QUESTIONNAIRE ON

The Role of Information and Communications Technology (ICT) in Tourism Industry of

Bangladesh
Dear Respondent,
We would like to draw your thoughtful attention on the research which is being carried out on the The Role of
Information and Communications Technology (ICT) in Tourism Industry of Bangladesh. Questionnaire is an
inevitable part of fundamental analysis. We would be gratified if you give your precious time and extend your cooperation
by answering the questionnaire. Admittedly, your cooperation will certainly play a significant role towards the development
of tourism industry of Bangladesh.

Section 1: Demographic Data

The following questions are related to demographic information. For each question, please
choose one answer that is the most appropriate for you. [Give a Tick ( ) mark]
1. Gender:
Male
2. Profession:
Airline Hotel Tour operator
Others.
3. Age:

Female

Travel agency

4. Education:
Primary
Secondary Higher Secondary Diploma Honors and above
5. Computer literacy:
Very poor
Poor
Moderate
High
Very high

Section 2: Questions regarding the indicators

Scale
1. Strongly disagree

2. Disagree

3. Neutral

4. Agree

Sl. No.

5. Strongly agree

1.

ICT generates and supply lots of information to the customers.

2.

ICT helps to provide products and services according to customer

choice.

3.

Customer can access directly to information through ICT.

4.

ICT reduces the cost of customers.

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5.

ICT reduces the cost of organization.

6.

Profitability can be increases through the proper use of ICT.

7.

Improved technology will boost up your business potentiality.

8.

Organizations can systematically manage their products by using ICT.

9.

ICT helps branding the organizations.

10.

ICT helps to promote business in wider area with greater

variety.

11.

ICT reduces the need of intermediaries.

12.

Ensure greater interaction between buyer and seller.

13.

ICT enhance affiliation among different organizations around the

world.

14.

Social media is an effective medium of marketing & promotional

activities.

15.

Advancement of ICT ease the financial transactions in conducting

tourism business.

16.

Internet service in terms of speed is enough in Bangladesh.

17.

Internet service in terms of cost is affordable in Bangladesh.

18.

Your business organization can afford the service of ICT.

19.

ICT plays a significant role in Tourism industry.

20. Please write down your own thoughts relevant to this topic:

All men by nature desire knowledge.

Aristotle

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