FACULTY OF ADMINISTRATIVE SCIENCE AND POLICY STUDIES

AM228
BACHELOR OF ADMINISTRATIVE SCIENCE(HONORS)
ADS509
MALAYSIAN PREMIERSHIP STUDIES
S3BA3F
ASSIGNMENT TOPIC:
ANALYZE THE EFFECTS OF THE GOVERNMENT TRANSFORMATION PROGRAM
(GTP) INTRODUCED BY DATUK SERI NAJIB BIN TUN ABD RAZAK
TOWARDS THE SOCIETY
PREPARED BY:
NAME

MATRIC NO.

NUR ATHEERA FARHANA BINTI HAIREL

2014903695

NUR ATIKAH IZZATI BT ABDUL RAZAK

2014797369

NURUL SYAFIQAH BINTI ABDUL RAHIM

2014586827

NOR AFZAN BINTI ROSLI

SITI ALYA BT MOHD KHALID

2014917853
2013852282

FARAH AQILAH BINTI ROSLI

2014138069

PREPARED FOR:
MADAM SITI MELINDA BINTI HARIS
DATE OF SUBMISSION:
26TH MAY 2015
MAC 2015-JULY 2015

Table of Content
N0

CONTENT

PAGES

.
1

ACKNOWLEDGEMENT

INTRODUCTION

THE EFFECTS OF GOVERNMENT

TRANSFORMATION PROGRAM (GTP)
TOWARDS THE SOCIETY

4
5

2.1 IMPROVING EDUCATION

2.2 IMPROVING URBAN PUBLIC TRANSPORT

2.3 IMPROVING RURAL DEVELOPMENT

2.4 FIGHTING CORRUPTION

12

2.5 REDUCE THE CRIME

16

CONCLUSION
REFERENCES

20

6
APPENDICES

ACKNOWLEDGEMENT
Assalamualaikum w. b.t.
Bissmillahirrahmanirrahim
Alhamdulillah, we want to praise Allah s.w.t for giving us an
opportunity to complete this assignment. We are grateful to Allah because of
his mercy and his endowment, all our works and cooperation to prepare this
assignment has been successful and finally completed.
First of all, we want to express our thanks to our beloved lecturer
Madam Siti Melinda binti Haris. With her guide and support we can finish this
assignment and also her willingness to give advised, ideas, comment and
information in order to complete this assignment successfully.
We would like to thank our friends,especially the members BA 3F which
helped us a lot, giving us support and advice in order to complete this
assignment. Here, we want to thank to our parents that always give us moral
support, advise and encouraged us to do the best for this assignment.
Last but not least, we would like to thank to those who involved directly
or indirectly to helped us in this assignment. We appreciate it for their help
and contributions. Thank you very much.

1.0 INTRODUCTION
Government Transformational Programme (GTP) was introduced in
2010 by Prime Minister Dato Seri Najib Abdul Razak. The government had
set out two objectives in this programs which are priorities that most to the
citizen of Malaysia and delivering fundamental changes on a nationwide
basis (PEMANDU, n.d). Thus, GTP is a programs which focus more on the
matters that people concern and the government itself wanted to be better
in delivering basic needs and changes to the citizen of Malaysia. As we know,
Tun Dr. Mahathir has launched Vision 2020 in 1990 with the purpose to make
Malaysia fully developed country. Hence, GTP is one of the way established
by our current Prime Minister in achieving the Vision 2020. So basically, GTP
is all about the transforming the nation in order to bring the country more
advances, just society with high standard living for all. Dato Seri Najib once
said I am confident that this Government Transformations Programme (GTP)
Roadmap is what we need to help chart our path towards Vision 2020. It
details a bold and unprecedented programme to begin to transform the
Government and to renew the Governments focus on delivering services to
the rakyat (Jabatan Perdana Menteri, 2010).
In order to achieve the objectives, seven National Key Result Area
(NKRA) were introduced. There are reducing crime, fighting crime, improving
students outcomes, raising living standard of lower income household,

