LINDSAY FLETCHER

CAREER OBJECTIVE
To obtain a position in Human Resources that will enable me to utilize the skills
obtained through education and work experience.
EDUCATION
Fanshawe College, London, ON
Business-Human Resources 2 yr Diploma, Sept. 2016-present
Graduate April 2018
Medix School, London, ON
Medical Office Assistant Diploma, December, 2003
-Honours graduate
-Perfect attendance on externship
Lord Dorchester Secondary School, Dorchester, ON
Ontario Secondary School Diploma, June 2001
-awarded Aiming for the Top tuition scholarship.
-Math and Chemistry Awards, Grade 11.
SKILLS
Medical Transcription
Excellent knowledge of union collective agreements
Excellent knowledge of, Medical Terminology, and Medical records management
Keyboarding speed is 68 wpm
Proven to be a quick learner
Ability to work independently or as a valued team member
Known as a very accurate worker
Advanced Excel and Word skills
Excellent knowledge of Cerner, Novell, Workbrain, Acuity Plus, Filemaker Pro
for Mac, Muse and Groupwise
Attend work on a regular basis
ACHIEVEMENTS
Volunteer for various Childrens hospital events throughout the year
(2011-present
Volunteer for Scouts and Evening of Sharing (Benefit Show)
Volunteer as the Social committee liaison for the board of directors in my
co-op (2016)
Chair of the social committee for my co-op (2014 and 2015)

1603 Huron St.

London, ON N5V 3A4
226-700-0174
lindsay_smaill@yahoo.ca

WORK EXPERIENCE
LHSC-Staffing, Scheduling, and Timekeeping
Sept. 2011- Present
Staffing Clerk for NICU
Enter automated time keeping very accurately in Workbrain
Meet monthly deadlines for workload measurement entries
Keep schedules accurate with vacations, overtime, sick time and LOA.
Staff scheduling in all areas with the needs of the department
Able to prioritize my work in a constant changing work environment
Manage multiple timekeeping tasks with constant interruptions
Work closely with Human Resources and the Leadership team
Excellent knowledge of ONA, and COPE collective agreements
LHSC-Day Surgery/Pre-admission/PACU/Staffing Mar. 2004-Sept. 2011
Unit Clerk (cross-trained)
Data entry
Patient registration
Extensive telephone
Chart preparation
Prepping patients for the nurses
Entering accurate data in Workbrain so co-workers are paid correctly
Covering sick calls and vacation time
Making sure the time book and assignment sheets are accurate
Cardiac Fitness Institute
Sept. 2009-Mar. 2010
Medical Secretary (Temp full-time)
Scheduling and rescheduling appointments
Arranging other diagnostic tests that the Dr. orders
Daily records management(pulling and filing)
Mailing reports to doctors, and appointment notices to patients
Extensive multi-line telephone
Patient Registration
Data entry with Filemaker Pro for mac(very accurate)
Organize the flow of the clinic
Open and close clinic
Retrieving and returning messages daily
Preparing charts for each patient

1603 Huron St.

London, ON N5V 3A4
226-700-0174
lindsay_smaill@yahoo.ca