Académique Documents
Professionnel Documents
Culture Documents
Team Name
Week_2 Assignment
Analysis Report
Date:
Contents
Introduction......................................................................................................................................3
No Mission, Vision, or Value Statement..........................................................................................4
Identify the problem:...................................................................................................................4
Problem details:...........................................................................................................................4
Resolution:...................................................................................................................................4
The Planning Process.......................................................................................................................5
Identify the problem:...................................................................................................................5
Problem details:...........................................................................................................................5
Resolution:...................................................................................................................................6
Strengths and Weaknesses...............................................................................................................6
Identify the problem:...................................................................................................................6
Problem details:...........................................................................................................................7
Resolution:...................................................................................................................................7
Resistant to Change (staff impact):..................................................................................................7
Identify the problem:...................................................................................................................7
Problem details:...........................................................................................................................7
Resolution:...................................................................................................................................8
CanGo needs to be aware of the cost for system requirements.......................................................9
Identify the problem:...................................................................................................................9
Problem details:...........................................................................................................................9
Resolution:...................................................................................................................................9
CanGo has no Privacy Statement:.................................................................................................10
Identify the problem:.................................................................................................................10
Problem details:.........................................................................................................................10
Resolution:.................................................................................................................................11
Conclusion.....................................................................................................................................11
References......................................................................................................................................12
Introduction
ABC Business Solutions is an organization that specializes in management solutions to
improve the performance of Businesses, Organizations, and Companies. We have been chosen to
identify the problems that affect CanGo business operations, and to provide strategies and
solutions that CanGo could utilize to improve their business operations. We the members of
ABC Business Solutions will evaluate CanGo business operations to identify CanGo strengths
and weaknesses, and provide resolutions that clarify changes CanGo can implement to improve
their business operations, and solutions for long and short-term business management strategies
that increases CanGo profitability. We will start by identifying CanGo Mission, Vision, and
Value Statement. We will conduct analysis to identify CanGo strengths and weaknesses. The
analysis that we will use to help CanGo understand the health of their organization are Strategic
Management to include implementing a Strategic Plan, and SWOT analysis. In addition, we will
develop consulting reports utilizing a Gantt chart/spreadsheet to illustrate the importance of how
the priority of projects in the order they are completed effects their business operations, to
include CanGo bottom line. The goal of ABC Business Solutions is to show CanGo, how the
right strategies and how to implementing smart business solutions they can grow their business
to become profitable and sustainable for the present and future of the organization.
those run by founders with clarity of vision, an ability to see to the frontline and customer, and
relentlessness to constantly improve (Clark, 2012). Their goal isnt to just profit financially but
to sustain continuous innovation. CanGo has been a successful small local organization for
several years, leading in online gaming solutions. Their triumph in the industry came
haphazardly and by chance rather than through strategic actions. The founder of CanGo does not
know how she developed success or how to direct her employees to sustain business in ever-
changing times.
Problem details:
The victory of an organization begins with the vision of its founder. Having a
fundamental source gives the company an internal notion of direction, stability and a competitive
advantage that allows it to adapt faster. Straying away from the purpose of the business leads to
failure of chasing random ideas, while not even having a purpose leads to stagnation and
confusion. Employees are also not passionate or motivated and therefore not productive.
Resolution:
The solution for CanGo begins with formulating a strategic plan, which includes
establishing a purpose, setting organizational goals and developing strategies to reach them. This
begins with first developing a mission, vision and value statement. These statements provide
direction, explains where the business is headed, and details to employees the priorities and goals
of the organization.
We recommend CanGo develop its purpose and goals from the Hudson Valley speech
where it is mentioned the motivation behind starting was to make shopping easier for consumers
with a central location at affordable rates. This is the mission. Recite this statement before every
meeting to ensure employees have a common understanding and work together in the best
interest of CanGos future. ABC Business Solution established a team to formulate business
strategy and strategic plan for CanGos future goals, where the company sees itself in five years,
objectives and results. CanGo had neither planning process; nor a structured organization that
identified the organization Mission, Vision nor the company Values. CanGo business operation
was operating in the red, this affected CanGo being able to grow the business, and to take on
other business ventures search as online gaming. CanGo planning process was negatively
impacted from lack of organization structure. CanGo was the leader of the fastest-growing
company in the Hudson Valley however; CanGo had no planning process to illustrate this
achievement.