improving rural basic infrastructure, and improving urban public transport,

These seven NKRA will be led by 6 Minister respectively. Such as Minister of
Home Affairs, Minister in the Prime Ministers Department, Minister of
Education, Minister of Woman, Family and Community Development, Minister
of Rural and Regional Development, and Minister of Transport. The NKRA
were chosen based on people priority and important elements which will lead
the countrys transformation.
There are 3 phases in GTP. The first phase is GTP 1.0 : The First Horizon
which was introduced in 2010. The aim of course to make the transformation
and at the same time introducing the changes to the citizen. Second phase is
GTP 2.0 : Enhancing Change. It was officially kicked off in 2013. The purpose
is to improve and expand the GTP 1.0 meaning that in this phase the
government enhance the transformation. Finally GTP 3.0 : To The Future and
Beyond. The third phase will operate from 2015 until 2020. In this phase
government establish new innovative ideas which make prioritize people
needs. Besides, government also will focus more on economic (PEMANDU,
n.d)

2.1 Improving Education

Generally, GTP is divided into two which are GTP 1.0 and GTP 2.0. For
GTP 1.0 of Education NKRA, there are five programs to enhance the
productivity of the students, such as increasing preschool enrollment rates,
ensuring basic Literacy and Numeracy Skills (LINUS), new deals for Principals
and Head Teachers and last but not least, identifying and rewarding High
Performance School (HPS).
Before the implementation of GTP, children in pre-school have less
confident, less creative and innovative. The first program under NKRA by
government is increasing preschool enrollment rates. The importance of preschool education, giving children a head start once in primary school is well
documented. Besides, pre-school and early childhood education improves
cognitive development leading to stronger learning outcomes throughout a

childs life and it is also critical to ensuring an equal head start for all children
irrespective of socioeconomic background (PEMANDU,2009)
Basically, the pre-school students are the students who have the early
education before entering the primary school. The implementation of this
program will help them to gain experience before starting with the primary
school. However, in GTP 1.0 government has set a goal to raise the preschool enrollment rate of children while the GTP 2.0 will see, the initiative to
improve pre-schools enhanced and it will also look to improving the quality of
pre-schools by introducing minimum standards.
Next, the Government Transformation plan (GTP) also focused on
ensuring basic literacy and numeracy skills by the implementation of LINUS.
The implementation of the LINUS programme, which was set up to screen
literacy and numeracy skill levels as students passed through the first three
years of primary school, has seen significant results. In addition to the
screening process, the LINUS program also provided remedial help for
students identified to be falling behind. However, the success of the LINUS
program in the GTP 1.0 showed the enormous impact early literacy and
numeracy education can have on ensuring that all school children have a
basic command of Bahasa Malaysia and Mathematics.
Besides, government also has introduced High-performing school. This
is to encourage and motivate educators in choosing best performing schools
by giving them reward. Basically, HPS was identified through a stringent

assessment that looked at the schools academic and non-academic

achievement, strength of alumni and success at international competitions
and linkages. The recognize of high performing school will enable them to
receive a grant of RM 700,000 which as well additional financial and
curricular autonomies. However, the recognized school will be more
accountable towards the excellent achievement in order to maintain the
award as well as it received the additional autonomy.
The HPS NKPI aims to create world-class schools each with their own
unique character. These 20 HPS comprise 14 secondary schools and 6
primary schools, which are located in various states across the country.
Those HPS will be chosen based on their area of specialty.
NKRA also introduce the

Furthermore,

incentives towards new deals for Principals and

Head Teachers. An incentive culture where Head teachers/ Principal and

teachers will be rewarded in terms of financial and non-financial. The
proposed reward to the top 2% of head teachers and principals is expected
to result in improvements in student outcomes. This is the main objective of
implementing this incentive as well. An incentive culture where Head
Teachers/Principals and teachers are rewarded for performances will spur
Head Teachers/Principals to innovate, improve and deliver even better
performance towards their career.
2.1.1 Effects of Improving Education

