PMP Focus Area Test - Professional and Social Responsibility Practice Questions-Answer Key and Explanations

12/18/2015
PMPExamPrep:Questions,Answers&Explanations,2013EditionBooks24x7
PMPFocusAreaTestProfessionalandSocialResponsibilityPracticeQuestionsAnswer
KeyandExplanations
PMPExamPrep:Questions,Answers&Explanations,2013Edition
byChristopherScordo
SSILogic2013Citation
Recommend?
TestQuestions
1. Youhavejustinitiatedaprojecttoestablishwindmillsinadevelopingcountry.Tocelebratethe
initiationoftheproject,thecustomersarrangedapartyinwhichakeycustomerofferedvaluables
toallofyourprojectteammembersincludingyourselfwitharequesttocompletetheproject
soonerthantheactualfinishdate.Whatshouldyoudo?
A. Accepttheofferandagreetofinishtheprojectearly
B. Rejecttheofferbecauseitviolatesthecodeofethicsandprofessionalconduct
C. Accepttheofferbutrefusetocompletetheprojectearly
D. Rejecttheofferanddonotcommunicatewiththatcustomer
2. Youoverlookedahighlevelriskinaninsuranceprojectandfailedtodocumentitintheproject
charter.Iftheriskshowsupduringtheplanningphase,whatshouldbeyourresponseasaproject
manager?
A. Taketheresponsibilityandevaluatetheimpact
B. Callacustomermeetingtoinformthemthatriskhasoccurred
C. Escalatetothesponsorforadvice
D. Developtheriskresponseplanandcommunicatetotheteam
3. Youhaverecentlystartedworkingasaprojectmanagerforapublicschoolconstructionproject.
Youranalysisshowsthatthecostestimatefortheprojectseemstobeunreasonableanditcould
takeatleast25%moretocompletetheproject.Whatshouldyoudoifyoursponsorwantsto
carryouttheprojectwithanotherprojectmanagerincaseyourefusetoacceptit?
A. Conductacustomerfocusmeetingtoexplainthefacts
B. Resignfromtheprojectandletthesponsorassignnewprojectmanager
C. Submitdetailedfactstothesupervisorsupportingyourargument
D. Continuewiththeprojectanddocumentthelimitedbudgetasaconstraint
4. Youhaverecentlystartedworkingasaprojectmanagerforahealthinsuranceportaldevelopment
project.Theprojectsponsortellsyouthatduetothecriticalnatureoftheprojecttheworkmust
startimmediatelyandcompleteintwoweeks.Basedontheinstructions,youhavestarted
documentingmajorconstraintsandassumptionstoperformtheprojectfeasibilitystudy.What
shouldyoudoifyouareabletoprepareonlythehighlevelfeasibilitystudyinthegiventime
frame?
A. Conductthestakeholdermeetingtoevaluateotheroptions
B. Escalatethisissuetothesponsorandexplaintheneedformoredetailedstudy
C. Submitthehighlevelstudyandstartmakingplanstopreparethecharter
D. Submitthehighlevelstudyandscheduleadetailedstudyintheplanningphase
5. Dannyhasbeenworkingasaprojectmanagerforacompanywhichprovidesoutsourcingservices
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tobanks.Recently,hehassentaproposaltoalocalbankinresponsetoabidforadata
warehouseprojectinwhichhiscompanylacksexpertise.Althoughhiscompanylacksexpertise,it
hasgoodworkingrelationshipwiththebankinallotherprojects.Whichofthefollowingstatements
iscorrectconsideringtheproposalthatDannysubmitted?
A. DannyhasnotviolatedthePMIcodeofethicsandprofessionalconduct
B. DannyhasviolatedthecompanypolicybutnotthePMIcode
C. DannyhasviolatedtheprocurementcodebutnotthePMIcode
D. DannyhasviolatedthePMIcodeofethicsandprofessionalconduct
6. Inasoftwaredevelopmentproject,Debby,theprojectmanagercompleteddevelopingacharter
andidentificationofstakeholders.Sincemultiplecontractsareinvolvedintheproject,Debbyhas
collectedproprietaryinformationfromvendorsduringtheplanningprocesstodecideonthe
contract.WhatshouldDebbydowhenafunctionalmanagerfromthesameorganizationwantsto
seethisinformation?
