and only one device needs to be able to connect to
the Internet at a time. Which of the following is the BEST option for connectivity?
A. VLSM
B. CIDR
C. NAT
D. PAT
Answer: C

Which of the following defines the amount of time a host retains a specific IP address
before it is renewed or released?
A. DHCP lease
B. DNS suffix
C. Subnet mask
D. DHCP reservation
Answer: A

A technician replaces a failed router in an office with the same model unit using the default
settings. After the installation, the technician reboots all of the PCs and servers. Upon
reboot some of the PCs are receiving IP addresses on the same subnet as the new router;
other PCs are receiving addresses on the same subnet as the servers. Which of the
following most likely describes the issue?
A. The DHCP lease pool was not large enough
B. DHCP lease times were set too low
C. The router is not the only DHCP server
D. DHCP was not enabled on the replacement router
106

Answer: C

Which of the following would be the result of a user physically unplugging a VoIP phone
and connecting it into another interface with switch port security enabled as the default
setting?
A. The VoIP phone would request a new phone number from the unified communications
server.
B. The VoIP phone would cause the switch interface, that the user plugged into, to
shutdown.
C. The VoIP phone would be able to receive incoming calls but will not be able to make
outgoing calls.
D. The VoIP phone would request a different configuration from the unified communications
server.
Answer: B

A network administrator is planning to install wireless access points across the enterprise.
Which of the following should be considered when installing at remote locations?
A. PoE
B. BSSID
C. MAC filtering
D. NAT
Answer: A

A company has multiple WAPs within close proximity to each other to allow users to move
about seamlessly through the building with their laptops, without losing any connection.
However, this has had the opposite effect, causing any user that is close to two of the
access points to constantly reconnect to the wireless network. Which of the following
should be changed on all the WAPs to allow this to work as the customer intended?
107

A. Change the SSID to be unique for each WAP.
B. Change the antenna direction to be unique for each WAP.
C. Change the encryption method to be unique for each WAP.
D. Change the channel to be unique for each WAP.
Answer: D

Which of the following is needed to allow DHCP to route to a different network separated
by a Layer 3 device?
A. DNS suffixes
B. DHCP relay agent
C. Static IP addressing
D. Scope configuration
Answer: B

A new wiring closet is setup to serve users in the east wing of a campus. Equipment is
moved from the old closet, 50 feet (15 meters) away, and installed in the new closet. Users
immediately begin reporting intermittent connectivity issues with both corporate and
Internet resources. Which of the following is the MOST likely cause?
A. Protocol mismatch
B. MTU size was not increased for the new distance
C. Incorrect VLAN assignment
D. Incorrect cabling
Answer: D

Which of the following address blocks would MOST likely be blocked from crossing a
border router?
A. 8.0.0.0/8
108

B. 172.16.0.0/12
C. 122.0.0.0/24
D. 248.0.0.0/8
Answer: B

Which of the following is a requirement for bridging with 802.11a?
A. WPA encryption
B. Governmental licenses
C. High gain yagi antennas
D. Clear line of sight
Answer: D

A technician needs to install network device in a SOHO network. The office requires 9
wired workstations to share and print data. Which of the following can the technician use?
A. A 12 port unmanaged switch.
B. A wired router with an 8 port switch and a WAN port.
C. A wireless router with an 8 port switch, and a WAN port.
D. A 8 port firewall with one console port.
Answer: A

A technician is installing a PoE switch for VoIP phones. Which of the following is the
technician MOST likely going to configure on the switch?
A. NAT
B. QoS
C. PAT
D. DHCP
109

Answer: B

Joe, a network administrator, detects an existing 802.11g signal on channel 5. Which of the
following channels would be the LEAST likely to interfere with the existing signal?
A. 1
B. 6
C. 9
D. 11
Answer: D

A company is deploying a new wireless network and requires 800Mbps network
throughput. Which of the following is the MINIMUM configuration that would meet this
need?
A. 802.11ac with 2 spatial streams and an 80MHz bandwidth

B. 802.11ac with 3 spatial streams and a 20MHz bandwidth
C. 802.11ac with 3 spatial streams and a 40MHz bandwidth
D. 802.11ac with 4 spatial streams and a 160MHz bandwidth
Answer: A

A network administrator is replacing old switches to support a VoIP deployment. Based on
this parameter, which of the following is MOST likely to be implemented on these new
switches?
A. PoE
B. STP
C. NAT
D. VTP
110

Answer: A

During a disaster recovery test, several billing representatives need to be temporarily setup
to take payments from customers. It has been determined that this will need to occur over a
wireless network, with security being enforced where possible. Which of the following
configurations should be used in this scenario?
A. WPA2, SSID enabled, and 802.11n.
B. WEP, SSID enabled, and 802.11b.
C. WEP, SSID disabled, and 802.11g.
D. WPA2, SSID disabled, and 802.11a.
Answer: D