Research has shown that the achievement of students has been

increased which the goal set for LINUS is to ensure that 95% of
schoolchildren in Primary Two would meet basic literacy and numeracy
benchmark by 2010, but the actual results surpassed this target. In 2011,
97.5% of the screened students in Primary Two were shown to possess basic
literacy skills, while 98.6% possessed basic math skills(Teo-Education, 2012).
In addition for High Performing School, SK Convent Kota Perak has received
the award in the area of specialty of artistic performance and language
spoken activities. Besides, for secondary school, the example of secondary
school which won the award is Tunku Kurshiah college.
The high performing school has been rewarded the area of specialty in
terms of leadership and innovation and invention. These incentives have
impacted on the performance of the 20 HPS, resulting in better students
outcome and the aim is to ensure they maintain their high quality standards.
By creating a performance culture in

schools and providing incentives,

schools in the Band 1 category will compete to be among the next batch of
HPS, achieving the objective of lifting the overall performance of the schools.
Moreover, the original target of this initiative was to recognize and reward 50
HPS by the end of 2011, but the actual number of schools identified 52 has
slightly exceeded this target.
In 2010, the Primary School achievement for Head Teachers exceeded the
target of 2% of head teachers receiving rewards, when 7.7% of head

teachers of primary schools nationwide received the new deals targets.

However, not only head teacher/principal who would receive the award, but
other teachers and support staff from those schools also included. More
specifically, high-achieving principals and head teachers are offered a cash
incentive of RM7,500 while teachers in their schools are also rewarded. The
top 5% teachers within the same schools will receive RM1,800 while the rest
will receive RM900 as well (PEMANDU,2009).
2.2 Improve the Urban Public Transport
Public Transport is the transport that has been used by the citizen in
Malaysia, particularly in the urban cities. Urban cities can be said as the
capital city of each land in Malaysia. It is a necessity of the citizen as most of
the citizens used it as a transport for them to travel to another place as
some of the public transport users do not use their own vehicle to travel from
one position to some other. According to Cambridge Dictionary Online, public
transport is a system of vehicles such as buses and trains that run at even
times on set itineraries and are employed by the public.Hence,urban public
transport is a need for the community living in urban areas.
Under the GTP 2.0,which the focus is on

enhancing the bus

system,enhancing the rail system,transforming Malaysias Taxi System and

others.(PEMANDU,2011).In the element of enhancing the bus system,it
includes the efforts on establishing city-bus service within the CBD,
reorganizing the stage bus and feed bus network, monitoring bus lanes and

stage bus drivers,and implementing the Bus Rapid Transit (BRT).Next,on the
elements of enhancing the rail system,enhancing the KTM Komuter,
extending the Kelana Jaya and Ampang LRT lines and expanding the KL
Monotrail capacity.Lastly,on the element of transforming Malaysias Taxi
System,there are ways outlined such as implementing a centralized taxi
service system and introduce a new taxi business model (PEMANDU,2011)

2.2.1 Effects of Improving Urban Public Transport towards

society
Malaysian population is increasing so as the needs of urban public
transport are increasing. In the urban area,such as in the Klang area
specifically,the traffic jam is a must to be faced every day. According to
Irsyad(2015), the city of Kuala Lumpur is not complete without the traffic
jam. Hence,in order for the workers who worked in Kuala Lumpur to reach to
their working place, they have to be escaped from the hectic traffic jam
every single day.Thus,the public transport will be one of their alternatives to
survive from it.The importance of the urban public transport is as the
alternative to be escaped from the traffic jam. In addition,according to SPAD
chairman Tan Sri Syed Hamid Albar as cited by Irsyad (2015),the Land Public
Transport Commission(SPAD) had carried out a survey in 2012 and 2013,and
the statistics involved all land transport systems show commitment to

