Topics

Pro-active Monitoring of Multiple Networks and servers for ensuring a

problem free environment.
Monitoring includes - Routers, Switches, Firewall, etc.
Analyze the issue.
Escalate if necessary and also maintain constant communication with respective
team until the issue is resolved.
Get to the root cause, perform required troubleshooting
Monitoring various database plans and it's entities on SQL Server
Management Studio 2008.
Monitoring McAfee ePO console for various security operations.
Conducting regular inspections of the network and prepare result report for
the management.
Monitoring and troubleshooting (basic level) data backup software's
S

uch as Symantec, Veritas, Asigra, Attix.

Conducting Hardware checks on servers and sending the reports to the clients.
Experience on the following tools
Eventum Ticketing System (open source tool)
Opsview (Nagios),
Nimsoft monitoring tool
RMS monitoring tool HPSM Ticketing System tool.
Setting the severity for the tickets based on the incident and client priority
Generating various custom reports as per clients requirements
Capacity
Availability,
Service Generation etc.
Conduct daily checks on SQL clusters and SQL backups for the clients and
making sure that SLA is maintained.
Making use of IT management tools

Manage Engine It360 and Cacti

HP Openview
Cattools for addition and modifications of Servers/Network devices on
Monitoring platforms.
Installations, operating System
Maintained the up to date operating procedures inside the IT department
Maintained hardware and software record.
Worked with hardware and software dealers to confirm well-timed product
delivery
Configuring Routing Protocols
RIPv2
EIGRP
OSPF
BGP.
VLANs
VTP
STP
Configuring and Implementing of Access Control lists
(ACL).
Basic Knowledge of NAT and PAT
The primary responsibility of the ERP Implementation Consultant is
business analysis
Application
Design
Development
Integration and delivery
Application maintenance and support function for customer relationship
management applications and systems
Analyzes client requirements and organizational working processes to generate
ERP configuration specification
Sets up and configures ERP modules and integrates them within the
organizational platform
Performs ERP software quality and performance reviews; delivers application
training sessions to clients.
Identifies, quantifies and manages issues impacting on project delivery

Monitors and measures client satisfaction, ensuring quality of own deliverables

and those of team
Works with client to determine handover process to ensure skills transfer,
sustainability of results and appropriate knowledge capture
Applies knowledge, tools and technical expertise as evidenced by the creation of
noted value to clients, that is tailored to their specific needs

Knowledge

Hand On Experience

Expert

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert

One year Six Months

Expert

One year Six Months

Expert

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert
Expert
Expert
Expert
Expert
Expert

One
One
One
One
One
One

Expert

One year Six Months

Expert
Expert
Expert
Expert

One
One
One
One

Expert
Expert

One year Six Months

One year Six Months

year
year
year
year
year
year

year
year
year
year

Six
Six
Six
Six
Six
Six

Six
Six
Six
Six

Months
Months
Months
Months
Months
Months

Months
Months
Months
Months

Expert
Expert

One year Six Months

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert
Basic
Basic
Basic
Basic
Basic
Basic
Basic
Basic

One year Six Months

Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Two Year

Basic
Basic

Two Year
Two Year

Expert
Expert
Expert
Expert
Expert

Till
Till
Till
Till
Till

Expert

Till Date

Expert

Till Date

Expert

Till Date

Expert

Till Date

Expert

Till Date

Date
Date
Date
Date
Date

Expert

Till Date

Expert

Till Date

Expert

Till Date

Topics
Pro-active Monitoring of Multiple Networks and servers for ensuring a problem free
environment.
Monitoring includes - Routers, Switches, Firewall, etc.
Analyze the issue.
Escalate if necessary and also maintain constant communication with respective team until
the issue is resolved.
Get to the root cause, perform required troubleshooting
Monitoring various database plans and it's entities on SQL Server Management Studio
2008.
Monitoring McAfee ePO console for various security operations.
Conducting regular inspections of the network and prepare result report for the
management.
Monitoring and troubleshooting (basic level) data backup software's
Such as Symantec, Veritas, Asigra, Attix.
Conducting Hardware checks on servers and sending the reports to the clients.
Experience on the following tools
Eventum Ticketing System (open source tool)
Opsview (Nagios),
Nimsoft monitoring tool
RMS monitoring tool HPSM Ticketing System tool.
Setting the severity for the tickets based on the incident and client priority
Generating various custom reports as per clients requirements
Capacity
Availability,
Service Generation etc.
Conduct daily checks on SQL clusters and SQL backups for the clients and making sure
that SLA is maintained.
Making use of IT management tools
Manage Engine It360 and Cacti
HP Openview
Cattools for addition and modifications of Servers/Network devices on Monitoring platforms.
Installations, operating System

Maintained the up to date operating procedures inside the IT department

Maintained hardware and software record.
Worked with hardware and software dealers to confirm well-timed product delivery
Configuring Routing Protocols
RIPv2
EIGRP
OSPF
BGP.
VLANs
VTP
STP
Configuring and Implementing of Access Control lists (ACL).
Basic Knowledge of NAT and PAT
The primary responsibility of the ERP Implementation Consultant is business analysis
Application
Design
Development
Integration and delivery
Application maintenance and support function for customer relationship management
applications and systems
Analyzes client requirements and organizational working processes to generate ERP
configuration specification
Sets up and configures ERP modules and integrates them within the organizational
platform
Performs ERP software quality and performance reviews; delivers application training
sessions to clients.
Identifies, quantifies and manages issues impacting on project delivery
Monitors and measures client satisfaction, ensuring quality of own deliverables and those of
team
Works with client to determine handover process to ensure skills transfer, sustainability of
results and appropriate knowledge capture
Applies knowledge, tools and technical expertise as evidenced by the creation of noted value
to clients, that is tailored to their specific needs

Knowledge
Expert

Hand On Experience
One year Six Months

Expert
Expert
Expert

One year Six Months

One year Six Months
One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert

One year Six Months

Expert

One year Six Months

Expert

One year Six Months

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert

One
One
One
One
One
One
One
One
One
One
One

Expert

One year Six Months

Expert

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Expert

One year Six Months

year
year
year
year
year
year
year
year
year
year
year

Six
Six
Six
Six
Six
Six
Six
Six
Six
Six
Six

Months
Months
Months
Months
Months
Months
Months
Months
Months
Months
Months

Expert

One year Six Months

Expert
Expert

One year Six Months

One year Six Months

Basic
Basic
Basic
Basic
Basic
Basic
Basic
Basic
Basic
Basic
Expert

Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Two Year
Till Date

Expert
Expert
Expert
Expert
Expert

Till
Till
Till
Till
Till

Expert

Till Date

Expert

Till Date

Expert

Till Date

Expert
Expert

Till Date
Till Date

Expert

Till Date

Expert

Till Date

Date
Date
Date
Date
Date