Problem details:
From CanGo not having a Planning Process the organization risks its sustainability to
remain viable. In addition, CanGo also risks losing their customer base, which is most likely
their main source of income. Because CanGo is online sales business, they are susceptible to the
volatility of market place economy, and without an affective Planning Process in place the
sustainability of organization. These risks would make CanGo operations an item on the short
list of strategic planning issues, and stop CanGo from growing their business. CanGo lack of a
Strategic Plan is an issue because of the potential size of the impacts and the time prospect over
Resolution:
CanGo resolutions were changing their strategic planning issues into create a vision of
their future and the strategies needed to get there. CanGo needs to include its employees in the
planning of strategy and direction for the organization. Another strategy that CanGo may utilize
is a bottom up and top down communication approach to engage their employees in their
decision-making process. CanGo senior management should implement a process that welcomes
their employees ideals and suggestions, and created strategies that required innovation to
achieve goals. ABC Business Solutions identified areas for improvement and implemented a
Strategic Plan detailing critical elements of projects of CanGo needs to prioritize and utilize and
motivating employees to deliver their level best. When CanGo manager does not know their
staff, it can cause the company to fail and not be as strong as it could and should be. Anyone in
management should know his or her staff and employees very well. You can define an employee
as an individual who will work hard to achieve goals and objectives within a particular
organization/business. CanGo managers need to understand their employees, they need to know
their employees strengths and weaknesses, inform the employees what their expectations are for
them. CanGo management does not know their staff true potential and dear ability complete the
company goals. CanGo management does not understand the potential of their employees and
the value that comes from having employees work in a group environment.
Problem details:
When a manager knows his or her employees, it plays a huge role in motivating them to
deliver their very best capabilities. It also helps managers understand their needs and
expectations from their workplace; it also leads to better results and better productivity. In a
workplace where managers understand their employees well, there is hardly ever a problems and
Resolution:
CanGo can benefit by taking the time to talk to staff members, to get to know them.
Have staff trainings and lunch-ins to discuss what they do and do not like. Just by asking
employees what their strengths and weaknesses are to get a feel on what they know how to do
and do not.
industry. Some staff/employees are not able to adjust, as they should be, being flexible is part of
working in most organizations. When employees are not able to adjust, it can cause confusion
and conflict.
Problem details:
According to Brookins, M. (2004 para 2) Changes within an organization start with
key decision makers. When staff/employees are not able to adjust well to change, it causes
many problems. Problems that CanGo created from the lack efficient and effective of
communication are Poor Communication, lack of trust, feeling excluded, and self-interest.
CanGos poor communication has already made the employees feel as though they are
not a part of the decision-making process since they were not properly informed with details and
The lack of trust is when employees feel like they cannot trust their management team
because of the changes, and they can sometimes feel like they are going to lose their jobs.
Feeling excluded, comes into play, if management makes a sudden change, without getting their
staff / employees opinion on how they feel about it and makes them feel left out, and excluded
from the businesses decisions. Self-interest can occur when a company undergoes a big change
and some employees egos can interfere, which may cause the employees to resist change.
Resolution:
Of course, the staff can sometimes have a problem with change, but if CanGos Owner
give her employees a heads up and keep them informed with the change then the transition will
go smoother in the future. CanGo can involve their employees with the decisions, so they will
not feel left out, and they are more comfortable with a new change. So just by keeping, the
employees informed ahead of time and keeping them in the loop with the decisions their staff
and employees will soon adjust to the change and the staff impact on change will not be so bad.