improve. Furthermore, Malaysias road infrastructure ranks 17th among the

world countries (Porter and Schwab,2008,cited by Almselati, O.K Rahmat, &
Jaafar, 2011). Hence,it indicates that the urban public transport is ready to
make some efforts to move forward to the next level for the purpose of the
community.(Figure 2.2.4)
Next, the use of urban public transport will tend to help in reducing the
global warming. According to Dictionary.com, global warming can be defined
as an increment in the earths average atmospheric temperature that boost
the

corresponding

changes

in climate and that may result from the

greenhouse effect. The rise of this issue was mainly due to the thinning of
the ozone layer in the atmosphere. The function of the ozone layer is to filter
the amount of sunlight that passes into the earth. However, in the aspect of
economy, as the Malaysians economy has been rising up year by year, so as
the high cost of living of the Malaysian society. According to the World Bank
(2008) as cited by Almselati, O.K Rahmat, & Jaafar, (2011), by 2008,the
statistics has shown that the urban population of Malaysia is about 49.9%.In
addition,132 people per 1000 people have access to car and the urban
population has improved sanitation facilities about 78%.Thus,most of the
Malaysian can own their own private vehicle.The urban population growth is
affecting the success of transport sector in the concerned region (Porter and
Schwab,2008,cited

by

Almselati,

O.K

Rahmat,

&

Jaafar,

2011).Thus,scientifically, the public transport produces less emission as

compared to private vehicles and it will bring less harm to the society.(Refer
to Figure 2.2.1)
Thus,there are some issues arisen that boost the government on the
implementation of the Government Transformation Program(GTP).Before the
implementation of the Government Transformation Program(GTP), it was
stated that the public transport in Malaysia is very weak and poor.
Thus,about 24% increase of private transport usage was observed between
the years 1985-2005 (Lynn and Boyle, 2008, as cited by Almselati, O.K
Rahmat, & Jaafar, 2011). On that current of time,the concern on the
pedestrian,bicycle users and bus users are not taken into consideration by
the government.
Next,there

was

an

issue

arisen

on

the

effectiveness

of

KTM

Komuter.The problems arisen were on the waiting time, ticketing systems

and frequency of trains.Based on the problems on the waiting time,there is a
study conducted in the journal entitled, User Perceptions of Rail Public
Transport Services in Kuala Lumpur, Malaysia: KTM Komuter, it has been
reported that the maximum waiting time is 150 minutes.The first train during
the peak hours(morning and evening peak hours) were not being able to be
catch up by half of the consumers and they had to wait for up to the third
train to continue their journey (Aqilah, Syahriah , Mariana, & Mansor, 2014).
(Refer to Figure 2.2.3)

After

the

implementation

of

Government

Transformation

Program(GTP),the government has made some efforts in order to curb the

issues stated in the previous paragraph.The alternative implemented by the
government is by enhancing the KTM Komuter.There are several areas of
enhancement to improve the services of the KTM Komuter that has been
identified in GTP 2.0.There are rehabiliation programmes,power upgrades of
KTMBs

networks

as

well

as

upgrading

of

the

communication

and

electrification system.All of these alternatves aim to increase the reliability

and efficiency of the KTM.Furthermore,this alternative has achieved the
increment of KTM Komuter on-time performance during the A.M. peak hours
to 95% whereas the target is at 85%.Thus,it has exceeded the target of this
alternative.(PEMANDU,2011)
2.3 Improving Rural Development

GTP (Government Transformation Programme) is coming out with

something that benefit for the society. GTP is not only effect on economic but
also in society and education field. This programme is to ensure that public
services are achieving the Malaysian needs. The development of village
reflect the develop country.
There is another plan under the NKRA (National Key Result Area) which
helps the GTP to be implementing in this country there is Improving Rural
Development (RD). Rural Development means its processes that are
improving the quality of economic base and life of people who live in
populated areas. Rural development are commonly been exploit by land
intensive natural resources such as agriculture and forestry (PEMANDU,
2014)
Improving Rural Development was headed by Minister of Rural and
Regional Development, Dato Seri Mohd Shafie Apdal. RDs to ensure that the
mostly of rural Malaysians have access to basic facilities including clean
water, electric sources, paved roads, and good quality homes as well as
economic opportunities under the programme. The minister of Rural and
Regional Development said that these RDs are important to ensure that the
rural communities is not far away from the current development and it also
gave the opportunities for them to generates their economic.
2.3.1 The Effects of Improving Rural Development towards the
Society
2.3.1.1 Connecting the Rural Communities