A. Denytherequestasthemanagerisnotpartoftheproject
B. Accepttherequestasthemanagerbelongstothesameorganization
C. Denytherequesttoprotecttheconfidentialityoftheinformation
D. Accepttherequestbutcautionthemanagertomaintainconfidentiality
7. Youareresponsiblefordevelopinghighlevelrisks,assumptions,andconstraintsforyourproject.
Youmeetwithexpertsinyourorganizationandunderstandvariousrisksintheproject.However,
younoticeasignificantrisktotheprojectbasedonthehistoricaldatafromapreviousproject
aboutwhichnobodyisawareof.Whatshouldyoudotocontinuetheproject?
A. Donotdocumenttheriskasitisbasedonpastdata
B. Documentbutmakeitalowlevelrisk
C. Documentandmakeitahighlevelrisk
D. Donotdocumenttherisksincenobodyknowsaboutit
8. Youareusingtheoneononeinterviewtechniquetogatherhighlevelrisks,assumptions,and
constraintsinaninfrastructuredevelopmentprojecttosetupabank.Duringtheinterviewprocess
akeystakeholdertellsyouthattheprojectmightendupinfailureduetolackofsupportfromthe
localpeople.Whatshouldyoudointhissituation?
A. Escalatestakeholder'scommentstothesponsorforhisadvice
B. Investigatethereasonsbehindstakeholder'scomments
C. Documentstakeholder'scommentsandcontinuewiththeproject
D. Ignorestakeholder'scommentsandcontinuewiththeproject
9. Youhavestartedaprojecttoestablisharailroadbetweentwoneighboringcities.Thestateagency
thatsponsorsthisprojectisverymuchcommittedtocompletethisprojectontimeandwithin
budget.Tosupporttheagency'sintention,youhavecompletedthecharterandstartedidentifying
stakeholderswhowouldsupporttheproject.Youwouldliketogatherasmanystakeholdersas
possibletosuccessfullycompletethisprojectandmoveontotheplanningphase.Whatshoulda
projectmanagerdowhileidentifyingstakeholdersinaproject?
A. Notifythenegativestakeholderstotalktothesponsor
B. Identifypositivestakeholdersandeliminatenegativestakeholderstogather
maximumsupportfortheproject
C. Identifypositivestakeholdersandrequestnegativestakeholderstobeoutofthe
project
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D. Identifyboththepositiveandnegativestakeholdersandaddresstheirconcerns
10. Duetoshortageofresources,aprojectmanagerhasmadeadecisionina3yearconstruction
projecttodevelopapartialworkbreakdownstructure(WBS)inthebeginningoftheplanning
phase.TheWBSwillbeexpandedasmoreinformationisknowninthenearterm.Whatshouldthe
projectmanagerdoifakeyresourcecriticizesherdecisiontodevelopthepartialWBS?
A. Ignoretheresource'scomments
B. Removetheresourcefromtheproject
C. Redevelopthecompleteworkbreakdownstructureforall3years
D. ExplaintotheresourceabouttheRollingwaveplanning
11. Youareusingparametricestimatingtechniquestoestimatecostsforeachactivityandthetotal
budgetinyourproject.However,aprojectmanagerwhoisacolleagueofyoutellsyoutobumpup
eachestimateby20%toaccountforanyunknownrisksandsubmitthatasatotalbudgetforthe
customers.Whatshouldyoudo?
A. Donotinflatetheestimate
B. Informthecustomerandtheninflatetheestimate
C. Inflatetheestimatefirstandinformthecustomer
D. Inflatetheestimatebutdonotinformthecustomer
12. Twoofyourteammembersareinconstantargumentwitheachotheronworkassignments.Dueto
theirattitude,theprojectisgettingdelayedandpressureisbuildingonotherteammembers.What
shouldyoudo?
A. Issueamemo
B. Meetwiththemtounderstandtheirconcerns
C. Informtheconcernedfunctionalmanager
D. Replacetheteammembers
13. Afterseveralbrainstormingsessionswithcustomers,Kurtestablishedvariousprojectdeliverables
inanITproject.Twoweekslater,Whilereviewingtheplan,Kurtidentifiestwosimilardeliverables
anddeterminestomergebothofthemintoasingledeliverable.WhatshouldKurtdonext?
A. Mergethedeliverablesandinformthecustomer
B. Submittheneedtomergetothecustomer
C. Mergethedeliverablesbutdonotinformthecustomer
D. Mergethedeliverablesbutdonotupdatetheprojectmanagementplan
14. ThemanagementofaretailbusinessunithasjustassignedMariotocomparemultipleprojects
andselectabestprojectthatwillproducemostvaluefortheunit.AlthoughMariohasbeen
workingasaprojectmanagerforalongtime,hehasaverylimitedknowledgeandunderstanding
ontheprojectselectionmethods.WhatshouldbethefirstcourseofactionfromMariointhis
scenario?