Which of the following limits the number of devices that can be assigned IP addresses by
DHCP?
A. Lease
B. Reservation
C. DNS setting
D. Scope
Answer: D

An administrator can use packet tags to configure which of the following?
A. VLAN
B. NAT
C. PoE
D. QoS
Answer: D
111

An administrator needs to install a WAP in a location where there is no electrical wiring.
Which of the following should the administrator use to complete a successful installation?
A. Coaxial
B. Wireless bridge
C. PoE
D. Multimode fiber
Answer: C

A network technician is diligent about maintaining all system servers' at the most current
service pack level available. After performing upgrades, users experience issues with
server-based applications. Which of the following should be used to prevent issues in the
future?
A. Configure an automated patching server

B. Virtualize the servers and take daily snapshots
C. Configure a honeypot for application testing
D. Configure a test lab for updates
Answer: D

A network technician recently replaced a managed switch in an enterprise network with a
new managed switch. Users on the switch can communicate with each other but now
cannot access other network segments. Which of the following is the MOST likely reason
that the users are unable to access any network segments?
A. The newly installed switch is defective and must be returned.
B. The newly installed switch is using a different MAC address than the previous switch.
C. The technician forgot to change the VTP mode on the new switch to server.
D. The technician did not use the correct cable when trunking the new switch.
112

Answer: D
Topic 3, Troubleshooting

Which of the following cable types is required to run through an air duct?
A. UTP
B. Fiber
C. PVC
D. Plenum
Answer: D

Which of the following 802.11 standards transmits the signals the GREATEST distance?
A. a
B. b
C. g
D. n
Answer: D

Which of the following can MOST likely cause intermittent connection problems with a
CAT5 network cable?
A. Cable has been looped too many times.
B. Cable has a twist tie attached too close to the connector.
C. Cable is too warm.
D. Cable is run too close to a fluorescent light.
Answer: D
113

Which of the following is the MAXIMUM rated speed for CAT5 cabling?
A. 10Mbps
B. 100Mbps
C. 1000Mbps
D. 10Gbps
Answer: B

An organization notices a large amount of malware and virus incidents at one satellite
office, but hardly any at another. All users at both sites are running the same company
image and receive the same group policies. Which of the following has MOST likely been
implemented at the site with the fewest security issues?
A. Consent to monitoring
B. Business continuity measures
C. Vulnerability scanning
D. End-user awareness training
Answer: D

Which of the following connectors would be found on a fiber optic cable?
A. BNC
B. RJ-11
C. RS-232
D. MTRJ
Answer: D

114

Which of the following WAN technologies has a MAXIMUM speed of 155.52Mbps?
A. OC-3
B. T3
C. OC-12
D. E1
Answer: A

Which of the following wireless standards operates on the same frequency as 802.11a?
A. Compatible with 802.11b wireless networks
B. Compatible with 802.11g wireless networks
C. Compatible with 802.11i wireless networks
D. Compatible with 802.11n wireless networks
Answer: D

During a check of the security control measures of the company network assets, a network
administrator is explaining the difference between the security controls at the company.
Which of the following would be identified as physical security controls? (Select THREE).
A. RSA
B. Passwords
C. Man traps
D. Biometrics
E. Cipher locks
F. VLANs
G. 3DES
Answer: C,D,E

Packet analysis reveals multiple GET and POST requests from an internal host to a URL
115

without any response from the server. Which of the following is the BEST explanation that
describes this scenario?
A. Compromised system
B. Smurf attack
C. SQL injection attack
D. Man-in-the-middle
Answer: A

Which of the following wireless standards is the only one capable of operating in either of
the 802.11 wireless spectrums?
A. A
B. B
C. G
D. N
Answer: D

Which of the following is the MAXIMUM data transmission rate of 802.11a?
A. 8Mbps
B. 11Mbps
C. 54Mbps
D. 107Mbps
Answer: C

CAT6 has how many twisted copper pairs?
A. 2
B. 4
116

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CompTIA N10-006 : Practice Test

Topic 1: Network Architecture

Topic 2: Network Operations

Topic 4: Network Management

Topic 5: Network Security

Topic 6: Industry standards, practices,

and network theory

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

A. Document findings and outcomes

CompTIA N10-006 : Practice Test

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CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

A. Implement the solution to the problem.

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

A. The spanning tree protocol is preventing the traffic.

CompTIA N10-006 : Practice Test

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CompTIA N10-006 : Practice Test

CompTIA N10-006 : Practice Test

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CompTIA N10-006 : Practice Test

A. Escalate by following change procedures

Question No : 100 - (Topic 1)

Question No : 101 - (Topic 1)

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Question No : 103 - (Topic 1)

Question No : 104 - (Topic 1)

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Question No : 107 - (Topic 1)

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Question No : 110 - (Topic 1)

CompTIA N10-006 : Practice Test

Question No : 111 - (Topic 1)

Question No : 112 - (Topic 1)

Question No : 113 - (Topic 1)