The government identify each and every road to be built or upgrade because
it can facilitate the transportation and enhance activities in rural areas. There
is 35% that are live in rural areas which is Sabah and Sarawak. Farming
activity is the source of income of rural folks. So, the improvement of
upgrading road to the rural folks give them potential to increase their side
income for example, they able to buy more fertiliser for their farms and can
sold their

yield to others. It also makes them easier if they had an

emergency. As we know rural area before this they have no proper roads so
they have to walk and the clinic are far away from them (Refer to Figure
1). So, that the improvement of communication system provide by
government can help to minimize their journey. 783.10 km of new roads were
built for the rural area.
2.3.1.2 Electrifying Rural Homes
As a Malaysian we want to live in the country which is provides safety, free
from corruption, stable cost-living and continuous developed. Another
transformation in rural development ideas are electrifying the rural homes
which is provides them with electric source that are most important in our
daily life. But there is some challenges when the distances from the
electricity generator transmission infrastructure can be very far especially in
rural areas. So they come out with solar hybrid power generation or micro
hydroelectricity helped to provide electricity to many villages in rural areas.
The electric supply involve the traditional villages include long houses in the

remote areas of Sabah and Sarawak, Orang Asli villages in Peninsular

Malaysia, villages on islands as well as settlements in small estates, which
are less than 400hectares (less than 1,000 acres). 27,266 houses received
the electric supply to their houses for the first time. (Sooi, 2011) It also can
help to prevent danger and crime to the society because the area more safe.
Many of them now have their own electrical items, which is television,
washing machine and refrigerators.
2.3.1.3 Clean Water Supply
Previously,rural population is dependent on the river water, rain water
catchment and wells. This method is not always guaranteed clean and can
carry diseases. RD provides of chlorinated water that safe to drink and use
for basic essentials. Water is very important to life. In addition, the use of
clean water contributes to the improvement of the health and sanitation of
residents more secures (Refer to Figure 2). There are more than 36,000
houses were connected with clean water supply. With clean water supply,
there will be better customer confidence in rural produce given greater
awareness of the water source. On top of that, a proper supply of water also
improves the existing irrigation system that is crucial to facilitate farming
works, thus improving yields and income of local farmers (Sooi, 2011).

2.3.1.4 Provides Homes For Rural Folks

In our daily life basic infrastructure such as clean water supply, roads, supply
of electricity and comfortable homes is also important to build a better
quality of life. An output of GTP under Rural Development has helped achieve
the objective of a Malaysians. Under the Housing Aid Programme or Program
Bantuan Rumah (PBR) initiative (Refer Figure 3), various district and state
level agencies have been recruited in the quest to identify needy
households. House of PPRT built for poor rural people to give a chance to
feel comfortable and able to see the development of the country. They have
ability to improve their economic stability. If they have comfortable place to
stay they felt safe and can have the good relationship with neighbour and
also surrounded by clean place. It also can prevent the serious disease to be
an epidemic disease. (PEMANDU, 2013)

2.4 Fighting Corruption

Based on Oxford English Dictionary Second Edition (2009), corrupt
means doing or involving illegal or dishonest things in exchange for money.
Accountablity, transparency and honesty are the main topics in the
corruption problems. The public often questioned the government integrity in
handling their money where the government should know how to fully
utilized all the taxes that have been paid by the customers. In additional,
political institution is the most serious in corruption problems which this will
be exposed to the public regarding the abuse of power by the politicians.
Therefore, in order to fight corruption not just in political institution but to

other aspects, the government ready to take initiatives and think out the box
to

overcome

it.