A. Selectthebestprojectwithwhateverknowledgehepossess
B. Refusetotaketheassignment
C. Obtainexpert'sjudgmenttohelpselecttheproject
D. Informthemanagementaboutlackofknowledgeonprojectselectionmethods
15. Youarehiredbyacompanytoworkasaprojectmanagerinaforeigncountry.Youdiscoverthat
youmustpaykickbackstotheofficialstogetlicensesinyourproject.Whatshouldyoudo?
A. Offerkickbacksbutinformyourmanagement
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B. Resignfromtheproject
C. Offerkickbacksbutdocumentintheprojectcostmanagementplan
D. Refusetopaykickbacks
16. Jackiscurrentlyidentifyingstakeholdersinhisautomobileproject.Whiletalkingtohissenior
manager,Jacklearnsthatoneofthekeystakeholders,whoheidentifiedinhisproject,isso
influentialthathewasabletodismissanITprojectbeforemovingintotheplanningphase.What
shouldJackdowithsuchinfluentialstakeholders?
A. Getanapprovalfromsponsortoeliminatethemfromtheproject
B. Involvethemfromthebeginningoftheprojectandmanagethemclosely
C. Providelimitedaccesstoprojectinformationcomparedtootherstakeholders
D. Providemoreaccesstoprojectinformationcomparedtootherstakeholders
17. Whileconductinginterviewsforaprojectmanagerpositionyouhappentoseeyourclassmatein
thelistofprospectivecandidates.Whatwouldyoudoimmediately?
A. Encourageyourclassmatebyofferingsometips
B. Resignfromtheinterviewpanel
C. Removeyourclassmatefromthelist
D. Informtheinterviewpaneloftherelationship
18. Whiletalkingtoyouroneofyourteamleadersyoudiscoverthathewasinconstantcriticismfrom
ateammemberabouttheallocationoftasks.Theteamleaderalsoindicatesthatthespecific
teammemberalsodelaysmanytaskscausingdelaysintheprojectschedule.Whatactionshould
youtakeasaprojectmanager?
A. Conductameetingwiththesponsor,teamleader,andtheteammember
B. Approachtheteammemberandunderstandhispointofview
C. Replacetheteammember
D. Directyourteamleadertoissueamemo
19. WhatshouldyoudoasaseniorprojectmanagerifthePMPcertificationclaimedbyarecently
recruitedprojectmanagerdoesnotappearinthePMIwebsite?
A. Adviseyournewrecruittocompletehiscertification
B. ReporttothePMI
C. Reporttothesponsor
D. Requestmoreinformationfromthenewrecruit
20. YouhaverecentlyacquiredaprojectfromaPMPcertifiedprojectmanager,whohasbeen
removedfromtheprojectduetoincompetencyandlackofskills.Whenyouhappentomeethim
outsideyourbuilding,hestartedrebukingyoufortakinghisproject.Heevengoessofarasto
suggestthatyourreligionplaysapartinyourselectionbythemanagement.Whatshouldyoudo
FIRST?
A. Reporttothecustomer
B. Donothing
C. ReporttothePolice
D. ReporttoProjectManagementInstitute(PMI)
21. Inamanufacturingproject,youhaverequestedbidstoprocurestainlesssteelproducts.But,your
sponsorinsistsyoutoconductbidderconferencesbeforeselectingsellers.Whatmandatory
standardinPMIcodeofethicsandprofessionalconductwouldbesatisfiedbyconductingbidder
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conferences?
A. Honesty
B. Respect
C. Responsibility
D. Fairness
22. Youareusingjointapplicationdevelopment(JAD)sessionsinasoftwaredevelopmentprojectto
collectproductrequirementsfromstakeholders.Whichofthefollowingmandatorystandardinthe
PMIcodeofethicsandprofessionalconductisfulfilledwithJADsessionswhilegathering
requirements?
A. Honesty
B. Fairness
C. Responsibility
D. Respect
23. Afunctionalmanagerinyourorganizationhasrecentlyfiledacomplaintagainstajuniorproject
managerregardinghisprojectmanagementcertification.Thefunctionalmanagerclaimsthatthe
PMPcertificationclaimedbythejuniorprojectmanagerisfalseandneedstobeverified.What
shouldbeyourresponseasaseniorprojectmanager?
