Checking in at an

airport check-in machine

Checking in at an airport check-in machine

Would you like to check in for your flight at the airport?
Then why not use the Lufthansa check-in machines? You
will be able to obtain boarding passes for yourself and any
travelling companions quickly and conveniently at these
whether you are travelling with or without baggage.
On the following pages we will once again describe how
easy it is to check in.

Contents
page 2 Easy check-in
page 3 Selecting another ticket
page 4 Changing your seat
page 5 Adding travelling companions
page 6 Adding your frequent flyer card
page 7 Upgrading to a higher travel class
page 8 Changing your flight
page 9 Checking in for your return flight
page 10 Entering entry/visa details
page 11 Irregularities
page 11 Checking in with infants

Checking in at an
airport check-in machine

Easy check-in

Identify yourself simply by means of your

name and booking code, scan your
machine-readable passport or use your
EC, frequent flyer or credit card.

Check if your travel details are correct and

confirm this with Issue boarding pass.

Take your boarding pass.

Checking in at an
airport check-in machine

Easy Check-in

Simply hand in your baggage at the baggage

drop-off counter.

Selecting another ticket

If several airline tickets are available, these are displayed in the summary.
Please select the relevant flight.
Check if your travel details are correct and
confirm with Issue boarding pass.

Checking in at an
airport check-in machine

Changing your seat

Would you like to choose your own seat?

Touch Change seat.

Touch a vacant seat on the screen.

 heck if your travel details are correct and

C
confirm with Issue boarding pass.

Checking in at an
airport check-in machine

Adding travelling companions

If you are travelling with other people, you can check them in as well. There is just one
condition: you must all be booked on the same flight on the same day.
After identification, touch Check-in
additional passenger.

Identify your travelling companion by means

of the booking code, by EC, frequent flyer
or credit card or by scanning your machinereadable passport.
If you wish to add several travelling
companions, repeat the process.

Issue the boarding passes.

Checking in at an
airport check-in machine

Adding your frequent flyer card

Would you like to add a frequent flyer card to your travel details?

Touch Add Frequent Flyer Card.

Enter your card

Check if your travel details are correct and

confirm with Issue boarding pass.

Checking in at an
airport check-in machine

Upgrading to a higher travel class

How to redeem your accrued Miles & More award miles for an upgrade to the next highest
class of travel:
Touch Upgrade against miles.

Select your upgrade.

 ow check your travel details and confirm
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with Issue boarding pass.
Please note: the Upgrade against miles
option only appears if, for example:
your Miles & More card number has been
stored;
you are travelling alone;
you are not already travelling in the
highest class.

Checking in at an
airport check-in machine

Changing your flight

Would you like to take a flight other than the one for which you have already checked in?

Touch Change flight.

Now you will be shown details of the possible

flights for the next 23 hours. Choose a flight
from the list provided.

Checking in at an
airport check-in machine

Checking in for your return flight

If you have booked an outbound and return flight and your return flight takes place within
the next 23 hours, you can also check in for this flight.
If you do not wish to check in for your return
flight, touch No check-in for return flight.

Checking in at an
airport check-in machine

Entering entry/visa information

If you are checking in for a long-haul flight, you can enter your entry information immediately.

Identify yourself and then just touch

Continue. The system now checks whether
you have to provide further information for
entry into your destination country.
If further documentation is required, please
place your passport on the scanner.

Now select your type of visa. If you already

have a visa, please scan this too or type in
the document number via the screen.

Now verify your travel details and confirm

with Issue boarding pass.

10

Checking in at an
airport check-in machine

Irregularities

If you are unable to check in for your

booked flight because it has been cancelled,
for example, you will be informed once you
have entered identification details. An alternative flight will also be suggested to you.
If you choose to accept this, simply touch
Continue so that you are able to issue
your boarding pass.

Checking in with infants

If you are travelling with a baby or toddler,

this will be shown in your summary.

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