Now,

the

government

come

up

with

Government

Transformation Programme (GTP) which under this programme there is NKRA

or National Key Result Areas that focus on improving urban public transport,
reducing crime, reducing corruption, improving the quality of education,
improving rural infrastructure and improving the living standards of the poor.
According to The Star (2014), it was reported in 2009 that the number
of corruption cases was 700 cases. Besides, it was also reported that the
corruption trials taking too much time,which it takes 8 and a half to 15 years
to complete. Therefore, the government takes an action where the corruption
trials have to complete within one year period. This is because the conviction
rate will be decreases if they took too much time to complete the case
because the witnesses forgotten what already happened and some of them
already passed away way before they can investigation deeply. Plus, taking
8.5 to 15 years will weaken the investigation as well. All this happened
before the implementation of GTP and this lead to fighting corruption as one
of government activities. The most important is people still do not believe
that government can handle those cases that had been piled up for years
now.
Name and Shame Database was one of the effort from the
government in order to control the number of backlog cases in Malaysia.
Through this method, Malaysian Anti-Corruption Commission (MACC) will list
all the names, identity card and pictures those who have convicted in the

corruption cases. The revelation of those convictors will be published to

public. This has been practiced since the implementation of GTP. Therefore,
the public will be exposed those who involved in corruption and this will give
lessons to the public as well. This shows that the government is in serious
mode

where

fighting

the

corruption

will

always

be

the

main

focus(PEMANDU,2009).
Moreover, when fighting corruption was introduced as one of the main
key areas, it was found that corruption was the second biggest problem in
Malaysia after economy. In addition to having to bear with public
humiliation, offenders listed on the database also faced more practical
consequences. The US embassy, for example, decided to use the list to bar
the issuance of travel visas to listed offenders, thereby curbing their mobility.
Other embassies are expected to follow the lead of the US government. Any
parties taken the bribe as this will help the government in order to ensure
that there will be no misconduct whether from public or those who hold high
position. Actually that will fasten the process in order for the government in
reducing of the corruption (PEMANDU, 2009).
Moreover, the latest, the government has come up with new
programme which is auditor general online dashboard or what they called
AGs Online Dashboard. This initiative will set up an online dashboard that
monitors the actions taken on issues raised by the AG report. The aim here is
to promote transparency and to induce pressure on the relevant authorities
to act on outstanding issues. The reason that lead to the establishment of

AGs online dashboard is because there was no action taken by the

government in order on issues raised by AG report. In additional, people still
doubt whether the government able to take serious action on solving the
backlog cases. Therefore, what can be conclude is the Malaysian citizens
take this as serious issues while they questioned as the government what
they have done in order to combat the issues (PEMANDU,2009)
Other than that, the MPs or the members of parliament will be given
training in order to ensure their effectiveness in handling publics money as
they hold the responsibilities to do so and also the representatives of the
public. 42% of Malaysian citizens believe that those who involved in
corruption cases were politicians. It aimed is to create further awareness and
improve MPs understanding the corruption related to offences, penalties,
impact and effect. (Nkracorruption,n.d.) three main modules focus for the
training which is enforcement, code of ethics and political financing and they
will undergoes for three hours training. Even for the new MPs that are going
to compete in the election has to go for training to ensure they were aware
of level of responsibilities and accountableness towards the citizens. This
training automatically increase the moral and ethics of the MP. As the matter
of fact, the politicians are the public figure where anything they did will be
exposed to the public and imagine when their action was publicized, the
public will started to doubt the government abilities in administer the
country and the most crucial the publics fund.

According to The Star (2014), the 2014 CPI table, compiled by the anticorruption watchdog transparency international (TI), saw Malaysia scoring 52
points out of the full 100 points. based on scoring method, a score of 0 would
ignify a very corrupt country while a score of 100 would signify a very clean
country. This result cannot be achieve by Malaysia if there were no
initiatives

taken

by

the

government.