A. ReporttoPMI
B. Suspendthejuniorprojectmanager
C. Askyourprojectmanagertoprovideevidenceforhis/herPMPcertification
D. Askyourfunctionalmanagertoprovideevidenceforhisargument
24. Whileconductingabrainstormingsessiontoidentifystakeholders,aprocessmanagerdisagrees
withyouonadecisionyouhavemaderegardingtheinfluenceandimpactofeachstakeholderon
theproject.Heevenmakessomecommentsagainstyouinfrontofotherstakeholders.Asa
seniorprojectmanagerwhatshouldbeyourimmediateresponse?
A. Donothinginthemeetingbutlaterescalatethisissuetothesponsor
B. Takethehelpofotherstakeholdersandpresentyourargument
C. Proposeanimmediatemeetingbetweenthetwoofyoutoresolvethedifferences
D. Removetheprocessmanagerfromtheproject
25. Whichofthefollowinghasbeenidentifiedasoneofthesinglebiggestreasonsforprojectsuccess
orfailure?
A. Communication
B. Scope
C. Costs
D. Schedule
26. Youhavegivenachemicalmanufacturingprojectthatcouldpotentiallycontaminatetheground
waterintheneighboringresidentialcommunity.Afterdetailedanalysis,youlearnthattheimpact
couldbesevereoverlongrun.IfthesponsoroftheprojectwantstocompletethisprojectPMP
FocusAreaTest:ProfessionalandSoassoonaspossible,beingaseniorprojectmanagement
practitioneryoumust:
A. Undertaketheprojectbutnotinformtheresidents
B. Refusetotakeuptheproject
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C. Supportthesponsor
D. Undertaketheprojectbutinformtheresidents
27. Youareworkinginasoftwaredevelopmentprojectinwhichspecializedresourcesarerequiredto
performsometasks.Youestimatethattheseresourceswillberequiredduringtheexecuting
phaseoftheproject.However,yourestimationfailstoaccountforthefactthattheseresources
willbeavailableforonlylimitedhoursintheexecutingphase.Whatshouldyoudotomake
schedulechangesbasedonthelimitedavailability?
A. Communicatetocustomersandupdatethebaseline
B. Updatetheprojectschedule
C. Updatetheschedulebaseline
D. Performanimpactanalysis
28. Aprojectmanagerhascompletedidentificationofstakeholdersandstartedplanningforaflow
instrumentsinstallationprojectinahospital.Whiledevelopingtheprojectmanagementplan,a
teammemberindicatesthatastakeholderintheXRaydepartmentismissingfromthe
stakeholder'slist.WhichofthefollowingstatementsindicatetheBESTresponsefromtheproject
manager?
A. Authenticatetheinformationfromtheteammember
B. Includeandinvolvethestakeholderimmediately
C. Itistoolatetoinvolveastakeholderintheplanning,soignorethestakeholder
D. Waituntiltheexecutionphasetoinvolvethenewstakeholder
29. Whilegatheringhighlevelbusinessrequirementsforasoftwaredevelopmentprojectusing
facilitatedsessions,oneofyourcustomersproposesarequirementwhichmaynotbepossible
duetotechnologicallimitations.Ifthecustomerinsistsontherequirementwhatshouldyoudo?
A. Youshouldnotdocumenttherequirement
B. Youshoulddocumenttherequirementandincludeitasarisk
C. Youshouldlistentothecustomerandunderstandhisviewpoint
D. Youshoulddocumenttherequirementtomeetcustomerexpectations
30. YouhavejuststartedleadingaWorldbankhealthcaredevelopmentprojectinandeveloping
countryinwhichitiscustomarytoofferlunchwhenaprojectisinitiated.Although,yourteam
membersarewillingtoaccepttheoffer,youdecidetorefusetheoffersinceyouarewellaware
thatthePMI'scodeofethicsandprofessionalconductdoesnotallowtotakegifts.Whichofthe
followingstatementsareTRUEconsideringyourdecision?
