Fargo, ND 58102 November 28, 2016 Department of English North Dakota State University NDSU, Dept. 2320 P.O. Box 6050 Fargo, ND 58108-6050 Dear Assessment Committee, This semester I have learned how to write professionally in the business field. An electronic portfolio is required to display our writing assignments that we have completed through English 320: Business and Professional Writing for Fall 2016. The writing assignments included professional emails, a memo, resume, cover letter, professional blog, group work activity report, and a group proposal. I will explain how the work in this portfolio shows that I have written in variety of genres and contexts, and how I have integrated the knowledge and ideas in the documents. Our assignments included writing four kinds of papers using a variety of genres and contexts that we covered through the class. The first assignment was to compose two professional emails as both sender and responder. We were required to write as a professional to communicate clearly and efficiently through formal writing. In this assignment, it was important to negotiate as a business owner. In addition, it was essential to find a balance in apologizing for mistakes in order to keep up image of the business. It was also important to keep the business partners happy as to continue future business with them. For the third assignment, the required writing is almost similar to the first assignment. In the third assignment, I wrote professional blogs while controlling the tone of the writing so that the blog readers will enjoy. This required demonstrating my understanding of the values, interests and ongoing discussion in my field. Since it is a blog, we were to write informally and used APA style to cite. I added some interesting photos to attract people, while using techniques such as changing formats and hyperlinks to make it more attractive and useful for reader to know what the writer is emphasizing. The second assignment was to produce a job packet that consists of a memo, a resume, and a cover letter. I learned how to write an American resume because every country has different tips and styles of writing it due to cultural contexts. For an example, the resume doesn't include photo pictures in the United States. From the guest speakers presentation, I learned that knowing how to write a resume in a different country is important. This job packet required writing formally and professionally as a student looking for a job or an internship in United States. The fourth assignment was a group proposal, which consisted of a group activity report, group marketing proposal, and individual evaluation memo in a formal writing style. The purpose of the group work activity was to provide detailed self-evaluation and reflection for the supervisors. Also, it allowed professionals to influence the decisions of their supervisors. To write a formal proposal, we followed the proposal format and analyzed the surveys we collected. To explain benefits, we learned the difference of hard and soft benefits. We made each of the sections clear for the proposal to make it easy to understand for the readers. Individual evaluation of the group-
marketing proposal is required to follow professional memo form.
I have integrated knowledge and ideas through various writings from each of the assignments. Professional business email required ideas to expand the content for the email to make it easier for the reader to understand. The job packet required research about the companies for the memo. The memo required analysis and made it easier to understand for the readers. We also made a table to compare what the mission statements reveal about company values. The professional blog required the most research among all the assignments. We had 4 topics such as an explanation of your field, a news analysis, an ethical reflection, and a description of intercultural communication matters in your field. Each topic required background information for the reader to understand and use of tone and style that is appropriate for the audience was very important. I gathered information from online sources and used the knowledge that I learned throughout the search. Also, responding to the readers comments required me to search for facts to support the blog. For the group proposal, I was in charge of the survey, benefits, and cost. Analyzing the result from surveys we have collected made it easier to understand what we need to modify in the marketing proposal. Furthermore, for the benefits and cost section, I did many searches online to support both statements. For overall assignments, the textbook Technical Communication Today guided me to write professionally. The textbook made it easy to synthesize the information that I have found through the web searches. As you will see, my writing skills have improved and become more professional from unit one to unit four. Throughout the semester I was able to learn skills that I am able to utilize long after I graduate from college. Not only did I learn skills and grow as a writer, I was also able to build skills that I already have obtained and make them stronger. Sincerely, Mami Kuwahara
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