The

government

grabs

many

opportunities as possible in order to achieve vision 2020. The efforts taken

by the government is actually to clean the corruption activities not only
among the politicians also those who work for private and public sector. This
is the effect after few initiatives taken by the government under the
implementation of GTP in order to fight and combat corruption issues.
According

to

Bernama

(n.d),

14

Special

Session

Corruption

Courts

established throughout Malaysia, coming into operation on 16 February 2011

to speed up trials and clear backlogged cases. This is also one of the
success by the government where the establishment of special corruption
courts were also one of government initiatives in fighting corruption. Through
this courts establishment, in a year 75 percent of corruption trials have been
completed.

2.5 Reducing Index and Property Crime

Nowadays, the amount of crime in our country increase drastically by
years and it will be effects to all people especially in term of their safety. The
incidence of crime also will give huge impact on economic development and

quality of life because crime and fear of crime affects quality of life, which is
sometimes involving devastating effect. Furthermore, crime also affects all
people regardless of age, gender, race, religion or wealth. Thus, the
government take initiatives to reduce crime by a sense of security which is
put national security at the highest level through the National Key Result
Areas (NKRA) Reducing Crime. As we know, reducing crime under NKRA is led
by the Ministry of Home Affairs which involve process of fighting crime, crime
pursuing and arrest, trial of offender, rehabilitation and many more. The
implementation of NKRA of reducing crime has divide by three parts which
are GTP 1.0 reducing crime in years 2010-2012, GTP 2.0 reducing crime in
2013-2015 and now GTP 3.0 reducing crime starting by this years and so on.
Under NKRA reducing crime GTP 1.0, there are four key areas of focus
followed by the concern from public. Firstly, reducing reported index crime is
composed of 14 categories of serious crimes that occur frequently and
serves as the main index to the amount of total crime in Malaysia. Moreover,
the targeted goal of the GTP 1.0 was to achieve a 5% reduction in overall
reported index crime annually from 2010 to 2012, but the actual results
easily surpassed this target after reducing index crime by 15% in 2010 and
11% in 2011 (PEMANDU, 2011). It also involved reducing index crime
including case of motorcycle and car theft, house break-ins and others.
According to Bernama on 2014, our Prime Minister Datuk Seri Najib Tun Abdul
Razak stated the national crime index has been reduced to 40 per cent
within five years of the Government Transformation Programme (GTP). The

vehicle-theft had been reduced to 20 per cent and the crime trend showed a
drop since the NKRA was introduced. Also, he clarified that the cooperation
between the police, local communities and government agencies would extra
strengthen the cooperation and ensures a peaceful environment for the
people in our country.
Next, reducing reported street crimes are highly visible and more to
preserve public feelings of fear and insecurity like snatch theft, robbery and
others. The first target for reducing street crimes in first year is by 20% and
it already achieved the target. Next, they continuously increase the target
after they had achieved for what they had planned until now. The goal is to
reduce street crime by a further 5.3% in 2012. The Safe City Programme,
built on CPTED (Crime Prevention through Environmental Design) principles,
is credited for having greatly reduced street crime levels (PEMANDU, 2011).
Thirdly, by improving the justice system, it will raise public confidence
and it help our people more satisfy for what they had done. According to
Performance Management & Delivery Unit (PEMANDU), 2011, another
strategy is increasing public satisfaction with police performance is one of
crucial component in reducing crime as the people trust and cooperation
with the police can only be secured with increased satisfaction of the latters
performance. Encouragingly, this change in perception was also mirrored in
external studies conducted by both national and international bodies. The
improvement involved the satisfactions by the customers which are people