A. Yourdecisioniswrongbecauseyoushouldobeythenormsandcustomsofothers
aslongasyoudonotfavorthem
B. Yourdecisioniscorrectbecauseyouareengagingyourselfinunethicalbehaviorby
acceptingthelunch
C. YourdecisioniscorrectbecauseyouarefollowingthePMI'scodeofethicsand
professionalconduct
D. Yourdecisioniswrongbecauseconductrulesonlyapplytolocalprojectsnot
internationalprojects
Answers
1. BSincethestakeholdermadearequestbyofferinggifts,youshouldrefusetheoffer.ThePMI'scodeof
ethicsandprofessionalconductindicatesthataprojectmanagershouldneverengageinunfairness.
Favoringoneormorecustomersbytakinggiftsisnotallowed.Thus,youshouldrejecttheofferbecauseit
violatesthecodeofethicsandprofessionalconduct.Notcommunicatingwithonecustomercould
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deterioratetherelationshipswithothercustomersaswell.Ifitiscustomaryinthatcountrytooffergifts,you
mighttakeitwithoutagreeingtocustomer'srequest.[PMIcodeofEthicsandProfessionalresponsibility,
Page3][Prof.Responsibility]
2. AAccordingtothePMIcodeofethicsandprofessionalconduct,projectmanagersmusttakethe
ownershipofthedecisionstheymakeorfailtomake.Thus,youshouldtaketheresponsibilityandevaluate
theimpactfirst.Ariskresponseplanshouldbedevelopedonlyafterevaluatingtheimpact.Callinga
customermeetingcannotgetridoftherisk.Youshouldescalatetothesponsoronlyiftheriskisbeyond
yourcontrol.[PMIcodeofEthicsandProfessionalresponsibility,Page2][Prof.Responsibility]
3. CProjectmanagershaveresponsibilitytopresenttruthfulandaccurateinformationregardingcosts,
schedules,andresources.So,youmustsubmitthefactsthatsubstantiateyourargument.Ifyourargument
iscorrect,thenthesponsormightagreewithyou.Talkingtocustomersisnotappropriate.Continuingthe
projectwillmaketheprojectfail.Itisinappropriatetoresignfromtheprojectwithoutpresentingthefacts.
[PMIcodeofEthicsandProfessionalresponsibility,Page3][Prof.Responsibility]
4. BDevelopingadetailedfeasibilitystudyisessentialtoinitiateaproject.Ifeffortsarenotmadeinitiallyto
justifywhetherornottheprojectisworththerequiredinvestment,itcouldresultinprojectfailure.Itisalso
theresponsibilityoftheprojectmanagertoprovideaccurateandcompleteinformationinregardtothe
feasibilityofanyproject.Thus,youmustescalatetheissuetothesponsorandexplaintheneedformore
detailedstudy.Sincetheprojectinitiationdependsonthefeasibilityoftheproject,thereportcannotbe
preparedintheprojectplanningphase.Conductingstakeholdermeetingisaninvalidchoicebecausethe
stakeholdersarenotselectedyettoconductameeting.[PMIcodeofEthicsandProfessional
responsibility,Page2][Prof.Responsibility]
5. DOneofthemandatorystandardsforaprojectmanageristomaintainresponsibilityandbidonlysuch
projectswherehis/hercompanyhasexpertiseandskills.SinceDannybidforaprojectinwhichhis
companylacksexperience,heviolatedthePMIcodeofethicsandprofessionalconduct.Thereisno
procurementcodeinprojectmanagement.[PMIcodeofEthicsandProfessionalresponsibility,Page2]
[Prof.Responsibility]
6. CItistheresponsibilityoftheprojectmanagertomaintaintheconfidentialityoftheprotectedor
proprietaryinformationinaproject.Aprojectmanagershouldprovidetheconfidentialinformationonlytothe
vendorevaluationcommitteeorwhoeverisinvolvedintheevaluationprocessandalsotothesponsor.
He/shemustnotprovidethisinformationtoanyotheremployeeswithintheorganizationorwithinthe
project.[PMIcodeofEthicsandProfessionalresponsibility,Page2][Prof.Responsibility]
7. CAsaprojectmanageryouhavearesponsibilitytodiscloseaccurateinformationtoallproject
stakeholdershonestly.Projectmanagersmustnotengageindocumentingfalseinformationormisleading
information.Thus,youmustdocumentitasahighlevelrisk.Eventhoughtheriskisbasedonpastdata,it
mustbedocumentedbecausetheriskscouldalsobeidentifiedfromthepastdata.Documentingasalow
levelriskisamisleadingactandaprojectmanagermustnotdothat.[PMIcodeofEthicsandProfessional
8. BYoumustdocumentthecommentsfromthestakeholderinthiscase.However,youshouldnotcontinue
theprojectunlessyouknowthereasonsbehindhiscomments.Thesponsormightaskyoutoinvestigate
thereasons,soescalatingstakeholder'scommentstothesponsormaynotyieldanything.Ignoring
stakeholder'scommentsisnotadvisable.Thus,'Investigatethereasonsbehindthestakeholder's
comments'istheCORRECTstep.[PMIcodeofEthicsandProfessionalresponsibility,Page4][Prof.