We suggest that CanGo holds weekly meetings, followed by a monthly all hands meeting. The
minutes from the meetings should be stored on the companies shared drive so all employees can
refer to them at any time. The proposed meetings will allow everyone to be advised of the
ongoing business operations. We want to encourage CanGos owner to let the employees know
she has an open door policy. An open door policy will let the staff know that they can come to
her with any concerns, will help keep moral up, and improve employee performance. If CanGo
can implement these changes, it will turn around the communication between management and
employees.
him not to address any defenses when creating the online gaming proposal. Warren was more
concerned with the basic details and the profits that could be predicted.
Problem details:
Some of the keys to success when launching a digital platform are product quality,
competition pricing and fast delivery (Kerr, A. (2006). In order to provide those things to
CanGos customers the team members have to consider the cost involved and make sure the
company can afford to launch this platform while offering those keys mention. When submitting
a proposal, a defense for the possible cost increase and new cost should be addressed. CanGo
should be considering where the extra money would come from. We would need to look at their
financial documents in order to help them. Team let us start with the one balance sheet that is
available. It will show CanGos current assets, liabilities, and capital. We will be looking at a
detailing balance of the income and expenditure over the most recent period.
Resolution:
CanGo needs to be aware of the cost for system requirements and minimum and
maximum number of servers, along with the cost for an upload of the game software and
installation script. One significant cost when creating this digital platform is the amount of
bandwidth cost not only game traffic but also the associated downloads of patches and new game
After reviewing the Human Resources files none of the CanGo team members have any
background in the gaming industry. We are going to recommend that CanGo outsource for help.
They can start by hiring five people who are technical experts in gaming platforms. We can
advise them to seek out an artist, coders, QC personnel, a digital designer, and a programmer.
Before hiring a power digital team, we can develop a budget because this will add temporary
We took the time to look into companies like Telltale games, Sony, Plain Vanilla games,
GUNHO Online Entertainment, Super cell, Capybara Games, and King. The annual revenue
earned by these companies is impressive. The King company, who introduced the Candy Crush
Saga, showed 500 million downloads in 2014 (Kemp, K. (2016, July 13). That left them with an
estimate $1 million in daily revenue. That shows that if this is present correctly CanGos
their customers information and they need to be aware of the Federal Trade Commission Policy.
Problem details:
The lack of consumer online privacy can create legal and ethical issues (Eve M. Caudill,
Patrick E. Murphy (2000). We need to make the CanGo Team aware of these issues and provide
Resolution:
The privacy statement details how the company intends to use the personal information
gathered from their customers. Our research shows that the Consumer Online Privacy and
Disclosure Bill was introduced January 31, 2001, but did not pass. This bill would require the
Federal Trade Commission to enforce regulations that protect consumers personal information.
Although, the House and the Senate has not passed the Bill the Federal Trade Commission still
protects the consumer when the company in writing ensures to protect their rights for privacy
and safeguard their personal information. We did find cases where the FTC has brought legal
action against companies that failed to safeguard and the FTC have won 80% of the cases
Selling of the consumer information is not illegal here in the United States but CanGo
does need to understand that if they do so a policy has to be put out in place to notify their
customer base and give them an option to opt out of receiving any advertisements.
Conclusion
We the Team of ABC Business Solutions presented CanGo with illustrations, solutions,
analysis reports, and strategies that CanGo can implement, develop strategies, make a Strategic
Plain to attain their short-, medium-, and long-terms results, to improving their Strategic Plan on
a continual basis. If CanGo implement and follow the strategies ABC Business Solutions
presented to them, they will have the necessary strategies and strategic planning to become
sustainable and remain sustainable and profitable for the present and future of the organization.
With these strategies, CanGo can now start to plan for future and they have a vision on how to
grow their business operation implementing new ventures such as online gaming.
References
Kerr, A. (2006). The business and culture of digital games: Gamework and gameplay. Sage.
Martin. (2015, April 17). The Gaming Industry An Introduction. Retrieved July 14, 2016, from
https://www.cleverism.com/gaming-industry-introduction/
Wyatt, E. (2013, May 07). F.T.C. Warns Data Firms on Selling Information. Retrieved July 14,
2016, from http://mobile.nytimes.com/2013/05/08/business/ftc-warns-data-firms-on-
selling-information.html