who had a services, development of counsellings in the police station,

implementation of online system police reports and many more. It will
comfort people having services or sharing problems about crimes that
happen among them.
2.5.1 The Effects Reducing Index and Property Crime
By having NKRA strategy for reducing crime, we know that there are
advantages and disadvantages that they got. First and for most, we go
through the advantages of reducing crime is increasing the people sense of
safety. The government efforts towards ensure the safety of people in our
country is involved in many ways. They always make counsellings, activities
and engage with the public to make sure the safety of every one of them.
Police officers can participate by walkabouts and analysis in commercial
areas or hot spots, streets and residential areas because there are a lot of
people and it will have many crimes happen. From the participation of police
officers, it will motivate others associations and people to give cooperation
together to reducing crimes in the areas, then, it can shows and prove to
society that PDRMs officers could tackle the crime and give full commitment
for this strategies. We can see the result of reduced in street crime reduced
by 40.6% while reduction of index crime decreased 9.8% after the
implementation of Government Transformation Programme
2011).

(PEMANDU,

Next, it will encourage volunteers and communicating with society to

let them reports for what happen in society. People who feel want to help the
police office to fight crime is more generates to feel secure in environments
and areas. There are many associations that can help and cooperate with
police officers like Skim Rondaan Sukarela and Rakan Cop and work with
groups, such as Residents Associations (RAs) and Rukun Tetangga, to attach
the drives of their members into fighting crime (GTP Roadmap, n.d). Then,
increased communication about crime prevention and crime enforcement
through a broadcast and collaborating media will help the society to reduce
its fear of crime, engage with the PDRM directly and reduce its exposure to
criminal acts. Through the broadcast and media such as news online, print,
radio/ television and many more can easily inform and give latest update for
what happen around them. Confirmation news and crime will be make sure
by PDRM and it will published to let people in society know the latest
information that happen around them. It also was one of the advantages if
there is cooperation between society and police officers.

CONCLUSION
As a conclusion, we can see that GTP had give positive impact towards
the society today. Based on the research done, in 2011, 97.5% of the
screened students in Primary Two were shown to possess basic literacy skills,
while 98.6% possessed basic math skills. In addition in rewarding High
Performing School (HPS), our government has identified 52 HPS in 2011. GTP
can be seen really effective towards community when incentive towards new
deals for Principals and Head Teachers was introduced whereby 7.7% of head
teachers from primary schools nationwide received the new deals targets

and this has surpassed the target which government only target 2% of them
will received the incentives. This shows that the teachers work really hard in
improving students outcomes. Secondly, in 2012 and 2013 the land transport
system had improve time to time. As we know, public transport is as the
alternative to be escaped from the traffic jam and it can reducing the global
warming Thirdly, after GTP has launched, rural area especially in Sabah and
Sarawak received transformation tremendously whereby 783.10 km of new
roads were built to ease their communication system, 27,266 houses
received the electric supply to their houses for the first time. (Sooi, 2011)
and more than 36,000 houses were connected with clean water supply. Next,
75% of corruption trials have been completed after the establishment of
special corruption courts. The initiatives government took in reducing crime
has motivate others associations and people to give cooperation together to
reducing crimes in the areas. There are many associations that can help and
cooperate with police officers like Skim Rondaan Sukarela and Rakan Cop
and work with groups, such as Residents Associations (RAs) and Rukun
Tetangga. We can see the result of reduced in street crime reduced by 40.6%
while reduction of index crime decreased 9.8% after the implementation of
Government Transfomation Programme (PEMANDU, 2011).

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APPENDICES

Figure 1: The Upgrading of Road at the Rural Areas at Pekan Bario in Miri

Figure 2: Dato Seri Mohd Shafie Apdal lauching the Clean Water Supply
Programme at Kampung Masjid, Tiris, Bekenu in Sarawak

Figure 3: Before and After Kampung Atas Air, Semporna received their
electric supply and newly-rebuilt house for them

The
after

statistic

implement the Rural and Development Programme

The Result after the Rural and Development been implemented by

government to Sabah and
Sarawak Residents.

Graph 2.2.1: The Graph on the Urban Population of Malaysia

Figure 2.2.3 The KTM Komuter

Figure 2.2.4 :The Traffic jam in Kuala Lumpur