Responsibility]
9. DProjectstakeholdersarepeople,organizations,orgroupswhoseinterestsarepositivelyornegatively
impactedbytheproject.Aprojectmanagermustidentifyboththepositiveandnegativestakeholdersfor
successfulcompletionoftheproject.Eliminatingthenegativestakeholdersorkeepingthemawayfromthe
projectwilljeopardizetheobjectivesoftheprojectandcausetheprojecttofail.Oneofthemandatory
standardsforaprojectmanageristoshowfairnessanddisclosepotentialconflictofinterestsituationto
stakeholders.Hemustescalateissuestothesponsoronlywhenhefailsininfluencingnegative
stakeholders.Thus,'Identifyboththepositiveandnegativestakeholdersandaddresstheirconcerns'isthe
correctanswer.[ReferencePMBOK5thEdition,pages393,394&PMIcodeofEthicsandProfessional
responsibility,Page4][ProjectStakeholderManagement]
10. DOneofthemandatorystandardsforaprojectmanageristomaintainrespectbyshowinghighregardto
others.Aprojectmanagermustrespectother'sviewpoint.Aprojectmanagerneednotdevelopacomplete
WBSduringtheinitialstagesofplanning.Inlongprojects,WBScanbedevelopedpartiallyandcanbe
extendedasmoredetailsareknownlater,whichisalsoknownastherollingwaveplanning.Thus,the
projectmanagermustexplaintotheresourceabouttherollingwaveplanning.Ignoringthecommentsor
removingtheresourceisnotappropriateresponsesfromtheprojectmanager.[ReferencePMBOK5th
Edition,page131&PMIcodeofEthicsandProfessionalresponsibility,Page3][ProjectScope
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Management]
11. AHonestyisamandatorystandardforprojectmanagers.Projectmanagersarerequiredtoprovide
accurateinformationtocustomersregardingbudget,resources,andrisks.Unknownriskscanbeaccounted
usingreservesinaproject.But,inflatingbudgetorschedulevaluesormakingmisleadingorfalse
estimationisagainstthePMIcodeofethicsandprofessionalconduct.Hence,'Donotinflatetheestimate'
istheBESTanswerinthisscenario.[PMIcodeofEthicsandProfessionalresponsibility,Pages4,5][Prof.
Responsibility]
12. BOneofthemandatorystandardsinthePMIcodeofethicsandprofessionalconductisRespect.A
projectmanagermustlistentoother'spointofviewandunderstandit.Hence,youmustmeetwiththeteam
membersfirsttounderstandtheirconcerns.Iftheproblemcontinues,youmustissueamemoorreplace
theteammembersinanextremesituation.Talkingtothefunctionalmanagermaynotresolvetheproblem
astheyarecontrolledbyyouinyourproject.[ReferencePMBOK5thEdition,Page283&PMIcodeof
EthicsandProfessionalresponsibility,Page4,5][ProjectHumanResourceManagement]
13. BAnycorrectionsmadetothedeliverablesmustbeinformedtothecustomerbecauseacceptanceof
deliverablesisthekeyforasuccessfulproject.Itistheresponsibilityoftheprojectmanagerto
communicatetotheappropriatebodybeforemakingchanges.Thus,Kurtmustsubmittheneedtomergeto
thecustomer.Oncecustomersacceptthechange,thedeliverablesshouldbemergedandcustomers
shouldbeinformed.[PMIcodeofEthicsandProfessionalresponsibility,Page4][Prof.Responsibility]
14. DThemanagementhasjustassignedMariotoselectthebestproject.Oneofthemandatorystandards
forpractitionersofprojectmanagementisHonesty.So,inthisscenario,Marioshouldhonestlytellthe
managementabouthislackofknowledgeonprojectselectionmethods.Attemptingtoselecttheproject
withoutexpertknowledgecouldcreateproblemslater.Refusingtheassignmentisnotanappropriateaction.
Managementmaysuggesttakingexpert'shelpforselectingtheproject,butinformingthemanagementis
thefirststeptotakeanditisuptothemanagementtodecide.[PMIcodeofEthicsandProfessional
15. DOfferingkickbacksisagainstthePMIcodeofethicsandprofessionalconduct.Resigningfromthe
projectisnotanappropriateaction.Thus,youmustrefusetopaykickbacks.[PMIcodeofEthicsand
Professionalresponsibility,Page5][Prof.Responsibility]
16. BAllstakeholdersmustbeidentifiedasearlyaspossibleintheproject.Thestakeholderscanbepositive
ornegative.Theymustbeclassifiedbasedontheirinfluence,interest,expectations,andimportance.A
projectmanagermustnotengageinhidinginformation.Hemustprovideequalaccesstoallstakeholders
whoareauthorizedtohavethatinformation.Thus,Jackmustinvolvethemfromthebeginningoftheproject
andmanagethemclosely.[ReferencePMBOK5thEdition,page397&PMIcodeofEthicsand
Professionalresponsibility,Page4][ProjectStakeholderManagement]
17. DAsaprojectmanageryouhavearesponsibilitytodisclosetoyourinterviewpanelabouttheconflictof
interestsituationthatcouldarisebyinterviewingyourclassmate.Itisuptothepaneltodecidethebest
courseofactionincludingyourresignation.So,'Informtheinterviewpaneloftherelationship'isthe
immediatestep.OfferingtipstoyourclassmatewouldviolatethefairnessstandardinPMIcode.Removing
yourclassmateisnotappropriate.[PMIcodeofEthicsandProfessionalresponsibility,Page2][Prof.
Responsibility]
18. BAprojectmanagershouldmanageaconflictbydirectlyapproachingtheteammember,whocausedthe
conflict.AccordingtoPMIcodeofethicsandprofessionalconduct,aprojectmanagermustberesponsible
andshowrespect.He/shemustlistentoother'sviewpoint,seekingtounderstandthembeforemakinga
decision.Replacingtheteammemberorissuingamemoarenotappropriateactions.Involvingthesponsor
inteamissuesisnotanappropriateactionunlesstheissuesarebeyondcontrol.[ReferencePMBOK5th
Edition,pages282,283&PMIcodeofEthicsandProfessionalresponsibility,Page3][ProjectHuman
ResourceManagement]
19. DAprojectmanagermustbringviolationsofthecodeofconductorunethicalactivitiestoPMI'sattention.
FalsecertificationclaimsmustbereportedtoPMI.Inthiscase,itisnotyetconfirmedthatthenewrecruit
hasmadefalseclaimunlessyourequestmoreinformationfromhim.Onceyouconfirmthathehasmade
falseclaim,youcanreporttoboththePMIandSponsor.Thus,Requestmoreinformationisthebest
answerinthissituation.[PMIcodeofEthicsandProfessionalresponsibility,Page2][Prof.Responsibility]
20. DAllprojectmanagerswhoarePMPcertified,mustobeythePMIcodeofethicsandprofessional
conduct.Theymustbehavewellintheirprofession.AllviolationsshouldbebroughttothePMI'snotice.
PMItakesdisciplinaryactionsagainstindividualswhoknowinglymakefalseallegationsagainstother
projectmanagers.Thus,youmustreporttoPMIfirst.Ifyourlifeisthreatened,thenyoumustreporttothe
policeandthemanagement.[PMIcodeofEthicsandProfessionalresponsibility,Pages2,3][Prof.
Responsibility]
21. DBidderconferencesorvendorconferencesareusedtoprovideclearunderstandingontheprocurement
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processforallprospectivesellers.ThisprocessensuresthatthemandatorystandardofFairnessis
followedinthebiddingprocess.Fairnessinthiscasemeansmakingopportunitiesequallyavailableto
qualifiedcandidates.[ReferencePMBOK5thEdition,page375&PMIcodeofEthicsandProfessional
responsibility,Pages3,4][ProjectProcurementManagement]
22. BFairnessisoneofthemandatorystandardsinthePMIcodeofethicsandprofessionalconduct.
Fairnessmeansnotshowingfavoritismorprejudice.TheJADsessionsbuildtrustbetweenthecustomers
andreconcilestakeholderdifferencessincetheygivesequalopportunitytoallstakeholders.[Reference
PMBOK5thEdition,page114&PMIcodeofEthicsandProfessionalresponsibility,Page5][Project
ScopeManagement]
23. DOneofthemandatorystandardsinthePMIcodeofethicsandprofessionalconductisRespect.A
projectmanagermustlistentoother'spointofviewandunderstandit.But,beforeaskingthejuniorproject
managerforevidence,youmustaskyourfunctionalmanagertoprovideevidencetosupporthisallegations.
YoucansuspendtheprojectmanagerorreporttoPMIifhe/sheisfoundguilty.[PMIcodeofEthicsand
24. CThePMIcodeofethicsandprofessionalconductrequiresyoutoconductinaprofessionalmanner,
evenwhenitisnotreciprocated.So,youmustnotengageintheargument.Removingtheprocessmanager
willonlyworsenthesituation.Youmustapproachdirectlythosepersonswithwhomyouhaveaconflictor
disagreement.Thus,youmustproposeanimmediatemeetingbetweenthetwoofyoutoresolvethe
differences.Escalatingthisissuewillnotresolvethedifferences.[ReferencePMBOK5thEdition,page
283&PMIcodeofEthicsandProfessionalresponsibility,Page3][ProjectHumanResourceManagement]
25. ACommunicationhasbeenidentifiedasoneofthesinglebiggestreasonsforprojectsuccessorfailure.
Effectivecommunicationwithintheprojectteamandstakeholdersisessential.[PMBOK5thedition,Page
515][ProjectCommunicationsManagement]
26. BAllprojectmanagementpractitionersmustfollowthecodeofethicsandprofessionalconduct.Oneof
theaspirationalstandardsthataprojectmanagermustfollowistheresponsibility.Projectmanagersmust
makedecisionsbasedonthebestinterestsofsociety,publicsafety,andenvironment.Projectsthatwork
againsttheinterestsofthepublicmustnotbeundertaken.So,ofallthegivenoptions,Refusetotakeup
theprojectistheBESToption.Sinceyoualreadycompletedthedetailedstudy,takinguptheprojectisnot
advisable.[PMIcodeofEthicsandProfessionalresponsibility,Page4][Prof.Responsibility]
27. DAprojectmanagermustberesponsibleandcommunicatetruthfulinformationtothecustomers.
However,aprojectmanagermustperformanimpactanalysisbeforegettingtheapprovalfromthecustomer
andmakingchanges.Thus,'performanimpactanalysis'isthecorrectanswer.Thescheduleandschedule
baselineareupdatedafteranalyzingtheimpact.[ReferencePMBOK5thEdition,pages94,96&PMI
codeofEthicsandProfessionalresponsibility,Page2][ProjectTimeManagement]
28. AOneaspectofresponsibilityforaprojectmanageristotakeownershipofdecisionsmade.Aproject
managermustidentifyallstakeholdersasearlyaspossibleintheprojectanditishisresponsibility.A
missingstakeholdercouldjeopardizetheobjectivesoftheproject.So,theprojectmanagermustinvolve
thenewlyidentifiedstakeholderassoonaspossible.However,theprojectmanagermustauthenticatethe
informationfromtheteammemberfirstbeforeinvolvingthestakeholder.Thus,'Authenticatetheinformation
fromtheteammember'isthebestanswer.[ReferencePMBOK5thEdition,pages393,394&PMIcode
ofEthicsandProfessionalresponsibility,Page2][ProjectStakeholderManagement]
29. CAprojectmanagermustcommunicatehonestlyandopenlywiththecustomer.Whencustomerinsists
onspecificrequirements,aprojectmanagershouldlistentohimandunderstandhispointofview.Then,he
mustgatherfactsandpresenttothecustomerexplainingwhyheisrightorwrong.Withoutfactual
informationprojectmanagersshouldnotdenyoracceptcriticalrequestsfromthecustomer.Thus,'You
shouldlistentothecustomerandunderstandhisviewpoint'isthecorrectanswer.[PMIcodeofEthicsand
30. AAlthoughthePMIcodeofethicsandprofessionalconductdoesnotallowgifttaking,projectmanagers
shouldobeythenormsandcustomsofothersaslongastheydonotshowfavoritismbasedonthenorms.
Therefore,'Yourdecisioniswrongbecauseyoushouldobeythenormsandcustomsofothersaslongas
youdonotfavorthem'isthecorrectanswer.ThePMIcodeofconductappliestoboththelocaland
internationalprojects.[PMIcodeofEthicsandProfessionalresponsibility,Page3][Prof.Responsibility]
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PMP Focus Area Test - Professional and Social Responsibility Practice Questions-Answer Key and Explanations

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